Xplore 304 Manual Download Page 93

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8-37

HOW TO USE YOUR CARAVAN’S EQUIPMENT

Problem

Possible cause

Solution

Burners do not burn of
burn unevenly

Gas bottle is empty

Gas tap is closed

Burner caps are not
correctly positioned

Burners are wet or clogged

Change gas bottle

Open tap

Allow caps to cool, then
reposition them

Dry or clean burners

Spark ignition does not
spark

12V DC battery is discharged

Connections are loose

Ignition points are wet or dirty

Charge battery

Secure connections

Dry or clean ignition points

Control knobs do not function

Knobs are mounted incorrectly

Install knobs correctly

If you cannot solve a problem, contact the authorised local Service Centre or Thetford Customer
Service in your country.

Troubleshooting

Summary of Contents for 304

Page 1: ...system Buccaneer only 5 3 GETTING STARTED 6 1 Electricity 6 1 Power Supply Charger 6 1 12v Systems 6 1 Generator Charger 6 1 Electricity Mains Supply 6 1 Connecting To Mains Supply On Arrival at Site...

Page 2: ...8 39 Use of the Grill 8 39 Use of the Oven 8 40 Safe Cooking 8 40 Temperature Control 8 42 Use of the Burners 8 43 K1520 All ranges except Xplore 8 43 Use of the Electric Hotplate if applicable 8 44...

Page 3: ...l Ko Secure Wheel Lock Option 9 2 Window Chassis Marking 9 4 Electronic Tagging 9 4 CARE OF YOUR CARAVAN 10 1 Exterior Cleaning 10 1 Wheels 10 1 Glass Fibre Reinforced Plastic GRP Where Applicable 10...

Page 4: ...CONTENTS 4 CONTENTS WIRING DIAGRAMS 14 1 GENERAL QUESTIONS 15 1 GLOSSARY 16 1 SERVICE DOCUMENTS 17 1 NOTIFICATION OF CHANGE OF OWNERSHIP 18 1 NOTIFICATION OF CHANGE TO NAME AND ADDRESS 19 1 INDEX 20 1...

Page 5: ...a gross vehicle weight in excess of 3500 kgs When selecting a towing vehicle it is recommended that you consult the Caravan Towing Guide which is available from the NCC By following the instructions...

Page 6: ...All Touring caravans manufactured by Erwin Hymer Group UK are designated by their model year For example 2022 Model year runs from 1st September 2021 to 31st August 2022 Erwin Hymer Group UK Technical...

Page 7: ...eak please open all the windows then vacate the caravan Turn off the gas container if safe to do so then contact your nearest Erwin Hymer Group UK Retailer to arrange for them to check the gas system...

Page 8: ...iesel Fumes The fitting of a tail pipe to your exhaust will reduce the possibility of fumes entering your caravan through the front fixed ventilation points FIRE SAFETY It is recommended that one dry...

Page 9: ...L 10N 50 L is the body length of the caravan in meters N is the number of berths 50 is for normal equipment carried in the caravan a sample list is given below Kettle 0 5kgs Bed linen 6kgs Crockery 5k...

Page 10: ...2 4 GENERAL SAFETY...

Page 11: ...ehicle LOADING Always lower and secure the jockey wheel and the four corner steadies with the brace provided before entering the caravan This will ensure that the caravan does not tip up when you are...

Page 12: ...avan s hitch Use of the caravan handbrake is advised Extreme caution should be taken if manoeuvring the caravan down hill or on wet slippery surfaces vi Make sure the jockey wheel height is sufficient...

Page 13: ...can be made easier by using the jockey wheel to assist lifting The friction pads are pressed against the towball and hence generate a stabilising damping force These pads are therefore subject to wea...

Page 14: ...aravan or fit the AL KO manoeuvring handle to your jockey wheel available separately 1 During opening or closing the AKS must only be operated by one person 2 Press stabiliser lever down by hand force...

Page 15: ...cable to secure it in place but can if necessary So how should the breakaway cable be secured to the tow vehicle In the absence of specific advice from the manufacturer supplier follow these simple g...

Page 16: ...that the cable is long enough to allow for any sharp turns otherwise the cable may inadvertently apply the trailer brakes and this could cause damage to the brake components Remember to check the brea...

Page 17: ...e speed limit is reduced to 60mph SETTING OFF i Pull away smoothly in the towing vehicle Allow more engine speed to produce the power to move the additional weight of the caravan ii Avoid wear and tea...

Page 18: ...When your caravan was first manufactured the tyres fitted were chosen because they would carry the load that the caravan was designed to carry Note that it may be possible to increase the maximum tec...

Page 19: ...REVERSE SLOPING SITE OR STEEP HILL For successful parking on a reverse slope or steep hill the operator need only apply the handbrake with one hand while gently but purposely inching the caravan a sm...

Page 20: ...uch as a big foot or alternative suitable device You should then park your car usually next to the caravan furthest away from the door side Please note On upward facing pitches when the hydraulically...

Page 21: ...ages to the caravan and or serious physical injuries Using the E P hydraulics levelling system for other purposes than supporting the caravan is officially forbidden according the E P Hydraulics Limit...

Page 22: ...unting frame you only have to touch the screen to activate the touchscreen By doing this the startup screen will appear in a landscape orientation Touch the screen to activate the touchscreen landscap...

Page 23: ...locked in the mounting frame First time operating When you use the E P Hydraulics touchscreen for the first time it is wise to first determine your personal language and access code settings This is p...

Page 24: ...u should not need to change this setting However if you would like to set a different level point you can follow the procedure laid out in the E P Hydraulics User manual supplied with the system Contr...

Page 25: ...ator BATTERY STATUS indicator BATTERY STATUS indicator 5 lines indicates fully loaded Battery is charging Full empty Brings you to the next screen of the manual levelling procedure Brings you to the n...

Page 26: ...ower side this with the aim to compensate on extreme height difference This will avoid the risk that the system is not able to level the vehicle due to large difference in height When the difference i...

Page 27: ...he middle of the spirit level When the automatic levelling procedure is complete the SPIRIT LEVEL shows a blue circle centered in the middle Depending on the angle of the terrain and type of vehicle t...

Page 28: ...here necessary IMPORTANT Before levelling the vehicle manually in case of considerable slope it is advisable to put some extra materials e g wooden plates under the footplate of the jacks on the lower...

Page 29: ...ground Step 3 Push the button FRONT SIDE and hold it down until the front jacks have reached the ground Hold the button down a little longer to allow the vehicle to lift apr 3 5 cm on the front side...

Page 30: ...l system stops and then completely levelling the other side Perform this action s in small alternating steps In this way the system is working optimally Press button FRONT SIDE if the orange arrow is...

Page 31: ...me to RETRACT ALL JACKS Now the hydraulic pump starts working to start retracting the jacks By pushing the button RETRACT ALL JACKS a STOP sign appears on the screen this is to give the user the possi...

Page 32: ...5 14 ARRIVING ON SITE Schematic diagram of the hydraulic Levelsystem Below the schematic view diagram of the E P Hydraulics Levelsystem...

Page 33: ...al operation all jacks should always be extended and should have ground contact before levelling starts The system can t handle all angles limit in levelling The limit values differ per caravan depend...

Page 34: ...start Battery voltage low Charger is defective or there is no voltage being supplied Recharge the battery The red battery lamp lights up Battery voltage low Charger is defective or there is no voltag...

Page 35: ...advise you to take additional safety and precautionary measures Especially because your safety during operation of the system For optimal performance under extreme conditions 30 degrees we recommend...

Page 36: ...abuse or negligence overloading damage through accident incorrect loading or incorrect weight distribution damage through improper use or improper maintenance connection to wrong parts or repair attem...

Page 37: ...CD to the ON position ELECTRICITY MAINS SUPPLY Your caravan s main electrical installation is designed to run on 230V at 50 hertz AC supply CONNECTING TO MAINS SUPPLY ON ARRIVAL AT SITE Before connect...

Page 38: ...pin plug from the site supply iii Disconnect the female 3 pin plug from the caravan and store the cable in an appropriate locker OVERSEAS ELECTRICAL CONNECTION Please note Connection to a mains voltag...

Page 39: ...ion to prevent the build up of CO2 Space Water heaters may produce sufficient amounts of CO2 to pollute the awning space If an awning enclosure is attached these appliances must not be used on gas Ple...

Page 40: ...r ensure that all gas operated appliances are turned off particularly after winterisation Ensure all connections are secure When the cylinder is connected please ensure that the high pressure hose is...

Page 41: ...placed 10 years from the date of manufacture Instructions for use The two inlets of the regulator are to be connected by means of two high pressure hoses complying with the specfications of Standard E...

Page 42: ...then turn on the gas bottle to allow gas to flow into the caravan In order to make all your caravan gas appliances operational it is necessary to open each appliance gas tap as detailed in previous co...

Page 43: ...r container Ensure that the pump reaches the bottom of the water container as shown Step Two Open socket lid by using the side grips as shown Step Three Insert plug and secure by using the socket lid...

Page 44: ...conds turn off the shower Step 2 Open the cold shower and the pump should start there may be a short delay Step 4 After approximately 10 seconds the pump should still be running press and hold the cal...

Page 45: ...ry Problem Solution Check at least one tap is open Turn the pump isolator switch off then on again Check the battery is fully charged Check the pump isolatior switch is on Check the master switch is o...

