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ZXV10 ET312

Video Conference Terminal

User Guide

Version: V3.0.3

ZTE CORPORATION
No. 55, Hi-tech Road South, ShenZhen, P.R.China
Postcode: 518057
Tel: +86-755-26771900
URL: http://support.zte.com.cn
E-mail: [email protected]

Summary of Contents for ZXV10 ET312

Page 1: ...0 ET312 Video Conference Terminal User Guide Version V3 0 3 ZTE CORPORATION No 55 Hi tech Road South ShenZhen P R China Postcode 518057 Tel 86 755 26771900 URL http support zte com cn E mail 800 zte com cn ...

Page 2: ... infringement ZTE CORPORATION and its licensors shall not be liable for damages resulting from the use of or reliance on the information contained herein ZTE CORPORATION or its licensors may have current or pending intellectual property rights or applications covering the subject matter of this document Except as expressly provided in any written license between ZTE CORPORATION and its licensee th...

Page 3: ...aration 3 1 3 1 Device Connection 3 1 3 2 Terminal Control Modes 3 2 3 3 Remote Control Operation Overview 3 3 3 3 1 Remote Control Overview 3 3 3 3 2 Remote Control Home Page Overview 3 5 3 4 Web Page Operations 3 6 Chapter 4 System Configurations 4 1 4 1 Initial Settings 4 1 4 1 1 Configuration Wizard 4 1 4 1 2 Configuring a Network Connection 4 4 4 1 3 Configuring the SIP Conference Cloud Servi...

Page 4: ...7 Changing the Layout of a Screen 5 11 5 8 Using a Conference Schedule 5 13 5 9 Disconnecting a Conference 5 14 Chapter 6 System Diagnosis and Maintenance 6 1 6 1 System Diagnosis 6 1 6 1 1 Viewing the Information of a Version 6 1 6 1 2 Viewing the Information of a Call 6 2 6 1 3 Viewing the Information of a Terminal 6 3 6 1 4 Uploading and Downloading Log Files 6 4 6 1 5 Testing the Sound of a Te...

Page 5: ...ion Describes the system structure terminal overview front panel rear panel and interfaces of the ZXV10 ET312 Chapter 4 System Configurations Describes how to configure a network cloud services common parameters of conference capability and audio configuration Chapter 5 Conference Operations Describes how to operate a camera make a conference call and perform common conference operations Chapter 6...

Page 6: ...t safety information Failure to comply can result in equipment damage data loss equipment performance degradation environmental contamination or other unpredictable results Note provides additional information about a topic II SJ 20190419092037 001 2019 04 08 R1 0 ZTE Proprietary and Confidential ...

Page 7: ...in advance to protect the force application points and contact points of the device through soft isolation l Use extreme care when hoisting the device to avoid damage to the surface of the device caused by collision between the device and other objects Requirements for Device Installation l Place the device in a ventilated environment that is not exposed to bright light l Keep the device far away ...

Page 8: ...n l If a battery leaks smokes or releases a smell replace it immediately l Do not use old and new batteries together Replace all the batteries if any battery needs to be replaced l If battery liquid drops on your skin or clothes wash it with plenty of clean water immediately and go to hospital l If battery liquid splashes onto your eye do not rub the eye but wash it with plenty of clean water imme...

Page 9: ...outer hops as possible Video devices should be connected to the main switch if possible Reduce the number of the router hops to avoid too much network transmission which may affect video transmission l Use different VLANs to separate the videoconferencing service from other services l When the network is blocked use the buffer queue technology as the first prevention method Large caches are prefer...

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Page 11: ...video has good network adaptability and security and is applicable to various types of small and medium sized video conferences 2 1 2 Product Characteristics Ultra HD Videoconferencing at Low Bandwidth l Provides 720p and 1080p HD video images at 256 kbps and 512 kbps bandwidth respectively offering more lifelike clearer and more fluent video images at the same bandwidth l Supports a maximum 4 Mbp...

