
Problem
Possible cause
Remedy
The cleaning function is inter-
rupted before it finishes.
There was a power cut.
Repeat the procedure.
The cleaning function is inter-
rupted before it finishes.
The function was stopped by
the user.
Repeat the procedure.
There is too much water on the
bottom of the cavity after the
end of the cleaning function.
You sprayed too much deter-
gent in the appliance before
the activation of the cleaning
cycle.
Cover all parts of the cavity
with a thin layer of the deter-
gent. Spray the detergent
evenly.
There is no good performance
of the cleaning procedure.
The initial oven cavity tempera-
ture of the steam cleaning
function was too high.
Repeat the cycle. Run the cy-
cle when the appliance is cold.
There is no good performance
of the cleaning procedure.
You did not remove the side
grids before the start of the
cleaning procedure. They can
transfer heat to the walls and
decrease the performance.
Remove the side grids from
the appliance and repeat the
function.
There is no good performance
of the cleaning procedure.
You did not remove the acces-
sories from the appliance be-
fore the start of the cleaning
procedure. They can compro-
mise the steam cycle and de-
crease the performance.
Remove the accessories from
the appliance and repeat the
function.
SERVICE DATA
If you cannot find a solution to the problem yourself,
contact your dealer or an Authorised Service
Centre.
The necessary data for the service centre is on the
rating plate. The rating plate is on the front frame of
the oven cavity. Do not remove the rating plate from
the oven cavity.
We recommend that you write the data here:
Model (MOD.)
.........................................
Product number (PNC)
.........................................
Serial number (S.N.)
.........................................
ENERGY EFFICIENCY
PRODUCT FICHE AND INFORMATION ACCORDING TO EU 65-66/2014
Supplier's name
Zanussi
Model identification
ZOS78964XU
46