N824 User Manual
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3) Click
to upload the selected prompt.
Note:
The file size must not be larger than 8 MB, and the file must be WAV format:
GSM 6.10 8 kHz, Mono, 1 Kb/s
Alaw/Ulaw 8 kHz, Mono, 1 Kb/s
PCM 8 kHz, Mono, 16 Kb/s
Music on Hold
Music on hold
(MOH) is the business practice of playing recorded music to fill the
silence that would be heard by callers who have been placed on hold. There are 3
default MOH files built in N824, you can also upload the one you want to N824.
Upload a Music on Hold Prompt
Upload a custom prompt via
PBX→Audio Settings→Music on Hold Prompts
.
1) Click the button
.
2) Click
to choose the desired prompt.
Figure 13-7 Upload Music on Hold File
3) Click
to upload the selected prompt.
Note:
The file size must not be larger than 8 MB, and the file must be WAV format:
GSM 6.10 8 kHz, Mono, 1 Kb/s
Alaw/Ulaw 8 kHz, Mono, 1 Kb/s
PCM 8 kHz, Mono, 16 Kb/s
Play a Music on Hold Prompt
Choose a Music on Hold file via
PBX→Audio Settings→Music on Hold Prompts
and click
to play the prompt. Choose one extension to play the prompt. Once