7 Troubleshooting | 7.1 Software
ZEISS
7 Troubleshooting
7.1 Software
7.1.1 The camera does not appear in the menu of selectable cameras
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Make sure that you have connected the camera and installed the software and drivers in ac-
cordance to the instructions in this manual.
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Make sure that you installed the software and drivers with administrative rights. Install the
driver with administrative rights again if necessary.
7.1.2 You don't see a camera image on your screen
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Check the light path setting of the microscope.
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Is the status LED on the camera on? If not, check the cable connections between camera and
computer.
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Execute a reset of the camera.
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Execute an automatic exposure measurement.
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Check the display adjustments for the live image.
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Check the aperture diaphragm of the microscope.
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Check the position of the beam splitter between the ocular and the TV port.
7.1.3 The color of my image does not correspond to the impression through the
ocular
In case of color cameras:
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Check white balance and, if necessary, repeat white balance.
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Check the monitor’s color temperature setting. If necessary, reduce this to the lowest value
that can be set (usually 5200 K).
In case of monochrome cameras:
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Images of monochrome cameras are displayed by using overlay colors to represent the colors
of fluorescence dyes on the monitor. If the color is different to the visual impression in the
eyepiece, select a different overlay color.
7.2 Hardware
7.2.1 Vibrations
Sudden jolt, vibration or moving objects during the acquisition can detract from the image quality.
The light intensity during exposure can change as well.
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To avoid jolts, use damping systems on your microscope.
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Repeat the acquisition and take care to ensure the conditions remain calm.
User Guide ZEISS Axiocam 512 color/mono | en-US | Rev.1
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Summary of Contents for Axiocam 512 color
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