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7.4  Control Box Error Codes (VX45 4WD, VX50 4WD and VX55 4WD)

 

The control box will display one of ten different error codes to indicate specific problems with either the control box or 

mechanically with the cleaner. 

•  To remove an error code after troubleshooting, press any key and the control box turns off.

•  If an error code is displayed and no key pressed, the screen goes into standby mode after 10 minutes of inactivity. 

Press any key to turn the screen back on.

•  When an error is detected, programming for the control box is temporarily suspended. The 

 button is 

turned off.  

Press and hold the 

 button to clear the error code and reactivate current programming.

Error Code

Cause

•  Solution

1

2

3

(1) Pump short-circuit.

(2) Right side traction motor  

short-circuit

(3) Left side traction motor  

short-circuit

•  Check for any small debris or floating cable 

stopping brushes from turning freely.

•  Check the connector pins in the floating cable 

for corrosion or a bent pin.

•  Turn each wheel one quarter turn in one 

direction repeatedly until rotation is smooth and 

not catching, then repeat turning wheel in the 

opposite direction until rotation is smooth. 

•  If problem is not resolved through 

troubleshooting, contact Zodiac After Sales 

Support at 1300 763 021.

4

Pump motor overconsumption

•  Check for small debris or hair in the fan. 

•  Clean the filter canister.

5

6

(5) Right side drive motors 

overconsumption

(6) Left side drive motors 

overconsumption

•  Check for any small debris or hair and that the 

floating cable is not caught, stopping brushes 

from turning freely. 

•  Turn each wheel one quarter turn in one 

direction repeatedly until rotation is smooth and 

not catching, then repeat turning wheel in the 

opposite direction until rotation is smooth.

7

8

(7) Cleaner floats on the surface.

(8) Cleaner is turned on and running 

out of water.

•  Turn cleaner power off, then submerge cleaner  

according to correct procedure. 

9

NOT A CLEANER ERROR

•  End of cycle status code. Cleaner function is 

normal. No action required.

10

Cleaner and control box 

communication error.

•  Turn cleaner power off then back on to restart 

the program.

•  Check connection of the floating cable on the 

control box. 

•  Check the connector pins in the floating cable 

for corrosion or a bent pin.

•  If problem is not resolved through 

troubleshooting, contact Zodiac After Sales 

Support at 1300 763 021.

  

 

23 

H0516700_REV C

Summary of Contents for VORTEX-PRO EC15 Series

Page 1: ...sed and qualified in pool equipment by the jurisdiction in which the product will be installed where such state or local requirements exist In the event no such state or local requirement exists the p...

Page 2: ...enance 16 6 1 Cleaning the Filter Canister 16 6 2 Cord Tangling 17 6 3 Replacing the Brushes 18 6 4 Replacing the Tyres 19 Section 7 Troubleshooting 21 7 1 Using the Information LED for Troubleshootin...

Page 3: ...ord so as to prevent it from being damaged by lawn mowers hedge trimmers and other equipment To reduce the risk of electrical shock do not use the robotic cleaner or control box if the cord is worn or...

Page 4: ...Filtration All purpose filter canister Cycle lengths Variable programming for cleaning floor walls and waterline From 1 5 3 0 hours Filter Canister 200 microns The cleaner is a double insulated produ...

Page 5: ...erside of the base Figure 3 Connect Metal Frame to Base Unit 4 Slide the handnut over the tube and twist to tighten onto base unit Figure 4 Figure 4 Twist Handnut to Secure Frame 5 Snap two 2 support...

Page 6: ...8 Align cleaner hook pins with the top holes in the handle tube and snap into place Figure 7 Figure 7 Snap Cleaner Hook into Place 9 VX55 4WD only Locate pin on the remote control holder and align it...

Page 7: ...extension cord to connect the control box Do not allow anyone to swim while the cleaner is in the pool The control box is water resistant not waterproof In order to prevent electrocution never submerg...

Page 8: ...WD models where caddy is not included in the pack store the cleaner out of direct sunlight or inclement weather Store the control box on the base as shown in Figure 12 Never lift the cleaner out of th...

Page 9: ...g the unit vertical Figure 15 1 Figure 15 Submerge the Cleaner Vertically 2 Ensure the unit sinks to the bottom of the pool and does not float Figure 16 2 Figure 16 Cleaner Sinking to the Bottom of th...

Page 10: ...gram Cleaning Cycles Set Time Navigate Day Hour Remove Cleaner from Pool Start Stop Cleaner Operation Cancel Programming Validate Time Setting Selection Select Cleaning Surface Floor Floor and Walls D...

Page 11: ...The screen displays the time remaining for the selected cycle For example 0 44 on the display indicates that cleaning will be completed in 44 minutes NOTE The control box automatically switches to sta...

Page 12: ...ess 2 When the cleaner is within arm s reach use the handle to remove from the water Figures 21 22 Never lift the cleaner out of the pool by the floating cable 1 2 Figure 21 Remove Cleaner From Pool w...

Page 13: ...l mode 4 9 Storing the Cleaner The cleaner must be cleaned regularly using slightly soapy clean water Do not use solvents such as acetone or its equivalent Rinse the cleaner generously using clean wat...

Page 14: ...days and display desired day 3 Press to select Current hour setting flashes 4 Press or buttons to cycle through 24 hours and display desired hour setting NOTE Control box is set to display time in 24...

Page 15: ...shes all zeros the time has not been set new cleaner Day and time must be set before you can program cleaning times see section 5 2 Changing the Clock Day and Time 4 Press or buttons to cycle through...

Page 16: ...the power source before performing any cleaning and maintenance 6 1 Cleaning the Filter Canister The filter canister should be cleaned at the end of each cycle 1 Make sure the control box cable is di...

Page 17: ...hose as shown in Figure 31 Figure 31 Wash Filter Canister 7 6 2 Cord Tangling Tangling can occur more frequently when operating the cleaner on the automatic timer 7 Day Programmed Cycle VX45 4WD VX50...

Page 18: ...the brushes Figure 32 To maintain cleaner performance at its best you need to replace the brushes as soon as one of the wear indicators is reached even if the blade wear is not even It is recommended...

Page 19: ...se scissors to cut the tabs at the guides as shown in Figure 37 Figure 37 Cut Tabs 6 Repeat this procedure to replace the second brush matt 6 4 Replacing the Tyres 1 Pull on the inside of the old tyre...

Page 20: ...on One Side of the Tyre 5 Work the tyre onto the wheel and verify the rib of the tyre is positioned properly within the groove of the wheel Figure 42 3 Figure 42 Work the Tyre On Around the Wheel 6 Pu...

Page 21: ...Clean the filter Start a new cleaning cycle If the problem persists contact Zodiac After Sales Support at 1300 763 021 7 2 Viewing Cleaner Status Information for Troubleshooting VX45 4WD VX50 4WD and...

Page 22: ...des become slippery and prevent the cleaner from climbing Check tyres for wear and replace as necessary Do a shock chlorination treatment DO NOT leave the cleaner in the pool during this treatment On...

Page 23: ...turning wheel in the opposite direction until rotation is smooth If problem is not resolved through troubleshooting contact Zodiac After Sales Support at 1300 763 021 4 Pump motor overconsumption Che...

Page 24: ...238 Wetherill Park NSW 2164 Australia 1300 763 021 www zodiac com au Section 9 Conformity The manufacturer reserves the right to modify these specifications without notice Although the robotic pool cl...

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