Xtreme Power Conversion Corporation
Web/SNMP Cards
Page 45
UPS Management
Troubleshooting Network Connection
When experiencing difficulties in the network access to the card follow the flowchart below to identify the root-
cause of the problem and implement proper corrective actions.
(*) If the adapter and the relevant network node belong to different subnets check the gateway settings.
(**) Credentials are not limited to username and password, but – for example – also include SNMP community
name, port, etc. Also, make sure the relevant user configuration allows access to the adapter using the selected
interface.
Should you consider contacting your support interface for addressing network connection issues pls. attach an of
log the network communication (i.e. capture network traffic with a network protocol analyser).
