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1-866-902-9690
USA WARRANTY
YARD FORCE LIMITED WARRANTY
Product Warranty
Please keep your original purchase receipt in a safe place as proof of purchase. Warranty coverage for
This product must be verified by the original purchase receipt. The warranty period begins on the day the
product was purchased from an authorized retailer of Yard Force products. Warranty coverage
only applies to the original purchaser and is not transferable. Warranty coverage is only provided on
products purchased and used in the USA and Puerto Rico from authorized Yard Force retailers. Products
purchased or used outside of the USA and Puerto Rico are not covered by this warranty.
(3) Three-Year Warranty from The Date of Purchase – Drivetrain and Chassis
(1) One-Year Warranty from The Date of Purchase – Battery and Charger
The YF56vRX-RER38-Li50 has a Three-Year Limited Warranty from the date of purchase against
manufacturer defects for residential use only, excluding the battery and charger. Commercial use voids
the warranty. This warranty does not cover accidental damage, unreasonable use, normal wear and tear,
neglect or non-compliance with the Operating, Safety and Maintenance Instructions. All service, outside of
normal maintenance as described in this manual, must be done by an authorized service technician. Any
unauthorized service or changes to the original configuration of this product will void the warranty. All parts
and accessories used on and with this product must be manufacturer/or and authorized by Merotec Inc.
(90) Ninety-Day Warranty – Accessories
The accessories included with the YF56vRX-RER38-Li50; including the knobs, hitch pins, blades, tires,
brakes, etc., and other similar parts are warranted against manufacturer defects for residential use only for a
period of 90 days from date of purchase.
Warranty does not cover loss of use or other consequential damages arising from any of the above, nor
does it cover repairs made or attempted by unauthorized persons. This warranty is void if the product
is used for commercial, rental or industrial purposes. Certain parts, attachments and accessories are
subject to normal wear and tear and are excluded from the warranty.
Service and Warranty Claims Process
Contact the Yard Force Customer Service toll-free at
(866) 902-9690 Monday-Friday between 8:30 AM
and 5:00 PM
Eastern Time for service and warranty support.
Yard Force USA Service Support agents can help you troubleshoot problems over the phone to get
you back up and running as quickly as possible. In the situation where service or warranty inspection is
needed, please follow these steps:
1. Contact Yard Force Customer Service at
(866) 902-9690 or [email protected] Monday-
Friday between 8:30 AM and 5:00 PM Eastern Time
.
2. Send in proof-of-purchase and serial number (if applicable) to confirm warranty coverage.
3. If service or a warranty evaluation is requested, Yard Force USA will provide an RGA number that should
be used in all communications with Yard Force USA and if necessary, a list of local authorized service
centers to bring your lawn mower to for evaluation and repair.
4. All shipments to Yard Force USA must have an RGA number. Any shipment received that does not have
an RGA number clearly marked on the outside of the box will be refused.
5. All shipments must be sent pre-paid; Yard Force USA does not pay for any shipping or transportation
costs for service or warranty evaluation. Yard Force USA is not responsible for any packages that are
lost by carrier. We recommend that shipments are made by a carrier that provides tracking and delivery
confirmation.
For more information or to ask questions, please call toll-free (866) 902-9690 or [email protected]
Monday-Friday between 8:30 AM and 5:00 PM Eastern Time.
WARRANTY