Page 12: ...ser Friendly GUI and Remote Control Design l Simple configuration When the terminal is used for is restored to the factory default settings a configuration wizard is provided automatically to help the user configure basic parameters quickly l Delicate design of the remote control Integrated with the keys that are used most frequently the remote control looks small and exquisite and is easy to use ...

Page 13: ... For the basic components of the system and descriptions of their functions refer to Table 2 1 Table 2 1 Basic Components of the System Component Diagram Function Description Terminal host The ZXV10 ET312 terminal host is the core device of the system It encodes local images and audio and sends them to the transmission network At the same time it decodes received remote images and audio and output...

Page 14: ...tion and control device of the ZXV10 ET312 To remotely control a video conference by using the remote control align the remote control with the infrared light receiving surface of the terminal Note The left figure shows the remote control of the standard configuration Other remote controls provided with ZTE videoconferencing terminals can also be used 2 2 2 Terminal Overview Front Panel of the Ter...

Page 15: ...ndicates an output interface l The icon indicates an input interface Table 2 2 Descriptions of Interfaces on the Rear Panel of the Terminal No Interface Description 1 Power interface Connected to a 12 V DC power to supply power to the terminal Note The terminal and camera must be connected to power supply by using the power adapters provided with them 2 D MIC interface Provides access for the A100...

Page 16: ... the camera to the terminal use the USB cable provided with the camera No extended line is supported 2 3 Functions Conference Call l Answers a call to join a conference l Calls a SIP video terminal to initiate a point to point video conference A user can enter the SIP number or IP address of the peer party or use a call record to initiate a conference l Calls an H 323 video terminal to initiate a ...

Page 17: ...he ZTE SIP software terminal VT100 2 4 Network Deployment Typical Network Architecture Figure 2 3 shows a network including the ZXV10 ET312 IP terminals and MCU conference servers where these terminals join an IP conference held by the MCUs Figure 2 3 Typical Network Architecture Network architecture description l In zone A the ZXV10 ET312 terminal is connected to the MCU in the public network Thi...

Page 18: ...ate networks and the public network Hybrid Network with Soft Terminals Based on the SIP and H 323 protocols the ZXV10 ET312 can be connected to the conference cloud service platform and the FTS2000 to intercommunicate with mainstream SIP video terminals H 323 terminals and VT100 software terminals Figure 2 4 shows a typical network Figure 2 4 Hybrid Network with Soft Terminals Network architecture...

Page 19: ...n exchange video and audio signals with multiple types of clients for example SIP hard terminals soft terminals and video phones facilitating user communication 2 5 Interfaces and Protocols For a description of the interfaces and protocols of the ZXV10 ET312 refer to Table 2 3 Table 2 3 Interfaces and Protocols Interface Type Description and Quantity Compliant Standard and Protocol 1 HDMI IN high ...

Page 20: ...lt in IEEE 802 11b g n 2 4G USB interface 2 USB 1 USB 2 0 1 USB 3 0 Infrared remote control interface Receives infrared signals from the remote control NEC coding standard Power interface 1 12 V DC 2 6 Technical Specifications Physical Specifications For the physical specifications of the ZXV10 ET312 refer to Table 2 4 Table 2 4 Physical Specifications of the Terminal Physical Parameter Specificat...

Page 21: ...ting voltage and operating current of the ZXV10 ET312 terminal are described below l Input 100 V AC 200 V AC 50 60 Hz l Output 12 V DC The overall power consumption of the ZXV10 ET312 terminal is 8 5 W Operating Environment In operating status the ZXV10 ET312 terminal has the following requirements for the environment l Temperature 0 C to 40 C l Relative humidity 10 to 90 l Ambient noise less than...

Page 22: ... Audio encoding and decoding protocols G 711 A Law G 711 μ Law G 722 G 722 1 Polycom G 722 1C Polycom ZTE_BA_STEREO AAC LD_STEREO and SILK Dual stream standards IEFT BFCP and ITU T H 239 Network transport protocols TCP IP DHCP Telnet HTTP and TR069 IP protocols IPv4 and IPv6 WiFi standards IEEE 802 11b g n 2 4G Media encryption algorithm AES Execution standards GB4943 1 2011 GB9254 2008 and YD T99...

