Xerox WORKCENTRE PE 220 Service Manual Download Page 45 | Manualshive

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Status Indicator RAPs

Workcentre PE 220

11/05

2-29

19C Abnormal Printing

Description

Printing does not work – even after replacing the cable
Machine does not work at all or strange fonts are printed.

Check and Cause

Solution

1. Set up the parallel port in the BIOS.

1. Ask the customer to ensure that ECP (best)
or SPP is selected in the BIOS setup.

2. Printer Driver Error.

2. Ensure that the correct driver is loaded.
Use the driver supplied on the CD or down-
loaded from the Xerox.com. DO NOT use the
Microsoft driver supplied with the Windows
operating system. If the machine is a GDI
printer ensure that ALL OTHER GDI drivers
are un-installed as Windows allows only 1
type of driver to be loaded.

3. Error message “insufficient memory”.
(The printing job sometimes stops due to
insufficient virtual memory, this is caused by
insufficient space on the PC hard disk.)

3. Inform the customer.

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Summary of Contents for WORKCENTRE PE 220

Page 1: ...11 05 WORKCENTRE PE 220 SERVICE MANUAL 708P88337...

Page 2: ...ill be accepted by Xerox Europe arising out of any inaccuracies or omissions All service documentation is supplied to Xerox external customers for informational purposes only Xerox service documentati...

Page 3: ...ll Procedures Section Contents 1 1 2 Repair Analysis Procedures Section Contents 2 1 3 Image Quality Section Contents 3 1 4 Repairs Adjustments Section Contents 4 1 5 Parts List Section Contents 5 1 6...

Page 4: ...Introduction ii 11 05 Workcentre PE 220 Page intentionally blank...

Page 5: ...are no user serviceable parts inside the machine Do not make any unauthorized changes or additions to the machine these could cause the machine to malfunction and create electric shock or fire hazard...

Page 6: ...from children The toner powder contained in the print car tridge may be harmful and if swallowed you should contact a doctor CAUTION INVISIBLE LASER RADIATION WHEN THIS COVER OPEN DO NOT OPEN THIS COV...

Page 7: ...round corners or otherwise damaged Do not place objects on top of the power cable If the power cable is damaged it could overheat and cause a fire or exposed cables could cause an electric shock Repla...

Page 8: ...the following procedures before dismantling the machine or replacing any parts 1 Check the contents of the machine memory and make a note of any user settings These will be erased if the mainboard is...

Page 9: ...idence of component damage caused by static electricity CAUTION Be sure no power is applied to the chassis or circuit and observe all other safety precautions 1 Immediately before handling a semicondu...

Page 10: ...Xerox should be used Printing defects or set damage caused by the use of non approved print cartridges or un licensed toner refills are not covered by the guar antee Precautions on Safe keeping of Pri...

Page 11: ...product incidents to Xerox Environment Health Safety within 24 hours of becoming aware of the event 2 The information to be provided at the time of reporting is contained in Appendix A Health and Saf...

Page 12: ...ed equipment located in the vicinity of the incident b Return any affected equipment part s to the location designated by Xerox EH S and or the Business Division c Implement all safety retrofits 2 Xer...

Page 13: ...Service Call Procedures Workcentre PE 220 11 05 1 1 1 Service Call Procedures SCP 1 Service Call Actions 1 3 SCP 2 Final Actions 1 4...

Page 14: ...Service Call Procedures 1 2 11 05 Workcentre PE 220 Page intentionally blank...

Page 15: ...cause injury WARNING Do not touch the fuser while it is hot WARNING Take care during this procedure Sharp edges may be present that can cause injury 1 Take note of symptoms or error messages 2 Ask the...

Page 16: ...eferred set tings Mark off any hardware software options and modifications installed and or enabled on the Service Log book At the first service and at any subsequent service where changes are made or...

Page 17: ...9 7 Paper rolled in the Print Cartridge OPC Drum RAP 2 10 8 Control Panel RAP 2 11 9 Paper Empty RAP 2 12 10 Cover Open RAP 2 13 11 No Power RAP 2 14 12 Bad Software Environment RAP 2 15 13 Abnormal...

