Yacht Devices YDEN-02 Series, User Manual

Page: 45 / 60

APPENDIX A. Troubleshooting
Situation Possible cause and correction
LEDs does not signal
when NMEA 2000 is
turned on
1. No power supply on the bus. Check if the bus power
is supplied (NMEA 2000 network requires a separate
power connection and cannot be powered by a plotter or
another device connected to the network).
2. Loose connection in the power supply circuit.
Treat the Device connector with a spray for cleaning
electrical contacts. Plug the Device into another connector.
Network LED (yellow)
is constantly lit
Network cable is unplugged, damaged, or all Ethernet
devices are turned off, see Section II.2..
Network LED (yellow)
flashing, but Gateway
is not accessible from
a PC
The Ethernet interface is physically connected, the problem
is in settings. Check Section III.5 for Ethernet settings
troubleshooting.
I forgot the password
to administrative
web site
Perform settings reset, see Section V.
Software application
does not work as
expected
1. Check NMEA filters configuration
(see
Section IV.3).
2. Record diagnostics data
(see Section VII) and send
it with a software screenshot to technical support.
— 45 —