N824 User Manual
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For example, if a call reaches the Sales Department Manager's phone (extension
number 888), but he is in a meeting, you can pickup the call by pressing *04888 on
your own phone to answer the call.
Intercom
Intercom
is a feature that allows you to make an announcement to one extension via
a phone speaker. The called party does not need to pick up the handset. It can be
achieved by pressing the feature code on your phone and it is a two-way audio call.
The default Intercom feature code is *5. To make an announcement to a specific
extension, you need to dial *5+ extension number on your phone. For example, make
an announcement to extension 500, you need to dial *5500, then the extension 500
will be automatically picked up.
Spy
N824 allows extension to monitor/barge in other conversation. Once this feature is
enabled, the extension has the ability to monitor/barge in other calls using the feature
codes for each spy mode.
Spy Modes
General spy:
you have the permission to use the following 3 modes.
Normal spy:
you can only hear the call, but can't talk. Feature code: *90.
Whisper spy:
you can hear the call, and can talk with the monitored extension.
Feature code: *91.
Barge spy:
you can hear the call and talk with them both. Feature code: *92.
Steps to Use Spy Feature
Example:
UseExtension100to monitor the calls of Extension 101
.
1.
Enable "Allow Being Spied" in extension 101. In this case, extension 101 is
allowed to be spied by other extensions.
2.
Choose the "Spy Modes" for extension 100. In this case, extension 100 has the
right to use the feature code to monitor extension 101.
3.
If 100 choos
e ―normal spy‖, it should dial ―*90301‖ to start monitoring;
If 100 choose ―whisper spy‖, it should dial ―*91301‖ to start monitoring;
If
100 choose ―barge spy‖, it should dial ―*92301‖ to start monitor;
If 100 choose ―general spy‖’, it can dial ―*90301‖, ―*91301‖ or ―*92301‖ to start
monitor.
