Z3Stream-SDI User Instructions
DOC-USR-0117-01
___________________________________________________________________________________________
Z3 Technology, LLC
♦
100 N 8
th
ST, STE 250
♦
Lincoln, NE 68508-1369 USA
♦
Z3Stream.com
54
-Is VLC version 1.1x or later?
-Are all firewalls on the network turned off?
-Try connecting the PC directly to the encoder without any routers, switches, etc.
Problem: I do not see video in VLC. (
RTP
)
-If using an SDP file, is the correct SDP file (z3-dm8107.sdp) being used and “Dest Port” set to 5004?
Contact Z3 Technology to obtain an SDP file for default streaming settings.
Problem: I do not see video in VLC. (
RTSP
)
-If using the RTSP URL, is the version of VLC version 2.1.5 or newer?
-Are all firewalls on the network turned off?
-Try connecting the PC directly to the encoder without any routers, switches, etc.
-Is the Dest Port field in the user interface set to 554? This field denotes the port used by a
simultaneous RTP stream. Try using a port that is not 554. 5004 is the default.
-Are you using a cellular service network? Some RTSP streaming limitations have been observed with
cellular networks. Non-cellular internet networks are recommended.
Problem: My multicast stream is not reaching multiple networks. (
UDP
)
-By default, the TTL value of a multicast stream sent from the Z3Stream-SDI is set to 1. To reach
multiple networks, the TTL value may need to be increased. The TTL value for multicast addresses
can be changed by adding
/#
to the end of your multicast address. For example, to set the TTL to 5,
you can enter
225.1.2.3/5
as the Dest Address.
When contacting Z3 Technology for additional support, please click the
Download device logs
button in the System Setup tab of
the user interface at the time the problem occurs and send the resulting .tgz file, along with screenshots of all applicable tabs in
the user interface to Z3.