Page 18: ...Status Indicator RAPs 2 2 11 05 Workcentre PE 220 Page intentionally blank...

Page 19: ...ork Check the main PBA and cable harness Refer to RAP 3 3 Check the Paper Path Is there a Paper Jam Remove any paper fragments caught in the paper path Paper Jam occurs repeatedly at a specific point...

Page 20: ...ings are within specification If necessary move the machine 3 Ensure that the machine is positioned away from any air conditioning or other heating or cool ing equipment Also ensure that is not positi...

Page 21: ...Test 1 Replace the solenoid PL 6 2 Check the paper guides in the cassette 2 Adjust the paper guides Install new parts as necessary PL 1 3 Check the surface of the roller pickup for foreign matter 3 C...

Page 22: ...passing through the Actuator Feed Check and Cause Solution 1 Check for small pieces of paper jammed in the fuser 1 Clear paper from the fuser 2 If paper is jammed in front of or inside the fuser 2 Rep...

Page 23: ...fed out actua tor Exit should return to the original position to shut the photo sensor Sometimes it takes longer than it should and does not return 1 Check the exit sensor actuator PL 7 2 If the paper...

Page 24: ...ly cut paper 1 Fan the paper Recommend the use of good quality paper 2 Solenoid malfunction the solenoid does not work properly Perform Engine Test Mode Pick up Test Refer to GP 4 2 Replace the soleno...

Page 25: ...ot turn Check and Cause Solution 1 Check if the fuser has overheated and melted the fuser gear Check for heat damage to the fuser roll and the pressure roll 1 Check the Heat Lamp thermostat and ther m...

Page 26: ...aper is rolled up in the OPC Check and Cause Solution 1 Paper is too thin 1 Recommend use normal paper Use paper within specification Refer to the User Guide 2 Paper curl 2 Remove the paper while turn...

Page 27: ...tch on the machine 1 Try again after clearing the memory 2 Check that the OPE HARNESS is con nected to the Connection Board correctly 2 If re connecting the harness does not cor rect the fault replace...

Page 28: ...does not appear in the LCD when the paper cassette is empty Check and Cause Solution 1 Deformed paper sensor actuator or faulty sensor 1 Replace the defective actuator or sensor PL 1 2 SMPS PBA or Mai...

Page 29: ...Use TECH mode cover sensor test GP 4 to check the relevant cover switch oper ation Check and replace the switch if neces sary PL 1 Note The front cover microswitch is on the HVPS The rear cover micros...

Page 30: ...new fuses or SMPS PL 1 as neces sary 2 Check if the power input and SMPS output are normal 2 Replace the power supply cord or SMPS PL 1 Check power fuse and SMPS fuses Replace if necessary PL 1 3 LCD...

Page 31: ...If the test printing does not work that means bad functioning of the machine not because of software 3 Check if the PC and the machine is prop erly connected and the print cartridge installed 3 Replac...

Page 32: ...utilities program 3 Printing error occurs even if there is enough space in the hard disk 3 The connection of the cable and printer port is not correct Check if the connection is cor rect Ask the custo...

Page 33: ...k and Cause Solution 1 Set up the parallel port in the BIOS 1 Ask the customer to select SPP Normal or ECP LPT Port in the BIOS 2 Printer Driver Error 2 Uninstall the driver Re install the latest driv...

Page 34: ...he customer to delete the unneces sary files to provide more space to start print ing job 2 If the previous printing error not solved 2 Inform the customer There may be files from previous failed prin...

Page 35: ...is OK then replace the LIU PBA PL 1 2 Listen for a CLICK sound when the Manual Dial key is pressed Note Key sound must be set to on in GP 3 User Mode 2 If you cannot hear the Manual Dial CLICK sound t...

Page 36: ...he Manual Dial CLICK sound the OPE Assembly may be defective Replace the OPE Assembly PL 5 3 Check the connection of the HARNESS between the LIU and the Main PBA 3 Check the Speaker connection and the...

Page 37: ...and listen 1 If the line is noisy inform the customer 2 Check that the destination fax machine can receive forwarded faxes by using a different sending fax machine preferably from the same wall socket...

