Chapter 23 Troubleshooting
P-660HWP-Dx User’s Guide
37
5
Reset the device to its factory defaults, and try to access the P-660HWP-Dx with the
default IP address. See
.
6
If the problem continues, contact the network administrator or vendor, or try one of the
advanced suggestions.
Advanced Suggestions
• Try to access the P-660HWP-Dx using another service, such as Telnet. If you can access
the P-660HWP-Dx, check the remote management settings and firewall rules to find out
why the P-660HWP-Dx does not respond to HTTP.
• If your computer is connected to the
WAN
port or is connected wirelessly, use a computer
that is connected to a
LAN
/
ETHERNET
port.
V
I can see the Login screen, but I cannot log in to the P-660HWP-Dx.
1
Make sure you have entered the user name and password correctly. The default password
is
1234
. This field is case-sensitive, so make sure [Caps Lock] is not on.
2
You cannot log in to the web configurator while someone is using Telnet to access the P-
660HWP-Dx. Log out of the P-660HWP-Dx in the other session, or ask the person who
is logged in to log out.
3
Turn the P-660HWP-Dx off and on.
4
If this does not work, you have to reset the device to its factory defaults. See
.
V
I cannot Telnet to the P-660HWP-Dx.
See the troubleshooting suggestions for
I cannot see or access the Login screen in the web
Ignore the suggestions about your browser.
V
I cannot use FTP to upload / download the configuration file. / I cannot use FTP
to upload new firmware.
See the troubleshooting suggestions for
I cannot see or access the Login screen in the web
Ignore the suggestions about your browser.
23.3 Internet Access
V
I cannot access the Internet.
Summary of Contents for 802.11g HomePlug AV ADSL2+ Gateway P-660HWP-Dx
Page 2: ......
Page 7: ...Safety Warnings P 660HWP Dx User s Guide 39 ...
Page 8: ...Safety Warnings P 660HWP Dx User s Guide 40 ...
Page 10: ...Contents Overview P 660HWP Dx User s Guide 36 ...
Page 20: ...Table of Contents P 660HWP Dx User s Guide 44 ...
Page 32: ...List of Tables P 660HWP Dx User s Guide 40 ...
Page 33: ...35 PART I Introduction Introducing the P 660HWP Dx 35 Introducing the Web Configurator 43 ...
Page 34: ...36 ...
Page 42: ...Chapter 1 Introducing the P 660HWP Dx P 660HWP Dx User s Guide 42 ...
Page 56: ...Chapter 2 Introducing the Web Configurator P 660HWP Dx User s Guide 48 ...
Page 58: ...36 ...
Page 78: ...Chapter 4 Bandwidth Management Wizard P 660HWP Dx User s Guide 54 ...
Page 80: ...36 ...
Page 98: ...Chapter 5 WAN Setup P 660HWP Dx User s Guide 52 ...
Page 142: ...Chapter 8 Powerline P 660HWP Dx User s Guide 42 ...
Page 156: ...36 ...
Page 176: ...Chapter 11 Firewall Configuration P 660HWP Dx User s Guide 54 Figure 99 Firewall Edit Rule ...
Page 190: ...Chapter 11 Firewall Configuration P 660HWP Dx User s Guide 68 ...
Page 194: ...Chapter 12 Content Filtering P 660HWP Dx User s Guide 72 ...
Page 218: ...36 ...
Page 222: ...Chapter 14 Static Route P 660HWP Dx User s Guide 38 ...
Page 238: ...Chapter 16 Dynamic DNS Setup P 660HWP Dx User s Guide 38 ...
Page 250: ...Chapter 17 Remote Management Configuration P 660HWP Dx User s Guide 46 ...
Page 262: ...Chapter 18 Universal Plug and Play UPnP P 660HWP Dx User s Guide 58 ...
Page 264: ...36 ...
Page 270: ...Chapter 19 System P 660HWP Dx User s Guide 40 ...
Page 288: ...Chapter 20 Logs P 660HWP Dx User s Guide 52 ...
Page 294: ...Chapter 21 Tools P 660HWP Dx User s Guide 40 ...
Page 304: ...36 ...
Page 340: ...Appendix C Internal SPTGEN P 660HWP Dx User s Guide 50 ...
Page 364: ...Appendix E IP Subnetting P 660HWP Dx User s Guide 42 ...
Page 368: ...Appendix F Command Interpreter P 660HWP Dx User s Guide 38 ...
Page 388: ...Appendix K Legal Information P 660HWP Dx User s Guide 38 ...
Page 394: ...Appendix L Customer Support P 660HWP Dx User s Guide 40 ...
Page 402: ...Index P 660HWP Dx User s Guide 42 ...