Page 46: ...cient running and maximum pump life Ensure there is sufficient water in the container Ensure continuous operation does not exceed 15 minutes Ensure all pipework connections are secure and watertight E...

Page 47: ...least twice a season Water System Replacement Parts Part Number Description GP1652 Whale High Flow Pump Only EP1612 Whale High Flow Pump and Plug EP1612 Whale Watermaster IC Kit includes High Flow Pum...

Page 48: ...6 12 GETTING STARTED...

Page 49: ...charge Points to remember Prolonged discharge causes harmful sulfation and may damage a battery For peak performance never let a battery sit discharged for long periods of time Over discharged batteri...

Page 50: ...he switch can be re set restoring the supply back to normal Please note Simultaneous operation of all of the 230V mains electrical equipment may not be possible A typical UK caravan site mains hook up...

Page 51: ...To connect a solar panel insert the panel connection lead into the connection point within the battery box please ensure that you have a regulator in line whenever a solar panel is connected External...

Page 52: ...7 4 ELECTRICAL SYSTEM MAINS UNIT XPLORE...

Page 53: ...7 5 ELECTRICAL SYSTEM MAINS UNIT AVANTE CASITA...

Page 54: ...7 6 ELECTRICAL SYSTEM MAINS UNIT AFFINITY CAPIRO...

Page 55: ...7 7 ELECTRICAL SYSTEM MAINS UNIT CRUSADER CAMINO...

Page 56: ...7 8 ELECTRICAL SYSTEM MAINS UNIT BUCCANEER...

Page 57: ...ote Before attempting to use any gas equipment please ensure that the gas bottle is connected securely to the caravan s regulator via a high pressure gas hose and the bottle valve is in the on positio...

Page 58: ...8 2 HOW TO USE YOUR CARAVAN S EQUIPMENT CONTROL PANEL XPLORE Please note Please note the light switch on the control panel only controls the high level lighting in the front lounge area...

Page 59: ...r Home Set Up and Options Glows red when gas is lit Heater Timers Battery Status Mains Electric Connected Amps in use Heating System Water Heater Control Clock iVan Control Panel Space Heater Reset Bu...

Page 60: ...will automatically switch off iv To use water from the on board water tank the left hand switch must remain in the on position then depress the right hand switch to the INT position Digital readout v...

Page 61: ...ace Heater or Water Heater on gas only a 12 V d c supply must be connected at all times To operate the Space Heater or Water Heater on electric they must also be connected to a suitable 230V a c suppl...

Page 62: ...ction Key until the 500W icon is illuminated To select 1000W Press the Space Heater Function Key until the 1000W icon is illuminated To select 2000W Press the Space Heater Function Key until the 2000W...

Page 63: ...is lit please refer to the Troubleshooting section For Electric Operation The Water Heater is equipped with 2 electric power settings 750W and 1500W To select 750W Press the Water Heater Function Key...

Page 64: ...that there is gas in the bottle and no blockage in the gas line Ensure that propane is used at temperatures below 5 C clear lockout as described 2 Overheat Check the air ducts and vents are not blocke...

Page 65: ...first attempt is unsuccessful you can retry an additional 4 times If the lockout still will not clear Identified by a solid LED please press the Reset Button on the Space Heater If the Space Heater lo...

Page 66: ...en 10V and 15V check connections between Water Heater and battery Check alternator or external battery charging Clear lockout as described 5 Other Internal fault Attempt to clear lockout as described...

Page 67: ...tuations When refuelling the vehicle refuelling the vehicle towing the caravan or refuelling any other appliances When the vehicle in which the Space Heater is installed is in motion unless the Vehicl...

Page 68: ...pen and not obstructed and must not contain through floor ventilation openings The inlet vents of the Space Heater must never be blocked and at least one hot air outlet vent must be permanently open W...

Page 69: ...be switched on via any other means of controlling the heater Safe Operation of the Heater Keep all air inlets and outlets clear at all times BS EN 624 The surfaces of the heater and exhaust flue in a...

Page 70: ...appliance may be used while driving according to the directive UN ECE R 122 if the system includes a gas pressure regulator with an appropriately configured gas installation National regulations and r...

Page 71: ...AVAN S EQUIPMENT Space Heater Icon Room Heater Control Screen Fault Indicator Frost Setting On Night Setting On Electric Setting Timer in use Temperature inside the Vehicle Gas in use IVAN CONTROL PAN...

Page 72: ...ric On 3 00kW Electric Off 3 00kW Electric On Gas Off Gas On Fan Off Fan On Off Button Active Off Button Inactive Night Mode 10 C 18 C Off Night Mode 10 C 18 C Active Night Mode Selected Frost Protect...

