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Diagnostics Chart continued

Condition

Pump Area

Possible Problem

Solution

Pump Won’t 
Start

Motor Stalled       
hot/cold

Damaged motor
Damaged pump
Closed intake/gas ballast on 

pumps

Repair or replace
Replace/call factory
Open intake fitting and gas 

ballast

Ultimate of pump 
does not meet mfg. 
spec (when read 
with thermocouple 
gauge)

Low voltage
Cold weather cut-out

Dirty Oil

Shorter extension cord
Open intake fitting for 10-15 

sec. to warm up while starting
Flush 1 to 3 times

Unusually 
Noisy

Motor Areas

Worn motor
Loose motor bolts
Drive coupling

Replace motor
Tighten bolts
Adjust/replace coupling

Pump Cartridge

Dirt, low, improper oil

Air leaks:
1. Caps/connections
2. Gaskets/O-rings
3. Fittings
4. System leak

Flush and replace oil

Tighten
Replace/put on oil
Replace/reseal
Isolate pump with blank-off 

value and repair system leak

High Temp.

Motor

Low voltage

Short extension cord

Pump

Dirty oil
Low oil
Lint/foreign material
Parts friction
Too small for system
Air leaks

Flush and replace
Add/replace
Open gas ballast
Replace oil/call factory
Size pump for system
Replace/repair

Poor Vacuum

Noisy Pump

System leaks
Low oil level
Dirty oil
Worn pump
Air leaks and fittings or 

gasket seals

Repair leaks
Add/replace
Flush 1 to 3 times
Replace module, call factory
Replace/repair

Summary of Contents for 93714

Page 1: ...I Vacuum Pump Operation and Maintenance Manual Models 9371x 9374x 9376x 9378x 9379x PN 143060_RevB 5 Commonwealth Ave Woburn MA 01801 Phone 781 665 1400 Toll Free 1 800 517 8431 Visit us at www TestEq...

Page 2: ...arrange inspection of the pump and packaging The CARRIER ALONE is responsible for handling and settling your claim Ritchie Engineering will cooperate in assessing damage if the pump is returned to the...

Page 3: ...motor can run on voltage as low as 85 volts with no issue and draws fewer amps than AC motors Large Impact Resistant Toughened Nylon Feet Reduces vibration and increases durability and longevity Help...

Page 4: ...d stage similar to two single stage pumps connected together If air a non condensable remains in the system it collects on the high side reduc ing system efficiency This causes a rise in head pressure...

Page 5: ...uum just prior to shut off 7 Disconnect pump and put cap on intake to keep out contaminants 8 If an extension cord is needed refer to the below chart for proper sizing 6 Use the 4 in 1 Vacuum Charge V...

Page 6: ...3 Replace cover and screw down by hand Do not use drill as cover could crack CAUTION Always remove cord before changing voltage Incorrect voltage setting can result in destruction of controller elect...

Page 7: ...mosphere and switch on pump run up to speed before connecting to system Four Most Common Comments on Pump Return Paperwork Your SuperEvac PLUS II pump features a heavy duty high torque motor for cold...

Page 8: ...dropped Micron gauge malfunction Poor motor performance Dirty oil Air leaks System leaks Fitting sealant compound Call factory Verify with second gauge Repair or replace Flush 1 to 3 times Repair or...

Page 9: ...coupling Replace motor Tighten bolts Adjust replace coupling Pump Cartridge Dirt low improper oil Air leaks 1 Caps connections 2 Gaskets O rings 3 Fittings 4 System leak Flush and replace oil Tighten...

Page 10: ...92741 92741 3 Oil fill cap and seal 93390 93390 93390 93390 4 Oil fill fitting 93391 93391 93391 93391 5 Pair of sight glass screws 92933 92933 92933 92933 6 Sight glass bezel 92934 92934 92934 92934...

Page 11: ...93366 93366 22 Complete parts for blank off 93367 93367 93367 93367 Motor 23 SuperEvac Universal Motor 93713 93713 93713 93713 24 Locking IEC to NEMA 5 15 92755 92755 92755 92755 25 Locking IEC to UK...

Page 12: ...tion products within warranty period Returns must be prepaid Warranty does not cover use of lithium bromide ammonia or leak stop type products How to Obtain Service Most returned pumps are merely in n...

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