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SRAM LLC WARRANTY

EXTENT OF LIMITED WARRANTY

Except as otherwise set forth herein, SRAM warrants its products to be free from defects in materials or workmanship for a period of two years after 

original purchase.

 

 This warranty only applies to the original owner and is not transferable. Claims under this warranty must be made through the retailer 

where the bicycle or the SRAM component was purchased. Original proof of purchase is required. 

Except as described herein, SRAM makes no 

other warranties, guaranties, or representations of any type (express or implied), and all warranties (including any implied warranties of 

reasonable care, merchantibility, or fitness for a particular purpose) are hereby disclaimed.

LOCAL LAW

This warranty statement gives the customer specific legal rights. The customer may also have other rights which vary from state to state (USA), from 

province to province (Canada), and from country to country elsewhere in the world.
To the extent that this warranty statement is inconsistent with the local law, this warranty shall be deemed modified to be consistent with such law, under 

such local law, certain disclaimers and limitations of this warranty statement may apply to the customer. For example, some states in the United States 

of America, as well as some governments outside of the United States (including provinces in Canada) may:

a. Preclude the disclaimers and limitations of this warranty statement from limiting the statutory rights of the consumer  

(e.g. United Kingdom).

b. Otherwise restrict the ability of a manufacturer to enforce such disclaimers or limitations.

For Australian customers:

This SRAM limited warranty is provided in Australia by SRAM LLC, 1333 North Kingsbury, 4th floor, Chicago, Illinois, 60642, USA.  To make a warranty 

claim please contact the retailer from whom you purchased this SRAM product.  Alternatively, you may make a claim by contacting SRAM Australia, 6 

Marco Court, Rowville 3178, Australia. For valid claims SRAM will, at its option, either repair or replace your SRAM product.  Any expenses incurred in 

making the warranty claim are your responsibility.  The benefits given by this warranty are additional to other rights and remedies that you may have 

under laws relating to our products.  Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.  You are entitled to 

a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage.  You are also entitled to have the 

goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

LIMITATIONS OF LIABILITY

To the extent allowed by local law, except for the obligations specifically set forth in this warranty statement, in no event shall SRAM or its third party 

suppliers be liable for direct, indirect, special, incidental, or consequential damages. 

LIMITATIONS OF WARRANTY

This warranty does not apply to products that have been incorrectly installed and/or adjusted according to the respective SRAM user manual. The SRAM 

user manuals can be found online at sram.com, rockshox.com, avidbike.com, truvativ.com, or zipp.com.
This warranty does not apply to damage to the product caused by a crash, impact, abuse of the product, non-compliance with manufacturers 

specifications of usage or any other circumstances in which the product has been subjected to forces or loads beyond its design.
This warranty does not apply when the product has been modified, including, but not limited to any attempt to open or repair any electronic and 

electronic related components, including the motor, controller, battery packs, wiring harnesses, switches, and chargers.
This warranty does not apply when the serial number or production code has been deliberately altered, defaced or removed.
This warranty does not apply to normal wear and tear. Wear and tear parts are subject to damage as a result of normal use, failure to service according 

to SRAM recommendations and/or riding or installation in conditions or applications other than recommended.

Wear and tear parts are identified as:

Notwithstanding anything else set forth herein

, the battery pack and charger warranty does not include damage from power surges, use of improper 

charger, improper maintenance, or such other misuse.
This warranty shall not cover damages caused by the use of parts of different manufacturers.
This warranty shall not cover damages caused by the use of parts that are not compatible, suitable and/or authorised by SRAM for use with SRAM 

components.

This warranty shall not cover damages resulting from commercial (rental) use.

• Dust seals

• Bushings

• Air sealing o-rings

• Glide rings

• Rubber moving parts

• Foam rings

• Rear shock mounting hardware 

and main seals

• 

Upper tubes (stanchions)

• 

Stripped threads/bolts (aluminium, 

titanium, magnesium or steel)

• Brake sleeves

• Brake pads

• Chains

• Sprockets

• Drivers

• 

Shifter and brake cables (inner 

and outer)

• Handlebar grips

• Shifter grips

• Jockey wheels

• Disc brake rotors

• Wheel braking surfaces

• Bottomout pads

• Bearings

• Bearing races

• Pawls

• Transmission gears

• Spokes

• Free hubs

• Aero bar pads

• Corrosion

• Tools

• Motors

• Batteries

Summary of Contents for 404 Firestrike

Page 1: ...Service Manual 404 Firestrike GEN 0000000004724 Rev B 2015 SRAM LLC...

Page 2: ...re also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure LIMITATIONS OF LIABILITY To the extent allowed...

