22
Servicing
The
Z1
System
is intended to provide safe and reliable operation when operated in accordance
with the instructions provided by Human Design Medical. Human Design Medical recommends
that the
Z1
System
be inspected and serviced by an authorized Human Design Medical Service
Center if there is any sign of wear or concern with
Z1
function. Otherwise, service of the
Z1
generally should not be required during the warranty period (see ‘Limited Warranty’ for details) of
the device.
Limited Warranty
Human Design Medical warrants that your Human Design Medical product shall be free from
defects in material and workmanship from the date of purchase for the period specified below.
Component
Warranty Period
Z1 device
3 years
PowerShell
2 years
Overnight Battery
9 months
Power Supply
2 years
If product fails to perform in accordance with product specifications, Human Design Medical will
repair or replace, at its option, the defective material or part. This warranty is only available to the
initial purchaser. It is not transferable. If the product fails under conditions of normal use, Human
Design Medical will repair or replace, at its option, the defective product or any of its components.
This limited warranty does not cover: a) any damage caused as a result of accident, improper use,
abuse, modification or alteration of the product; b) repairs carried out by any service organization
that has not been expressly authorized by Human Design Medical to perform such repairs; c)
any damage or contamination due to cigarette, pipe, cigar or other smoke; d) damage caused by
water entering the product. Warranty claims on defective product must be made by the initial
purchaser by calling Human Device Medical service support at 1-855-436-8729.
THIS WARRANTY REPLACES ALL OTHER EXPRESSED OR IMPLIED WARRANTIES, INCLUDING ANY
IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. SOME
REGIONS OR STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY
LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
HUMAN DESIGN MEDICAL SHALL NOT BE RESPONSIBLE FOR ANY INCIDENTAL OR
CONSEQUENTIAL DAMAGES CLAIMED TO HAVE RESULTED FROM THE SALE, INSTALLATION OR
USE OF ANY HUMAN DESIGN MEDICAL PRODUCT. SOME REGIONS OR STATES DO NOT ALLOW
THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE
ABOVE LIMITATION MAY NOT APPLY TO YOU.
This warranty gives you specific legal rights, and you may also have other rights which vary from
region to region. For further information on your warranty rights, contact your local Human
Design Medical dealer or Human Design Medical o
ffi
ce at 1-855-436-8729.
Contact Information
Human Design Medical, LLC
119 Braintree Street, Suite 703
Boston, MA 02134
www.hdmusa.com
Main phone (Supplies & replacement parts):
1-855-436-8724 [1-855-HDMUSA4]
Service support or warranty coverage:
1-855-436-8729 [1-855-HDMUSA9]
Email:
General:
