Zte GRAND X View 3 Page 44 User Manual Download

Page: 44 / 51

Problem

Possible causes

Possible solution

nano-SIM card
error

nano-SIM card malfunction or
damage.

Take the nano-SIM card to
your service provider for
testing.

nano-SIM card inserted
improperly.

Insert the nano-SIM card
properly.

Debris on the nano-SIM card
contacts.

Use a soft, dry cloth to clean
the nano-SIM card contacts.

Unable to
connect to the
network

nano-SIM card invalid.

Contact your service
provider.

You are not within the network’s
service area.

Check the service area with
your service provider.

Poor signal.

Move to an open space, or if
you are inside a building,
move closer to a window.

Device
crashes,
reboots,
freeze, or
cannot be
powered on

Some third-party software is not
compatible with your device.

Reset the device to factory
status.

Uninstall the software that
may cause the problem.

Upgrade the device
software.

Summary of Contents for GRAND X View 3

Page 1: ...1 User Manual ...

Page 2: ...self service for our smart terminal device users Please visit the ZTE official website at www ztedevices com for more information on self service and supported product models Information on the website takes precedence Disclaimer ZTE Corporation expressly disclaims any liability for faults and damages caused by unauthorized modifications of the software Images and screenshots used in this manual m...

Page 3: ...et With Screen Locks 13 Protecting Your Tablet With Screen Pinning 13 Knowing the Basics 14 Monitoring the Tablet Status 15 Managing Notifications 15 Managing Shortcut Icons 16 Organizing With Folders 17 Rearranging the Primary Shortcuts 17 Opening and Switching Apps 17 Uninstalling an App 18 Connecting to Networks and Devices 18 Connecting to Mobile Networks 19 Connecting to Wi Fi 19 Connecting t...

Page 4: ...ording a Voice Memo 35 Playing a Voice Memo 35 Trimming a Voice Memo 35 More Apps 35 Calculator 35 Clock 36 Downloads 36 Google Apps 36 Settings 37 Network Internet 38 Connected Devices 38 Apps Notifications 39 Features 39 Battery 39 Display 40 Sound 40 Storage 40 Security Location 40 Accounts 41 Accessibility 41 Google 41 System 41 Troubleshooting 43 For Your Safety 45 General Safety 45 RF Exposu...

Page 5: ...etting to KnowYourTablet Light sensor Indicator light Touch screen Front camera Microphone Volume key Power key nano SIM microSDXC card tray Stereo speaker Headset jack Back camera Charging USB Type C jack Stereo speaker ...

Page 6: ...talling the nano SIM Card and the microSDXC Card Optional Both the nano SIM card and the microSDXC card can be installed or removed while the device is turned on You need to unmount the microSDXC card before removing it See Using the microSDXC Card as Portable or Device Storage WARNING To avoid damage to the device do not use any other kind of SIM cards or any non standard nano SIM card cut from a...

Page 7: ...ice if you still cannot power on the device after prolonged charging Note on Smart Battery Protection Mode Smart Battery Protection mode automatically optimizes the charging mode of the high density battery in the device based on the device s usage history in order to prolong the life of the battery Device plugged in for less than 24 hours Battery will be in active charging mode Device plugged in ...

Page 8: ...turns off the screen after a certain period of time when you leave it idle You will still be able to receive messages and notifications while the screen is off Unlocking the Screen and Keys 1 Press the Power key to turn the screen on 2 Swipe up on the screen to unlock the tablet swipe away from at the bottom right to open the Camera app or swipe away from at the bottom left to use the Google Assis...

Page 9: ...ion to automatically change From the home screen touch Display and switch on Auto rotate screen You can also access the screen rotation control by sliding down the status bar twice and touching Auto rotate Getting to Know the Home Screen The home screen is the starting point for your device s applications functions and menus You can customize your home screen by adding shortcut icons folders and m...

Page 10: ... the home screen 2 Swipe left or right to the thumbnail of the panel you want to delete 3 Touch on the top right corner of a thumbnail 4 If the panel is not empty touch OK To move a home screen panel 1 When there are at least one extended panel touch and hold any empty area of the home screen You can slide left or right to view the panel thumbnails 2 Touch and hold a thumbnail and drag it left or ...

Page 11: ...y touch to turn on Automatic time zone To adjust the time zone manually touch to turn off Automatic time zone and touch Select time zone to set the correct time zone To adjust the time format touch to turn on Automatic 24 hour format or Use 24 hour format Changing the Notification and Alarm Sounds You can quickly customize the default notification sound and the default alarm sound 1 From the home ...