Page 73: ...8 17 HOW TO USE YOUR CARAVAN S EQUIPMENT 1 Select Temperature 2 Activate Gas Power 3 Activate Electric Setting 6 C 10 C 10 C 18 C...

Page 74: ...8 18 HOW TO USE YOUR CARAVAN S EQUIPMENT Usable Electric Settings 6A 0 75kW 230V a c 10A 1 50kW 230V a c 16A 3 00kW 230V a c 4 Setting Timers 5 Activating Timers...

Page 75: ...are not restricted 2 Wait 10 mins for heater to cool down 3 Go to step 4 Fault type 3 Inadequate supply voltage 10 5 15 9V d c Heater inoperable under 10 1V 10 5 15 9V d c 10 5 15 9V d c X Go to step...

Page 76: ...8 20 HOW TO USE YOUR CARAVAN S EQUIPMENT Step 4 Clear Lockout If problems persist please contact Whale Support on 44 0 845 217 2933 3 2 OR 1...

Page 77: ...t Indicator Frost Setting On Eco Setting On Electric Setting Timer in use Water Temperature Gas in use Integrated Controls Room Heater Control Pump Power Home Set Up and Options Glows red when gas is...

Page 78: ...1 50kW Electric On Gas Off Gas On Off Button Active Off Button Inactive Frost Protection Mode 5 C Off Frost Protection Mode 5 C Active Eco Mode Selected Eco Mode 55 C Active Frost Protection Mode Sele...

Page 79: ...2 Activate Electric Setting Water Heater Control Screen Electric Select Usable Electric Settings 6A 0 75kW 230V a c 10A 1 50kW 230V a c Whale iVan Control Panel Usable Electric Settings for Water Heat...

Page 80: ...etting is active Check the heater has fully drained if there is a risk of freezing The drain valve is located at the top of the water heater beside the cold and hot water inlet To operate the drain va...

Page 81: ...ully dry before reconnecting the electrical supplies If de scaling of this appliance is required this can be done using a domestic liquid de scaling product and fully rinse through with clean water af...

Page 82: ...u must clear the fault code by pressing OK When the lockout has been cleared successfully the Water Heater will default to Off The user must select the desired power operation to operate the Water Hea...

Page 83: ...ther the pump switch or main switch Open all the hot water taps in the vehicle and operate the drain valve fitted in the system The drain valve must be left in the open position to ensure all the wate...

Page 84: ...ach its submenu Press the MENU button to reach the Settings menu Features marked with asterisks are accessories Operating messages Displayed if temporary service interruption occurs this is not an err...

Page 85: ...the Status screen Set the desired temperature The temperature can be set from 5 C to 30 C in increments of 0 5 C To set the temperature press Indoor single zone Respective zone dual zone The temperat...

Page 86: ...to ensure stable combustion Varied operating conditions at high altitudes may cause the boiler to not always reach full gas operation Tap the slider on the High altitude mood menu bar to start and tu...

Page 87: ...n off the function select the start time and the engine heating duration EisEx defroster for gas regulator Prevents ice formation in the regulator during winter Select on or off and select whether Eis...

Page 88: ...ncentrated glycol the mixture must consist of 60 distilled water or water with no salt content and 40 glycol The use of tap water may cause corrosion and affect the warranty If the system is exposed t...

Page 89: ...ollows Heater Off mode Boiler Off Max electricity 1 kW Max electricity 1 kW Gas heating On mode Target temperature 22 0 C Temperature setting 22 0 C Hot water In normal mode All other functions will b...

Page 90: ...om in which it is installed Ensure the room has sufficient ventilation when the appliance is in use During prolonged use additional ventilation may be needed by opening a window or increasing the extr...

Page 91: ...d and turned on Ensure that the appliance is connected to the 12V DC battery for the cooling fans and spark ignition Ensure that the pan supports are positioned properly Ignite the gas burners and let...

Page 92: ...ther the grill or oven is first lit or after switching off the cooling fan may operate intermittently this is normal Maintenance and cleaning Thetford recommends an annual inspection service by an app...

Page 93: ...aps to cool then reposition them Dry or clean burners Spark ignition does not spark 12V DC battery is discharged Connections are loose Ignition points are wet or dirty Charge battery Secure connection...

Page 94: ...Push the ignition button For non ignition models Hold a lit match or gas match to the burners Keep the control knob pressed for about 10 15 seconds and then release it Adjust the height of the flame...

Page 95: ...on Open the door and push the control knob Continue pressing the control knob and turn it anti clockwise to the full rate position For spark ignition models Push the ignition button For non ignition m...

Page 96: ...rners If the burner has not lit within 15 seconds turn the control knob back to the 0 position and release it Wait at least 1 minute and repeat the steps above to turn on the appliance Although the gr...

Page 97: ...the back of the oven To remove a shelf pull it forward until it stops raise at the front and remove To place a shelf in the oven lower it at the front and slide it backward until it stops Do not leave...

Page 98: ...spacing to ensure free circulation of heat When roasting with aluminium foil ensure the foil does not impair circulation of heat or block any oven flue outlet Temperature control The temperature in t...

Page 99: ...models Push the ignition button For non ignition models Hold a lit match or gas match to the burners Keep the control knob pressed for about 10 15 seconds and then release it Adjust the height of the...

Page 100: ...sing the control knob and turn it anti clockwise to the full rate position For spark ignition models Push the ignition button For non ignition models Hold a lit match or gas match to the burner Keep t...

Page 101: ...ob pressed for about 10 15 seconds and then release it Adjust the required heat setting Place the oven shelf in the required position and close the door Ignition must always be carried out with the ov...

Page 102: ...e outlet Temperature control The temperature in the oven is controlled by a thermostatic gas tap and is variable over the range 130 C to 240 C The table provides a guide to the approximate temperature...

Page 103: ...nu Operating mode menu Settings menu MODE Closing and securing the refrigerator door Press the door shut until you clearly hear it click at the top and bottom The door is now closed and secured Notes...

Page 104: ...the event of a fault the LED warning symbol in the display lights up continuously and the LEDs flash according to the fault Cleaning and maintenance WARNING Always disconnect the refrigerator from th...

Page 105: ...e handle to open the door Microwave cooking 1 Press the POWER button once and P100 will display and flash 2 Turn the TIMER WEIGHT to select the microwave power P100 P90 P80 P70 P60 P50 P40 P30 P20 P10...

Page 106: ...larm after this time would mean your smoke alarm may have insufficient power to alert you in a real fire situation When the alarm is removed from the base plate the power pack will automatically deact...

Page 107: ...sensitivity reset cycle for approximately 10 minutes During the reduced sensitivity reset cycle the red LED on your alarm will continue to flash more rapidly than normal approximately once every seco...

Page 108: ...it has no odour or taste and cannot be seen Like oxygen CO enters the body through the lungs during the normal breathing process It competes with oxygen by replacing it in the red blood cells thereby...

Page 109: ...e of carbon monoxide For this and other reasons do not use this carbon monoxide detector on an intermittent basis or as a portable detector or an intermittent basis or as a portable detector for tryin...

Page 110: ...tened Note Aerosol CO may be used in order to avoid having to burn incense sticks Read all steps thoroughly before attempting to test the sensor Step 1 If the detector is wall or ceiling mounted unhoo...

Page 111: ...once per minute for up to 30 days IMPORTANT This does NOT mean that the detector has detected carbon dioxide Replace batteries immediately If the product continues to chirp despite having new batteri...

Page 112: ...dosage of Thetford toilet fluid see product label into the holding tank This avoids unpleasant smells and keeps the inside of the tank clean Next add approximately 2 litres of water enough to ensure...

Page 113: ...ush water tank g Rotating Emptying Spout h Automatic Pressure Release Vent i Sliding Cover j Removable Mechanism k Vent Plunger l Pull out Handle m Wheels n Blade Openener o Access Door to Waste Holdi...

Page 114: ...flush water tank When the Flush Water Tank Level Indicator lights up refill the flush water tank as only about 1 5 litres of water is left in the tank which is sufficient for approximately 2 flushes...

Page 115: ...bowl Flush the toilet bowl with water and wipe down the rest of the toilet with a damp cloth Clean seat and lid The seat and lid can easily be removed Lift the seat and lid assembly and pull the round...

Page 116: ...not recommended Storage It is important that you follow the instructions below if you do not expect to use your Thetford toilet for a long winter period Activate the Control Panel by pressing the flu...

Page 117: ...8 61 HOW TO USE YOUR CARAVAN S EQUIPMENT...

Page 118: ...of the rooflight ii Grasp the metal bar in the middle snap it out of its holder swivel down and press the rooflight outwards Rooflight is opened automatically after approx 150mm by the two gas spring...

Page 119: ...eam To avoid heat accumulation do not close blind completely during the day Open both pleats when not using the vehicle Cleaning For easier cleaning the dome can be removed from the inner frame by rel...

Page 120: ...ed blinds with a soft brush dry cloth or feather duster We strongly advise against wet cleaning as this can damage the insect screen and blackout pleated blind Stargazer Rooflight Where fitted i To op...

Page 121: ...blind down by its centre catch Do not pull down by one side of the blind This will inevitably lead to problems ii Do not allow blinds to spring back freely Always control them by hand Flyscreens i To...

Page 122: ...gh so do not lift the lever with the tap turned to the full left position CAUTION For winter storage and to prevent frost damage the tap swivel must be left in the centre up position GAS LOCKER DOOR P...

Page 123: ...it can be opened by inserting a coin into the lower slot identified in the drawing B and turning the slot OTHER INTERNAL DOORS Other internal doors such as the wardrobe and table storage locker are f...

Page 124: ...rate force will be sufficient to disengage the magnetic catch and open the door ROOM DIVIDER WHERE FITTED The room divider should be held in place during transit by the use of the strap with the stud...

Page 125: ...up BED MAKE UP XPLORE Parallel Lounge The two single beds can be easily converted into a double bed by pulling out the bed slats stored beneath the chest of drawers or stored in the bed slat box at th...

Page 126: ...8 70 HOW TO USE YOUR CARAVAN S EQUIPMENT Day and Night Bed Makeup 304...

Page 127: ...8 71 HOW TO USE YOUR CARAVAN S EQUIPMENT Day and Night Bed Makeup 585...

Page 128: ...SITA Parallel Lounge where applicable The two single beds can be easily converted into a double bed by pulling out the bed slats stored beneath the chest of drawers or stored in the bed slat box at th...

Page 129: ...8 73 HOW TO USE YOUR CARAVAN S EQUIPMENT Day and Night Bed Makeup 585...

Page 130: ...8 74 HOW TO USE YOUR CARAVAN S EQUIPMENT Day and Night Bed Makeup 840...

Page 131: ...ED MAKE UP AFFINITY CAPIRO Parallel Lounge The two single beds can be easily converted into a double bed by pulling out the bed slats stored beneath the chest of drawers or stored in the bed slat box...

Page 132: ...ED MAKE UP CRUSADER CAMINO Parallel Lounge The two single beds can be easily converted into a double bed by pulling out the bed slats stored beneath the chest of drawers or stored in the bed slat box...

Page 133: ...8 77 HOW TO USE YOUR CARAVAN S EQUIPMENT Day and Night Makeup Borealis 650...

Page 134: ...p BED MAKE UP BUCCANEER Parallel Lounge The two single beds can be easily converted into a double bed by pulling out the bed slats stored beneath the chest of drawers or stored in the bed slat box at...

Page 135: ...8 79 HOW TO USE YOUR CARAVAN S EQUIPMENT Day and Night Bed Makeup Aruba...

Page 136: ...8 80 HOW TO USE YOUR CARAVAN S EQUIPMENT Day and Night Bed Makeup Barracuda...

Page 137: ...8 81 HOW TO USE YOUR CARAVAN S EQUIPMENT Day and Night Bed Makeup Bermuda...

Page 138: ...e front seat and increase the seated area Please ensure you return the locking plate to its normal position see fig 2 if you wish to remove the wrap round seating Fig 1 Fig 2 A B REMOVABLE DRAWERS To...

Page 139: ...sition and lock them into the open position Ensure the bolts are locked in the open position to prevent any damage to the walls when the bunk is being lowered Next lower the bunk with care into the po...

Page 140: ...with vertical polarity This antenna can be positioned both horizontally and vertically by simply turning the knob at the bottom of the mast By turning the knob to the left the antenna shifts to the Ho...

Page 141: ...you get the best image on the TV Useful Tips Not all the television signals you can receive in the zone where you are located will necessarily originate from the same direction So if the quality of a...

Page 142: ...anufacturer so if you have any problems undertaking this task please refer to your TV manual TROUBLESHOOTING GUIDE Check aerial radio fuse If there is no power check the 5 amp fuse located within the...

Page 143: ...c Understand digital signals Digital signals have what the industry calls the Cliff effect The Cliff effect is either you have a picture or not within a very small difference of signal strength This h...

Page 144: ...t Or Buzz Mode In the buzz mode the siren will sound a short tone when a sensor is triggered instead of sounding for 30 seconds It is advisable to test all the sensors PROTECT AUTOWATCH ALARM SYSTEM W...

Page 145: ...number of errors that the ATC logs and some are self repairable by the customer but some will require the ATC to be monitored by the diagnostic equipment that is available and the AL KO service engine...

Page 146: ...cket Whale recommends that you keep the o rings lubricated for easy and secure connection removal of the plug to socket Use a water based lubricant such as silicone grease Please note Do not use vasel...

Page 147: ...nd how to get online For more detailed information please refer to the manufacturers operating instructions supplied with your vehicle Get to know your Router Credential Router Sticker located on the...

Page 148: ...ame will be visible in your devices Wi Fi settings 1 Navigate to your devices Wi Fi settings and view available Wi Fi networks 2 The Roam router will be displayed as RUT240_XXXX The last 4 characters...

