3 Using Your Cable Modem
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Cable company field technicians can monitor the cable modem
during the range and registering portion of the installation and
quickly troubleshoot any problems encountered during the initial
setup process.
Once you’ve installed your cable modem software, you should see
a monitor icon in your computer’s system tray:
Double-clicking on the icon displays a dialog box similar to the one
below.
(If you don’t see this icon, you can access the monitor from the
computer desktop by clicking
Start | Programs | Zoom Cable
Modem | Cable Modem Monitor
.
The system tray icon (and the
Status
and
Activity
buttons) can be
one of three colors, indicating the modem’s connection status.
•
Green: The modem is online and synchronized.
•
Yellow: The modem is in the process of connecting.