ZyXEL Communications NETATLAS ENTERPRISE - User Manual Download

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NetAtlas Enterprise Ethernet Switch Manager User’s Guide

Chapter 19 Troubleshooting

184

H A P T E R

Troubleshooting

This chapter covers potential problems and the corresponding remedies.

19.1 Installation Problems

19.2 Problems Accessing the EMS

19.3 Uninstalling the EMS

When you install a new EMS version, the setup program automatically detects and uninstalls a
previous EMS version.

Or you can manually uninstall the EMS. Follow the steps below.

Click

Start

settings

Control Panel

Add/Remove Programs

. The

Add or Remove

Programs

dialog box opens.

Table 102

General Installation Problems

PROBLEM

CORRECTIVE ACTION

The EMS or

PostgreSQL

will not install

properly

Make sure that the computer meets the minimum hardware and software

requirements. See

Section 1.2 on page 24

for more information.

Close all programs before the installation.
Remove any previous versions of the EMS software from your computer. See

Section

19.3 on page 184

for information on how to do this.

Re-install the EMS.

Table 103

Problems Accessing the EMS

PROBLEM

CORRECTIVE ACTION

When I click the

Switch Manager

icon, I cannot

access the EMS

Make sure the ODBC driver is configured properly to connect to the EMS

database. Refer to the Quick Start Guide for more information.
Shut down and restart both PostgreSQL and the SNMPc manager.
EMS may already be running. Check your Windows task bar.

Summary of Contents for NETATLAS ENTERPRISE -

Page 1: ...NetAtlas Enterprise Ethernet Switch Manager User s Guide Version 1 02 1 2006 ...

Page 2: ...n Published by ZyXEL Communications Corporation All rights reserved Disclaimer ZyXEL does not assume any liability arising out of the application or use of any products or software described herein Neither does it convey any license under its patent rights nor the patent rights of others ZyXEL further reserves the right to make changes in any products described herein without notice This publicati...

Page 3: ...terference to radio communications If this equipment does cause harmful interference to radio television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and the receiver Connect the equipmen...

Page 4: ... If the power supply is damaged remove it from the power outlet Do NOT attempt to repair the power supply Contact your local vendor to order a new power supply Place connecting cables carefully so that no one will step on them or stumble over them Do NOT allow anything to rest on the power cord and do NOT locate the product where anyone can walk on the power cord If you wall mount your device make...

Page 5: ...ed with damaged by an act of God or subjected to abnormal working conditions Note Repair or replacement as provided under this warranty is the exclusive remedy of the purchaser This warranty is in lieu of all other warranties express or implied including any implied warranty of merchantability or fitness for a particular use or purpose ZyXEL shall in no event be held liable for indirect or consequ...

Page 6: ...2860 Soeborg Denmark sales zyxel dk 45 39 55 07 07 FINLAND support zyxel fi 358 9 4780 8411 www zyxel fi ZyXEL Communications Oy Malminkaari 10 00700 Helsinki Finland sales zyxel fi 358 9 4780 8448 FRANCE info zyxel fr 33 4 72 52 97 97 www zyxel fr ZyXEL France 1 rue des Vergers Bat 1 C 69760 Limonest France 33 4 72 52 19 20 GERMANY support zyxel de 49 2405 6909 0 www zyxel de ZyXEL Deutschland Gm...

Page 7: ... 345 SWEDEN support zyxel se 46 31 744 7700 www zyxel se ZyXEL Communications A S Sjöporten 4 41764 Göteborg Sweden sales zyxel se 46 31 744 7701 UKRAINE support ua zyxel com 380 44 247 69 78 www ua zyxel com ZyXEL Ukraine 13 Pimonenko Str Kiev 04050 Ukraine sales ua zyxel com 380 44 494 49 32 UNITED KINGDOM support zyxel co uk 44 1344 303044 08707 555779 UK only www zyxel co uk ZyXEL Communicatio...

Page 8: ... 24 1 1 EMS Overview 24 1 1 1 SNMPc Network Manager 24 1 2 System Requirements 24 1 2 1 Device Firmware Versions Supported 25 1 3 EMS Installation 25 1 4 Accessing NetAtlas 25 Chapter 2 Switch Manager 28 2 1 Switch Manager Overview 28 2 2 Access Log 29 2 3 Database Management 30 2 3 1 Filename Convention 30 2 3 2 Database Backup and Restore 30 2 3 3 Database Log Storage Configuration 31 2 3 4 Data...

Page 9: ...4 1 1 Adding a Submap or Device 46 4 1 2 Editing a Node 47 4 1 3 Finding an Object 48 4 1 4 Deleting a Submap 48 4 1 5 Deleting a Device 49 4 2 Exit 49 Chapter 5 View 50 5 1 Hardware Status 50 5 2 1 STP Terminology 52 5 2 2 How STP Works 52 5 2 3 STP Port States 53 5 2 4 STP Status 53 5 3 VLAN Status 54 5 4 Port Status 55 5 5 802 1D 57 5 5 1 MAC Table 57 5 5 2 ARP Table 58 5 6 Multicast Status 59 ...

Page 10: ...formance 80 8 2 Table Menu Bar Icons 81 8 2 1 Editing a Table Entry 82 8 2 2 Expand Dialog Box 83 8 3 Graph Menu Bar Icons 84 8 3 1 Graph Styles 85 8 3 2 Chart Format Display Variable 85 8 3 3 Graph Labels 86 Chapter 9 Fault 88 9 1 Event Log 88 9 2 Loopback Test 89 Chapter 10 Maintenance 92 10 1 Firmware Upgrade 92 10 1 1 Procedure to Update Firmware 92 10 2 Device Reset 93 10 3 NE Configuration B...

Page 11: ... 2 1 Configuring SNMP 111 13 3 Remote Management 112 13 4 Time Setup 114 13 5 RADIUS 115 13 6 IP Setup 116 13 6 1 Configuring an IP Interface 117 Chapter 14 Switch Configuration 120 14 1 Switch Setup 120 14 2 Priority Queue 122 14 3 STP Configuration 123 14 4 Link Aggregation 124 14 4 1 Dynamic Link Aggregation 125 14 4 2 Link Aggregation ID 125 14 4 3 Configuring Link Aggregation 126 14 5 GARP Ti...

Page 12: ... 16 10 DiffServ 148 16 11 Port Security 149 16 12 Port Mirroring 150 16 13 VLAN Stacking 151 16 14 Bandwidth Control 152 Chapter 17 Multicast Configuration 154 17 1 Overview 154 17 1 1 IP Multicast Addresses 154 17 1 2 IGMP Snooping 154 17 2 Multicast Settings 155 17 2 1 Changing the Port Multicast Settings 156 17 2 2 Applying a Multicast Template 156 17 2 3 Displaying IGMP Filter Profile 158 17 3...

Page 13: ...Agent Information 176 18 6 VRRP 177 18 6 1 Configuring Interface VRRP Settings 178 18 6 2 Configuring a VRRP Interface 179 18 7 DiffServ 180 18 8 Static Route 181 18 8 1 Add or Modify a Static Route 182 Chapter 19 Troubleshooting 184 19 1 Installation Problems 184 19 2 Problems Accessing the EMS 184 19 3 Uninstalling the EMS 184 19 4 Problems Finding a Device 185 Appendix A SNMPc Network Manager 1...

Page 14: ...ion Save Result 44 Figure 16 Submaps and Device Mapping 46 Figure 17 Map Add Submap Device 47 Figure 18 Map Edit Node 48 Figure 19 Map Find Object 48 Figure 20 Map Delete Warning 48 Figure 21 View Hardware Status 50 Figure 22 View STP Status 53 Figure 23 View VLAN Status 55 Figure 24 View Port Status 56 Figure 25 View 802 1d MAC Table 57 Figure 26 View 802 1d ARP Table 58 Figure 27 View Multicast ...

Page 15: ...aintenance Device Reset 94 Figure 58 Maintenance Device Reset Result 94 Figure 59 Maintenance Configuration Backup Restore 95 Figure 60 Maintenance Load Factory Defaults 96 Figure 61 Maintenance Scheduled NE Config Backup 96 Figure 62 Maintenance Scheduled NE Config Backup Add Devices 98 Figure 63 Tool Telnet 100 Figure 64 Tool Web Access 101 Figure 65 Tool Ping 102 Figure 66 Device Panel List Men...

