| Troubleshooting Methods |
108
•
Receiving data packets from the HUB
: Connect the Internet port of the device and the PC to the
same HUB, and then use Sniffer, Ethereal or Wireshark software to capture the signal traffic.
•
Receiving data packets from PC port
: Connect the Internet port of the phone to the Internet and the
PC port of the phone to a PC. Before capturing the signal traffic, make sure the phone can span data
packets received from the Internet port to the PC port. It is not applicable to CP960 phones.
•
Span to PC Port Configuration
The following table lists the parameter you can use to configure span to PC port.
Parameter
static.network.span_to_pc_port
[1]
<y0000000000xx>.cfg
Description
It enables or disables the device to span data packets received from the WAN port to the
PC port.
Note
: It works only if “static.network.pc_port.enable” is set to 1 (Auto Negotiation).
Permitted Values
0
-Disabled
1
-Enabled, all data packets from the Internet port can be received by PC port.
Default
0
Web UI
Network
>
Advanced
>
Span to PC
>
Span to PC Port
[1]
If you change this parameter, the phone will reboot to make the change take effect.
Analyzing Configuration Files
Wrong configurations may a poor impact on the device. You can export configuration file(s) to check the
current configuration of the device and troubleshoot if necessary. You can also import configuration files for
a quick and easy configuration.
We recommend you to edit the exported CFG file instead of the BIN file to change the device’s current
settings. The config.bin file is an encrypted file. For more information on the config.bin file, contact your
Yealink reseller.
•
Exporting BIN Files from the Device
•
Importing BIN Files from the Device
Exporting BIN Files from the Device
Procedure
1.
From the web user interface, navigate to
Settings
>
Configuration
>
Configuration
.
2.
In the
Export Configuration
block, click
Export
to open the file download window, and then save the
file to your local system.
Importing BIN Files from the Device
Procedure
1.
From the web user interface, navigate to
Settings
>
Configuration
>
Configuration
.
2.
In the
Import Configuration
block, click the white box to select a BIN configuration file from your local
system.
Summary of Contents for T58A Teams
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