Page 23: ...ce Connection Figure 3 1 shows the common devices that can be connected to the ZXV10 ET312 terminal Notice Do not hot swap an HDMI cable Otherwise the device may be damaged Figure 3 1 Device Connection For a description of the devices that can be connected to the ZXV10 ET312 terminal refer to Table 3 1 3 1 SJ 20190419092037 001 2019 04 08 R1 0 ZTE Proprietary and Confidential ...

Page 24: ...ET312 terminal is recommended l For the auxiliary video input the connection is as shown at C Connect the HDMI IN interface of the terminal to a video source device such as a PC Microphone connection Select any of the following microphones l Built in microphone No connection is required The ZXV10 ET312 terminal has two built in microphones which are distributed on the left and right sides of the f...

Page 25: ...minal through a browser to control the terminal The address is http IP address of the terminal 3 3 Remote Control Operation Overview 3 3 1 Remote Control Overview You can use an infrared remote control to operate the ZXV10 ET312 You can use the remote control to perform the following operations l Configuring a terminal l Holding a conference l Controlling a conference l System diagnosis l Software...

Page 26: ...ZXV10 ET312 User Guide Figure 3 2 Buttons and Functions of a Remote Control 3 4 SJ 20190419092037 001 2019 04 08 R1 0 ZTE Proprietary and Confidential ...

Page 27: ... you operate the remote control within six meters not exceeding eight meters by pointing it to the infrared signal reception area on the front panel of a terminal when operating the remote control 3 3 2 Remote Control Home Page Overview Power on the terminal The system automatically displays the home page see Figure 3 3 Figure 3 3 Home Page 1 Local terminal name IP 2 Status bar 3 System setup 4 Sc...

Page 28: ... improperly connected 3 4 Web Page Operations After the network connection of the terminal is normal the user can log in to the Web page of the terminal The IP address of the terminal is the address for accessing the Web page For example if the IP address of the terminal is 10 10 10 1 the address of the Web page of the terminal is http 10 10 10 1 The browsers supported by the ZXV10 ET312 terminal ...

Page 29: ...trator who can modify and save terminal configurations after login l The user option is a common user who cannot modify the system configurations of the terminal after login Note To ensure system security the user should modify the password after first login 4 Click the Login button to open the Web page of the ZXV10 ET312 terminal see Figure 3 4 Figure 3 4 Web Page 1 Menu area 2 Operation display ...

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Page 31: ...minal name The parameters take effect immediately when the configuration is completed The system automatically saves these configurations which remain valid every time when the system is started This facilitates subsequent operations Prerequisite The terminal is not engaged in a conference Steps 1 Configure the network connection parameters through the configuration wizard as shown in Figure 4 1 F...

Page 32: ... the next step press any key to cancel l To configure the network connection select Network Ethernet For details refer to 4 1 2 Configuring a Network Connection 2 Click Next press OK key switch to the Cloud selection tab as shown in Figure 4 2 Configure the cloud service parameters For details about the parameters refer to 4 1 3 Configuring the SIP Conference Cloud Service4 1 4 Configuring the H 3...

Page 33: ...tails refer to 4 1 3 Configuring the SIP Conference Cloud Service and 4 1 4 Configuring the H 323 Conference Cloud Service 3 Click Next press OK key switch to the Pick a name tab as shown in Figure 4 3 Configure a name for the terminal For details about the configuration refer to 4 1 5 Configuring General Parameters 4 3 SJ 20190419092037 001 2019 04 08 R1 0 ZTE Proprietary and Confidential ...

Page 34: ...ion This procedure describes how to configure a network environment and obtain a network address in order to enable the terminal to communicate with other devices Prerequisite The terminal is not engaged in a conference Steps 1 Press the Back key on the remote control to display the home page 2 From the home page select Network Ethernet the Ethernet Configuration window is displayed see Figure 4 4...

Page 35: ...ore you do not need to configure it IP Address The IP address of a terminal for example 10 10 10 1 The default value is 128 128 128 128 Subnet mask Divides an IP address into two parts network address and host address for example 255 255 255 0 Gate The IP address of the gateway corresponding to the terminal Mast DNS Slave DNS The address of a Domain Name Server DNS If no DNS is enabled you do not ...