Page 16: ...ernet Port Configuration DiffServ 149 Figure 102 Ethernet Port Configuration Port Security 149 Figure 103 Ethernet Port Configuration Port Mirroring 150 Figure 104 Ethernet Port Configuration VLAN Stacking 151 Figure 105 Ethernet Port Configuration Bandwidth Ctrl 152 Figure 106 Multicast Configuration Multicast Settings 155 Figure 107 Multicast Configuration Multicast Settings Modify 156 Figure 10...

Page 17: ...igure 127 IP Configuration VRRP New 179 Figure 128 IP Configuration DiffServ 181 Figure 129 IP Configuration Static Route 182 Figure 130 Routing Configuration Static Route Add 183 Figure 131 EMS Remove 185 Figure 132 Automatic Startup 186 Figure 133 SNMPc Main Windows 187 Figure 134 SNMPc Main Button Bar Icons 189 Figure 135 SNMPc Edit Button Bar Icons 190 ...

Page 18: ...uration Switch Configuration System Info 42 Table 15 Map Add Submap Device 47 Table 16 Status Hardware Status 51 Table 17 STP Path Costs 52 Table 18 STP Port States 53 Table 19 View STP Status 54 Table 20 View VLAN Status 55 Table 21 View Port Status 56 Table 22 View 802 1d MAC Table 57 Table 23 View 802 1d ARP Table 59 Table 24 View Multicast Status 60 Table 25 View IP Application Status Routing ...

Page 19: ...imer 127 Table 60 Switch Configuration Filtering 128 Table 61 Switch Configuration Filtering Add 129 Table 62 Switch Configuration MAC Forwarding 130 Table 63 Switch Configuration MAC Forwarding Add 131 Table 64 Switch Configuration Mirroring 132 Table 65 VLAN Configuration 802 1Q 135 Table 66 VLAN Configuration 802 1Q Modify 137 Table 67 VLAN Port Type Descriptions 137 Table 68 VLAN Configuration...

Page 20: ...71 Table 91 IP Configuration IGMP 172 Table 92 IP Configuration DVMRP 173 Table 93 IP Configuration DHCP Server 175 Table 94 IP Configuration DHCP Server New 175 Table 95 IP Configuration DHCP Relay 177 Table 96 IP Configuration VRRP 178 Table 97 VRRP Configuration VRRP Parameters 180 Table 98 Default DSCP IEEE802 1p Mapping 180 Table 99 DiffServ DSCP Setting 181 Table 100 Routing Configuration St...

Page 21: ...NetAtlas Enterprise Ethernet Switch Manager User s Guide 21 List of Tables ...

Page 22: ...closed in square brackets ENTER means the Enter or carriage return key ESC means the Escape key and SPACE BAR means the Space Bar Mouse action sequences are denoted using an angle bracket For example click the Apple icon Control Panels and then Modem means first click the Apple icon then point your mouse pointer to Control Panels and then click Modem For brevity s sake we will use e g as a shortha...

Page 23: ...ack Help us help you E mail all User Guide related comments questions or suggestions for improvement to techwriters zyxel com tw or send regular mail to The Technical Writing Team ZyXEL Communications Corp 6 Innovation Road II Science Based Industrial Park Hsinchu 300 Taiwan Thank you ...

Page 24: ...ple EMS screens are shown EMS screens vary depending on your switch models 1 1 1 SNMPc Network Manager SNMPc is network management software produced by Castle Rock You must have SNMPc properly installed before you can use the EMS please refer to the appendices in this User s Guide go to the Castle Rock web site at www castlerock com or see your SNMPc user s guide 1 2 System Requirements These are ...

Page 25: ...le click the switch icon Figure 1 SNMPc Switch Device List Icon 2 Click the Switch Manager icon to display the main EMS screen Screen Resolution 1024x768 pixels Ethernet Adaptor 10 100 Mbps Table 1 System Requirements continued HARDWARE SOFTWARE Table 2 Device Firmware Versions Supported MODEL FIRMWARE VERSION ES 2108 360ABK1C0 or later versions ES 2108G 360ABL1C0 or later versions ES 2024A 360TX1...

Page 26: ...NetAtlas Enterprise Ethernet Switch Manager User s Guide Chapter 1 Introduction 26 Figure 2 NetAtlas Main Screen Figure 3 EMS Main Screen ...

Page 27: ...NetAtlas Enterprise Ethernet Switch Manager User s Guide 27 Chapter 1 Introduction ...

Page 28: ...he main Switch Manager screen as shown Figure 4 Switch Manager The following table describes the options in the switch manager screen Table 3 Switch Manager Menus Overview LABEL SUB MENU DESCRIPTION Window Exit Click Exit to close the switch manager screen Admin Access Log Use this screen to display logs Database Management Backup and Restore EMS DB Use this screen to backup or restore a switch s ...

Page 29: ... On line Help Select On line Help to display an EMS help file Table 3 Switch Manager Menus Overview continued LABEL SUB MENU DESCRIPTION Table 4 Switch Manager Admin Access Log LABEL DESCRIPTION Log Filter Port Select a port or All Ports for which you want to view switch login data via the EMS Log Type Select the type of logs which you want to view for the selected switch and port s Login User Sel...

Page 30: ...switch es Select Log Time to sort the logs displayed according to the times received on the switch es Date Select a start date and end date from the list boxes to display logs for that period Apply Click Apply to display logs with the criteria set above Index This field displays the log number Target This field displays a reason for the generated log Device Name This field displays name of the swi...

Page 31: ... Admin Database Management Log Storage The following table describes the fields in this screen Table 5 Switch Manager Admin Database Management Backup Restore LABEL DESCRIPTION Directory Specify the location you wish the EMS to restore from or back up to on your computer or click Browse to locate it Backup Select Backup to transfer the database file from the EMS to the computer Restore Select Rest...

Page 32: ...er from 7 to 365 in the field provided All records up to the start of the period selected are cleared every 24 hours Cleared Records Backup If you do not configure this section all records excluding the latest reserved records will be cleared after 24 hours and therefore cannot be retrieved later Backup the cleared records Select the check box and type the path and file name or click Browse to loc...

Page 33: ...abase backups starting from the date and time specified below The default setting is No Backup Starting date Specify the starting date to begin database backup for the selected device s Select a date from the drop down list box Starting time Specify the starting time to begin database backup for the selected device s Select a time from the selection box or enter a time hh mm ss AM PM format Backup...

Page 34: ...NetAtlas Enterprise Ethernet Switch Manager User s Guide Chapter 2 Switch Manager 34 Figure 9 EMS Main Screen ...

Page 35: ...NetAtlas Enterprise Ethernet Switch Manager User s Guide 35 Chapter 2 Switch Manager ...

Page 36: ...on After you have accessed the EMS double click the switch device icon in the Device List Panel to display the EMS main screen The EMS retrieves device information from the switch using SNMP protocol The EMS main screen varies depending on the selected switch model Figure 10 EMS Main Screen Overview The following table describes the elements in the EMS screen 2 1 5 4 3 ...

Page 37: ...e icons indicate the time status of the represented devices 3 Alarm Severity Icons These icons indicate the presence of any alarm event logs Click on an active icon to view the Event Log screen 4 Device Panel This is a graphical device display Double click on a switch to display the EMS GUI management window for the switch 5 System Message Panel View the alarm statusa and port status of the select...

Page 38: ...f the EMS menus in the main screen Note Screens screen labels and fields vary depending on your switch model TEMP When this icon is gray out temperatures at all sensor points in the switch are within the threshold temperature range The temperature at a sensor point in the switch has risen above or below the threshold temperature range VOL When this icon is gray out the power supply at all sensor p...

Page 39: ...plication Status Interface Status Table 12 EMS Navigation Panel Sub link Descriptions DESCRIPTION LABEL MAP Screens Add Submap Device This link takes you to a screen where you can add a device or a submap folder to the EMS Device List Panel Edit Node This link takes you to a screen where you can edit device properties Search Node This link takes you to a screen where you can search for a device or...

Page 40: ...ovisioning This link takes you to screens where you can apply IGMP filtering templates Performance Interface This link takes you to a screen where you can configure interface performance graphs and tables Fault Screens Event Log This link takes you to a screen where you can configure an alarm filter Loopback Test This link takes you to a screen where you can perform a loopback test Maintenance Fir...

