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© Copyright 2016 Zoeller
®
Co. All rights reserved.
LIMITED WARRANTY
MAINTENANCE
TROUBLESHOOTING INFORMATION
Manufacturer warrants, to the purchaser and subsequent owner during the
warranty period, every new product to be free from defects in material and
workmanship under normal use and service, when properly used and maintained,
for a period of 3 years from date of purchase by the end user. Parts that fail
within the warranty period, that inspections determine to be defective in material
or workmanship, will be repaired, replaced or remanufactured at Manufacturer's
option, provided however, that by so doing we will not be obligated to replace
an entire assembly, the entire mechanism or the complete unit. No allowance
will be made for shipping charges, damages, labor or other charges that may
occur due to product failure, repair or replacement.
This warranty does not apply to and there shall be no warranty for any
material or product that has been disassembled without prior approval of
Manufacturer, subjected to misuse, misapplication, neglect, alteration, accident
or uncontrollable act of nature; that has not been installed, operated or
maintained in accordance with Manufacturer's installation instructions; that has
been exposed to outside substances including but not limited to the following:
sand, gravel, cement, mud, tar, hydrocarbons, hydrocarbon derivatives (oil,
gasoline, solvents, etc.), or other abrasive or corrosive substances, wash towels
or feminine sanitary products, etc. in all pumping applications. The warranty
set out in the paragraph above is in lieu of all other warranties expressed or
implied; and we do not authorize any representative or other person to assume
for us any other liability in connection with our products.
Contact Manufacturer at, 3649 Cane Run Road, Louisville, Kentucky 40211,
USA. Attention: Customer Support Department to obtain any needed repair
or replacement of part(s) or additional information pertaining to our warranty.
MANUFACTURER EXPRESSLY DISCLAIMS LIABILITY FOR SPECIAL,
CONSEQUENTIAL OR INCIDENTAL DAMAGES OR BREACH OF
EXPRESSED OR IMPLIED WARRANTY; AND ANY IMPLIED WARRANTY
OF FITNESS FOR A PARTICULAR PURPOSE AND OF MERCHANTABILITY
SHALL BE LIMITED TO THE DURATION OF THE EXPRESSED WARRANTY.
Some states do not allow limitations on the duration of an implied warranty, so
the above limitation may not apply to you. Some states do not allow the exclusion
or limitation of incidental or consequential damages, so the above limitation or
exclusion may not apply to you.
This warranty gives you specific legal rights and you may also have other rights
which vary from state to state.
1. Inspect and test the system for proper operations at least every 3 months.
(a) Red power on indicator light should be “on” indicating AC
power is on.
(b) Unplug primary pump and the control charger from power supply.
(c) Fill sump with water to the “on” level for the DC pump. Allow
pump to run a few minutes.
(d) The alarm will sound approximately 5 seconds after the pump
starts to run.
(e) Push alarm reset switch. The alarm will go “off”.
(f) Pump will shut off after water level is lowered and the float
drops to the off position.
2. Plug the control charger and the primary pump into the wall outlet.
(a) The primary pump will come on and lower the water to the
normal operating level and shut off.
(b) The “yellow” charging light should be on. The charger is replacing
the energy consumed during the test. The “green” light will come
on after the charger has replaced the energy consumed during
the test.
3. Add distilled water to battery when necessary per battery manufacturer's
instructions.
CAUTION
Battery acid is dangerous. Take proper
safety precautions. Do not splash the acid.
1. Charging and charged LED’s alternate frequently.
(a) This is normal.
2. DC Pump won’t run.
(a) Check 15 amp fuse in line from pump to switch (see fig. 4). If fuse
is blown, replace with 15 amp Littelfuse type 3AG, series 311.
(b) Check for proper connections.
(c) Check all wire terminal points. Clean if required.
(d) Check for low battery. Service battery if required.
3. Pump runs but pumps very little or no water.
(a) Check for low battery. Battery will recharge if Red power “on”
light indicates power has been restored and the float switch is in
the off position.
(b) If immediate usage is required, remove and replace dead battery
with a full recharged battery.
(c) Due to varying conditions the pump may continue to run on a low
battery without sufficient power to remove water. Pump will not
stop running until battery is completely discharged.
(d)
CAUTION
Weak batteries can be recharged but may not
store sufficient energy for full service. A weak recharged battery
can only be detected by reduced pumping time or by checking
each cell with a hydrometer. If your emergency pump system
is used frequently the battery should be checked by a qualified
battery dealer.
4. Pump cycles too frequently.
(a) Check positions of rubber stops on float rod.
(b) Adjust upper rubber float stop as required. Recommended for
standard installation.
5. Float switch in “on” position. Pump won’t run.
(a) Remove pump. Check for obstruction in pump preventing impeller
from rotating.
6. Pump runs, but pumps water intermittently.
(a) Pump is air locking. Check flow of water incoming to sump. If water
is entering the sump at a high velocity creating a turbulent condition,
a mixture of air and water may cause a complete or partial air lock
and reduce or stop the flow of water in the discharge pipe.
(b) Baffle the incoming stream of water to reduce turbulence. Diverting
water stream against wall of basin usually corrects an air lock
problem.
7. Water level stays high. DC Pump continues to run.
(a) Battery is low.
(b) If power has been restored and water in sump remains high check
primary pump. Service if required.
(c) After several hours the battery will be restored to full charge.
8. Alarm sounds during battery recharge cycle.
(a) Push alarm reset (max. 3 times). If condition persists, replace
battery.
(b) To silence alarm if alarm will not reset, unplug the charger from
115V wall outlet, then disconnect the black lead from charger on
negative (-) battery post. Check battery. Replace if necessary.
Reconnect and refer to Installation (step 7).
9. Alarm does not sound when pump runs.
(a) Pumps needs to run for 1 or more seconds before alarm sounds.
(b) Be sure alarm hasn't been silenced. Quickly press and release
reset button.
(c) Inspect the connection between the green wire and the blue connecter
on the white wire. Verify that the metal spade has not "missed" its
target.
In those instances where damages are incurred as a result of an alleged pump failure,
the Homeowner must retain possession of the pump for investigation purposes.
