Troubleshooting
125
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The music in the PC server
cannot be played back.
The PC does not have Windows Media Player 11
or Windows Media Connect 2.0 installed in it.
Install Windows Media Player 11 or Windows Media
Connect 2.0 in the PC.
—
The music is recorded in a format that cannot be
played on this unit. This unit cannot play music
formats other than WMA, MP3, MPEG-4 AAC,
and WAV (PCM format). Also note that it cannot
play certain music files even if these are recorded
in the WMA, MP3, MPEG-4 AAC, or WAV
format.
Play music recorded in a format that this unit is compatible
with.
—
The MusicCAST server cannot
be connected.
You are attempting to connect to MCX-1000. The
MusicCAST server that can be connected by this
unit is MCX-2000.
Use MCX-2000 or the PC server.
—
Auto Configuration is not executed.
Execute “Auto Configure”.
68
“
Disconnected
” is displayed
even when a USB device is
present.
This unit recognized the USB storage device as
an illegal device.
Turn this unit off then on again.
69
The Internet Radio cannot be
played.
The firewall of the network device is activated.
The Internet Radio can be played only when it
passes through the port designated by each radio
station. The port number is variable depending on
radio station.
Check the firewall setting of the network device.
—
Connection to the Internet is disconnected.
Check the configuration of the network device, and then
contact the network connection provider.
—
The music files and directories
in the USB device cannot be
viewed.
The music files and directories are placed in
locations other than the FAT area.
Place music files and directories in the FAT area.
—
You are attempting to browse directory
hierarchies of over 8 levels or a directory with
more than 500 files.
Modify the data structure on your USB device.
—
The USB device cannot be
recognized.
The connected USB device is USB portable audio
player.
Some devices may become easier to recognize when they
are inserted before turning this unit on.
69
This unit does not recall the
correct item by using numeric
buttons (1-8).
The connected USB device is incorrect.
Connect the USB device that stores the preset item.
69
The directory that stores the selected item is
changed.
Preset the desired item to the numeric button (1-8) again.
70
This unit does not recall the
selected item by using numeric
buttons (1-8).
The USB device is not connected correctly.
Connect the correct USB device properly.
37
The PC or MCX-2000 that stores the selected
item is turned off.
Turn on the PC or MCX-2000.
68
The selected Internet Radio station is temporary
unavailable or out of service.
Try again when the selected Internet Radio is providing the
service.
69
Preset other Internet Radio stations.
69
Problem
Cause
Remedy
See page
Status message
Cause
Remedy
See page
Please wait
(Starting Server)
This unit is in the middle of waking up MCX-2000
that has been set to the standby mode.
Wait for approximately 20 seconds.
—
Connect error
There is a problem with the signal path from your
network to this unit.
Check the connection between this unit and the LAN port on
your router or hub.
37
Make sure your router is properly connected and turned on.
Also, make sure your modem is properly connected and turned
on when you are attempting to listen to Internet Radio.
37
Disconnected
Your USB storage device or USB portable audio
player has been disconnected from the USB port
on this unit.
Check the connection between this unit and your USB storage
device or USB portable audio player.
—
The PC server or MCX-2000 previously connected
to this unit no longer exists.
Connect this unit to the available PC server or MCX-2000.
68
There is a problem with the signal path from your
USB storage device or USB portable audio player
to this unit.
Turn off this unit and reconnect your USB storage device or
USB portable audio player to the USB port on this unit.
39
Try resetting your USB storage device or USB portable audio
player.
—
Access error
This unit cannot access your USB storage device
or USB portable audio player.
Try another USB storage device or USB portable audio player.
—
There is a problem with the signal path from your
USB storage device or USB portable audio player
to this unit.
Turn off this unit and reconnect your USB storage device or
USB portable audio player to the USB port on this unit.
39
Try resetting your USB storage device or USB portable audio
player.
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