14
What to do if ...
If the hob does not function correctly, please carry out the following checks as it may be something you can
remedy yourself.
When the cooking field is damaged (glass fractures, cracks, breakages) or the set operational fault is not listed
in the list above, immediately disconnect the appliance from the mains and contact your local Zanussi Service
Force Center.
In-guarantee customers should ensure that the above checks have been made as the engineer will make a
charge if the fault is not a mechanical or electrical breakdown.
Please note that proof of purchase is required for any in-guarantee service calls.
Symptoms
Solutions
Humming noise
Certain pans can cause slight humming. This in no way impairs the
function of the cooking field.
Colour changes occur on the hob.
This is not a change in the material. Rather, it is burned-in residues
which were not removed regularly. They have no influence on the
function and the durability of glass ceramic surfaces.
The cooking zones do not function.
Ensure:
•
That the fuses are in order.
•
That the hob is switched on.
•
That the cooking zone is switched on.
•
That the cooking zones are not locked.
•
That the heating power is set.
•
That the pan is suitable for induction.
The cooking zones cannot be
switched on.
Ensure:
•
That the hob is not locked.
•
That the 10 seconds (between the moment in which you should
press the Start/Stop button and the moment in which you would
select a cooking zone) has not elapsed.
•
That you press the key correctly (over the entire key diameter).
•
That certain keys are not accidentally covered (by a cloth etc.).
•
That the hob was not prematurely switched off by a current inter-
ruption.
Only the residual temperature dis-
play
"
H
"
appears in the displays.
Ensure:
•
That the On/Off key was not pressed.
•
That certain keys are not accidentally covered (by a cloth etc.).
The displays have gone out.
Ensure:
•
That the power supply is not interrupted.
After the hob is switched off, the
residual heat indicator
"
H
"
in the dis-
play does not switch itself on.
• If the cooking zone was not switched on for long enough so that a
temperature of 60°C to be released and the residual heat display
could switch itself on.
• When the cooking zone is hot enough (above 60°C) and "
H
" is not
indicated, inform your local Service Force Center.
One of the cooking zones cannot be
switched off.
Ensure:
•
That certain keys are not accidentally covered (by a cloth etc.).
•
That the cooking zone concerned really is switched on.
