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CLEANING AND MAINTENANCE

REPLACEMENT PARTS

IF THERE IS AN ODOR INSIDE THE RICE COOKER

HOW TO DETACH AND ATTACH THE INNER LID SET

1

Fill the Inner Cooking Pan with water up to water level 1 for WHITE RICE for 1.0L model, 

and water level 2 for 1.8L model.

Open the Outer Lid and dry the Rice Cooker in a well ventilated place.

Please replace damaged parts for optimum performance.

When replacing parts, please check the model number 

and the parts name beforehand, then contact the store 

where you purchased the Rice Cooker.

5

Wait until the Main Body cools down and discard the water and clean accordingly.

2

Close the Outer Lid and press the 

         

button to select the QUICK menu setting.

4

3

Press the   

      

  button.

How to detach the Inner Lid Set:

Hold the Outer Lid with one hand and pull 

the Inner Lid Knob toward you with the other hand.

How to attach the Inner Lid Set:

Affix the hollow part of Inner Lid Set (opposite

side of the Inner Lid Knob) to the Inner Lid Set

Mounting Axis to attach the Inner Lid Set.

Inner Lid Knob

Affix this hollow 

part to the Inner Lid Set 

Mounting Axis.

Opposite side of the 

Inner Lid Knob.

Inner Lid Set 

Mounting Axis

Parts Names

Parts Number

When the Rice Cooker completes cooking and switches to the Keep Warm mode, 
press the            button.

Do not put other matter such as kitchen detergent in the Inner Cooking Pan.

C104-6B
C105-6B

TSQ : B362-6B

TSHC : B366-6B

TSQ : B363-6B

TSHC : B367-6B

SHAKN-6B

616864-00
615784-00

BU195031L-00
BU195032L-00

Inner Lid Set (1.0L model)

Inner Lid Set (1.8L model)
Inner Cooking Pan (1.0L model)

Inner Cooking Pan (1.8L model)
Spatula

Spatula Holder

Measuring Cup

Steaming Basket (1.0L model)

Steaming Basket (1.8L model)

TROUBLESHOOTING GUIDE

Problems

Cause (Points to check)

COOKING

RICE

Rice cooks too 

hard or too soft:

Rice is scorched:

Boils over while 

cooking:

Steam comes out from the 

gap between the Outer Lid 

and the Main Body:

Unable to start 

cooking or the 

buttons do not 

respond:

If the Rice Cooker is positioned on an uneven or tilted surface, the texture of the 

cooked rice may be too hard or too soft as the amount of water becomes 

inconsistent.

The texture of rice varies depending on the brand of the rice, where it was 

harvested, and how long it was stored (new crop or old crop).

The texture of rice varies depending on the room and water temperatures.

Using the Timer may result in softer rice.

Using the QUICK menu setting may result in harder rice.

Make sure the Inner Cooking Pan has not deformed.

Did you loosen the rice after cooking was completed? 

 

Loosen the rice immediately after cooking is completed.

Foreign matter such as rice may be stuck to the outside of the Inner Cooking Pan, 

on the Heating Plate or the Center Sensor.

Rice may not have been cleaned sufficiently, allowing too much bran to be left on 

the rice grain.

Make sure the Inner Cooking Pan has not deformed.

Make sure the Power Plug is plugged in securely.

Does the Display show "E01" or "E02"?  

→ 

pg.23

Is the REGULAR KEEP WARM or EXTENDED KEEP WARM light on? 

→ 

Press the CANCEL button and press the START / REHEAT button.

The Reheat function

does not work:

Make sure the Keep Warm mode is not cancelled.  

→ 

pg.11

CAKE

Cake is not cooked 

through or does not 

rise:

Did you add baking powder or baking soda? 

    

→ 

Do not add baking powder or baking soda as it may cause the cake to rise

         too high and cause malfunction.

Cake rises too much:

A noise is heard 

during Cooking / 

Keep Warm:

The cooking time may have been too short.

    

→ 

Be sure to follow the cooking times suggested in the RECIPES. If it still

         requires more baking, use the Time Setting 

  

   or 

    

 buttons to adjust

         the time. See pg.16 "HOW TO BAKE CAKE" or "RECIPES" on pg.17.

Be sure to beat the egg whites well until foamy. Otherwise, it may cause 

insufficient baking or rising.

Be sure not to over-beat the egg whites. Beating the egg whites until they 

separate may cause insufficient baking or rising.

Inaccurately measured ingredients may cause insufficient baking or rising.

Over-mixing the batter when adding all purpose flour may cause insufficient 

baking or rising.

Adding too much additional ingredients such as raisins may cause 

    insufficient baking.

Make sure not to add too much ingredients. Follow the amount listed in the 

RECIPES. Too much batter may cause insufficient baking.

Be sure to bake the cake immediately after preparing the batter. Allowing the 

batter to sit for an extended period of time may deflate the batter and cause it to 

bake flat.

If you hit the bottom of Inner Cooking Pan too many times, it releases too much 

air and causes the batter to deflate. Hit the Inner Cooking Pan a few times only.

Make sure the Inner Cooking Pan has not deformed. If the Inner Cooking Pan is 

deformed, the cake may turn out darker or bake insufficiently.  

Please check the following points 

   before calling for service.

The microprocessor (MICOM) makes a sound while adjusting the heat power of 

the Rice Cooker. This does not indicate a problem.

There is a spark-like noise when there is water left on the outside of the Inner Cooking 

Pan.

Has another menu setting other than PORRIDGE been selected when cooking 

porridge?

Make sure the Steam Vent Cap is attached.

Rice may not have been cleaned sufficiently, allowing too much bran to be left on 

the rice grain.

Make sure the Inner Cooking Pan has not deformed.

Is the Menu selection or Water Level correct?  

→ 

pg.8

→ 

Always take precautions to wipe the outer surface of the Inner Cooking

     Pan and the inside of the Main Body clean, especially of moisture and

     foreign matters, before placing the Inner Cooking Pan into the Main Body.

Please check if the Outer Lid has deformed or the Outer Lid Gasket is damaged.

Is the Outer Lid Gasket dirty?

  

→ 

If it is dirty, clean the Outer Lid Gasket.

Summary of Contents for NS-TSQ10

Page 1: ...EP WARM REHEAT FUNCTION USING THE TIMER HOW TO SET THE CLOCK SOUND SIGNALS AND HOW TO CHANGE THEM HOW TO USE THE STEAM FUNCTION HOW TO BAKE CAKE RECIPES SPONGE CAKE CHEESE CAKE MIXED RICE HAND ROLLED...

Page 2: ...e Cooker to fall resulting in injury or burns The slide out table or shelf should at least have a load capacity of 15kg for the 1 0L model and 20kg for the 1 8L model Do not touch the Open Button when...

Page 3: ...oking Pan to prevent drying Do not use the Keep Warm mode for the following Adding rice Reheating cold rice Keeping rice warm when it contains additional ingredients and seasonings mixed rice or sweet...

Page 4: ...apsed Keep Warm time in hour s Stir the rice and loosen it immediately to release excessive moisture for fluffy rice BASIC COOKING STEPS Please wash the Inner Cooking Pan Inner Lid Set Steam Vent Cap...

Page 5: ...hite Rice White Rice WHITE SUSHI 1 0L 1 5 5 1 8L 2 10 Quick Cooking WHITE RICE White Rice QUICK 1 0L 1 5 5 1 8L 2 10 Mixed Rice WHITE RICE White Rice 1 0L 1 4 1 8L 2 6 Sweet Rice Sweet Rice or White R...

Page 6: ...HEAT button is pressed when the REGULAR KEEP WARM EXTENDED KEEP WARM light is off the rice cooking function will start START REHEAT light START REHEAT button REGULAR KEEP WARM AND EXTENDED KEEP WARM 1...

Page 7: ...er is Set Twinkle Twinkle Little Star Twinkle Twinkle Little Star Amaryllis beeps 5 times Indication The default setting at the time of shipment from the factory Melody Silent Choose this setting to d...

Page 8: ...the outer surface of the Inner Cooking Pan and the inside of the Main Body clean especially of moisture and foreign matters before placing the Inner Cooking Pan into the Main Body Please make sure to...

Page 9: ...Gradually add sugar until whites begin to hold their shape Add yolks and vanilla extract to Step 3 and beat until thick Add sifted all purpose flour to Step 4 Mix with rubber spatula until smooth and...

Page 10: ...nnyaku into small strips soak Konnyaku in hot water and drain Shred Gobo soak in water until soft then drain Cut Shiitake into small strips 3 Add the soup stock from Step 1 to the water used to soak t...

Page 11: ...owing too much bran to be left on the rice grain Make sure the Inner Cooking Pan has not deformed Make sure the Power Plug is plugged in securely Does the Display show E01 or E02 pg 23 Is the REGULAR...

Page 12: ...ner Cooking Pan without using the Keep Warm mode may cause unwanted odor pg 5 SPECIFICATIONS Cooking Capacity cups Model No NS TSH10C Direct Heating 1 1 1 8 NS TSH18C NS TSQ10 NS TSQ18 White Rice Sush...

Page 13: ...eed as follows The wide coloured green and yellow must be connected to the terminal in the plug which is marked with the letter E or by the earth symbol or coloured green or green and yellow The wire...

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