Page 36: ...nnected to a network The terminal name is configured 4 1 3 Configuring the SIP Conference Cloud Service This procedure describes how to use the SIP conference cloud service of the ZXV10 ET312 to hold a conference between two parties or among multiple parties Prerequisite l The terminal is not engaged in a conference l The network is properly connected Context You can use the SIP cloud service conf...

Page 37: ...ICROSOFT_LYNC SIP registration Whether to enable SIP registration If you want to use SIP user name for calling select Enable The user name A user name registered in the SIP server It consists of letters symbols and digits This user name is used to address a call Register server address Domain name of the SIP server on which the terminal is registered The domain is allocated by the administrator Th...

Page 38: ...y server address The backup proxy server address IP address of the proxy server The SIP proxy server can receive a session request from the user agent and query the accepted address from the register server If the user agent and the proxy server are in the same domain the session initialization is forwarded to the user agent If they are not in the same domain the session initialization is forwarde...

Page 39: ...P domain name If the work mode is IMS_SIP or TELECOM_SIP this setting is required The SIP domain name registered by the terminal is assigned by the administrator 4 After the configuration is completed click Save Result If the terminal is successfully registered to the SIP cloud service and SIP user name are displayed in the upper right corner for example BIJ001 4 1 4 Configuring the H 323 Conferen...

Page 40: ...eters according to the actual network situation For a description of the parameters refer to Table 4 3 Table 4 3 Cloud Service H 232 Configuration Descriptions Parameter Description GK mode Sets the GK mode Options l Disabled Registration for a GK server is not allowed l Specify The administrator will specify a GK for terminal registration l Auto The terminal searches a GK automatically If you nee...

Page 41: ...cters cannot be displayed normally select Unicode Password Used by the GK to verify terminal validity If the GK enables password authentication this password must be the same as the preset password and then the terminal can be registered on the GK successfully GK address Enter the domain name or IP address of the GK server obtained from the administrator of the GK server GK port The RAS port of th...

Page 42: ...01 Time The date and time of a terminal You can configure it in either of the following ways l If Synchronization server time is selected ZXV10 ET312 will Synchronize it with the time of an SNTP server l If configure it manually TimeZone and Server IP has to be configured Language The language to be displayed on a screen Resolution The terminal resolution A higher resolution indicates a clearer vi...

Page 43: ...to implement NAT traversal l If a terminal in the private network communicates with a terminal in another network by making an H 323 call H 323 NAT information needs to be configured l If a terminal in the private network communicates with a terminal in another network by making an SIP call SIP NAT information needs to be configured Context ICE has the following restrictions l Only point to point ...

Page 44: ...can configure the TCP port range to 2000 through 20000 UDP Port The upper and lower thresholds of the UDP port range These ports are used to send RTP media streams The default value ranges from 3230 to 3289 You can configure the UDP port range to 2000 through 20000 Symmetric RTP Whether to enable the symmetric RTP function If there are two terminals one is in the private network and the other is i...

Page 45: ...ting is required Set the interval for the sending keep alive packet to the H 460 server ranging from 5 to 30 seconds You are advised to retain the default setting 5 s l Select SIP Work Pattern For a description of the parameters refer to Table 4 7 Table 4 7 SIP NAT Configuration Descriptions Parameter Description Work Mode Enable or disable the NAT function of the SIP Options Disable Static NAT an...

Page 46: ...only when Work Mode is set to ICE Port ID of the ICE Stun server 4 After the configuration is completed click Save 4 2 Other Settings 4 2 1 Setting Call Parameters This procedure describes how to set the call response mode whether auxiliary video grab is allowed and the default call type for a terminal Prerequisite The terminal is not engaged in a conference Steps 1 Press the Back key on the remot...

Page 47: ...e for a terminal to originate a call to another terminal A point to point call response Select the answer mode for a point to point call Auto Manual Do Not Disturb and Auto Only audio l Auto When a call is received the terminal automatically answers the call and connects to the conference l Manual When a call is received the terminal displays a call prompt asking you whether to accept the call l D...