Page 41: ...rs or sections for the descriptions of each menu screen Figure 12 Switch View 3 9 Switch Information Follow the steps to display information on a switch 1 Right click on the switch icon in the Device List Panel 2 Click Configuration System System Info The switch information window displays as shown next 3 Choose a switch from the list located on the left hand side of the screen Table 13 Common EMS...

Page 42: ...nter a descriptive name for identification purposes If you want to change the name enter up to 32 printable characters spaces are not allowed Contact Enter the name up to 32 characters of the person in charge of the selected switch Location Enter the geographic location up to 32 characters of the selected switch Serial No This field displays the serial number of the selected switch HW Version This...

Page 43: ...ce settings from the EMS Do NOT turn off the switch during the updating process as it may corrupt the firmware and make your switch unusable 1 To save the current switch configuration select and right click on the switch icon in the Device List Panel 2 Click Configuration Save 3 Choose a switch from the list in the screen Figure 14 Configuration Save 4 Click Apply to save the current configuration...

Page 44: ...NetAtlas Enterprise Ethernet Switch Manager User s Guide Chapter 3 EMS Main Window 44 Figure 15 Configuration Save Result ...

Page 45: ...NetAtlas Enterprise Ethernet Switch Manager User s Guide 45 Chapter 3 EMS Main Window ...

Page 46: ...r switch device are created in the Device List Panel automatically Both devices and submaps or folders can be added below the rootmap Devices can also be added to submap folders The following figure shows the Rootmap folder The managed devices are mapped to the Rootmap folder Figure 16 Submaps and Device Mapping Note You cannot create edit or delete the Rootmap 4 1 1 Adding a Submap or Device To a...

Page 47: ...for this node for identification purposes IP Address Enter the IP address of the device Password Enter the administrative password up to 30 characters you use to log in to the switch This password is used by the EMS administrator for device firmware upload Description Enter a description up to 30 characters about the device Get Community Enter the get community which is the password for the incomi...

Page 48: ...locate a device or node click Map Find Object Figure 19 Map Find Object Enter a descriptive text for example the node name in the Find What field and click OK to start the search 4 1 4 Deleting a Submap To delete a submap select the submap icon in the Device List Panel and click Map Delete Figure 20 Map Delete Warning Note If you delete a submap all devices under a submap will be removed ...

Page 49: ...se Ethernet Switch Manager User s Guide 49 Chapter 4 Map 4 1 5 Deleting a Device To remove a device from the Device List Panel select the device icon and click Map Delete 4 2 Exit Click Map Exit to close the EMS screen ...

Page 50: ...ds voltage levels and temperatures of a selected switch in the Hardware Monitor screen Click View Hardware Status and select a switch from the device list located on the left hand side of the screen The device hardware status displays Note It may take a few seconds to update the screen Figure 21 View Hardware Status The following table describes the labels in this screen ...

Page 51: ...d displays the maximum voltage recorded at this sensor in volts Min This field displays the minimum voltage recorded at this sensor in volts Threshold This field displays the minimum voltage percentage at which the switch should work Status NORMAL indicates that the voltage is within an acceptable operating range at this point otherwise ERROR is displayed ABSENT indicates that there is no power re...

Page 52: ...t on this switch with the lowest path cost to the root the root path cost If there is no root port then this switch has been accepted as the root bridge of the spanning tree network For each LAN segment a designated bridge is selected This bridge has the lowest cost to the root among the bridges connected to the LAN 5 2 2 How STP Works After a bridge determines the lowest cost spanning tree with S...

Page 53: ...rectly from blocking state to forwarding state so as to eliminate transient loops 5 2 4 STP Status View current STP information in the STP Status screen Click Status STP Status and select a switch from the device list located on the left hand side of the screen The STP status displays in the table on the right Figure 22 View STP Status The following table describes the labels in this screen Table ...

Page 54: ... determines Hello Time Max Age and Forwarding Delay Max Age second This is the maximum time in seconds a switch can wait without receiving a configuration message before attempting to reconfigure Forwarding Delay second This is the time in seconds the root switch will wait before changing states that is listening to learning to forwarding Cost to Bridge This is the path cost from the root port on ...

Page 55: ...tion purposes Elapsed Time This field displays the time since the VLAN was created Status This field displays Static if the VLAN is active and will remain so after the next reset of the device This field displays GVRP if the VLAN is active and will remain so until removed by GVRP This field is Other if the VLAN is active but is not permanent or created by GVRP Port List This table displays port VL...

Page 56: ...er LACP is activated PD This field displays the power device PD module status on the switch If N A is displayed the switch does not have a PD This field displays On if the switch has a PD and it is in use This field displays Off if the switch has a PD but it is not in use TxPkts This field shows the number of transmitted frames on this port RxPkts This field shows the number of received frames on ...

Page 57: ...e The following table describes the labels in this screen Table 22 View 802 1d MAC Table LABEL DESCRIPTION Sort by Click one of the following buttons to display and arrange the data according to that button type The information is then displayed in the summary table below MAC Click this button to display and arrange the data according to MAC address VID Click this button to display and arrange the...

Page 58: ...on the left hand side of the screen 3 Click the ARP Table tab Figure 26 View 802 1d ARP Table VID This is the VLAN group to which this MAC address belongs Port This is the port from which the above MAC address was learned Type This shows whether the MAC address is dynamic learned by the switch or static manually entered in the Static MAC Forwarding screen Polling The text box displays how often in...

Page 59: ...PTION Index This is the ARP table entry number IP Address This is the learned IP address of a device connected to a switch port with corresponding MAC address below MAC Address This is the MAC address of the device with corresponding IP address above VID This is the VLAN group to which this ARP entry belongs Type This shows whether the MAC address is dynamic learned by the switch or static manuall...

Page 60: ...a switch from the list located on the left hand side of the screen 3 Click the Routing Table Status tab Table 24 View Multicast Status LABEL DESCRIPTION Index This field displays the index number VID This field displays the multicast VLAN ID Port This field displays the port number s that belongs to the multicast group Multicast Group This field displays the multicast group address Polling The tex...

Page 61: ... Application Status Routing Table Status LABEL DESCRIPTION Index This field displays the index number Destination This field displays the destination IP routing domain Gateway This field displays the IP address of the gateway device Interface This field displays the IP interface to which this route belongs Metric This field displays the cost of the route Type This field displays the method used to...

Page 62: ...according to VLAN group Port Click this button to display and arrange the data according to port number Index This field displays the index number IP Address This is the IP address of the device from which the incoming packets came VID This is the VLAN group to which the packet belongs Port This is the port from which the above IP address was learned This field displays CPU to indicate the IP addr...

Page 63: ...table describes the labels in this screen Table 27 View IP Application Status DHCP Server Status LABEL DESCRIPTION Index This is the index number VID This field displays the ID number of the VLAN group to which this DHCP settings apply Server Status This field displays the starting DHCP client IP address IP Pool Size This field displays the size of the DHCP client IP address pool Polling The text ...

Page 64: ...cation Status VRRP Status LABEL DESCRIPTION Index This field displays the index number of a rule Network This field displays the IP address and the subnet mask bits of an IP routing domain that is associated to a virtual router VRID This field displays the ID number of the virtual router VR Status This field displays the status of the virtual router This field is Master indicating that this switch...

Page 65: ... gateway is up Otherwise this field is Dead This field displays Probe when this switch is check for the link state Polling The text box displays how often in seconds this screen refreshes You may change the refresh interval by typing a new number in the text box and then clicking Apply Close Click Close to close this screen Table 28 View IP Application Status VRRP Status continued LABEL DESCRIPTIO...

Page 66: ... 66 Polling The text box displays how often in seconds this screen refreshes You may change the refresh interval by typing a new number in the text box and then clicking Apply Close Click Close to close this screen Table 29 View Interface Status continued LABEL DESCRIPTION ...

Page 67: ...NetAtlas Enterprise Ethernet Switch Manager User s Guide 67 Chapter 5 View ...

Page 68: ...ates allow you to configure device VLANs IGMP filers and multicast groups efficiently The template can then be uploaded to one or more devices thus removing the need to configure the corresponding settings for each device 6 2 VLAN Template Refer to Section 15 1 on page 134 for more background information on VLAN Click Template VLAN Template to display the configuration screen Use this screen to co...

Page 69: ...s are transmitted through this port A forbidden port cannot be an egress port and cannot add tags to outgoing traffic Select the ports which you want to be forbidden ports from the list provided Untag Ports A port that does not tag all outgoing frames transmitted An egress port can be untagged Select the ports which you want to be untagged ports from the list provided New Click New to create a new...

Page 70: ...ter the multicast group join reports on a per port basis by configuring an IGMP filtering profile and associating the profile to a port Click Template IGMP Filtering Profile Template to display the screen as shown Figure 34 Template IGMP Filtering Profile Template The following table describes the labels in this screen Table 31 Template IGMP Filter Template LABEL DESCRIPTION No This field displays...

Page 71: ... starting multicast IP address for a range of multicast IP addresses to which you want this IGMP filter profile to allow access End IP This field displays the ending multicast IP address for a range of IP addresses to which you want this IGMP filter profile to allow access OK Click OK to save your changes Table 31 Template IGMP Filter Template continued LABEL DESCRIPTION Table 32 Template New IGMP...

Page 72: ...t this IGMP filter profile to allow access If you want to add a single multicast IP address enter it in both the Start IP and End IP fields Add Click Add to create a new IGMP filter Clear Click Clear to remove the selected IGMP filter template IGMP Filter Parameters Index This is the number of the IGMP filter profile Double click a profile s index number to edit the profile Start Address This fiel...

Page 73: ... the settings of the selected multicast template Delete Click Delete to remove the selected multicast template Port List Port This field displays the port number Immed Leave This field displays True when the switch is set to remove this port from the multicast tree when an IGMP version 2 leave message is received on this port This field displays False when the feature is disabled Group Limit This ...

Page 74: ...ed Leave Double click this field and specify whether the switch is to remove this port from the multicast tree when an IGMP version 2 leave message is received on this port Select True from the drop down list box to activate the immediate leave feature Select False to disable this feature Group Limit Double click to configure this field Select True to limit the number of multicast groups this port...

Page 75: ...MP Filter Double click this field to select the name of the IGMP filtering profile to use for this port OK Click OK to save the settings and close this screen Cancel Click Cancel to discard all changes and close this screen Table 34 Template New Multicast continued LABEL DESCRIPTION ...

Page 76: ... You must first create IGMP filtering templates before you can apply them using the Provisioning screen Refer to the chapter on creating templates for more information 7 2 Applying an IGMP Filter Profile Follow the steps below to apply an IGMP filter to a device 1 Click Provisioning IGMP Filter Provisioning to display the screen as shown 2 Select Apply IGMP Filters under Action 3 Select a profile ...

Page 77: ... 5 A screen displays as shown Select the device s to which you want to apply the IGMP filter s To select more than one device press SHIFT or CTRL and select at the same time Figure 39 Provisioning IGMP Filter Apply to Devices 6 Click Apply to copy the IGMP filter profile settings to the selected device s 7 A screen displays showing the profile copy status Click OK to close this screen ...

Page 78: ...y the screen as shown 2 Select Remove IGMP Filters under Action 3 Select a profile you want to remove and click Add You can view the profile settings by clicking View IGMP Filter Refer to the chapter on IGMP filter template settings for field Figure 41 Provisioning IGMP Filter Remove From Devices 4 Click Apply To Devices 5 A screen displays as shown Select the device s from which you want to remov...

Page 79: ...visioning IGMP Filter Remove From Devices Select Device 6 Click OK to remove the IGMP filter profile settings from the selected device s 7 A Result screen displays showing the profile removal status Click Close to close this screen Figure 43 Provisioning IGMP Filter Remove From Devices Successful ...

Page 80: ...menu Figure 44 Performance Interface The following table describes the labels in this screen Table 35 Performance Interface LABEL DESCRIPTION Interface Select an interface or port from the drop down list box Rx Counters The following fields display the types of packet counters received on this interface Tx Counters This following fields display the types of packet counters transmitted on this inte...

Page 81: ...icast Pkts Select this option to show the number of unicast packets High Capacity HC 64 1518 octets long dropped because they either had a bad Frame Check Sequence FCS or non integer number of octets alignment error HC Multicast Pkts Select this option to show the number of multicast packets High Capacity HC 64 1518 octets long dropped because they either had a bad Frame Check Sequence FCS or non ...

Page 82: ...of fields in the selected table These names are set by SNMPc and cannot be changed Some tables have variable names with an asterisk to the right of the name These variables are used as indices into the table All index variables must be specified to perform a Set operation Variable Values The second vertical column contains the variable values in pull down list boxes You can change the value by typ...

Page 83: ...boxes you can Click the Get button to refresh the variable values Next Click the Next button to obtain the next entry of the table from the node using an SNMP GetNext operation The variable values are updated If there are no more entries in the table a message is displayed You can specify a starting point for the GetNext by entering index values You do not need to enter all index values but if you...

Page 84: ... be an INTEGER COUNTER GAUGE or Time Ticks Data is normally represented as a decimal number However in cases where INTEGER aliases are defined in the MIB an ASCII word will be displayed For example the value for ifOperStatus is displayed as UP or DOWN HexArr OCTET PRIM TYPE Data is formatted as a list of two digit hexadecimal numbers representing one byte each and separated by a single space for e...

Page 85: ...oll Graph Graph Chart Scale Pause Line Pie Distribution Vertical Table 38 Edit Table Entry STYLE DESCRIPTION Line Each variable is displayed as a line with time as the horizontal axis The vertical axis represents the size of each polled value for each poll interval Bar The cumulative average value for each variable is displayed as a vertical bar Pie All variables are displayed as relative sized po...

Page 86: ...aph Labels In the Interface screen click the Graph button to display the following screen Table 39 Edit Style Dialog Box FIELD DESCRIPTION Display Check Display to view information about this variable in chart format Color Choose a color from this drop down list Style Choose a line style from this drop down list Scale Select the scaling multiplier from this drop down list This factor is applied to...

Page 87: ...ented by the line style discussed above Scale This is the scaling multiplier Cur This is the current value of the variable Min This is the minimum value of the variable Max This is the maximum value of the variable Ave This is the average value of the variable Total This is the total value of the variable Baseline This is a measure of the typical variable behavior After a learning period has trans...

Page 88: ...loopback tests using the Fault screens 9 1 Event Log To display system event logs click Fault Event Log to view the following screen Figure 52 Fault Event Log The following table describes the labels in this screen Table 41 Fault Event Log LABEL DESCRIPTION Alarm Filter Port To display event logs of a port select the port from the drop down list box ...

Page 89: ...ion Blue Normal Green Sorted by Select Log Time to sort event logs by the time at which they were generated or select Device Name to sort event logs by the device from which they were generated Date To Specify the time range to display the event logs Apply Click Apply to display event logs generated within the specified time period Alarm Index This field displays the index number of the event logs...

Page 90: ...cated on the right hand side of the screen 4 In the Timeout field accept the default or specify a connection timeout period in seconds 5 Click Apply to start the loopback test Figure 53 Fault Loopback Test 6 A screen displays showing the test result Click OK to close the screen Figure 54 fault Loopback Result ...

Page 91: ...NetAtlas Enterprise Ethernet Switch Manager User s Guide 91 Chapter 9 Fault ...

Page 92: ...ll switches of the same type simultaneously on the EMS To update firmware first download the latest firmware then unzip and store it on your computer You can use this EMS FTP client to connect to a selected switch Note Do NOT turn off the switch during the updating process as it may corrupt the firmware and make your switch unusable 1 Click Maintenance Firmware Upgrade 2 Select a device type in th...

Page 93: ...mplete the switch es automatically restarts the SYS LED blinks Figure 56 Maintenance Firmware Upgrade Result 6 Wait until the switch es has finished rebooting before accessing it again Check the firmware version on the switch to make sure that the firmware is updated successfully 10 2 Device Reset Use the Reboot System screen to restart a switch without physically turning the power off 1 Click Mai...

Page 94: ... or services to the user Follow the steps below to backup or restore a switch configuration file to your computer 1 Click Maintenance NE Configuration Backup and Restore 2 Select All Devices or a device model from the drop down list box and select a switch in the list box 3 Under Directory File Name type the path and file name of the file you wish to restore to the switch or backup to your compute...

Page 95: ...ck Apply to clear all configuration information and return the switch to the factory defaults Table 42 Maintenance Configuration Backup Restore LABEL DESCRIPTION Directory File Name Type the path and file name of the configuration file you wish to restore to the switch or backup to your computer in the Directory File Name text box or click Browse to locate it Save running config to configuration S...

