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   18 - EN

2.10.2What to do in the event of a malfunction / Trouble shooting

Below are a number of trouble-shooting tips for the malfunction alerts described previously which can appear on the digital 
operating device in the event of a malfunction.

Resistance [KΩ]

MIN.

MID.

MAX.

10

19,.570

19,904

20,242

15

15,485

15,712

15,941

18

13,502

13,681

13,861

19

12,906

13,071

13,237

20

12,339

12,491

12,644

21

11,801

11,941

12,082

22

11,291

11,420

11,550

25

9,900

10,000

10,100

30

7,959

8,057

8,155

Temperature

[°C] 

Resistance tabel for 

(NTC) temperature sensors:

A1 / 

A2 / A3 / A4

NTC sensor  

 

T1 / T2 / T3 / T4

is defective

Remove the filter caps

from the ComfoAir. 

Lift the front panel 

from its hinges. 

Remove the plastic 

panel in front of 

the control circuit board

Reconnect the NTC

sensor. 

Reconnect the

power to 

the ComfoAir. 

Yes

No

Yes

No

          Is the    

   resistance of  

 the NTC sensor   

        correct?

Replace the

NTC sensor.  

Replace the

control circuit

board 

.

                

A7 

Malfunction

Reset the unit

(P74 on 1)

Set P51 on "0"

                

A6

Malfunction

 

Yes

No

Was the

temperature  

< -27

ºC or  

> 127ºC? 

 

Reset the unit

(P74 on 1)

Disconnect the

power from 

the ComfoAir. 

Disconnect the

power from 

the ComfoAir. 

Disconnect the

power from 

the ComfoAir. 

Release the front panel

by unscrewing the

screws.  

Reset the unit

(P74 on 1)

Are the 

connections 

at the ComfoAir 

correct?

Set P51 on "0" and 

 P57 to the correct value.

(see rating plate)

Risk of electrocution.

A1 / 

A2 / A3 / A4

NTC sensor  

 

T1 / T2 / T3 / T4

is defective

Release the front panel

by unscrewing the

screws.  

Remove the filter caps 

from the ComfoAir.

Remove the metal barrier 

in front of the control 

circuit board by 

unscrewing the screw

Lift the front panel

from its hinges.

Reconnect the 

NTC sensor. 

Reconnect the

power to 

the ComfoAir. 

Yes

No

Yes

No

Replace the

NTC sensor.

Replace the

control circuit 

board 

.

Yes

No

Was the

temperature  

< -16.6°F or

>260.6°F  

Reset the unit

(P74 on 1)

Disconnect the

power from 

the ComfoAir. 

Disconnect the

power from 

the ComfoAir. 

Disconnect the

power from 

the ComfoAir. 

Are the

 connections

at the ComfoAir

correct?

Is the

resistance of

the NTC sensor

correct?

A0 

Malfunction

Set P60 on "0".

Reset the unit

(P74 on 1)

A6

Malfunction

Set P51 on "0".

Reset the unit

(P74 on 1)

Summary of Contents for ComfoAir 200 Luxe Series

Page 1: ...Cooling Fresh Air Clean Air Heating ComfoAir 200 Luxe Installer manual...

Page 2: ...l has been compiled with the most care The publisher cannot be held liable for any damage caused as a result of missing or incorrect information in this manual In case of disputes the Dutch version of...

Page 3: ...g on the wall 8 2 6 3 Connection of the air ducts 8 2 6 4 Connection of the condensation drain 9 2 7 Commissioning the ComfoAir 9 2 7 2 P menus for the installer 11 2 8 Programming air specifications...

Page 4: ...od of 24 months after fitting up to a maximum of 30 months after the date of manufacture Warranty claims may only be submitted for material faults and or construction faults arising during the warrant...

Page 5: ...not allowed Always take ESD inhibiting measures when deal ing with electronics such as wearing an antistatic wristband The electronics can be damaged by static charges The ComfoAir is only suitable fo...

Page 6: ...th high efficient fan HR High Efficient heat exchanger F Connector panel H2 with connections for external switches and controllers Control panel H1 with connections for the fans the bypass temperature...

Page 7: ...n w c 125 Pa 1 10 A Electricity Power supply 240 50 60 V Hz Cos phi at Maximum 0 8 Connecting Power 1 49 kW Maximum Power Pre heater 1 35 kW Leakage current 1mA Supply fan noise level at 0 m Position...

Page 8: ...Power 1 49 kW Maximum Power Pre heater 1 35 kW Leakage current 1mA Supply fan noise level at 0 m Position Ventilation capacity Sound power Absent Setting 11 77 CFM 20 m3 h at 0 01 in w c 3 Pa 37 db A...

Page 9: ...6 EN 2 3 Dimension sketch...

