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These terms are in accordance with French law at the time of printing.
1. Conditions
All our technical experience and concern for quality has been used in the
construction of our equipment. It has all been subjected to quality control
tests.
Our models are regularly updated and improved to make the most of
technological advances.
It is understood that these improvements cannot be added to previous
models within the context of our guarantee.
If, in spite of all the care and know-how used in the manufacture of our
products, you were to have need of the guarantee, please be aware that it
only applies to the free replacement of faulty parts.
Transport and labour costs remain your responsibility. The guarantee does
not cover accidents, breakage or deterioration due to causes unrelated to,
or independent of the recorded fault.
We are fully within our rights to cancel the guarantee if the appliance
has been seen to by a third party, not known to our workshops, or by a
technician who has not been approved by us, or if modifications have
been carried out without our written agreement. We are also fully within
our rights to cancel the guarantee in the event of usage that does not
comply with the instructions provided with the appliance at the time of
purchase.
> Not covered by the guarantee
> Normal wear and tear of the operational parts such as the foam brushes
or the filter bags.
> Electrical damage caused by lightning or a bad electrical connection.
> Breakage due to impact.
> Under no circumstances can repairs or replacements made as part of the
guarantee prolong the appliance’s guarantee period.
2. Period of guarantee
The period of guarantee is fixed at three years from the date of invoicing the
first user.
3. Object of the guarantee
During the guarantee period defined above, any part recognised as faulty
will be mended or exchanged by the manufacturer with a new part or in
correct operating condition.
In all cases, travel and labour costs will be the responsibility of the user.
In the event of a return to the workshop, return transport costs will be the
responsibility of the user, but labour costs remain the responsibility of the
manufacturer.
The immobilisation and the prevention of possession of an appliance in
the event of any necessary repairs cannot give rise to compensation. In all
circumstances, the legal guarantee of the seller continues to be applied in
accordance with article 4 of decree n° 78-464 of 24 March 1978.
The legal guarantee of article 1641 of the civil code is applied.
4. Transport damage
Appliances always travel at the risk and peril of the user. It is up to the
user, before taking delivery of the appliance, to check that it is in perfect
condition.
Under no circumstances can we be held responsible for transport damage.
YOUR GUARANTEE