Page 48: ...input interface of the terminal and the peripheral In most cases the default settings are used If the interface to which the video source is connected is changed the settings need to be changed Prerequisite The terminal is not engaged in a conference Steps 1 Select Media Video the Video setting window is displayed 2 Select the desired video source from the drop down list It is recommended that you...

Page 49: ...rk situation If the packet loss ratio exceeds a specified threshold the system decreases the conference rate and if the network recovers to the normal situation the system increases the conference rate Steps 1 Press the Back key on the remote control to display the home page 2 From the home page select Network QoS The QoS setting window is displayed see Figure 4 10 Figure 4 10 QoS Setting Window 3...

Page 50: ... decreased l When the network recovers to the normal situation the system increase the conference rate automatically If this parameter is not selected this function is not enabled Lowest Tx Lowest Tx means the lowest control rate The minimum value is 64 kbps and the maximum value is 1920 kbps If the rate amounts to Lowest Tx the conference rate does not decrease any more even the packet loss ratio...

Page 51: ...Password The ACS user password is identical with the password set on the server the default ACS user password is cpe 4 After the configuration is completed click Save 4 2 5 Setting Audio Input The ZXV10 ET312 supports a built in microphone digital microphone and linear input Audio input can be enabled or disabled as required After the ZXV10 ET312 is connected to an A100 digital microphone its buil...

Page 52: ...ecrypting the data packets Through AES you can encrypt the communication data of a conference to protect information security Prerequisite The terminal is not engaged in a conference Context l If the MCU has enabled AES encryption the terminals need to enable this function to participate in the MCU conference Otherwise the terminals cannot participate in the conference l If AES encryption is forci...

Page 53: ...se at the remote end the terminal does not encrypt and decrypt data Open Forcibly encrypts or decrypts the data 4 Press the Back key on the remote control to save your configuration 4 2 7 Setting Conference Capacity This procedure describes how to configure the preferred coding capability and quality of the conference audio primary video and secondary video Prerequisite The terminal is not engaged...

Page 54: ...d ZTE BA coding formats Audio capacity Preferred Audio Configure the preferred audio coding format If Auto is selected the terminal adjusts in accordance with conference requirements It is recommended to select Auto Basic Capacity Primary Secondary video coding format l If this parameter is set to Default all coding formats are selected l If this parameter is set to Custom you can choose among the...

Page 55: ...ary Sec ondary Video Quality Options Auto Clear and Smooth l Auto the system adjusts resolution and frame frequency automatically in accordance with network quality l Clear in case of insufficient bandwidth the system decreases frame frequency to guarantee video quality l Smooth in case of insufficient bandwidth the system reduces video quality to guarantee a smooth video l It is recommended to se...

Page 56: ...à CCM Code Control Message it is used to control the media channel of the SIP type conference Af ter it is enabled the conference of the SIP type can receive the handing VCU requests and flow control command messages 4 After the configuration is completed click Save 4 26 SJ 20190419092037 001 2019 04 08 R1 0 ZTE Proprietary and Confidential ...

Page 57: ...minal that supports the SIP or H 323 protocol Note l If a multipoint conference is held on an MCU addition of terminals is allowed For how to join a new terminal or rejoin a disconnected terminal to the conference by calling the MCU refer to 5 1 2 Joining a Conference l In a point to point conference meaning that one terminal calls the other without the involvement of the MCU no new terminal is al...

Page 58: ... key on the remote control to display the home page 2 Click the icon and then press OK on the remote control to display the make call window see Figure 5 1 Figure 5 1 Make Call Window 3 Select the address bar and then press OK on the remote control 4 Open the dialing keyboard and then enter the address of the other party For a description of the parameters refer to Table 5 1 Table 5 1 Address Sett...

Page 59: ...stered with the H 323 cloud service For the registration method refer to 4 1 4 Configuring the H 323 Conference Cloud Service à If the registered SIP user name of the remote end is used to initiate a call local and remote terminals must be registered with the SIP cloud service If the remote SIP user name domain name is used to initiate a call only the remote party needs to be registered with the S...

