131
Troubleshooting
If you encounter problems while using the phone, or if it performs
abnormally, you can refer to the solutions below. If your particular
problem cannot be resolved using the information, contact the
dealer where you purchased the phone.
Problem:
Phone freezes/operation is unstable.
Solution:
Turn the phone on again. If you are unable to
turn the phone off, remove and replace the battery, and
then turn the phone on again. Data that was being edited is
erased after your phone is powered on again.
Problem:
Operation is unstable after a new application was
installed.
Solution:
The newly installed application may be the
cause. Uninstall the application in Safe mode. To turn the
phone on in Safe mode, press and hold the
Power
key >
touch and hold
Power off
, read the disclaimer for safe
mode, and then touch
OK
.
NOTE:
Before turning the phone on in Safe mode, it is
recommended that you back up important data. After
restarting in Safe mode, your phone can be powered on as
usual.
Problem:
Cannot use phone, mail, or Internet.
Solution 1:
Check whether you are where signal is weak
or out of service area.
Summary of Contents for N9136
Page 1: ...1 N9136 USER MANUAL ...
Page 19: ...19 Getting to Know Your Phone ...