Page 96: ...s 4 Click Close to close this screen Figure 60 Maintenance Load Factory Defaults 10 5 Scheduled Network Element Configuration Backup Perform configuration backups according to a schedule Set the frequency time and date of the backup and the location where you want to backup the configuration file Click Maintenance Scheduled NE Config Backup to display the configuration screen as shown Figure 61 Ma...

Page 97: ... a date from the drop down list box Starting time Specify the starting time to begin a configuration file backup for the selected device s Select a time from the selection box or enter a time hh mm ss AM PM format Backup Directory Type the path and file name of the configuration file you wish to backup to your computer in the Backup Directory text box or click Browse to locate it User info for Win...

Page 98: ...NE Config Backup Add Devices 10 5 2 Removing a Scheduled NE Configuration Backup Follow the steps below to remove the selected device s from the configuration backup schedule 1 Click Maintenance Scheduled NE Configuration Backup 2 Select a device or devices you want to exclude from the backup schedule 3 Click Remove ...

Page 99: ...NetAtlas Enterprise Ethernet Switch Manager User s Guide 99 Chapter 10 Maintenance ...

Page 100: ... 11 1 1 Telnet Telnet is the login and terminal emulation protocol common on the Internet and in UNIX environments It operates over TCP IP networks Its primary function is to allow users to log into remote host systems The administrator uses Telnet from a computer on a remote network to access the switch You can use remote Telnet access as shown next 1 Select a switch from the list of devices show...

Page 101: ...Web Access 4 Refer to the switch User s Guide for information on the web configurator main screen 11 2 Ping Ping the host to see if the links and TCP IP protocol on both your computer and the switch is working Follow the steps below 1 Select a switch from the list of devices shown in the Device List Panel 2 Click Tool Ping to have the computer ping the IP address of the selected device 3 The Comma...

Page 102: ...NetAtlas Enterprise Ethernet Switch Manager User s Guide Chapter 11 Tools 102 Figure 65 Tool Ping ...

Page 103: ...NetAtlas Enterprise Ethernet Switch Manager User s Guide 103 Chapter 11 Tools ...

Page 104: ... configuration menu right click on a device in the Device List Panel Figure 66 Device Panel List Menus 12 2 Property Configuration See Section 4 1 2 on page 47 for information on the Edit Device screen 12 3 Introducing the Device Configuration Window The following example screen displays the main features used to configure EMS managed devices See the individual screen selections for details on swi...

Page 105: ...ports select a port number or multiple port numbers by pressing the CTRL key and clicking at the same time in the Port List Panel 3 Copy to Click the Copy to button to copy the configuration from the switch that you are currently configuring to the port s on the same switch or other switch es Port configurations can also be copied to other device ports in the Ethernet Port Configuration screens 4 ...

Page 106: ...screen 12 3 2 The Copy to Button The Copy to button allows you to copy the configuration from the switch you are currently configuring to one or more switches 1 In the Device Panel list select a device that you want configure 2 Select a tab in the Configuration Panel 3 Select a port or multiple ports by pressing the CTRL key and clicking at the same time from the Port List Panel 4 Make your config...

Page 107: ...ey and clicking at the same time from the Port List Panel Add Click Add to display the port s to which you want to copy from the switch you are currently configuring Remove Click Remove to move a selected port s from the Copy Port List Panel list to the Port List Panel Copy Port List Panel This panel displays the device port s to which you want to copy from the switch you are currently configuring...

Page 108: ...NetAtlas Enterprise Ethernet Switch Manager User s Guide Chapter 12 Device Menu Overview 108 Figure 71 Copy Successful 7 Click Done to close the screen ...

Page 109: ...NetAtlas Enterprise Ethernet Switch Manager User s Guide 109 Chapter 12 Device Menu Overview ...

Page 110: ...te A manager station can manage and monitor the switch through the network via SNMP version 2c The next figure illustrates an SNMP management operation SNMP is only available if TCP IP is configured Figure 72 SNMP Management Model An SNMP managed network consists of two main components agents and a manager An agent is a management software module that resides in a managed switch your Ethernet swit...

Page 111: ... returns responses using the following protocol operations See the switch User s Guide for a list of supported traps 13 2 1 Configuring SNMP Follow the steps below to configure SNMP 1 In the Device Panel list select a device and then right click 2 Click Configuration System Configuration SNMP Conf Table 46 SNMP Commands COMMAND DESCRIPTION Get Allows the manager to retrieve an object variable from...

Page 112: ...t select a device and then right click 2 Click Configuration System Configuration Remote Mgmt Table 47 System Configuration SNMP Conf LABEL DESCRIPTION Read Community Enter the get community which is the password for the incoming Get and GetNext requests from the management station Read Write Community Enter the set community which is the password for incoming Set requests from the management stat...

Page 113: ... the range here The default value for a start and end address is 0 0 0 0 which means you don t care which host is trying to use a service Telnet FTP HTTP SNMP ICMP SSH or HTTPS If you enter an IP address in this field the switch will check if the client IP address matches the value here when a Telnet FTP HTTP SNMP ICMP SSH or HTTPS session is up If it does not match the session is disconnected imm...

Page 114: ...ABEL DESCRIPTION Use Time Server When BootUp Select the time service protocol that your time server sends when you start the switch Not all time servers support all protocols so you may have to check with your ISP network administrator or use trial and error to find a protocol that works The main differences between them are the format When you select the Daytime RFC 867 format the switch displays...

Page 115: ... users from a central location 1 In the Device Panel list select a device and then right click 2 Click Configuration System Configuration RADIUS Figure 76 System Configuration RADIUS New Time hh mm ss Enter the new time in hour minute and second format Current Date This field displays an updated date only when you re enter this menu New Date yyyy mm dd Enter the new date in year month and day form...

Page 116: ... IP Setup Table 50 System Configuration RADIUS LABEL DESCRIPTION Authentication Server IP Address Enter the IP address of the external RADIUS server in dotted decimal notation UDP Port The default port of the RADIUS server for authentication is 1812 You need not change this value unless your network administrator instructs you to do so Shared Secret Specify a password up to 32 alphanumeric charact...

Page 117: ...rt labelled MGMT This means that device s connected to the other port s do not receive these packets Select In Band to have the switch send the packets to all ports except the management port labelled MGMT to which connected device s do not receive these packets Management IP Address Use these fields to set the settings for the out of band management port IP Address Enter the out of band managemen...

Page 118: ... Enter the IP address of your switch in dotted decimal notation for example 192 168 1 1 This is the IP address of the switch in an IP routing domain IP Subnet Mask Enter the IP subnet mask of an IP routing domain in dotted decimal notation For example 255 255 255 0 VID Enter the VLAN identification number to which an IP routing domain belongs Add Click Add to save the settings and close this scree...

Page 119: ...NetAtlas Enterprise Ethernet Switch Manager User s Guide 119 Chapter 13 System Configuration ...

Page 120: ...ttings such as priority queuing STP link aggregation and GARP timer 14 1 Switch Setup Use the switch setup screen to set a VLAN type a queuing method and enable or disable features in the Active Control panel 1 In the Device Panel list select a device and then right click 2 Click Configuration Switch Configuration Switch Setup Figure 79 Switch Configuration Switch Setup ...

Page 121: ... weights get more service than queues with smaller weights Weighted Fair Scheduling is used to guarantee each queue s minimum bandwidth based on their bandwidth portion weight the number you configure in the Weight field Queues with larger weights get more guaranteed bandwidth than queues with smaller weights Broadcast Storm Control These fields are not available on all switch models Set the field...

Page 122: ...r the frame carries IEEE 802 1Q tag information Or select Others and then enter a four digit hexadecimal number from 0x0000 to 0xFFFF 0x denotes a hexadecimal number It does not have to be typed in the Others field GVRP Select the check box to permit VLANs groups beyond the local switch on this port GVRP GARP VLAN Registration Protocol is a registration protocol that defines a way for switches to ...

Page 123: ...e these fields to configure the priority level to physical queue mapping On the switch traffic assigned to higher index queues gets through faster while traffic in lower index queues is dropped if the network is congested Priority Level The following descriptions are based on the traffic types defined in the IEEE 802 1D standard which incorporates 802 1p Select a level from the drop down list box ...