Page 149: ...the router All custom settings will be deleted including any Wi Fi connections you may have added 1 To complete the factory reset press and hold down the reset button with the supplied pin needle 2 H...

Page 150: ...device can be charged on this charger both in the extended or stowed position by simply placing your device onto the charging pad The soft touch pad is spring loaded and can be pressed to either exten...

Page 151: ...d with the vehicle model Enter Dealership name from dropdown menu Enter customer details including email address A confirmation email will be sent to the customer and a one year subscription will begi...

Page 152: ...place Keep the lock set and registration card separate from the keys The lock parts and key do not have a registration number therefore keep the registration card in a safe place Caravans with twin ax...

Page 153: ...9 3 SECURITY Fig 1 Fig 2 Fig 3 Fig 4 Fig 5 Fig 6 Fig 7 Fig 8 Fig 9 Fig 10...

Page 154: ...hot GU11 9FS Telephone 0203 2821000 Spare windows labels can be found in your owners information pack for use if you ever need to order a replacement window ELECTRONIC TAGGING In conjunction with the...

Page 155: ...surface to avoid lasting damage WHEELS Do not use acidic cleaning products on the wheel bolts GLASS FIBRE REINFORCED PLASTIC GRP WHERE APPLICABLE GRP components need to be washed waxed and taken care...

Page 156: ...e cycle at 30 C This will not damage the clip glides Shrinkage may be caused should you decide to dry clean your curtains Note Curtains should not be left closed during daytime hours otherwise some fa...

Page 157: ...AND STORAGE Mattresses are made from fire retardent fabric and foam Remove upholstery from the caravan and store somewhere dry and well ventilated If upholstery is being left in situ store in an upri...

Page 158: ...this will ensure the filter is not affected by the disinfectant sterilising solution iii Fill the system by using the pump with a disinfectant sterilising solution Check that the solution at full stre...

Page 159: ...be replaced by one of the same size and load index Wheels should be changed round occasionally to equal wear and prolong the life of the tyres A tyre should be renewed if a blister rupture or cut expo...

Page 160: ...ot rotate during tightening as they are held rigid by the wheel hub brake unit x Raise the corner steadies xi Lower the caravan to the ground xii The wheel bolts should be tightened ensuring that the...

Page 161: ...ted or subjected to any other protective treatment Should the galvanising become superficially damaged exposing the steel core this should be cleaned and treated with a cold galvanising spray obtainab...

Page 162: ...is fully raised and secure before commencing any journey Fig 1 1 2 Stabiliser Unit To operate the Stabiliser once coupled to the towball simple press the stabiliser lever down as far as it will go Fi...

Page 163: ...ing the stabiliser lever please ensure your hand does not touch the coupling handle you may accidentally trap your fingers Fig 6 Noises whilst driving As a rule the friction pads of the AKS 3004 do no...

Page 164: ...d fully forward Fig 8 Release the handbrake to the fully off position If the handbrake will not go down the whole way because of the fairing or any other obstruction then the fairing must be cut away...

Page 165: ...ake shoes If the over run lever will not make contact it is possible the two lock nuts forward of the spring cylinder are incorrectly adjusted Loosen the nuts and adjust the brake rod as above Figs 8...

Page 166: ...at would result in a lack of traction should be avoided Example Peas shingle loose gravel Care should be taken when traversing ramps or other obstacles in order to prevent damage to the caravan under...

Page 167: ...wer the corner steadies to level the caravan Cover the tyres to prevent deterioration Release the handbrake xi Security Lowering the corner steadies and removing the wheels will reduce the risk of car...

Page 168: ...11 2 STORAGE...

Page 169: ...uld or discolouration of adhesive Damage including rodent damage wilful damage or negligence from abnormal working conditions will not be covered Condensation is not covered under the warranty agreeme...

Page 170: ...have been carried out in accordance with our warranty terms Service intervals a In years 1 2 and 4 through to 9 the service must be completed no more than 60 days either side of the anniversary of th...

Page 171: ...rchase from new The warranty cover for a used vehicle commences from the original date of purchase from new and is as follows Three Year Manufacturer s Warranty A maximum of Six Years Water Ingress an...

Page 172: ...remedial work then we would recommend an approved Erwin Hymer Group UK Retailer or Service Centre should undertake such work All such work must be undertaken using only approved Erwin Hymer Group UK g...

Page 173: ...e highest quality materials The fully insulated floor is a constructed timber frame with plywood internal floor and a GRP underskin for added water resistance and insulation laminated together for str...

Page 174: ...13 2 CARAVAN CONSTRUCTION...

Page 175: ...14 1 ELECTRICAL DRAWINGS WIRING DIAGRAM XPLORE...

Page 176: ...14 2 ELECTRICAL DRAWINGS ROAD LIGHTS XPLORE...