Page 60: ...able 5 3 Callee Selection Descriptions If Then The terminal is not registered in the cloud service You can only select a callee that supports call initiation via an IP address or SIP user name domain name The terminal is registered with the H 323 cloud service You can select a callee that supports call initiation via an H 323 address The terminal is registered with the SIP cloud service You can se...

Page 61: ... to the network l To call a conference ID you need to obtain it from the caller If a conference password is set you need to obtain the password l To call a conference ID the terminal must be connected to the cloud service successfully l If the AES encryption function is enabled on the MCU this function is also enabled in the Conference Security path on the ZXV10 ET312 before it joins the conferenc...

Page 62: ...rring to Table 5 4 Table 5 4 Call Parameter Descriptions Parameter Description Call type Select SIP or H 323 Rate Select conference rate in accordance with conference requirements and network situation ranging from 64 kbps to 4 Mbps à For 720p HD video conference at least select 512 kbps à For 1080p HD conference at least select 1024 kbps à The selected conference rate should be less than the netw...

Page 63: ...ra key to open the camera control window 3 Press the OK key on the remote control to switch between the local and remote terminals 4 Perform the following operations as required To Do Adjust a camera Press the arrow keys up down left and right on the remote control Zoom in or out an image Press Zoom in out on the remote control 5 Press the OK key on the remote control to switch to the local termin...

Page 64: ...inal from hearing a local terminal during a conference you can close the local microphone Steps Perform one of the following operations as required to open or close a local microphone If Then The terminal is engaged in a conference Perform one of the following operations to open or close a local microphone l Press Mute on the remote control l Press On Off on the local microphone The terminal is id...

Page 65: ...s the Back key on the remote control to hide the remote control operation window 3 Click the icon and then press OK on the remote control to display the Screen Share window see Figure 5 3 Figure 5 3 Screen Share Window Note The current version does not support PC Screen Share and Mobile Screen Share 4 Click HDMI and then press OK on the remote control The contents stored on the HDMI device for exa...

Page 66: ... primary video comes from the screen captured by a camera l The secondary video comes from an HDMI device for example PC Steps 1 Connect an HDMI video source device for example PC to the HDMI IN of a terminal 2 Send dual stream in either of the following ways To Do Send dual streams by pressing keys on the remote control Press the Content key Click Send in the dialog box that is displayed and pres...

Page 67: ...n of local remote and secondary videos for example full screen picture in picture and picture by picture Prerequisite The terminal is engaged in a conference Steps 1 Switch the image layout in either of the following ways To Do Switch the image layout by using the remote control Press the Layout key on the remote control Switch the image layout in the conference control window a Press any Directio...

Page 68: ...s of any combination of two videos local remote or secondary Dual screen picture in picture It consists of any combination of two videos local remote or secondary This screen layout is available when the auxiliary video is enabled for a conference For how to enable the auxiliary video refer to 5 6 Sharing a Remote Screen via Dual Streaming Three screen picture by picture It consists of three video...

Page 69: ...0 ET312 displays historical conference schedules in real time Historical conference schedules allow users to learn about the use of the terminal and thus maximize its utilization Context The current version does not support the display of the Conference Schedule and Ordered Conference of the current day Steps 1 Press Back key on the remote control to display the home page 2 Click the icon and then...

Page 70: ...rence a Press the Disconnect key on the remote control b In the popup dialog box click Confirm and then press OK on the remote control to end the conference A local terminal is engaged in a multi party conference Hang up the conference in either of the following ways l Press Disconnect key on the remote control In the popup dialog box click Confirm and then press OK on the remote control The local...

Page 71: ...tes the understanding usage and maintenance of a terminal The Version Information window displays the terminal model terminal ID MAC address software version and hardware version Prerequisite The terminal is not engaged in a conference Steps 1 Press Back key on the remote control to display the home page 2 From the home page select About The About window is displayed see Figure 6 1 6 1 SJ 20190419...

