Page 26 of 28
804052US v1.27 06.21 CS75 Install Instructions
Warranty
Limited Warranty- Zip Products
What Does This Warranty Cover?
Culligan International Company, d/b/a Zip Water, (hereinafter “Zip”), warrants to the original purchaser (the “Zip
Customer”) of the Zip product (the “Zip Product”), so long as the Zip Customer purchased the Zip Product from an
authorized Zip dealer (“Authorized Zip Dealer”), that this Zip Product, including any of its original accessories, is free of
defects in material and workmanship, subject to the terms and conditions set forth herein. This Limited Warranty covers
parts and labor, except as set forth in this Limited Warranty
Where Is This Limited Warranty Valid?
This Limited Warranty is only applicable if the Zip Product was installed in the United States of America (“USA”).
What Is Required to Request Warranty Service?
All three of the following are required before warranty service will be performed: (1) Verification of the purchase date;
(2) Verification that the Zip Product was purchased from an Authorized Zip Dealer; and (3) Verification that the Zip
Product at issue was installed by an authorized Zip service technician or an approved Zip service provider.
When Does the Limited Warranty Expire?
One (1) Year Limited Warranty
- Any warranty claims for Zip Products must be received by Zip within 15 months
from the date of purchase or within 12 months from date of installation. This warranty guarantees that if any part
should fail within 15 months from date of purchase or within 12 months from the date of installation, except as detailed
below, Zip or its authorized service provider will repair or replace the Zip Product. Determination to repair or replace
will be in Zip’s sole discretion. Repair or replacement services will be at no cost to the Zip Customer, provided that:
a) the Zip Product is installed and used strictly in accordance with the instructions supplied; and
b) all service under the One (1) Year Limited Warranty is carried out only by an authorized Zip service technician or
an approved Zip service provider.
This warranty includes both parts and labor.
Extended Two (2) Year Limited Warranty
– In addition to the One (1) year Limited Warranty described above,
the Zip Customer can opt to extend the Zip Product warranty by one (1) year, making the total Limited Warranty period
two (2) years. In order to extend the warranty to two (2) years, the Zip Customer must register their product with Zip.
This extended two (2) year Limited Warranty is subject to the same conditions as provided above in clauses a) and b).
How To Register?
Zip Products must be registered online at https://www.us.zipwater.com
What If Repair Is Impossible?
If Zip determines that the warranted repair of any Zip Product is impossible, the Zip Product shall, at Zip’s discretion,
either be replaced or refunded.
What Is Not Covered by This Limited Warranty?
This Limited Warranty does not cover:
• Damage or defects caused by, or resulting from, repairs, service, conversion or alterations to the Zip Product
or any of its parts and accessories which have been performed by service centers or repairmen not authorized by
Zip; damage or defects caused by negligence, improper installation (when not installed by an authorized Zip service
provider), accident, abuse, misuse, power interruptions, power surges, unsuitable water conditions, floods, natural
disasters, or force majeure; or improper maintenance of the Zip Product or its parts or accessories.
• Ordinary wear and tear.
