29
EN
No.
Malfunction
Possible Causes
Solutions
3
Robot cannot return to the
Self-empty Station.
The Self-empty Station is not correctly
placed.
Refer to section 2.2 to correctly place the Self-empty
Station.
The Self-empty Station is disconnected or
moved.
Please check if the Self-empty Station is connected to
power. Do not move the Self-empty Station manually.
Robot is working in a dark environment.
Make sure to use Robot in a well illuminated environment.
Robot is paused for more than 60 minutes.
Avoid pausing Robot for over 60 minutes.
Robot did not start cleaning from the Self-
empty Station.
Make sure Robot starts cleaning from the Self-empty
Station.
The Ramp Extension is not installed.
Please install the Ramp Extension so the robot can return
to charge successfully.
4
Robot returns to the Self-
empty Station before it has
finished cleaning.
Robot is working in a dark environment.
Make sure to use Robot in a well illuminated environment.
When the battery gets low, Robot
automatically switches to Return to Charger
Mode and returns to the Self-empty Station
to recharge itself.
This is normal. No solution necessary.
Working time varies according to floor
surface, room complexity and the Cleaning
Mode selected.
This is normal. No solution necessary.
The cleaning area is not tidy.
Remove small objects from the floor and tidy up the
cleaning area before Robot starts cleaning.
5
Robot gets stuck while working
and stops.
Robot is tangled with something on the floor
(electrical wires, curtains, Carpet fringing, etc.).
Robot will try various ways to free itself. If it is
unsuccessful, manually remove the obstacles and restart.
6
Robot makes much noise when
cleaning.
The brushes are tangled, or the dust bin is
stuck.
Clear the debris stuck regularly.
