Xerox WorkCentre XK50cx User Manual Download Page 5

Page: 5 / 90

U s e r G u i d e

T A B L E O F C O N T E N T S

6. MAINTAINING YOUR XK50cx

6-1

Cleaning the XK50cx

6-2

Maintaining Ink Cartridges

6-3

Cartridge Alignment

6-10

7. TROUBLESHOOTING 7-1

Document Jams

7-2

Paper Jams While Printing

7-3

Tips for Avoiding Paper Jams

7-4

LCD Display Error Messages

7-5

7-9

Summary of Contents for WorkCentre XK50cx

Page 1: ...W o r k C e n t r e X K 5 0 c x User Guide 700N00032...

Page 2: ...s all forms and matters of copyrightable materiasl and information now allowed by statutory or judicial law or hereinafter granted including without limitation material generated from the software pro...

Page 3: ...Component Location 1 2 Control Panel Functions 1 4 Using the Number Keypad 1 6 Editing Numbers or Names 1 7 Inserting a Pause 1 7 Using the XK50cx Menu 1 8 Menu Options 1 9 Reviewing System Data Opti...

Page 4: ...Special Copy Features 2 3 Collating 2 4 Printing 2 5 Printer Settings 2 6 Control Program 2 6 3 SENDING A FAX 3 1 Preparing Documents for Faxing 3 2 How to Send a Fax 3 3 Canceling a Fax 3 4 Setting R...

Page 5: ...6 MAINTAINING YOUR XK50cx 6 1 Cleaning the XK50cx 6 2 Maintaining Ink Cartridges 6 3 Cartridge Alignment 6 10 7 TROUBLESHOOTING 7 1 Document Jams 7 2 Paper Jams While Printing 7 3 Tips for Avoiding P...

Page 6: ...terials only as directed Keep all supplies and materials out of reach of children Do not use the WorkCentre XK50cx near water in wet locations or outdoors Do not place the WorkCentre XK50cx on an unst...

Page 7: ...ntre XK50cx Never remove covers or guards that require a tool for removal There are no casual operator serviceable areas within the covers of the WorkCentre XK50cx Never defeat interlock switches This...

Page 8: ...tion Install Guide Getting Started Basic Functions CD Installation Program Scanning and Printer Drivers Pagis Pro 3 0 Textbridge Pro Electronic User Guide which covers Advanced Fax Procedures Printer...

Page 9: ...WorkCentre you can Send and receive faxes Print high resolution color or black and white documents Scan photographs paper documents book pages and virtually any object which can be placed on the flatb...

Page 10: ...C A T I O N 1 Component Location Take a moment to familiarize yourself with the XK50cx components and their location Paper Exit Tray Document Input Tray Document Guide Control Panel Automatic Document...

Page 11: ...3 U s e r G u i d e C O M P O N E N T L O C A T I O N 1 Parallel Connector USB Connector AC Power Cord Connector Automatic Paper Feeder with Extension Document Glass Cover EXT LINE Telephone Connectio...

Page 12: ...XK50cx and guides the user through various tasks using a menu system for each operation Use to choose special functions Use to select color or mono for copy fax or scan mode Use to start PC scanning L...

Page 13: ...originating on a PC should be stopped on the PC Use to dial to enter a letter or to choose special functions in combination with the Menu button Use to display current job status Use to redial last p...

Page 14: ...ess labeled MNO Each time you press the display shows a different letter first M then N and O and finally 6 You can enter special characters space plus sign etc See Keypad Character Assignments To ent...

Page 15: ...to delete the character Inserting a Pause With some telephone systems you must dial an access code 9 for example and listen for a second dial tone In such cases you must insert a pause in the telepho...

Page 16: ...re set features you can change using the Menu This section covers System Data Options System ID Date and Time Clock Mode System Setup Options Ringer Volume Speaker Volume Default Settings Menu Clear M...

Page 17: ...ion describes all XK50cx menu options except for Faxing which is described in later chapters and in the Electronic User Guide Reviewing System Data Options You can review the current System Data Optio...

Page 18: ...change a System Data option Press Menu Select Scroll through the options by pressing Down or Up repeatedly When the option you want appears in the display enter the number for the desired setting Pre...

Page 19: ...nes enter the Remote Code and press Start The Remote Code is preset to 9 at the factory Settings range from 0 to 9 DIAL MODE The type of telephone dial system on your telephone either tone Touch Tone...

