IM CA500-02EN
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4.2 Error Codes, Error Messages, and Corrective
Actions
Information and Warning Messages
No. Message
Cause
Corrective Action
01
Memory error
Insufficient free internal
memory space
Delete unneeded data.
02
Low power error Low battery level
Low USB power
Replace the batteries, or switch to
a USB power supply that meets the
power supply specifications.
Error Messages
No. Message
Cause
Corrective Action
31
Memory error
The measurement adjustment data saved
in EEPROM is inappropriate.
Servicing is required.
32
Memory error
The source adjustment data saved in
EEPROM is inappropriate.
Servicing is required.
Communication Errors
No. Message
Cause
Corrective Action
11
Communication
Errors
Received an undefined
command
Send a correct command.
12
Communication
Errors
Incorrect command
parameter
Specify the parameter correctly.
13
Communication
Errors
Received a command that
cannot be executed in the
instrument’s current condition
Check the instrument condition, and
send the command again.
Self-Test Errors
No. Message
Cause
Corrective Action
53
RTC error
RTC backup power supply
error
Initialize the date and time.
Servicing is required
81
CPU board error Measurement CPU error
Servicing is required.
83
CPU board error Source CPU error
Servicing is required.
4 Troubleshooting, Maintenance, and Inspection
Summary of Contents for CA550
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