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CANADA WARRANTY
YARD FORCE LIMITED WARRANTY
Product Warranty
Please keep your original purchase receipt in a safe place as proof of purchase. Warranty coverage for
this product must be verified by the original purchase receipt. The warranty period begins on the day the
product was purchased from an authorized retailer of Yard Force products. Warranty coverage
only applies to the original purchaser and is not transferable. Warranty coverage is only provided on
products purchased and used in the Canada from authorized Yard Force retailers. Products purchased or
used outside of the Canada are not covered by this warranty.
(3) Three-Year Warranty from The Date of Purchase – Drivetrain and Chassis
(1) One-Year Warranty from The Date of Purchase – Battery and Charger
The YF56vRX-RER38-Li50 has a Three-Year Limited Warranty from the date of purchase against manufacturer
defects for residential use only, excluding the battery and charger. Commercial use voids the warranty.
This warranty does not cover accidental damage, unreasonable use, normal wear and tear, neglect or
non-compliance with the Operating, Safety and Maintenance Instructions. All service, outside of normal
maintenance as described in this manual, must be done by an authorized service technician. Any
and accessories used on and with this product must be manufacturer/or and authorized by Merotec Inc.
(90) Ninety-Day Warranty – Accessories
The accessories included with the YF56vRX-RER38-Li50; including the knobs, hitch pins, blades, tires, brakes,
etc., and other similar parts are warranted against manufacturer defects for residential use only for a period
of 90 days from date of purchase.
Warranty does not cover loss of use or other consequential damages arising from any of the above, nor
does it cover repairs made or attempted by unauthorized persons. This warranty is void if the product
is used for commercial, rental or industrial purposes. Certain parts, attachments and accessories are
subject to normal wear and tear and are excluded from the warranty.
Service and Warranty Claims Process
Contact the Yard Force Customer Service toll-free at
1-833-818-4111 Monday - Friday between 8:30 AM and
4:30 PM
Eastern Time for service and warranty support.
Yard Force Canada Service Support agents can help you troubleshoot problems over the phone to get
you back up and running as quickly as possible. In the situation where service or warranty inspection is
needed, please follow these steps:
1. Contact Yard Force Customer Service at
1-833-818-4111 Monday - Friday between 8:30 AM and
4:30 PM Eastern Time.
2.
3. If service or a warranty evaluation is requested, Yard Force Canada will provide an RGA number that
should be used in all communications with Yard Force Canada and if necessary, a list of local authorized
service centers to bring your lawn mower to for evaluation and repair.
4. All shipments to Yard Force Canada must have an RGA number. Any shipment received that does not
have an RGA number clearly marked on the outside of the box will be refused.
5. All shipments must be sent pre-paid; Yard Force Canada does not pay for any shipping or transportation
costs for service or warranty evaluation. Yard Force Canada is not responsible for any packages that are
lost by carrier. We recommend that shipments are made by a carrier that provides tracking and delivery
For more information or to ask questions, please call toll-free
1-833-818-4111 or [email protected]
Monday - Friday between 8:30 AM and 4:30 PM ET.
WARRANTY