Page 20: ...to 15 minutes can be entered REDIALS Specifies the number of redial attempts from 0 to 9 the XK50cx will attempt ANSWER ON RINGS Specifies the number of times the XK50cx rings 1 7 before answering an...

Page 21: ...ing pattern you designate to be answered as a fax Useful when a single telephone line is used to answer several different telephone numbers with different ringing patterns Turn ON or OFF Not available...

Page 22: ...will be printed at the top of each page sent from your machine Press Fax Press Menu Select Enter your fax telephone number and press Select Enter your name or company name by pressing the numeric keyp...

Page 23: ...me SET DATE AND TIME and PRESS START will appear on the LCD display Press Menu Select A flashing cursor prompts you to enter the date Use the keypad to enter the current date and time using either a M...

Page 24: ...e Clock Mode You can configure your machine to display time using either a 12 hour or 24 hour format Press Menu Select Press Up 3 times CLOCK MODE appears in the LCD display Press Right until either 1...

Page 25: ...rge 101 400 You can also select Autofit automatically fits the image to the paper size or Clone fits multiple copies on one sheet Color B W sets default printing mode to either Color or B W black and...

Page 26: ...and Language To set the Ringer Volume Sound Control or Language perform the following steps Press Menu Select Press Up or Down until the desired option appears Press Select Press Right or Left to dis...

Page 27: ...Adjusting Speaker Volume Press On Hook Dial to adjust the speaker volume If you cannot hear a dial tone check the phone connection Press Up or Down until the desired volume level 1 4 is displayed Pres...

Page 28: ...own to scroll through the options To display or change any current setting for any of the five menu options choose a feature the selected item number will blink and press Select The default setting fo...

Page 29: ...System Data Phonebook and Schedule Job Transmit and Receive Journal Fax Menu Options Menus 6 through 11 are used to set various fax options and are described in Chapter Three Delay Send Memory Send Pr...

Page 30: ...an print reports or lists containing useful information such as System Data or Scheduled Jobs To Print Reports Lists Press Menu Select Press Right until the desired report appears in the LCD Press Sta...

Page 31: ...ontaining the current settings of all user selectable options SCHEDULE JOB Provides information about documents stored for Delayed Send Priority Send Memory Send TX Polling and Continuous Polling HELP...

Page 32: ...epare the print material for loading by flexing paper or fanning envelopes Do not fold or crease the paper For transparencies be sure to use transparency stock approved for use with inkjet printers Re...

Page 33: ...e face up The top edge of the sheet with the logo should enter the printer first While squeezing the tab on the Paper Guide move the guide to the right Slide the paper guide until it lightly touches t...

Page 34: ...touches the envelope Using the Automatic Document Feeder Use the Automatic Document Feeder ADF to feed up to 30 documents face up into the XK50cx at any one time Adjust the document guide on the ADF...

Page 35: ...g performance of your machine is to select the correct paper Your machine produces letter quality print on most plain bond papers including cotton bond and photocopying papers it does not require spec...

Page 36: ...otograph Use this paper to produce photo realistic prints from your printer Transparencies Your transparencies should be products designed for use in Ink Jet products with excellent contrast sharpness...

Page 37: ...Place cartons on pallets or shelves not on the floor Do not place heavy objects on top of the paper whether it is packaged or unpackaged Keep it away from moisture or other conditions that can cause i...

Page 38: ...Let the printed sheets dry completely before storing them When a printed sheet has dried completely cover the printed side with a sheet of plain not coated paper before storing it this is recommended...

Page 39: ...should be between 10 and 70 If the print density of your page is very high light paper stock may curl slightly due to the large amount of ink If you need to print dense graphics try printing on heavi...

Page 40: ...1 32 U s e r G u i d e...

Page 41: ...U s e r G u i d e 2 1 2 2 C h a p t e r T w o THE BASICS P R I N T I N G A N D C O P Y I N G This chapter provides basic instructions for printing and copying documents...

Page 42: ...make a copy you can use the Control Panel buttons to change these settings Feed the document to be copied face up into the Automatic Document Feeder using light forward pressure until DOCUMENT READY...

Page 43: ...LONE appears in the LCD This prints multiple image copies on a single page The number of images is determined by the original image size Press Reduce Enlarge until AUTO FIT appears in the LCD This aut...

