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In the event the adjustable bed fails to operate, investigate the symptoms and possible solutions below.
•
Make sure the remote control is paired with the
adjustable bed.
•
Check that the power cord is plugged into a working
electrical outlet. Unplug the power cord from the outlet.
After 30 seconds, plug it back in. Press any button on the
remote control and check if the bed responds.
•
Check if the control box is working properly. Make sure
the control box is properly connected to the power
supply unit by checking if the LED light turns on when
the power cord is plugged in.
•
Check the batteries in the remote control. Replace with
new batteries, if necessary.
•
Make sure batteries are properly installed. Follow the
markings on the battery compartment.
•
Remove batteries. Leave them out for 30 seconds before
putting them back into the remote control.
•
Scratch the terminals inside the remote's battery
compartment with a coin or key.
•
Check that the surge protection device or electrical
outlet is not defective. Test the outlet by plugging in
another working appliance.
The adjustable bed does not respond
when the remote is used. The remote
does not work.
No features or functions of the
adjustable bed activates.
SYMPTOM
SOLUTIONS
1. Remove any pin, nut, bolt, or white bushing one at a
time.
2.
Lubricate it by applying the grease with a cotton swab.
Using a lithium or spray lubricant is recommended.
(Lubrication can be obtained by contacting Customer
Care Center).
3. When placing the lubricated pin, nut, bolt, or white
bushing back onto the adjustable bed, make sure there is
a looser tightening on the nut.
4.
Additional solution: After completing these steps, spray
the pins, nuts, bolts, and white bushings with a lubricant.
The adjustable bed is squeaking.
TROUBLESHOOTING