Page 10: ...is supplied in the following types Type ComfoAir 200 L Luxe ERV ComfoAir 200 R Luxe ERV Meaning of the suffixes L Left version R Right version ERV Contains a enthalpy exchanger by default Luxe Contain...

Page 11: ...ile installing the air ducts Install the air exhaust duct so it drains in the direction of the ComfoAir Insulate the outside air supply and the air exhaust duct between the roof wall passage to render...

Page 12: ...st be commissioned This can be done via the P menus on the digital operat ing device These P menus can be used to enter vari ous settings ventilation programmes in particular for the ComfoAir An overv...

Page 13: ...e input 0 Min 15 Min 0 Min P22 Optional Note Only applies to systems fitted with a corded switch and a second switch in the bathroom Overrun timer for the bathroom switch to switch to normal position...

Page 14: ...city in of the exhaust fan to HIGH POSITION 18 100 nL HL 70 90 P34 Setting the capacity in of the supply fan to ABSENT POSITION 0 or 15 97 nL HL 15 15 P35 Setting the capacity in of the supply fan in...

Page 15: ...type Li Left hand version Re Right hand version Li Re Li With delivery the ComfoAir is correctly pre programmed at the factory After an general reset the pre programming is lost and the setting must b...

Page 16: ...oAir will run at maximum Rotation Per Minute RPM The bypass valve will open and close P77 Resetting filter dirty counter 0 1 activate 0 Note This resets the counter that triggers a dirty filter alert...

Page 17: ...ode the bypass valve is al ways closed After 30 minutes the ComfoAir au tomatically terminates the programming mode 2 Close all windows and outside doors 3 Close all inside doors 4 Check the presence...

Page 18: ...ecessary cleaning the heat ex changer Inspecting and if necessary cleaning the fans A concise explanation of these maintenance activities is given in the paragraphs below Check the condensation drain...

Page 19: ...um of 1 5 Nm This is roughly equal to setting 2 of an average battery powered drill 2 9 2 Inspecting and cleaning the fans Check the fans once every 2 years 1 Remove the heat exchanger as instructed i...

Page 20: ...ription A0 n a A1 NTC sensor T1 is defective outside air temperature A2 NTC sensor T2 is defective supply air temperature A3 NTC sensor T3 is defective return air temperature A4 NTC sensor T4 is defec...

Page 21: ...function Yes No Was the temperature 27 C or 127 C Reset the unit P74 on 1 Disconnect the power from the ComfoAir Disconnect the power from the ComfoAir Disconnect the power from the ComfoAir Release t...

Page 22: ...control circuit board Activate the self test P76 on 1 Did the bypass motor run Yes Disconnect the power from the ComfoAir Replace the control circuit board Remove the motor Disconnect the power from t...

Page 23: ...everse order Reconnect the power to the ComfoAir No Reconnect the power to the ComfoAir Is there 12VDC present on the Luxeconnection panel Yes Disconnect the power from the ComfoAir Replace the Luxe c...

Page 24: ...onnect the power from the ComfoAir Replace the control circuit board Is a control signal 1 5 10 VDC present on the fan Yes No Disconnect the power from the ComfoAir Replace the control circuit board R...

Page 25: ...he ComfoAir Install all parts in reverse order Reconnect the power to the ComfoAir Disconnect the power from the ComfoAir Replace the connection panel Are the connections at the ComfoAir correct Disco...

Page 26: ...panel 2x to reset the FLTR warning Disconnect the power from the ComfoAir Remove the filter caps from the ComfoAir Remove the dirty filters from the ComfoAir Slide the clean new filters back into the...

Page 27: ...o air supply shower remains damp Filters blocked Replace the filters Valves blocked Clean the valves Exchanger clogged by dirt Clean the exchanger Exchanger frozen Defrost the exchanger Fan dirty Clea...

Page 28: ...umber Part Article number 1 Fan Right hand Green 400200034 2 Fan Left hand Red 400200035 3 Control panel 400300051 4 Connector panel 400300031 5 Temperature sensor T1 T3 400300049 6 Temperature sensor...

Page 29: ...26 EN 2 12 Wiring diagram ComfoAir 200 RIGHT HAND version...

Page 30: ...EN 27 2 13 Wiring diagram ComfoAir 200 LEFT HAND version...

Page 31: ...uct ComfoAir 200 UL L R Luxe ERV UL file number E345822 2 15 Temperature conversion table C F C F 5 41 0 23 73 4 6 42 8 24 75 2 7 44 6 25 77 0 8 46 4 26 78 8 9 48 2 27 80 6 10 50 0 28 82 4 11 51 8 29...

Page 32: ...Zehnder America Inc 6 Merrill Industrial Drive Suite 7 Hampton NH 03842 603 601 8544 info zehnderamerica com www zehnderamerica com ZGNL Manual_40011015 V0117 EN Subject to change...

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