Zypcom Z34-PC, User Manual

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4-15
4
Other Frequently Encountered Problems
Does Not Dial
Correctly
Your phone system may require that you obtain an
outside line before dialing. In this case, place the
numeric prefix for the outside line (usually the number
9) before the phone number in your dialing string.
Place a comma immediately after the number 9 in the
dialing string to create a two-second delay at that point
in the dialing. This prevents the modem from dialing
the phone number before the phone system has had
time to connect to an outside line.
The other end could be busy or not answering. Make
sure the number you dialed is correct and test the
number by dialing it on your telephone, not through
your modem. If you are using the modem
internationally, your modem may not recognize the dial
tone in the local country. Try the command ATX3DT
and the telephone number.
Error Message
Make sure you selected the correct modem in your
communications software. If you are typing from the
command line in terminal mode, make sure you typed
correctly. Make sure you are issuing the correct AT
command.
NOTE: Not all modems support the same AT
command set. Check the AT command set in this
manual to ensure that you are using a supported
AT command in your modem's initialization string.