Page 3: ...S 5 REAR HUB EXPLODED VIEW 6 REAR HUB BEARING REMOVAL 7 DRIVER BODY BEARING REMOVAL 10 DRIVER BODY BEARING INSTALLATION 13 REAR HUB BEARING INSTALLATION 16 FRONT HUB SERVICE 19 TOOLS NEEDED FOR SERVIC...

Page 4: ...SAFETY FIRST We care about YOU Please always wear your safety glasses and protective gloves when servicing ZIPP products Protect yourself Wear your safety gear...

Page 5: ...ile gloves 5 mm hex wrench 20 mm hex bit socket 5 mm hex bit socket Socket wrench Wheels Manufacturing Press 1 Sealed Bearing Press Kit 2 6803 Adapters from Press 1 Kit Flat blade screwdriver 2 6803 a...

Page 6: ...View R e a r H u b E x p l o d e d V i e w Cap nut Bearing shield 6903 Bearing Rear hub Spacer tube 6903 Bearing 6803 Bearing Flat washer Driver body seal Driver body Inside Diameter Spacer Axle 6803...

Page 7: ...side cap nut counter clockwise to remove it Use your fingers to remove the driver body assembly from the hub shell Remove the axle by hand from the driver body A flat washer rests on the bearing locat...

Page 8: ...en the slotted attachment Over tightening the bearing puller can damage the hub shell or bearing For more detailed assembly and usage see your bearing puller s manufacturer s instructions Thread the r...

Page 9: ...9 Rear Hub Bearing Removal Remove the bearing spacer tube Repeat steps 6 and 7 to remove the drive side bearing 7 8...

Page 10: ...ve any grease on the pawls and leaf springs with a clean rag Use a lint free rag to clean the driver body and pawl slots Remove any grease on the driver body seal with a clean rag Inspect the driver b...

Page 11: ...and the puller inside the bearing N OTI C E Do not over tighten the slotted attachment For more detailed assembly and usage see your bearing puller s manufacturer s instructions Thread the rod of the...

Page 12: ...ing and tighten the slotted attachment to expand the puller inside the bearing N OTI C E Do not over tighten the slotted attachment For more detailed assembly and usage see your bearing puller s manuf...

Page 13: ...lide the Wheels Manufacturing 6803 adapter onto the threaded rod of the Wheels Manufacturing Press 1 Sealed Bearing Press tool Insert the threaded rod of the bearing press through the inboard side of...

Page 14: ...he outboard side of the driver body Slide the SRAM 6803 bearing press tool onto the threaded rod Thread the bearing press handle onto the threaded rod Turn the threaded handle clockwise to press the b...

Page 15: ...e carrier so that it points clockwise Insert the pawls into the pawl slots You may need to use a pick or flat blade screwdriver to compress each leaf spring to assist with inserting the pawls Orient t...

Page 16: ...SRAM 6903 bearing press tool onto the threaded rod of the Wheels Manufacturing Press 1 Sealed Bearing Press tool Insert the threaded rod of the bearing press through the non drive side of the hub shel...

Page 17: ...03 bearing press tool onto the threaded rod Thread the bearing press handle onto the threaded rod Turn the threaded handle clockwise to press the bearing into the hub until it is hand tight N OTI C E...

Page 18: ...rive side hub shell Use your fingers to compress the pawls to allow the driver body to fully seat inside the hub shell Thread the cap nut onto the non drive side axle by hand Insert a torque wrench wi...

Page 19: ...e rags 2 5 mm hex wrenches 5 mm hex bit socket Enduro Universal Blind Hole Bearing Puller Set Plastic mallet Torque wrench Wheels Manufacturing Press 1 Sealed Bearing Press Kit 2 6803 Adapters from Pr...

Page 20: ...dle Vise Use a 5 mm hex wrench to unthread and remove the end cap N OTI C E Do not damage the axle threads Insert the 17 mm Slide Hammer Bearing Puller slotted attachment through the outboard bearing...

Page 21: ...uller into the attachment Forcefully pull back on the slide of the bearing puller to remove the bearing from the hub shell Remove the bearing from the slide hammer bearing puller Use a lint free rag t...

Page 22: ...he drive side of the hub shell Slide the second SRAM 6803 bearing press tool onto the threaded rod Thread the bearing press handle onto the threaded rod Turn the threaded handle clockwise to press the...

Page 23: ...rod Turn the threaded handle clockwise to press the bearing into the hub until it is hand tight N OTI C E Do not over tighten the bearing To prevent damage to the bearing only use a bearing press too...

Page 24: ...exciting ways with deliberation and accuracy that inspires loyalty and trust across the globe SRAM TechCom Vision Statement WORLD HEADQUARTERS SRAM LLC 1333 North Kingsbury 4th Flr Chicago Illinois 6...

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