Page 38: ...the line Press Manual Dial and listen 1 If you can hear a noisy line when using Manual Dial replace or repair the telephone line 2 Ask sender to send to another fax machine if possible connected to th...

Page 39: ...ic receiving function is not working Check and Cause Solution 1 Check that the RECEIVE Mode is set to FAX MODE 1 If the RECEIVE Mode is set to the TEL MODE reset it to the FAX MODE 2 Even after the RE...

Page 40: ...g Check and Cause Solution 1 Check the Scanner Motor gearbox and rollers 1 Check for correct assembly of gears and motor Ensure no parts are damaged and there are no foreign objects in the mechanism o...

Page 41: ...to ensure that there are no IRQ con flicts and to check that the input output range is 0378 2 Check that the driver is installed properly 2 If printing is OK check that the Scan driver is also install...

Page 42: ...nearing the end of its life 14 000 pages This means that the life of the mechanical parts in the print cartridge has expired this is not an indication of toner remaining Solution After printing about...

Page 43: ...onnected and that the print car tridge is installed correctly 3 Replace the printer cable If the problem is not solved even after the cable is replaced check the amount of the remaining toner refer to...

Page 44: ...nter RAM problem Inform the customer 3 Printing error occurs even if there is enough space in the hard disk 3 The connection of the cable and printer port is not correct Check that the cable is proper...

Page 45: ...setup 2 Printer Driver Error 2 Ensure that the correct driver is loaded Use the driver supplied on the CD or down loaded from the Xerox com DO NOT use the Microsoft driver supplied with the Windows o...

Page 46: ...Status Indicator RAPs 2 30 11 05 Workcentre PE 220 Page intentionally blank...

Page 47: ...6 Dark Image or Black Image 3 8 IQ 7 Uneven Density 3 9 IQ 8 Background 3 10 IQ 9 Ghost 1 3 11 IQ 10 Ghost 2 3 11 IQ 11 Ghost 3 3 12 IQ 12 Ghost 4 3 12 IQ 13 Contamination on the Face of Page 3 13 IQ...

Page 48: ...Image Quality 3 2 11 05 Workcentre PE 220 Page intentionally blank...

Page 49: ...Dirty CVT Glass 1 Clean the CVT Glass 2 Damaged develop roller in the Developer Deformed Doctor blade or cleaning blade 2 If causes 1 and 2 occur in the print cartridge Install a new print cartridge...

Page 50: ...cotton swab If necessary install a new LSU PL 1 2 Foreign matter or toner particles between the developer roller and blade In case the life of the devel oper has been expired white lines or light imag...

Page 51: ...ansfer roller remove the toner particles and paper particles 2 The rollers used in the image development process may be con taminated OPC Drum 75 5mm Charge Roller 37 7mm Supply Roller 47 5mm Develop...

Page 52: ...ge PL 1 2 If faded areas or voids occur in a black image at intervals of 75 5 mm or black spots occur else where the OPC drum surface is damaged 2 In case of 75 5 mm interval unre movable in 1 cleanly...

Page 53: ...tridge PL 1 2 Ambient temperature is below than 10 C 2 Wait 30 minutes after printer is powered on before you start print ing 3 Check shading profile 3 Redo shading profile in the Tech mode 4 Bad cont...

Page 54: ...ttern is bad check the LSU Xerographics 2 No charge voltage 2 Clean the high voltage charge terminal 3 Charge voltage is not turned on due to bad contact between the power supply in the side of the De...

Page 55: ...roller is not even the springs are damaged the transfer roller is improperly installed or the transfer roller bushing or holder is dam aged 1 Install parts as necessary PL 6 2 The toner level is not e...

Page 56: ...mage 1 Inform the customer that low area coverage will cause back ground problems 2 Is recycled paper being used 2 Image quality is not guaranteed if recycle paper is used 3 Has the life span of the d...

Page 57: ...cartridge PL 1 3 Transfer roller lifetime 50 000 sheets has expired 3 Check the transfer roller lifetime and if necessary install a new trans fer roller PL 6 4 Abnormal low temperature below 10 C 4 Wa...

Page 58: ...oper may be expired 1 Install a new print cartridge PL 1 2 Possible abnormal voltage and bad contact of the terminal of the supply roller in the print cartridge 2 Install a new print cartridge PL 1 Ch...

Page 59: ...stall a new print cartridge PL 1 2 The transfer roller maybe con tamInated 2 Run DRUM Cleaning Mode GP 3 Make 2 or 3 prints 3 The fuser roll may be contami nated 3 Inspect and clean the fuser roll PL...

Page 60: ...developer and the OPC unit 2 Check the Scanner Cover is properly closed 2 Room light can pass through a thin original 3 Check shading profile 3 Redo shading profile in the tech mode refer to GP 4 4 Ch...

Page 61: ...tre PE 220 11 05 3 15 IQ 17 Misregistration Description Printing begins at wrong position on the paper Check and Cause Solution Wrong sense time caused by defective feed sensor actuator Replace the de...

Page 62: ...rtical Lines Not Straight Description When printing vertical lines are not straight Check and Cause Solution 1 Check stability of 24V supply to LSU 1 24V stable Replace LSU PL 1 24V unstable replace S...

Page 63: ...Q 19 Blurred Image Description Image is blurred Check and Cause Solution 1 Check the gap between original and platen glass 1 A gap of more than 0 5 mm can cause a blurred image Ensure rollers and cove...

Page 64: ...Image Quality 3 18 11 05 Workcentre PE 220 Page intentionally blank...

Page 65: ...ray 4 5 REP 5 Rear Cover 4 5 REP 6 Right Cover 4 6 REP 7 Left Cover 4 7 REP 8 Scan Assembly 4 8 REP 9 ADF Housing 4 9 REP 10 OPE Unit 4 11 REP 11 Platen Housing 4 12 REP 12 Middle Cover 4 14 REP 13 HV...

Page 66: ...Repairs Adjustments 4 2 11 05 Workcentre PE 220 Page intentionally blank...

Page 67: ...epairs Adjustments Workcentre PE 220 11 05 4 3 REP 1 MP Tray 1 Open the Front Cover Figure 1 2 Remove the Print Cartridge Figure 2 3 Hold the MP Tray and pull it in the direc tion of the arrow Figure...

Page 68: ...Tray Refer to REP 1 2 To exchange the Pick Up Sponge pull apart Pick Up Housing U while pressing the hooks on both sides of Pick Up Hous ing B Figure 1 REP 3 Front Cover 1 Open the Front Cover 2 To re...

Page 69: ...e Tray 1 Open the Cassette Tray Figure 1 2 To remove the Cassette Tray carefully lift the knob in the direction of the arrow while holding the Set left Figure 2 REP 5 Rear Cover 1 Remove four screws s...

Page 70: ...essary remove the Jam Cover in the direction of arrow Figure 4 REP 6 Right Cover 1 Before you remove the Right Cover you should remove Front Cover Refer to REP 3 Rear Cover Refer to REP 5 2 Remove the...

Page 71: ...Refer to REP 3 Rear Cover Refer to REP 5 2 Remove the screw securing the Left Cover Figure 1 3 Apply light pressure to the back of the Left Cover and pull it to the left side in the direction of the a...

Page 72: ...Rear Cover Refer to REP 5 Right Cover Refer to REP 6 Left Cover Refer to REP 7 2 Remove two screws from the Middle Cover and remove the screw securing the Ground Cable Figure 1 3 Unplug the three Con...

Page 73: ...at blade screwdriver into the slot and remove the Cap Hinge from the Platen Housing and ADF Housing Figure 1 3 Remove the ADF Housing from the Platen Housing while carefully releasing the ADF Motor Ha...

Page 74: ...Figure 4 6 Open the Open Cover and remove the Open Cover in the direction of the arrow Figure 5 7 Pull and rotate the Bushing until it reaches the slot then lift the Pick Up Unit Figure 6 8 Remove two...

Page 75: ...t in the direc tion of the arrow Figure 8 REP 10 OPE Unit 1 Open the ADF Housing and insert a flat blade screwdriver into the crack and remove the OPE Unit from the Platen Housing Figure 1 2 Unplug th...

