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GEN III
– VVT
TROUBLESHOOTING
NO FLASHING
COMMUNICATIONS LIGHTS
PROBLEM
POSSIBLE CAUSE
SOLUTION
Check 24 volt Power from transformer
Check Power Switch is in ON position
No power
Press any button to activate display, Zone Setup
may be set for energy savings mode, blank
screen during normal operations saves power
Check Battery Power Icon for Low Battery
Confirm Batteries are installed properly
Replace Batteries
Replace STAT
1.
2.
3.
4.
5.
1.
2.
GEN III CONTROLLER
FAN OPERATION
Thermostat(s) not calling for
cooling
There are more calls for
heat than cool
System off on low limit
capacity control
1.
2.
3.
Call for cooling exceeded
stage time delay
Discharge air less than 57
degrees
1.
2.
Thermostat(s) not calling for
heat
A majority of thermostats are
calling for cooling (a majority
may be only 1 thermostat if all
other thermostats are satisfied)
System off on High limit
capacity control
1.
2.
3.
Call for heat exceeded stage
time delay
Discharge air is greater than
120 degrees (G/E) or 90
degrees (HP)
1.
2.
Check staging time delay from any stat in the
System Configuration menu
If so, second stage will remain off
1.
2.
Place a call for Heat at any thermostat
Check the number of thermostats calling for
heat versus calls for cooling
Check System Diagnostic on any thermostat
to review discharge air.
Wait 4 minutes for Heat call to recover
1.
2.
3.
4.
Check staging time delay from any thermostat in
System Configuration menu. If not, second stage
will remain off until time has expired
If so, second stage will remain off
1.
2.
Check sensor wiring at terminal
If wire spliced, check wire splices
Check sensor
Check DC voltage across sensor terminal – Example –
remove sensor wires on LVAIR terminals, use meter
set to DC 20 volt scale to measure voltage, confirm
3.30 volts are present on terminals
Check OHMs value of sensor – 10k OHMs at 77
degrees
Contact Technical Support
1.
2.
3.
4.
5.
6.
Sensor wiring or sensor
NO COOL CALL – Y1 LIGHT
NO 2ND STAGE COOL CALL
– Y2 LIGHT
NO HEAT CALL – W1, Y1 (O/B)
NO 2ND STAGE HEAT CALL –
W2, Y2 (O/B) LIGHT
IN SYSTEM DIAGNOSTIC – SA,
RA, OR OA DISPLAY NC
1. Confirm fan operation is set to fan ON in system
configuration on Monitor STAT
Fan ON not set in the system
configuration
NO FAN WHEN SYSTEM IS
SATISFIED
1. Confirm fan operation is set to fan AUTO in system
configuration on Monitor STAT
Fan is set to ON in the system
configuration
FAN RUNS WHEN SYSTEM IS
SATISFIED
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