Charging Pile Instructions-V2.0
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10. Fault Alarm and Treatment
10.1 Fault and Recovery
The charging pile can realize self-monitoring during the running process. In case of fault,
related fault code will be displayed in charging fault record page, the fault light will be on,
and the output of charging pile will be cut off.
Charging pile faults could be reset automatically by swiping the card. After settlement
completed, faults will be warned and reset, charging pile will enter standby state. If fault has
not been cleared, charging pile could not work normally after started a second time. Only
after the fault has been cleared, charging pile could work by a restarting.
This manual only provides some simple solutions to the problems.
10.2
Fault Alarm and Treatment
System log category classification number: 2
Such kind of failures are used only for system events or logging records. Only the screen
record will show them. Neither the fault light will not light up when these failures happened,
nor will these failures be uploaded to the back office platform. On-site maintenance does
not need to judge such faults.
System Fault classification number: 1
These kinds of faults are the most serious types, software shall not intervene. In case of such
failure, starting charging process or forcing stop of charging pile is forbidden.
Fault code
Fault name
Treatment
11
Input under voltage
Check incoming voltage
12
Input overvoltage
Check incoming voltage
13
Default phase of input
Check incoming voltage
20
System storage fault
Check SD card
21
Server communication fault
Check GPRS module
22
Card reader communication fault
Check the card reader
30
Access control signal abnormal
Check if the front door is opened
31
Emergency stop signal abnormal
Check if “Emergency Stop” in
pressed down state