Page 12: ...ifications when you don t want it to Turn on Do Not Disturb Mode 1 Swipe down from the top of the screen with two fingers to access the Quick Settings 2 Find and touch the word Do not disturb Set Do Not Disturb Mode 1 From the home screen touch Sound Do Not Disturb 2 Touch the following options as you need Sound Turn on or off sound for listed items in Do Not Disturb mode Notifications Set notific...

Page 13: ...reen lock 2 Touch None Swipe Pattern PIN or Password Touch None to disable screen lock protection Touch Swipe to enable screen lock and allow unlocking with a swipe gesture You can unlock the screen by swiping up on the lock screen Touch Pattern to create a pattern that you must draw to unlock the screen Touch PIN or Password to set a numeric PIN or a password that you must enter to unlock the scr...

Page 14: ...Screen 1 Ensure that screen pinning is turned on 2 Open the app you want to keep in view 3 Touch the Recent apps key 4 Swipe left and right to find the app card Then touch the app icon at the top of the card and select Pin Unpin the Screen 1 To unpin the screen and return to normal use touch and hold both the Back key and the Recent apps key 2 If you have enabled Ask for unlock pattern PIN passwor...

Page 15: ...ew Gmail message s Downloading receiving data microSDXC card mounted Uploading sending data Song playing USB tethering on Open Close the Notification Panel Notifications report the arrival of new messages calendar events and alarms as well as ongoing events You can open the notification panel to view the details of notifications To open the notification panel swipe your finger down from the top of...

Page 16: ...cation panel downwards or swipe down from the top of the screen with two fingers NOTE You can swipe left or right on the quick settings panel to find all setting tiles To turn on or off settings quickly 1 Swipe down from the top of the screen with two fingers to open the quick settings panel 2 To turn on or off a setting touch its tile Touch and hold certain tiles to access more setting options Fo...

Page 17: ...ag it to the home screen NOTE Touch the folder and then touch the name field to rename the folder Rearranging the Primary Shortcuts The home screen includes a customizable primary shortcuts area at the bottom visible from all home screens You can keep at most 6 primary shortcut icons or folders Drag items in or out of the area to rearrange them Opening and Switching Apps Open an App 1 Swipe up on ...

Page 18: ...t app Uninstalling an App 1 Swipe up on the home screen to open the application list 2 Touch and hold an application icon and drag the icon to at the top of the screen 3 Touch OK to uninstall the app NOTE Not all apps can be uninstalled Connecting to Networks and Devices ...

Page 19: ...h to turn off Automatically select network OK 3 Wait for the tablet to search for available networks and touch a network in the network list to register manually Connecting to Wi Fi Wi Fi is a wireless networking technology that can provide Internet access at distances of up to 300 feet 100 meters depending on the Wi Fi router and your surroundings Turn Wi Fi On and Get Connected 1 From the home s...

Page 20: ... technology Phones or other devices with Bluetooth capabilities can exchange information wirelessly within a distance of about 30 feet 10 meters The Bluetooth devices must be paired before the communication is performed Change the Device Name 1 From the home screen touch Connected devices Connection preferences Bluetooth 2 Slide the Bluetooth switch to the On position if Bluetooth is off 3 Touch D...

Page 21: ...received files are stored automatically in a dedicated folder bluetooth for instance You can access them with the Files Manager app Connecting toYour Computer via USB You can connect your tablet to a computer with a USB Type C cable to transfer files in both directions charge the tablet or install the driver 1 Connect your tablet to the computer with a USB Type C cable 2 Choose one of the followin...

Page 22: ...rd after which the files CANNOT be retrieved Set Up the microSDXC Card as Device Storage If your microSDXC card is new or doesn t have content you want to keep you can format the card and use it as part of the device storage If you move the microSDXC card to another device it ll be formatted before it can be used 1 From the home screen touch Storage 2 Touch the microSDXC card name in the Portable ...

Page 23: ...u can reformat the card as portable storage NOTE Before the formatting ensure that you have moved data and apps to the tablet 1 From the home screen touch Storage 2 Touch your microSDXC card name below Device storage 3 Touch Format as portable 4 Touch FORMAT 5 Touch Done CAUTION The formatting procedure erases all the data on the microSDXC card after which the files CANNOT be retrieved Sharing Mob...

Page 24: ...24 Contacts You can add contacts on your tablet and synchronize them with the contacts in your Google account or other accounts that support contact syncing To see your contacts touch on the home screen ...

Page 25: ... using Messages Gmail Bluetooth and Google Drive Import Contacts From the nano SIM Card 1 From the home screen touch 2 Touch Settings Import Import SIM card 3 Check the contacts you want to import 4 Touch 5 If prompted select the account the contacts will be imported to Import Contacts From the Device Storage or microSDXC Card 1 From the home screen touch 2 Touch Settings Import vcf file 3 If prom...

Page 26: ...and then touch 3 Edit the contact and touch SAVE Join Duplicate Contacts You can merge duplicate contact entries into one entry in the Contacts list 1 From the home screen touch 2 Touch a contact and then touch Link 3 Touch the contact whose information you want to join with the first entry The information from the second contact is added to the first contact and the second contact is no longer di...

Page 27: ...ils and contacts from your tablet 1 From the home screen touch Accounts 2 Touch the account you d like to remove 3 Touch REMOVE ACCOUNT REMOVE ACCOUNT Configuring Account Sync Configure Auto Sync Setting 1 From the home screen touch Accounts 2 Touch Automatically sync data to enable or disable automatic sync When automatic sync is on data changes on your tablet or on the web are automatically sync...

Page 28: ... emoji to your text message 4 If you want to send a multimedia message touch to add pictures audio videos or location to the message 5 Touch NOTES If you add two or more recipients the message may be sent as a group MMS where everyone can reply and see each other s messages For group message setting touch Settings Advanced Group messaging from the Messages screen You can also include email address...

Page 29: ...he thread to your contacts Touch OK to block the contact or number in the thread and the thread will be archived You can touch Blocked contacts from the Messages screen to find all blocked numbers NOTE You can touch and hold a thread and touch more to select them and then choose to archive or delete them Web Browser ...

Page 30: ...pen a New Browser Window Touch New tab New incognito tab A new browser window opens Switch Between Browser Windows 1 Touch the icon at the top of the screen The number in the icon indicates the number of currently active browser windows Opened web pages will be listed 2 Touch the tab you want to open NOTE Swipe a tab horizontally or touch to close the browser window Downloading Files 1 Touch and h...

Page 31: ...you want the camera to focus or leave the camera to autofocus on the center of the image 4 Lightly touch to take the picture Settings Change camera and camcorder settings HDR Turn HDR on or off or set it at auto Captured picture video View pictures and videos you have Filter HDR Settings Switch camera mode Captured picture video Beauty mode Capture picture Switch front back camera ...

Page 32: ... photo brightness Touch and hold the circle to lock or unlock exposure Drag the blue square to any area on the screen that you want to focus on Touch and hold it to lock or unlock the focus Touch the options that appear near the shutter icon to configure overall exposure ISO white balance and interval for time lapse pictures 3 Touch to take the photo Recording aVideo 1 From the home screen touch V...

Page 33: ... back camera Enable or disable the gradienter Shutter tone Turn the shutter tone on or off Geo tagging Select whether to store theGPS location in your captured photos and videos Volume key front and back camera Assign the function of the Volume key for theCamera app Take photo Zoom or Volume Anti banding Set the anti banding value to avoid stripes on the screen when you take pictures or record vid...

Page 34: ...o in picture in picture mode where the video plays in a window on top of other apps you re using Touch to return to the normal playback screen from picture in picture mode NOTES Slide horizontally on the video to rewind or fast forward Slide vertically on the right or left part of the screen to adjust volume or brightness respectively ManagingVideo Files Delete or ShareVideos 1 In the video librar...

Page 35: ...ght of the screen to see all recordings 2 Touch the title of a memo to play it During the playing you can touch or to add an empty tag or photo tag NOTE Touch View tag to check all time tags You can touch after an empty tag to add an image or text touch an image to delete it or replace it with another image or touch and hold a tag to delete it Trimming aVoice Memo 1 While playing a recording touch...

Page 36: ...old on any of the clocks or any empty area to enable the screen saver where your local time is displayed silently on a dark background You can then dock the tablet and use it as a nightstand clock Use Stopwatch and Countdown 1 Open theClock app and touch or 2 Stopwatch allows you to record lap times while countdown allows you to set a time and count down to zero Configure the Clock App Settings Op...

