YBA Warranty Policy Information
YBA warrants this product to be free from defects in materials and workmanship subject to the following:
The warranty period may vary from country to country and according to local regulations. Consult your
dealer or distributor to confirm the warranty duration in your country.
YBA will repair or replace this product (at YBA's sole option) or any defective parts in this product within the
terms of the warranty.
YBA warranty applies to the original purchaser only.
Always
ensure that you retain a valid proof of
purchase.
YBA shall not be liable for any incidental or consequential damages for breach of any express or implied
warranty in this product.
Except to the extent prohibited by law, this warranty is exclusive and in lieu of all other express and implied
warranties.
YBA warranty does not affect your statutory rights.
To obtain warranty service, please contact the YBA authorized dealer from whom you purchased this
product. Your dealer will deliver the product to the registered YBA service centre.
Shipping to the service centre is at your cost and your amplifier must be packed in either its original carton
or packaging affording an equal degree of protection.
Proof of purchase in the form of a bill of sale or receipted invoice, which is evidence that this product is
within the warranty period, must be presented to obtain warranty service.
This warranty is invalid if
(a) the factory-applied serial number has been modified, altered or removed from this product
(b) this product was not purchased from a YBA authorized dealer
(c) the product shows any evidence of repair or attempt to repair not performed by a YBA authorized
service centre.
Maintenance and service or replacement of parts due to normal wear and tear
Faults caused by extreme situations (such as damage due to lightning, floods, moisture, fire...)
Problems arising from the misuse of the product or use of this product for non-domestic use
Faults caused by shock or the result of the product being dropped
Faults due to unauthorised opening or tampering with the unit
Damages due to repairs, modifications or cleaning by non-approved technicians or due to the use of non-
YBA parts
Damage or defects caused by the use of inadequate packing during return to an authorized service centre
Damage to the outer chassis due to normal or abnormal wear and tear
Any complete or partial loss of data/files
Faults caused as a result of a short-circuit on the loudspeaker outputs
Warranty Procedure
Warranty Exclusions
Faults caused by other devices or accessories such as power cords, power filters, loudspeakers
Heritage PH100 Phono Preamplifier
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