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Troubleshooting
If you encounter problems while using Spro 2, or if it performs
abnormally, you can refer to the chart below. If your particular
problem cannot be resolved using the information in the chart,
contact the dealer where you purchased Spro 2.
Problem
Possible causes
Possible solution
Poor reception
The network signal is too
weak at your current location,
for example, in a basement
or near a tall building,
because wireless
transmissions cannot
effectively reach it.
Move to a location where the
network signal can be
properly received.
The network is busy at the
current time (for example,
during peak times, there
may be too much network
traffic).
Avoid using Spro 2 at such
times, or try again after
waiting a short time.
You are too far away from a
base station for your service
provider.
You can request a service
area map from your service
provider.
Unable to
select certain
features
Your service provider does
not support these features,
or you have not applied for
services that provide these
features.
Contact your service
provider.