Page 72: ...a terminal The Call Information window displays sent and received media stream messages as well as call primary video secondary video and audio parameters Prerequisite The terminal is engaged in a conference Steps 1 Press any Direction key to open the Conference Control window 2 In the Conference Control window click the Information icon on the lower left corner and press the OK key on the remote ...

Page 73: ...describes how to view the information of a terminal such as terminal name network status registration status of the cloud service and audio video interface status This facilitates the understanding usage and maintenance of a terminal Prerequisite The terminal is engaged in a conference Steps 1 Press any Direction key to open the Conference Control window 2 In the Conference Control window click th...

Page 74: ...tatus Displays the GK of the current terminal registered to the cloud service For the registration method refer to 4 1 4 Configuring the H 323 Conference Cloud Service Video Source The currently used interface and its operating status of the video source of a terminal Audio Source The currently used interface and its operating status of the audio source of a terminal 6 1 4 Uploading and Downloadin...

Page 75: ...rom the Upload Log area The window displays the upload progress After the log files are successfully uploaded the window displays File upload success Download log files a Connect a storage device for example a USB storage device to the USB port of a terminal b Select Click start download from the Download the log area The window displays the download progress After the log files are successfully d...

Page 76: ... a terminal is properly connected and operated Prerequisite The terminal is not engaged in a conference Steps 1 Press Back key on the remote control to display the home page 2 From the home page select System System Diagnosis The System Diagnosis window is displayed see Figure 6 5 Figure 6 5 System Diagnosis window 3 Select Start Test from the Audio Test area and then press OK on the remote contro...

Page 77: ...test to diagnose the connection to a remote end Prerequisite The terminal is not engaged in a conference Steps 1 Press Back key on the remote control to display the home page 2 From the home page select System System Diagnosis The System Diagnosis window is displayed see Figure 6 6 Figure 6 6 System Diagnosis Window 3 Enter the IP address of a remote terminal into the Network Diagnosis area Remote...

Page 78: ...Back key on the remote control to display the home page 2 From the home page select System System Recovery The System Recovery window is displayed see Figure 6 7 Figure 6 7 System Recovery window 3 Click Start Recovery and then press OK on the remote control 4 In the popup dialog box click OK and then press OK on the remote control The terminal starts to load the factory settings of the software v...

Page 79: ...sion and upgrades through a specified path Notice During an upgrade the system displays the upgrade progress In this case do not disconnect the power Otherwise the device may be damaged Prerequisite The terminal is not engaged in a conference Steps 1 Press Back key on the remote control to display the home page 2 From the home page select System System Upgrade The System Upgrade window is displaye...

Page 80: ...nce with the time period set by Version Timing Detection If there is an update it performs download and upgrade If the detection time is set the version upgrade path is detected immediately after the configuration is saved and is detected at the interval of this time If a new version is found the terminal performs upgrade If the upgrade mode is not Auto and if the upgrade is rejected when upgrade ...

Page 81: ...rminal is not engaged in a conference Steps 1 Press Back key on the remote control to display the home page 2 From the home page select Contact us The Contact us window is displayed see Figure 6 9 Figure 6 9 Contact us Window This window provides contact information such as the E mail address phone number and two dimensional code official Wechat 6 11 SJ 20190419092037 001 2019 04 08 R1 0 ZTE Propr...

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Page 83: ...cket based Multimedia Communications Systems HDMI High Definition Multimedia Interface ICE Interactive Connection Establishment LSD Low Speed Data MAC Media Access Control MCU Multipoint Control Unit MLP Multiple Link Protocol NAT Network Address Translation QoS Quality of Service RTP Real time Transport Protocol SIP Session Initiation Protocol I SJ 20190419092037 001 2019 04 08 R1 0 ZTE Proprieta...

Page 84: ...CP Transmission Control Protocol TLS Transport Layer Security UDP User Datagram Protocol URI Uniform Resource Identifier VLAN Virtual Local Area Network VoIP Voice over Internet Protocol II SJ 20190419092037 001 2019 04 08 R1 0 ZTE Proprietary and Confidential ...

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