Page 44: ...machine sorts the copy job For example 2 copies of a 3 page job will print one complete document followed by the second complete document eg 1 2 3 then 1 2 3 To set collating Press Menu Select Press...

Page 45: ...the XK50cx software See the Install Guide for details From your Windows software program choose Print or Print Setup from the File menu Make sure the WorkCentre XK50cx is the selected printer Click on...

Page 46: ...necessary changes to the printing parameters click on OK to start the print job Printer Settings For information about Windows 95 98 and NT4 0 2000 Printer Settings see the Electronic User Guide Contr...

Page 47: ...cribed in the Electronic User Guide You can fax a document by placing it in the Automatic Document Feeder ADF or directly on the document glass pressing Fax and entering the remote fax number using th...

Page 48: ...eeder carbon paper or carbon backed paper coated paper onion skin or thin paper wrinkled or creased paper curled or rolled paper torn paper Remove all staples and paper clips before feeding the docume...

Page 49: ...ng the Automatic Document Feeder ADF Adjust the document guide on the ADF to match the width of the document Slide the document face up into the ADF until DOCUMENT READY appears in the LCD display Pre...

Page 50: ...ument glass and lower the top Press Fax Use the keypad to dial the number of the remote fax machine Press Start The document scans into memory The display asks if you want to send another page Press o...

Page 51: ...olution mode is not available if the Send From Memory feature is set to ON If Send From Memory is set to ON all documents will be stored to memory in Normal mode If the XK50cx is set to Best Resolutio...

Page 52: ...t resolution and contrast The default mode will be in effect when a document is sent or copied unless you change the setting for an individual operation The machine will automatically revert to defaul...

Page 53: ...t the remote site When finished talking instruct the person at the remote location to start their fax machine and hang up The remote fax machine will send the initial fax tones Press Fax Wait until yo...

Page 54: ...Transmission You can verify that a fax was sent correctly by printing a Message Confirmation Report Press Menu Select MSG CONFIRM appears in the LCD display Press Start to print the report Advanced F...

Page 55: ...e 4 1 4 4 C h a p t e r F o u r R E C E I V I N G A F A X Your WorkCentre XK50cx can automatically answer receive and print all incoming faxes See the Electronic User Guide for advanced fax features...

Page 56: ...immediately goes into fax receive mode TEL In TEL mode automatic fax answering and reception is turned off To receive a fax manually pick up the external phone handset or press OHD to accept the call...

Page 57: ...up the external phone If you hear a fax tone or if the person calling asks you to receive a fax press Start You may also press the characters on the telehone to initiate reception Replace the externa...

Page 58: ...can adjust the ringer volume to LOW MED HIGH or OFF Press Menu Select RINGER VOLUME displays Use Up or Down to set the ringer volume Press Clear Stop to accept and exit 1 2 3 Note To change the number...

Page 59: ...4 5 U s e r G u i d e A D V A N C E D F A X F E A T U R E S 4 Advanced Fax Features See the Electronic User Guide for advanced fax features and procedures...

Page 60: ...4 6 U s e r G u i d e...

Page 61: ...tographs graphics or printed text These images can be copied or scanned directly into your PC workstation using the WorkCentre TWAIN Scanner Program and edited with the Pagis Pro software included wit...

Page 62: ...s Help Easy Scanning To use the XK50cx Scan Button on the Control Panel Load the document face up into the Automatic Document Feeder DOCUMENT READY appears in the LCD or place the document face down...

Page 63: ...Double click the Scan to PC icon in the Windows Taskbar typically in the lower right hand corner of your screen Click the Add Application button and specify the desired application Click OK when done...

Page 64: ...er tab The Scanner Setup Wizard opens automatically Follow the onscreen instructions to select Xerox WorkCentre XK50cx as the Scanning Source Click Finished when done to redisplay the Pagis Scan Tool...

Page 65: ...e r G u i d e 6 1 6 6m C h a p t e r S i x MAINTAINING YOUR XK50cx This section describes maintenance procedures for Cleaning the Automatic Document Feeder and document glass Maintaining Ink Cartridg...

Page 66: ...sent to another fax machine may not be clear Power off the WorkCentre XK50cx by unplugging it from the wall outlet Lift the Automatic Document Feeder gently on the Panel Cover assembly The Automatic...

Page 67: ...l it Do not refill the ink cartridge The warranty will not cover damage caused by using refilled cartridges Store the ink cartridge in the same environment as the printer Do not remove an ink cartridg...

