Chapter 24 Troubleshooting
AMG1302-T10A User’s Guide
229
• Try to access the Device using another service, such as Telnet. If you can access the Device,
check the remote management settings and firewall rules to find out why the Device does not
respond to HTTP.
• If your computer is connected to the
WAN
port or is connected wirelessly, use a computer that is
connected to a
ETHERNET
port.
I can see the
Login
screen, but I cannot log in to the Device.
1
Make sure you have entered the password correctly. The default admin password is
1234
. The field
is case-sensitive, so make sure [Caps Lock] is not on.
2
You cannot log in to the web configurator while someone is using Telnet to access the Device. Log
out of the Device in the other session, or ask the person who is logged in to log out.
3
Turn the Device off and on.
4
If this does not work, you have to reset the device to its factory defaults. See
I cannot Telnet to the Device.
See the troubleshooting suggestions for
I cannot see or access the Login screen in the web
Ignore the suggestions about your browser.
I cannot use FTP to upload / download the configuration file. / I cannot use FTP to upload
new firmware.
See the troubleshooting suggestions for
I cannot see or access the Login screen in the web
Ignore the suggestions about your browser.
24.3 Internet Access
I cannot access the Internet.
1
Check the hardware connections, and make sure the LEDs are behaving as expected. See the Quick
Start Guide and
2
Make sure you entered your ISP account information correctly in the wizard. These fields are case-
sensitive, so make sure [Caps Lock] is not on.
Summary of Contents for AMG1302-T10A
Page 4: ...Contents Overview AMG1302 T10A User s Guide 4 ...
Page 12: ...Table of Contents AMG1302 T10A User s Guide 12 ...
Page 13: ...13 PART I User s Guide ...
Page 14: ...14 ...
Page 20: ...Chapter 1 Introduction AMG1302 T10A User s Guide 20 ...
Page 52: ...Chapter 4 Tutorials AMG1302 T10A User s Guide 52 ...
Page 53: ...53 PART II Technical Reference ...
Page 54: ...54 ...
Page 126: ...Chapter 8 Wireless LAN AMG1302 T10A User s Guide 126 ...
Page 140: ...Chapter 9 Network Address Translation NAT AMG1302 T10A User s Guide 140 ...
Page 158: ...Chapter 11 Filters AMG1302 T10A User s Guide 158 ...
Page 162: ...Chapter 12 Static Route AMG1302 T10A User s Guide 162 ...
Page 166: ...Chapter 13 Port Binding AMG1302 T10A User s Guide 166 ...
Page 176: ...Chapter 15 Quality of Service QoS AMG1302 T10A User s Guide 176 ...
Page 198: ...Chapter 18 Universal Plug and Play UPnP AMG1302 T10A User s Guide 198 ...
Page 202: ...Chapter 19 CWMP AMG1302 T10A User s Guide 202 ...
Page 206: ...Chapter 20 System Settings AMG1302 T10A User s Guide 206 ...
Page 216: ...Chapter 21 Logs AMG1302 T10A User s Guide 216 ...
Page 266: ...Appendix C Pop up Windows JavaScripts and Java Permissions AMG1302 T10A User s Guide 266 ...
Page 280: ...Appendix D Wireless LANs AMG1302 T10A User s Guide 280 ...
Page 290: ...Appendix E IPv6 AMG1302 T10A User s Guide 290 ...
Page 322: ...Appendix G Legal InformationSafety Warnings AMG1302 T10A User s Guide 322 ...