Page 37: ...e and find your way in the world News Comprehensive up to date news coverage aggregated from sources all over the world byGoogle News Photos Manage photos on the tablet andGoogle account Play Movies TV Purchase download and watch the latest and your favorite movies andTV shows Play Music Play music on the tablet and streamed from yourGoogle account Play Store Purchase and download apps games and m...

Page 38: ... for individual apps Touch Data warning limit to set the data usage cycle and set mobile data warning and limit Touch Wi Fi data usage to view theWi Fi usage of apps NOTE The data usage is measured by your tablet and the data accounting of your service provider may differ Hotspot Tethering Share your tablet s mobile data connection with PCs or other devices See Sharing Mobile DataThroughTethering ...

Page 39: ...o change the app permissions WARNING Changing the app permissions may result in the app not working correctly or as originally intended Emergency Alerts Touch Emergency alerts to turn on off alerts check alert history or change vibration sound settings Special App Access Touch Special app access to set special access and rights of apps Features The following features are available System navigatio...

Page 40: ...Security location menu allows you to configure the following options Google Play Protect Check your apps and device for harmful behavior Find My Device Link your tablet to yourGoogle account so you can locate the device remotely and keep your data safe when the tablet is lost Security update Check and download system updates Screen lock Secure your tablet and your personal information by creating ...

Page 41: ...ion credentials Check the encryption status of your tablet and set the credential storage options Trust agents Activate or deactivate trust agents Screen pinning Keep a screen of your choice in view so that others cannot switch to other apps and access personal information see ProtectingYourTabletWith Screen Pinning Accounts The Accounts menu lists the accounts you have signed in on the tablet for...

Page 42: ... Users can also adjust tablet settings likeWi Fi that affect everyone and update apps for all other users Profiles are restricted from accessing apps you choose and content from your account By default a Guest account is available for anyone who needs to use your tablet temporarily You can touch Add user or profile to create more user accounts or profiles If you want users to add more users when t...

Page 43: ...e features Contact your service provider Battery not charging The battery or battery charger is damaged Contact the dealer Problem Possible causes Possible solution The temperature of the tablet is below 0 C or higher than 35 C Adjust the battery charging environment to avoid extremes of temperature Poor contact between the device and charger Check all connectors to ensure that all connections hav...

Page 44: ...ard contacts Unable to connect to the network nano SIM card invalid Contact your service provider You are not within the network s service area Check the service area with your service provider Poor signal Move to an open space or if you are inside a building move closer to a window Device crashes reboots freeze or cannot be powered on Some third party software is not compatible with your device R...

Page 45: ...e for emergency communications Turn off when near explosive materials or liquids Only use approved accessories RF Exposure Information SAR This device is designed and manufactured not to exceed the emission limits for exposure to radio frequency RF energy set by the Federal CommunicationsCommission of the United States and IndustryCanada of Canada The exposure standard for wireless devices employi...

Page 46: ...ct the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help CAUTION Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment IC Notice This device complies with Industry Canada license exempt RSS standard s...

Page 47: ...sories with a soft material such as a microfiber cleaning cloth Do not use alcohol or other corrosive substances for cleaning or allow them to get inside Do not expose your device or its accessories to open flames or lit tobacco products Do not expose your device or its accessories to liquid moisture or high humidity Do not drop throw or try to bend your device or its accessories Do not use harsh ...

Page 48: ...all children or allow them to play with it They could hurt themselves or others or could accidentally damage the device Your device contains small parts with sharp edges that may cause an injury or may become detached and create a choking hazard Demagnetization To avoid the risk of demagnetization do not allow electronic devices or magnetic media close to your device for a long time Electrostatic ...

Page 49: ...al Safety Accessories Use only approved accessories Do not connect with incompatible products or accessories Take care to not touch the device to metallic objects such as coins or key rings or allow them to contact or short circuit the charging port and battery terminals Never puncture the surface of the device with sharp objects Connection toVehicles Seek professional advice when connecting a dev...

Page 50: ...USB IF compliance program Radio Frequency Interference General Statement on Interference Care must be taken when using your device in close proximity to personal medical devices such as pacemakers and hearing aids Please consult your doctor and the device manufacturers to determine if the operation of your device may interfere with the operation of your medical devices Pacemakers Pacemaker manufac...

Page 51: ...y explosive atmospheres obey all posted signs to turn off wireless devices such as your tablets or other radio equipment Areas with potentially explosive atmospheres include fueling areas below decks on boats fuel or chemical transfer or storage facilities areas where the air contains chemicals or particles such as grain dust or metal powders Blasting Caps and Areas Power off your mobile device wh...

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