ZUG CombairSteamer V2000, Operating Instructions Manual

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9 Trouble-shooting
Message Possible cause Solution
▪ «Please fill with
water – but the
water tank is
still full.» ▪ Boiler filling error ▸ Remove the water tank and then slot
straight back into position.
▸ If the error appears again, note down
the error message in full along with
the serial number (SN) of the appli-
ance (see page 61).
▸ Contact Customer Services.
9.2 Other possible problems
Problem Possible cause Solution
▪ Appliance is
not working ▪ A household fuse or
circuit breaker has
tripped. ▸ Change the fuse.
▸ Reset the circuit breaker.
▪ The fuse or circuit
breaker keeps blow-
ing. ▸ Contact Customer Services.
▪ Interruption in the
power supply. ▸ Check the power supply.
▪ Demo mode is
switched on. The demo mode can only be switched
off with the security code.
▸ Contact Customer Services.
▪ Appliance is faulty. ▸ Contact Customer Services.
▪ Illumination is
not working ▪ Halogen light is de-
fective. ▸ Contact Customer Services.
▪ Cooking time
seems longer
than usual ▪ Appliance only has a
one-phase connec-
tion. ▸ Connect appliance with a two-phase
connection.
▪ Steam is not
visible during
steam cycle ▪ The temperature of
the cooking space is
over 100 °C. No solution required: steam over
100° C is not visible.
▪ Water in door-
mounted con-
densate trough
1
2
▪ When using applica-
tions with steam,
steam condenses on
the appliance door
and the water that
results collects in the
door-mounted con-
densate trough once
the appliance door is
opened. The door-mounted condensate trough is
used to collect condensed steam; resid-
ual water collecting here is normal.
▸ Wipe up any residual water in the
door-mounted condensate trough.
Any residual water in the door-mounted
condensate trough
1 will collect in the
condensate trough 2 when the appli-
ance door is closed. Wipe out the door-
mounted condensate trough to prevent
residual water from collecting in the con-
densate trough.
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