22
23
TROUBLESHOOTING GUIDE
Problems
●
Cause (Points to check)
Cake is difficult to
release from
the Inner Cooking Pan:
The cake
breaks easily:
●
Be sure to grease the inside of the Inner Cooking Pan well. Otherwise, the cake may be
difficult to remove. (Pouring the cake batter after greasing the inside of the Inner Cooking
Pan will make cake removal easier when baking is finished.)
●
Make sure the Inner Cooking Pan has not deformed. If the Inner Cooking Pan is deformed,
the cake may turn out darker or bake insufficiently.
Extended Keep Warm
is not accepted:
The Display does not show
the elapsed Keep Warm time:
●
Did you select a menu setting for which the Extended Keep Warm mode is not available?
→
pg.10
●
Was the Regular Keep Warm mode used for more than 12 hours?
→
If the Keep Warm mode is used for more than 12 hours, the Extended
Keep Warm mode will not be accepted.
●
Is the rice in the Inner Cooking Pan cold?
→
If the temperature of the Inner Cooking Pan is low, the Extended Keep
Warm mode will not be accepted.
●
Does the Display show the current time?
→
Press the buttons for Time Setting to change the display.
→
pg. 10 “NOTE.”
The Rice Cooker starts
cooking immediately
after the Timer is set:
●
Is the current time set correctly?
→
The clock is displayed in 24 hours (military time). Please check and set it again.
●
If the Timer is set at a shorter time than suggested, it will begin cooking immediately.
The rice is not ready
at the set time:
●
Is the current time set correctly?
→
The clock is displayed in 24 hours (military time). Please check and set it again.
●
Cooking may not complete at the set time if the temperature of the room or water is too
low. In addition, the cooking time may be affected by the amount of water or voltage.
The Timer cannot
be set:
When power
failure occurs:
There is rust colored dirt on
the inside of the Outer Lid
or the Inner Lid Set :
●
Did you press the START/REHEAT button after setting the time?
→
The START / REHEAT button must be pressed to complete setting the Timer.
●
Is “7:00” blinking on the Display?
→
Unless the current time is set, the Timer function will not be accepted.
→
pg. 13
●
If too many appliances are used simultaneously, overload may occur and the breaker will
cut off the electricity.
→
If another appliance is plugged into the same outlet as the Rice
Cooker, unplug it before resetting the breaker. If the electric supply recovers within 10
minutes, the Rice Cooker will resume cooking automatically.
●
If rice residue is stuck on the Outer Lid or the Inner Lid Set and has changed color,
remove it.
→
pg.19
●
Freshly baked cake is fragile and breaks easily. Allow the cake to cool before handling it.
The cake
is scorched:
●
Do not place other cake pans or wax paper into the Rice Cooker or Inner Cooking Pan. Doing so may cause the Rice
Cooker to malfunction or the Inner Cooking Pan to deform.
CAKE
KEEP
WARM
TIMER
COOKING
OTHER
During Keep Warm,
rice has an odor,
becomes yellow,
or there is excessive
condensation:
●
Are you keeping warm a small amount of rice in the Inner Cooking Pan?
●
Was the Keep Warm mode used for more than 12 hours?
●
The type of rice and water used may make the rice appear yellow.
●
Was the rice kept warm with the spatula left in the Inner Cooking Pan?
●
Was cold rice reheated?
●
Did you loosen the rice after cooking was completed?
→
Loosen the rice immediately after cooking is completed.
●
Rice may not have been rinsed sufficiently and too much bran may be left.
●
Some odor may remain after cooking Mixed Rice.
→
Clean the Inner Cooking Pan thoroughly.
→
pg.20
●
The Keep Warm mode may not have been used for keeping rice warm. Leaving rice in the Inner
Cooking Pan without using the Keep Warm mode may cause unwanted odor.
→
pg.5
SPECIFICATIONS
Cooking
Capacity
［
cups
］
Model No.
NS-TSH10C
Direct Heating
1.1
ｍ
1.8
ｍ
NS-TSH18C
NS-TSQ10
NS-TSQ18
White Rice
Sushi Rice
Quick Cooking
Mixed Rice
Porridge
Sweet Rice
Brown Rice
Cake
Rating
Electric Consumption
Average Power Consumption during Keep Warm
Rice Cooking System
The Length of the Power Cord
External Dimensions (approx. cm)
Weight
Thermal efficiency
*
Standby Power Consumption
*
Heat preservation power
*
Energy efficiency grade
*
570 – 610 W
29 W
770 – 820 W
35 W
610 W
820 W
AC 220—230 V 50 / 60 Hz
AC 220 V 50 Hz
0.18
〜
1.0L
[
1
〜
5.5
]
0.18
〜
1.0L
[
1
〜
5.5
]
0.18
〜
1.0L
[
1
〜
5.5
]
0.18
〜
0.72L
[
1
〜
4
]
0.09
〜
0.27L
[
0.5
〜
1.5
]
0.18
〜
0.72L
[
1
〜
4
]
0.18
〜
0.72L
[
1
〜
4
]
All-purpose flour, 120 g
0.18
〜
1.0L [1
〜
5.5]
0.18
〜
1.0L [1
〜
5.5]
0.18
〜
1.0L [1
〜
5.5]
0.18
〜
0.72L [1
〜
4]
0.09
〜
0.27L [0.5
〜
1.5]
0.18
〜
0.72L [1
〜
4]
0.18
〜
0.72L [1
〜
4]
All-purpose flour, 120 g
0.36
〜
1.8L [2
〜
10]
0.36
〜
1.8L [2
〜
10]
0.36
〜
1.8L [2
〜
10]
0.36
〜
1.08L [2
〜
6]
0.09
〜
0.45L [0.5
〜
2.5]
0.36
〜
1.08L [2
〜
6]
0.36
〜
1.44L [2
〜
8]
All-purpose flour, 180 g
0.36
〜
1.8L [2
〜
10]
0.36
〜
1.8L [2
〜
10]
0.36
〜
1.8L [2
〜
10]
0.36
〜
1.08L [2
〜
6]
0.09
〜
0.45L [0.5
〜
2.5]
0.36
〜
1.08L [2
〜
6]
0.36
〜
1.44L [2
〜
8]
All-purpose flour, 180 g
25.5(W) x 35.5(D) x 21.5(H)
approx. 3.6 kg
28(W) x 38(D) x 25(H)
approx. 4.7 kg
25.5(W) x 35.5(D) x 21.5(H)
approx. 3.6 kg
28(W) x 38(D) x 25(H)
approx. 4.7 kg
77
％
0.5 W
・
h
17 W
・
h
Grade 4
78
％
0.5 W
・
h
19 W
・
h
Grade 4
●
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●
This product may not operate properly in certain environments or places with high altitudes or extreme weather conditions. Please avoid using this
product in such areas.
●
*
:Based on GB12021.6 standard (Measured value at Quick Cooking menu)
Food does not steam:
Steamed food
is hard:
●
Is there sufficient water for steaming?
→
pg.14 “How to Use the Steam Function”
●
Are there too many ingredients?
→
Reduce the amount of ingredients, or increase cooking time.
●
Are the ingredients too large?
→
Cut ingredients into smaller sizes, or increase
cooking time.
→
p.15 “Estimated Cooking Time”
●
Vegetables: Steaming time is too short. Add more water and continue steaming.
●
Fish and meat: Steaming time is too long. Reduce the steaming time.
Steamed food
is cold:
●
Has too much time elapsed since cooking was completed?
→
Do not leave on Keep Warm. Take out the ingredients immediately after cooking.
STEAM
COOKING
ERROR DISPLAYS AND THEIR MEANINGS
Panel Display
●
Cause (Points to check)
●
Indicates malfunction.
→
Please contact the store where you purchased the Rice Cooker.
●
The temperature of the Lid Sensor or the Center Sensor is too high.
→
Press the CANCEL button and open the Outer Lid for more than 45 minutes
and allow the interior to cool down. (Be careful not to burn yourself.)
→
To cool faster, see pg.7 "NOTE."
●
The stored Lithium Battery is out.
The Display will turn off and stored memories (current time, menu selection and
Keep Warm hours) will be erased. However, once plugged in and the clock set,
the Rice Cooker will function normally.
If rice is cooked while the display shows 7:00 blinking, the current time will not be
shown during the cooking process.
→
pg.7
Please contact the store you purchased this Rice Cooker to have the Lithium
Battery replaced (with additional charge).
●
Unplug the Power Cord and plug it in again.
→
The Display will show a blinking 7:00. Please reset the time following
the instructions on pg.13.
Odd Display:
Blank Display:
is blinking:
Error
Display
●
Make sure the Inner Cooking Pan has not deformed. If the Inner Cooking Pan is deformed,
the cake may turn out darker or bake insufficiently.
●
The cooking time may have been too long. Be sure to follow the cooking times suggested
in the RECIPES. If the cooking result is not satisfactory, reduce the cooking time by using
the Time Setting
or
buttons.
→
pg.16, pg.17