Page 124: ...riority determines the root bridge which in turn determines Hello Time Max Age and Forward Delay Max Age This is the maximum time in seconds a device can wait without receiving a BPDU before attempting to reconfigure All device ports except for designated ports should receive BPDUs at regular intervals Any port that ages out STP information provided in the last BPDU becomes the designated port for...

Page 125: ...if an operational port fails then one of the standby ports become operational without user intervention Please note that You must connect all ports point to point to the same Ethernet switch and configure the ports for LACP trunking LACP only works on full duplex links All ports in the same trunk group must have the same media type speed duplex mode and flow control settings Configure trunk groups...

Page 126: ...58 Switch Configuration Link Aggregation TABLE DESCRIPTION LACP System Priority LACP system priority is a number between 1 and 65 535 The switch with the lowest system priority and lowest port number if system priority is the same becomes the LACP server The LACP server controls the operation of LACP setup Enter a number to set the priority of an active port using Link Aggregate Control Protocol L...

Page 127: ...ture is not available on all switch models Port filtering means forwarding not supported on all models or discarding packets based on the MAC addresses and VLAN group Table 59 Switch Configuration GARP Timer LABEL DESCRIPTION Join Timer Join Timer sets the duration of the join period timer for GVRP in milliseconds Each port has a join period timer The allowed join time range is between 10 and 6553...

Page 128: ...ring screen A configuration screen displays as shown Table 60 Switch Configuration Filtering LABEL DESCRIPTION Index This field displays the index number Active This field displays whether the filter is enabled Yes or not No Name This field displays the descriptive name for this filter MAC Address This field displays the MAC address of a device whose traffic is forwarded or blocked VID This field ...

Page 129: ...ct this check box to activate your rule You may temporarily deactivate a rule without deleting it by deselecting this check box Name Type a descriptive name up to 32 printable ASCII characters for this rule This is for identification purpose only Action If the options are not applicable packets that match the MAC address and VLAN ID specified will be discarded Select Discard source to drop frame f...

Page 130: ...x number to modify a static MAC address rule for a port Active This field displays whether this static MAC address forwarding rule is active Yes or not No You may temporarily deactivate a rule without deleting it MAC Address This field displays the MAC address that will be forwarded and the VLAN identification number to which the MAC address belongs VID This field displays the VLAN identification ...

Page 131: ...on Mirroring to display the configuration screen Table 63 Switch Configuration MAC Forwarding Add LABEL DESCRIPTION Active Select this check box to activate your rule You may temporarily deactivate a rule without deleting it by clearing this check box MAC Enter the MAC address in valid MAC address format that is six hexadecimal character pairs Static MAC addresses do not age out VID Enter the VLAN...

Page 132: ...o copy all incoming traffic or traffic to from a specified MAC address Select All to copy all incoming traffic from the mirrored port s Select Destination MAC to copy incoming traffic to a specified MAC address on the mirrored port s Enter the destination MAC address in the fields provided Select Source MAC to copy incoming traffic from a specified MAC address on the mirrored port s Enter the sour...

Page 133: ...NetAtlas Enterprise Ethernet Switch Manager User s Guide 133 Chapter 14 Switch Configuration ...

Page 134: ...providing isolation and security among the subscribers When properly configured VLAN prevents one subscriber from accessing the network resources of another on the same LAN thus a user will not see the printers and hard disks of another user in the same building VLAN also increases network performance by limiting broadcasts to a smaller and more manageable logical broadcast domain In traditional s...

Page 135: ...ays Active if the VLAN is active and will remain so after the next reset of the device This field is DynamicGVRP if the VLAN is active and will remain so until removed by GVRP This field is Other if the VLAN is active but is not permanent or created by GVRP Timeout seconds The text box displays how long in seconds an SNMP request times out You may change the timeout by typing a new number in the t...

Page 136: ...configuration of the egress forbidden and untagged ports Click the Modify button to save the changes Load Template Use a VLAN template to overwrite existing selected VLANs Select one or more VLANs and click the Load Template button See Section 6 2 on page 68 for more information Port List Click on a port in the Egress Ports list to add the selected port to the port list If a port is not selected f...

Page 137: ...his VLAN Forbidden Ports This is a port that is blocked from joining a VLAN group No frames are transmitted through this port Untag Port This is a port that does not tag all outgoing frames transmitted VLAN Status Preview Click on a port in the Egress Ports list to add the selected port to the VLAN Status Preview list If a port is not selected from any of the three port lists then it is a normal t...

Page 138: ...utgoing port that is a port through which a data packet leaves for both ports Port based VLANs are specific only to the switch on which they were created The port based VLAN setup screen is shown next The CPU management port forms a VLAN with all Ethernet ports 15 3 1 Configuring Port Based VLAN Follow the steps below to set the Port Based VLAN Type on the switch 1 In the Device Panel list select ...

Page 139: ...se settings by adding deleting incoming or outgoing ports but you must also click Apply at the bottom of the screen Incoming These are the ingress ports an ingress port is an incoming port that is a port through which a data packet enters If you wish to allow two subscriber ports to talk to each other you must define the ingress port for both ports The numbers in the top row denote the incoming po...

Page 140: ...ttings such as port VLAN STP and security etc Once you configure a feature on a port you must enable that feature on the switch in the Switch Setup screen 16 2 Port Setup Use the Port Setup screen to activate and configure switch port parameters 1 In the Device Panel list select a device and then right click 2 Click Configuration Ethernet Port Port Setup 3 Select a device and the ports to which yo...

Page 141: ...f traffic on a port decreases port bandwidth and overflows buffer memory causing packet discards and frame losses Flow Control is used to regulate transmission of signals to match the bandwidth of the receiving port The switch uses IEEE 802 3x flow control in full duplex mode and backpressure flow control in half duplex mode IEEE 802 3x flow control is used in full duplex mode to send a pause sign...

Page 142: ...re 94 Ethernet Port Configuration Port VLAN BPDU Control Configure the way to treat BPDUs received on this port You must activate bridging control protocol transparency in the Switch Setup screen first Select Peer to process any BPDU Bridge Protocol Data Units received on this port Select Tunnel to forward BPDUs received on this port Select Discard to drop any BPDU received on this port Select Net...

Page 143: ...frame from an IEEE 802 1Q VLAN unaware switch to an IEEE 802 1Q VLAN aware switch the switch first decides where to forward the frame and then inserts a VLAN tag reflecting the default ingress port s VLAN ID the PVID The default PVID is VLAN 1 for all ports but this can be changed to any number between 1 and 4094 GVRP Select the check box to permit VLAN groups beyond the local switch on this port ...

Page 144: ...o which a port belongs LACP Timeout Timeout is the time interval between the individual port exchanges of LACP packets in order to check that the peer port in the trunk group is still up If a port does not respond after three tries then it is deemed to be down and is removed from the trunk Set a short timeout one second for busy trunked links to ensure that disabled ports are removed from the trun...

Page 145: ... to the speed of the link The slower the media the higher the cost refer to the table on path cost in the section on STP Apply Click Apply to save the changes Table 72 Ethernet Port Configuration Port STP continued LABEL DESCRIPTION Table 73 Ethernet Port Configuration Port 802 1x LABEL DESCRIPTION 802 1x Active Select this check box to permit IEEE 802 1x authentication on this port You must first...

Page 146: ...ribes the labels in this screen Table 74 Ethernet Port Configuration Broadcast Storm Ctrl LABEL DESCRIPTION Active Select Active to enable broadcast storm control Note For GS 2024 configure rate limiting settings in the Switch Configuration Switch Setup screen Refer to Section 14 1 on page 120 Rate Specify the traffic a port receives in kilobits per second Kbps If you enter a number between 64 and...

Page 147: ...kup failure DLF packets the port receives per second Apply Click Apply to save the changes Table 74 Ethernet Port Configuration Broadcast Storm Ctrl continued LABEL DESCRIPTION Table 75 Ethernet Port Configuration Queue Method LABEL DESCRIPTION SPQ Select SPQ Strict Priority Queuing to service queues based on priority only When the highest priority queue empties traffic on the next highest priorit...

Page 148: ...ackets are marked with DiffServ Code Points DSCPs indicating the level of service desired This allows the intermediary DiffServ compliant network devices to handle the packets differently depending on the code points without the need to negotiate paths or remember state information for every flow In addition applications do not have to request a particular service or give advanced notice of where ...

