Get Started
4
• Go to
sprint.com/activate
and complete the online instructions to activate your
phone
Activate on your phone:
• Turn on your new phone. (Make sure the old one is turned off.) Your phone will
automatically attempt Hands-Free Activation.
• Touch
Activate
to override auto-activation and start the manual activation wizard.
• Follow the on-screen prompts to complete the activation process.
●
To confirm activation, make a phone call. If your phone is still not activated or you do not
have access to the Internet, contact Sprint Customer Service at
1-888-211-4727
for
assistance.
Tip:
Do not press the
Power
Button
while the phone is being activated. Pressing the
Power
Button
cancels the activation process.
Note:
If you are having any difficulty with activation, contact Sprint Customer Service by calling
1-888-211-4727
from any other phone.
Set Up Sprint Connections Optimizer
Following the phone activation, you may see a Sprint Connections Optimizer notice. Read the
notice and tap
I Agree
to allow your phone to automatically connect to available configured Wi-
Fi networks.
Tip:
You can turn the optimizer off at any time. Touch
Settings
>
More
>
Mobile networks
>
Connections Optimizer
and uncheck the
Sprint Connections Optimizer
option if you
do not wish to use the Sprint Connections Optimizer.
Set Up Voicemail
You should set up your Sprint Voicemail and personal greeting as soon as your phone is
activated. Always use a password to protect against unauthorized access. Your phone
automatically transfers all unanswered calls to your voicemail, even if your phone is in use or
turned off.
1. Touch
>
. (If your screen is locked, press the
Power
Button
to turn on the
display and then touch and hold
to unlock the screen.)
2. Touch
, if the screen is not already on the dial screen.
3. Touch and hold
to dial your voicemail number.
4. Follow the system prompts to: