© Copyright 2020 Zoeller Co. All rights reserved.
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TROUBLESHOOTING
DIMENSIONS
If the above checklist does not solve the problem, consult the Zoeller Product Support Department. Do not attempt to service or otherwise disassemble pump.
Care of finish: soap and water is all that is recommended for cleaning the outside of the tank. Other cleaning products may cause discoloration and scratching.
REMEDY
Low voltage, open circuit, failed capacitor.
Impeller bound and cutter bound.
Motor or wiring shorted.
Debris on float switch.
Remove debris.
Debris under float.
Remove debris from around float.
Faulty float switch
Contact a Zoeller Authorized Service and Warrenty Center.
Pump is air locked.
Make sure vent hole in discharge pipe is clear.
Waste material has accumulaled
blocking flow of material to pump
intake.
Hold flush handle down on toilet for 15 seconds. If unit
will not clear, unplug and wait for 30 minutes. Plug unit
back in and repeat. If unit still will not turn off, it will need
to be opened and the debris removed.
Debris around intake.
Clean area around intake.
Blockage in discharge pipe.
Remove pipe and flush out debris.
Low or incorrect voltage.
Have a qualified electrician check house wiring.
Damaged Impeller.
Contact a Zoeller Authorized Service and Warranty Center.
Incorrect float adjustment.
Contact Product Support Department.
Pump is air locked.
Make sure vent hole in discharge pipe is clear.
Vertical lift too high.
Change dicharge piping or contact Product Support
Department.
C. PUMP OPERATES BUT
DELIVERS LITTLE OR
NO WATER
A. PUMP WILL NOT START
OR RUN.
Contact a Zoeller Authorized Service and Warranty Center.
B. PUMP WILL NOT SHUT OFF
OR RUNS TOO LONG BEFORE
WATER IS PUMPED.
CONDITION
POSSIBLE CAUSE
Have a qualified electrician check the circuit.
