22
806393 v1.08 09.19 Micro Install Instructions
Troubleshooting
Code
Possible cause
Solution
E12
Condenser
overheat
Temperature of condenser
has exceeded 60°C. Water
does not chill.
Check adequate ventilation
as per the installation
instructions. Check fan vent is
clean and unobstructed.
E13
Communication
loss
Command centre does not
detect a tap connected.
Water will not dispense from
tap.
Ensure tap connector is
correctly inserted into the
side of the command centre.
If issue persists, contact Zip
service
E14, E15
Compressor
overrun
Compressor running
continuously for 30 minutes,
and chilled tank is full.
Compressor did not turn off
and water temperature is 2°C
or lower.
Check adequate ventilation.
Check chilled water is not
dispensed beyond rated use.
If issue persists, contact Zip
service
E16
Water supply fault
Hot or cold tanks not filling.
Heating/cooling also stops.
Check if mains water supply
is turned ON, with adequate
flow of water. Check if filter
is blocked and replace filter
cartridge if necessary.
E17, E18,
E19
Element Fault
Water is not heated or all
functions disabled.
Contact Zip service
E20, E21,
E22
Compressor Fault
Water is not chilled or all
functions disabled.
Contact Zip service
E23, E24,
E25
Safety Solenoid
fault
No water in boiling or chilling
tanks. Water is not boiled or
chilled. All functions may be
disabled.
Contact Zip service
E26, E27,
E28
Boiling Solenoid
Fault
No water in boiling tank.
Water is not heated. All
functions may be disabled.
Contact Zip service
E29, E30,
E31
Chilled Solenoid
Fault
No water in chilling tank.
Water is not chilled. All
functions may be disabled.
Contact Zip service
E32, E33,
E34
Fan Driver Fault
Water is not chilled. Fan may
not operate.
Contact Zip service