Page 68: ...ng of the print nozzles Print Cartridge Clean Head Process You should test the print cartridge when the print is not clear or image information is missing The problem may be caused by blocked nozzles...

Page 69: ...Select The LCD display indicates SELF TEST Press Up CLEAN HEAD appears in the LCD display Press Start PRINTING appears on the LCD display The WorkCentre XK50cx prints a head cleaning test pattern Not...

Page 70: ...his section Use a clean lint free cloth dampened with water only to gently clean the entire copper colored area including the nozzles and contacts To dissolve any dried ink hold the damp cloth against...

Page 71: ...isplay replace the apporopriate cartridge s The Ink Cartridge includes the ink supply and the print head Each time you replace the ink cartridge you are replacing the print head as well To install Ink...

Page 72: ...Slowly pull straight out on the tab located at the end of the Ink Cartridge Slide the new Ink Cartridge down into the holder and push it forward until it clicks into place Lower the Scanner Module su...

Page 73: ...to the Carrier press Right and Select The machine returns to READY TO COPY mode without printing an Alignment Test Pattern If you installed a new cartridge the machine prints a Cartridge Alignment Tes...

Page 74: ...nu Select Press Down ARRANGE ALIGNMENT appears in the the display Press Select A Cartridge Alignment pattern sheet prints and the Cartridge Maintenance setup menu appears on the LCD display The letter...

Page 75: ...ne which appears the straightest from pattern A example for the second line enter 02 Press Down to confirm your selection The setup screen for the Alignment B test pattern is displayed Repeat step 4 f...

Page 76: ...6 12 U s e r G u i d e...

Page 77: ...is section describes Troubleshooting procedures for Document Jams Paper Jams While Printing Tips for Avoiding paper Jams LCD Display Error Messages For help diagnosing common printer print quality pap...

Page 78: ...ADF assembly by pulling up lightly on the sides of the assemby until it clicks into the raised position Open the ADF Top Cover by pulling up gently on the Top Cover Lip Carefully remove the jammed do...

Page 79: ...ght up After you remove the jammed paper reload the stack of paper back into the Automatic Paper Feeder with the print side facing you Before loading ensure the edges of the stack of paper are even an...

Page 80: ...ng paper properly See Chapter 1 and that the adjustable paper guide is positioned correctly Do not overload the paper Never exceed the maximum capacity of 100 sheets of paper in the Automatic Paper Fe...

Page 81: ...Install a new ink cartridge DUPLICATED WITH _ _ The number entered is already stored in another speed dial location The two dashes refer to the speed dial number you enter Check the number and enter...

Page 82: ...y changed to give the best results No action required MEMORY FULL The machine s memory is full Delete unnecessary documents Retransmit after more memory becomes available Split the transmission into m...

Page 83: ...the machine off and on Keep in mind that any documents in memory may be lost NO ANSWER Did not detect a fax tone after all retry attempts Check with the remote operator to ensure the remote machine is...

Page 84: ...7 8 U s e r G u i d e L C D D I S P L A Y E R R O R M E S S A G E S...

Page 85: ...Guide The following abbreviations are used in this index to reference these documents IG Install guide UG User Guide e UG electronic User Guide Located on your CD A adding a document to a scheduled f...

Page 86: ...ion UG 1 2 front view UG 1 2 rear and side view UG 1 5 connect to a telephone and PC with a fax data modem eUG to a telephone and a PC with a modem e UG to a telephone and an answering machine e UG to...

Page 87: ...ialing storing speed dial numbers for e UG group number e UG I Industry Canada e UG information getting more IG 2 8 ink cartridges UG 6 3 6 4 6 5 aligning e UG alignment UG 6 10 installing UG 6 7 part...

Page 88: ...UG O on hook dial button using e UG options setting user IG 1 12 overview UG 5 2 P Pagis Pro e UG start e UG panel control IG 1 4 paper feeding problems e UG guidelines UG 1 29 special media guideline...

Page 89: ...lume UG 4 4 ringer volume setting UG 1 18 RX reduction UG 1 11 S safety and legal requirements for Xerox Europe e UG safety and regulatory information e UG safety notes UG vi symbols used UG vi safety...

Page 90: ...emote RCV code UG 1 11 RX reduction UG 1 11 send from memory UG 1 12 system ID setting UG 1 14 system options setting date and time UG 1 15 default printer settings UG 1 20 language UG 1 18 ringer vol...

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