Page 149: ...ort on the switch For maximum port security enable this feature disable MAC address learning and configure static MAC address es for a port It is not recommended you disable Port Security together with MAC address learning as this will result in many broadcasts By default MAC address learning is still enabled even though the port security is not activated Follow the steps below to configure the Po...

Page 150: ...t Security TABLE DESCRIPTION Active Select this check box to enable the port security feature on selected ports Address Learning MAC address learning reduces outgoing broadcast traffic For MAC address learning to occur on a port the port itself must be active with address learning enabled Select the Address Learning check box Limited Number of Learned MAC Address Use this field to limit the number...

Page 151: ...require a range of VLANs to handle multiple applications A service provider s customers can assign their own inner VLAN tags on ports for these applications The service provider can assign an outer VLAN tag for each customer Therefore there is no VLAN tag overlap among customers so traffic from different customers is kept separate Follow the steps below to configure the VLAN Stacking screen 1 In t...

Page 152: ...this port with VLAN stacking tags Anything you configure in SPVID and Priority is ignored Select Access Port to have the switch add the SP TPID tag to all incoming frames received on this port Select Access Port for ingress ports at the edge of the service provider s network Select Tunnel Port available for Gigabit ports only for egress ports at the edge of the service provider s network In order ...

Page 153: ...e Type the maximum bandwidth allowed in kilobits per second Kbps for traffic going out of this port Scheme Select Drop default from the drop down list box to discard all incoming packets that are over the maximum allowable bandwidth on a port A concentration of traffic on a port decreases port bandwidth and overflows buffer memory causing packet discards and frame losses Flow Control is used to re...

Page 154: ...ic receiving group not individual receiving devices IP addresses in the Class D range 224 0 0 0 to 239 255 255 255 are used for IP multicasting Certain IP multicast numbers are reserved by IANA for special purposes see the IANA web site for more information 17 1 2 IGMP Snooping A switch can passively snoop on IGMP Query Report and Leave IGMP version 2 packets transferred between IP multicast route...

Page 155: ...cast Frame Specify the action to perform when the switch receives an unknown multicast frame Select Drop to discard the frame s Select Flooding to send the frame s to all ports Port This field displays the port number Immed Leave Group Limited This field displays whether the switch is set to remove this port from the multicast tree when an IGMP version 2 leave message is received on this port This...

Page 156: ... configuring this screen afresh Table 80 Multicast Configuration Multicast Settings continued LABEL DESCRIPTION Table 81 Multicast Configuration Multicast Settings Modify LABEL DESCRIPTION Port This field displays the port number Immed Leave Select this option to set the switch to remove this port from the multicast tree when an IGMP version 2 leave message is received on this port Select this opt...

Page 157: ...e following table describes the labels in this screen Table 82 Multicast Configuration Multicast Settings Load Template LABEL DESCRIPTION Device Type Select a device type from the drop down list box Template No This field displays the index number Multicast Name This field displays the name of a multicast template you create using the Template screen PortList This table displays the template setti...

Page 158: ...table describes the labels in this screen 17 3 MVR Multicast VLAN Registration MVR is designed for applications such as Media on Demand MoD that use multicast traffic across a service provider network Table 83 Multicast Configuration Multicast Settings View Profile LABEL DESCRIPTION Profile Name Select a profile name from the drop down list box Start Address This field displays the starting multic...

Page 159: ...icast traffic in a multicast VLAN while a receiver port can only receive multicast traffic Once configured the switch maintains a forwarding table that matches the multicast stream to the associated multicast group 17 3 2 MVR Modes You can set your switch to operate in either dynamic or compatible mode In dynamic mode the switch sends IGMP leave and join reports through the source port s to the ot...

Page 160: ...s setting Mode This field displays the MVR mode Source Port This field displays the source port number s Receiver Port This field displays the receiver port number s Tagging Port This field displays the port number s that adds the VLAN ID tag to all outgoing frames transmitted Add Click Add to add a new entry Modify Click Modify to change the settings of the selected MVLAN Delete Click Delete to r...

Page 161: ...orts in the multicast VLAN Select Compatible to set the switch not to send IGMP reports 6 In the Source Port list box select the MVR source port that sends and receives multicast traffic 7 In the Receiver Port list box select the port s that only receives multicast traffic 8 In the None list box select the port s not to participate in MVR No MVR multicast traffic is sent or received on the port s ...

Page 162: ... MVLAN Result 17 3 5 Creating a New MVR Group Follow the steps below to create a new MVR group 1 In the MVR screen select one entry in the MVLAN list table 2 Click Add under MVR Group Figure 113 Multicast Configuration MVR Select MVLAN 3 A screen displays as shown The Multicast VLAN ID field displays the VLAN ID to which this MVR group setting applies In the Name field enter a descriptive name for...

Page 163: ...field enter the ending IP multicast address of the multicast group in dotted decimal notation Enter the same IP address as the Start Address field if you want to configure only one IP address for a multicast group 6 Click OK to save the settings and close this screen Otherwise click Cancel to discard the settings and close this screen 7 A screen displays showing the configuration result Click Done...

Page 164: ...th other routers 1 In the Device Panel list right click on a device 2 Click Configuration IP Configuration RIP Figure 116 IP Configuration RIP The following table describes the labels in this screen Table 85 IP Configuration RIP LABEL DESCRIPTION Active Select this check box to enable RIP on the switch Index This field displays the index number of an IP interface Network This field displays the IP...

Page 165: ...nks An OSPF interface is a link between a layer 3 device and an OSPF network An interface has state information an IP address and subnet mask associated with it When you configure an OSPF interface you first set an interface to transmit OSPF traffic and add the interface to an area Direction The Direction field controls the sending and receiving of RIP packets When set to Both the switch will broa...

Page 166: ...P Configuration OSPF Figure 117 IP Configuration OSPF The follow table describes the related labels in this screen Table 87 IP Configuration OSPF LABEL DESCRIPTION Active OSPF is disabled by default Select this option to enable it Router ID Router ID uniquely identifies the switch in an OSPF Enter a unique ID that uses the format of an IP address in dotted decimal notation for the switch Redistrib...

Page 167: ...elete Click Delete to remove the selected OSPF area Virtual Link Index This field displays an index number of an entry Name This field displays a descriptive name of a virtual link Peer Router ID This field displays the ID that uses the format of an IP address in dotted decimal notation of a peer border router Authentication This field displays the authentication method used Same as Area None Simp...

Page 168: ...ation OSPF New OSPF Setting LABEL DESCRIPTION Name Enter a descriptive name up to 32 printable ASCII characters for identification purposes Area ID Enter a 32 bit ID that uses the format of an IP address in dotted decimal notation that uniquely identifies an area A value of 0 0 0 0 indicates that this is a backbone also known as Area 0 You can create only one backbone area on the switch Authentica...

Page 169: ...add a default route into a stub area for routes which are external to an OSPF domain If you do not set a route cost no default route is added Add Click Add to apply the changes and close this screen Cancel Click Cancel to discard all changes and close this screen Table 88 IP Configuration OSPF New OSPF Setting continued LABEL DESCRIPTION Table 89 IP Configuration OSPF New Virtual Link LABEL DESCRI...

Page 170: ... Select Same as Area to use the same authentication method within the area and set the related fields when necessary Select None to disable authentication This is the default setting Select Simple to authenticate OSPF packets transmitted through this interface using a simple password Select MD5 to authenticate OSPF packets transmitted through this interface using MD5 authentication Key ID When you...

Page 171: ...PF network you must set the authentication method and or password the same as the associated area Select Same as Area to use the same authentication method within the area and set the related fields when necessary Select None to disable authentication This is the default setting Select Simple and set the Key field to authenticate OSPF packets transmitted through this interface using simple passwor...

Page 172: ...of 32 IGMP is a protocol used for joining or leaving a multicast group You must have IGMP enabled when you enable DVMRP 1 In the Device Panel list right click on a device 2 Click Configuration IP Configuration DVMRP Table 91 IP Configuration IGMP LABEL DESCRIPTION Active Select this check box to enable IGMP on the switch Note You cannot enable both IGMP snooping and IGMP at the same time Refer to ...

Page 173: ... act as a multicast router Threshold Threshold is the maximum time to live TTL value TTL is used to limit the scope of multicasting You should reduce this value if you do not wish to flood Layer 3 devices many hops away with multicast traffic This applies only to multicast traffic this switch sends out Index Index is the DVMRP configuration for the IP routing domain defined under Network The maxim...