Page 177: ...14 3 ELECTRICAL DRAWINGS WIRING DIAGRAM AVANTE CASITA...

Page 178: ...14 4 ELECTRICAL DRAWINGS ROAD LIGHTS AVANTE CASITA...

Page 179: ...14 5 ELECTRICAL DRAWINGS WIRING DIAGRAM AFFINITY CAPIRO...

Page 180: ...14 6 ELECTRICAL DRAWINGS ROAD LIGHTS AFFINITY CAPIRO...

Page 181: ...14 7 ELECTRICAL DRAWINGS WIRING DIAGRAM CRUSADER CAMINO...

Page 182: ...14 8 ELECTRICAL DRAWINGS ROAD LIGHTS CRUSADER CAMINO...

Page 183: ...14 9 ELECTRICAL DRAWINGS WIRING DIAGRAM BUCCANEER...

Page 184: ...14 10 ELECTRICAL DRAWINGS ROAD LIGHTS BUCCANEER...

Page 185: ...Caravan Club They should be able to give some indication of market value Q How Can I Avoid Excessive Caravan Snaking When I Tow And What Should I Do If It Starts A Erwin Hymer Group UK has extensivel...

Page 186: ...t in this handbook but they will not be able to undertake warranty work if they are not approved by Erwin Hymer Group UK Q Why Don t You Stock Parts At The Erwin Hymer Group UK Factory A Due to the vo...

Page 187: ...e relevant countries registration authority for further information Q Who can service my Caravan A Any EHG UK Ltd Approved Service Centre can undertake the service work but this is at their discretion...

Page 188: ...15 4 GENERAL QUESTIONS...

Page 189: ...etached from the car the cable will pull the caravan handbrake on before snapping Bunk Bed This is a sleeping place usually higher up than a conventional bed Often but not always this can be folded or...

Page 190: ...ty device fitted between the gas cylinder and the gas system of a vehicle which controls the pressure of gas being released from the cylinder Grey Water This is the waste water from sink shower Gross...

Page 191: ...missible Laden Mass The technical maximum permissible laden weight of the vehicle this must not be exceeded NCC National Caravan Council The only trade association representing manufacturers retailers...

Page 192: ...d bolts to a specified degree of tightness It is recommended for adjustment of wheel fixings on vehicle Towing Limit See manufacturer s braked towing limit and manufacturer s unbraked towing limit Tow...

Page 193: ...performed in accordance with the requirements in this handbook your warranty will be invalidated however this will not affect your legal or statutory rights as a customer Erwin Hymer Group UK will no...

Page 194: ...check condition of the battery its compartment Leisure Battery if fitted check condition top up fluid if required and check the charge condition Interior lighting equipment check operation and fuse ra...

Page 195: ...r leaks Water Tanks if fitted check security of all water tanks including underslung tanks Toilet check security operation of flush pump and free from obstructions Drain down the system when checks ar...

Page 196: ...SERVICE DATE RETAILERS STAMP I We certify that an annual service has been carried out in accordance with the manufacturers and NCC recommendations 4th SERVICE DATE RETAILERS STAMP I We certify that a...

Page 197: ...rtify that an annual service has been carried out in accordance with the manufacturers and NCC recommendations 6th SERVICE DATE RETAILERS STAMP I We certify that an annual service has been carried out...

Page 198: ...17 6 SERVICE DOCUMENTS...

Page 199: ...made within the first three months of any change of legal ownership in order for the warranty cover to remain valid Erwin Hymer Group UK Limited Customer Care Delves lane Consett County Durham DH8 7PE...

Page 200: ...18 2 CHANGE OF OWNERSHIP...

Page 201: ...up UK Limited Customer Care Delves Lane Consett County Durham DH8 7PE www elddis co uk Email documents to customer care erwinhymergroup co uk NOTIFICATION OF CHANGE TO NAME AND ADDRESS Previous detail...

Page 202: ...19 2 CHANGE OF ADDRESS...

Page 203: ...10 1 Glass Fibre Reinforced Plastic GRP 10 1 Interior Walls 10 2 Jacking 10 6 Lubrication 10 6 Shower Trays Shower Room and Wash Basin Fittings 10 3 Thetford Toilet 10 4 Water Containers 10 4 INDEX W...

Page 204: ...Lights Affinity Capiro 14 6 Avante Casita 14 4 Buccaneer 14 10 Crusader Camino 14 8 Xplore 14 2 Rooflights 8 62 S Safety general 2 1 Seating wrap round 8 82 Security Additional Security 9 4 Caravan T...

Page 205: ...20 3 INDEX...

Page 206: ...20 4 INDEX Designed and Printed by Preset Graphics Ltd Tel 01332 549278 MY2023 Ref 21821...

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