Page 174: ... that performs the DHCP server function for your network then you can configure the switch as a DHCP relay agent When the switch receives a request from a computer on your network it contacts the Ethernet device the DHCP server for the necessary IP information and then relays the assigned information back to the computer 18 5 2 Configuring DHCP Server Follow the steps below to set the switch as a ...

Page 175: ...HCP Status This field displays the starting and the size of DHCP client IP address Add Click Add to create a new OSPF virtual link Modify Click Modify to change the settings of the selected OSPF virtual link Delete Click Delete to remove the selected OSPF virtual link Table 94 IP Configuration DHCP Server New LABEL DESCRIPTION VID Enter the ID number of the VLAN group to which this DHCP settings a...

Page 176: ...tch to add to the client DHCP requests that it relays to the DHCP server Please refer to RFC 3046 for more details The DHCP relay agent information feature adds an Agent Information field to the option 82 field of the DHCP headers of client DHCP request frames that the switch relays to a DHCP server The following lists the DHCP relay agent option 82 information that the switch sends to the DHCP se...

Page 177: ...ION Active Select this check box to enable DHCP relay RemoteDHCP Server 1 3 Enter the IP address of a DHCP server in dotted decimal notation Relay Agent Information Select the Option 82 check box to have the switch add information slot number port number and VLAN ID to client DHCP requests that it relays to a DHCP server Information This read only field displays the system name you configure in th...

Page 178: ...ings Follow the steps below to configure VRRP settings on an interface 1 In the Device Panel list right click on a device 2 Click Configuration IP Configuration VRRP Figure 126 IP Configuration VRRP The following table describes the labels in this screen Table 96 IP Configuration VRRP LABEL DESCRIPTION Index This field displays the index number of an entry Network This field displays the IP addres...

Page 179: ...escriptive name of an entry Network This field displays the IP address and subnet mask of an interface VRID This field displays the ID number of a virtual router Primary VIP This field displays the IP address of the primary virtual router Uplink Gateway This field displays the IP address of the uplink gateway Priority This field displays the priority level 1 to 255 of the entry Add Click Add to cr...

Page 180: ... Select this option to enable this VRRP interface Name Enter a descriptive name up to 32 printable ASCII characters for identification purposes Network Select an IP domain to which this VRRP entry applies Virtual Router ID Select a virtual router number 1 to 7 for which this VRRP entry is created You can configure up to seven virtual routers for one network Advertisement Interval Specify the numbe...

Page 181: ...c routes tell the switch how to forward IP traffic when you configure the TCP IP parameters manually 1 In the Device Panel list right click on a device 2 Click Configuration IP Configuration Static Route Table 99 DiffServ DSCP Setting LABEL DESCRIPTION Active Select Active to enable DiffServ on the port DSCP to 802 1p Mapping 0 63 This is the DSCP classification identification number To set the IE...

Page 182: ... for identification purposes only Active This field displays Yes when the static route is activated and No when is it deactivated Destination Address This field displays the IP network address of the final destination Subnet Mask This field displays the subnet mask for this destination Gateway Address This field displays the IP address of the gateway The gateway is an immediate neighbor of your sw...

Page 183: ...55 255 255 255 in the subnet mask field to force the network number to be identical to the host ID IP Subnet Mask Enter the subnet mask for this destination Gateway IP Address Enter the IP address of the gateway The gateway is an immediate neighbor of your switch that will forward the packet to the destination The gateway must be a router on the same segment as your switch Metric The metric repres...

Page 184: ... Problems PROBLEM CORRECTIVE ACTION The EMS or PostgreSQL will not install properly Make sure that the computer meets the minimum hardware and software requirements See Section 1 2 on page 24 for more information Close all programs before the installation Remove any previous versions of the EMS software from your computer See Section 19 3 on page 184 for information on how to do this Re install th...

Page 185: ...RECTIVE ACTION In the SNMPc Management Console I cannot find my device Check that you have compiled and added the MIBs correctly Check that you have enabled auto discovery Check that the map object properties are correct for initial installation Make sure the IP address entered is the IP address of the switch you want to manage via the EMS Check that the ODBC driver is correctly configured Make su...

Page 186: ...k com or see your SNMPc user s guide You may start the SNMPc Network Manager manually or automatically each time you turn on your computer Manual Startup Click Start Programs SNMPc Startup System to manually start the SNMPc network manager This is the default location of the SNMPc network manager Automatic Startup To automatically start the SNMPc network manager each time you turn on your computer...

Page 187: ...1 Main Button Bar Buttons and controls to execute common commands quickly Hold the cursor over an icon to see a tool tip 2 Edit Button Bar Buttons to quickly insert map elements Hold the cursor over an icon to see a tool tip 3 Selection Tool Tabbed control for selection of objects within different SNMPc functional modules 4 Event Log Tool Tabbed control for display of filtered event log entries 5 ...

Page 188: ...d and unacknowledged events Select one of the Custom tabs and use the right click Filter View menu to specify what events should be displayed for that tab Double click an event entry to display a Map View window with the corresponding device icon visible To quickly view events for a particular device first select the device and then use one of the View Events buttons or the View Active Events and ...

Page 189: ... it is easy to lose track of how many windows you have open and there is an upper limit Use the Windows menu to see a list of windows Click Windows and select either Tile Horizontally or Tile Vertically to view all windows at the same time An Overlapped window does not take up the entire area One window will be completely visible and other windows are partially hidden behind it This is the most co...

Page 190: ...NetAtlas Enterprise Ethernet Switch Manager User s Guide Appendix A 190 Figure 135 SNMPc Edit Button Bar Icons Note For more detailed information please see www castlerock com ...

Page 191: ...NetAtlas Enterprise Ethernet Switch Manager User s Guide 191 Appendix A SNMPc Network Manager ...

Page 192: ...rce at or nearing capacity Processing error Storage capacity problem Version mismatch Corrupt data CPU cycles limit exceeded Software error Software program error Software program abnormally terminated File error Out of memory Underlying resource unavailable Application subsystem failure Configuration or customization error Equipment Power problem Timing problem Processor problem Dataset or modem ...

Page 193: ...NetAtlas Enterprise Ethernet Switch Manager User s Guide 193 Appendix B ...

Page 194: ...of Service CoS 148 180 Communications 3 Compatible MVR mode 159 Compliance FCC 3 Components 5 Condition 5 Connecting Cables 4 Consequential Damages 5 Contact Information 6 Contacting Customer Support 6 Copyright 2 Correcting Interference 3 Corrosive Liquids 4 Covers 4 Customer Support 6 D Damage 4 Dampness 4 Danger 4 Dealer 3 Default gateway 175 Defective 5 Denmark Contact Information 6 DHCP 173 C...

Page 195: ...as Pipes 4 Germany Contact Information 6 God act of 5 H Hardware 24 Harmful Interference 3 High Voltage Points 4 I IGMP 171 IGMP snooping 154 159 Indirect Damages 5 Insurance 5 Interface 165 Interference 3 Interference Correction Measures 3 Interference Statement 3 K Key 171 L Labor 5 LAN Setup 104 Legal Rights 5 Liability 2 License 2 Lightning 4 Liquids Corrosive 4 M Materials 5 Media on Demand M...

Page 196: ... Model 6 Product Page 3 Product Serial Number 6 Products 5 Proof of Purchase 5 Proper Operating Condition 5 Purchase Proof of 5 Purchaser 5 Q Qualified Service Personnel 4 R Radio Communications 3 Radio Frequency Energy 3 Radio Interference 3 Radio Reception 3 Radio Technician 3 Receiving Antenna 3 Redistribute route 166 Registered 2 Registered Trademark 2 Regular Mail 6 Related Documentation 22 R...

Page 197: ...ots 4 VID 118 Viewing Certifications 3 Virtual link 166 Virtual router Status 64 Virtual router VR 178 VLAN number 118 Voltage Supply 4 Voltage High 4 VRID Virtual Router ID 64 VRRP Authentication 178 Backup router 178 How it works 178 Master router 178 Preempt mode 180 Priority 180 Uplink gateway 180 Uplink status 65 Virtual IP 180 Virtual router 178 Virtual Router ID 180 VRID 64 W Wall Mount 4 W...

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ZyXEL Communications NETATLAS ENTERPRISE -, User Manual

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