Page 76: ...8 ADF Housing Refer to REP 9 OPE Unit Refer to REP 10 2 Remove five screws from the Scan Upper and remove it from the Scan Lower Figure 1 3 Take out the Battery Figure 2 4 Push the Holder in the dire...

Page 77: ...20 11 05 4 13 6 Remove two screws securing the Scan Motor Assembly and remove it Figure 5 7 If necessary remove two screws securing the Scan Motor and remove it Figure 6 8 Using a flat blade screwdriv...

Page 78: ...dle Cover 1 Before you remove the Middle Cover you should remove Scan Assembly Refer to REP 8 2 Remove five screws securing the Middle Cover Figure 1 3 Carefully release the Middle Cover from the Main...

Page 79: ...ews securing the HVPS and remove it with the HVPS Ground Figure 1 3 Unplug the Connector from the HVPS HVPS Ground Figure 2 REP 14 Main PBA 1 Before you remove the Main PBA you should remove Scan Asse...

Page 80: ...ly Refer to REP 8 Middle Cover Refer to REP 12 Main PBA Refer to REP 14 2 If necessary remove Bracket Port Bracket Main PBA and Ground Figure 1 3 Remove two screws securing the Engine Shield and remov...

Page 81: ...ng the Motor Bracket and remove it Then remove two screws securing the Motor and remove it Figure 5 REP 16 Fuser 1 Before you remove the Fuser you should remove Scan Assembly Refer to REP 8 Middle Cov...

Page 82: ...Repairs Adjustments 4 18 11 05 Workcentre PE 220 4 Remove the Lever M Act Exit in the direc tion of arrow Figure 3 5 Remove the Cover M Safety Figure 4 6 Remove the Cover M Guide Exit Figure 5...

Page 83: ...r Spring will come out at the same time Figure 6 Note If you don t follow the direction above the Spring will come out forcing the Roller_Main Roller_FR F Down Holder inside the Frame Assembly 8 Remov...

Page 84: ...amp and remove two screws secur ing the Halogen Lamp Figure 10 12 Remove two screws securing the Cover M and remove it Figure 11 CAUTION Do not touch the lamp body glass Contami nation from your finge...

Page 85: ...and release the Harness Carefully release the Engine Shield from the Actua tor Feed Sensor Lever Figure 2 4 If only removing the SMPS remove the Rear Cover refer to REP 5 and unplug the Fuser Connect...

Page 86: ...lass Window Con tamination on the LSU Glass Window can lead to Image Quality problems 1 Before you remove the LSU you should remove Scan Assembly Refer to REP 8 Middle Cover Refer to REP 12 2 Remove t...

Page 87: ...can Assembly Refer to REP 8 Middle Cover Refer to REP 12 Fuser Refer to REP 16 Engine Shield Refer to REP 17 2 Remove four screws securing the Paper Path Frame and remove it in the direction of the ar...

Page 88: ...Repairs Adjustments 4 24 11 05 Workcentre PE 220 Page intentionally blank...

Page 89: ...n Assembly 5 2 PL 2 ADF Assembly 5 4 PL 3 Platen Cover Assembly 5 6 PL 4 ADF Platen Assembly 5 8 PL 5 OPE Unit 5 10 PL 6 Paper Path Assembly 5 12 PL 7 Fuser Unit 5 14 PL 8 Main Frame Assembly 5 16 PL...

Page 90: ...Spare Parts List 5 2 11 05 Workcentre PE 220 PL 1 Main Assembly...

Page 91: ...01691 GROUND P MAIN BOARD 1 19 030N00711 BRACKET P PORT 1 20 140N63040 PBA MAIN 1 21 ELA HOU FULL SENSOR HARNESS 1 21 1 PHOTO INTERRUPTER 1 21 2 CBF HARNESS JAM_SENSOR 1 22 002N02429 COVER M SIDE R 1...

Page 92: ...Spare Parts List 5 4 11 05 Workcentre PE 220 PL 2 ADF Assembly...

Page 93: ...38 1 1 9 RING C 1 1 10 130N01413 PMO ACTUATOR SCAN SENSOR 1 1 11 009N01512 SPRING CS 3 1 12 115N00856 MEC BRUSH ANTISTATIC 1 1 13 009N01513 SPRING ETC TORSION DOC CC2 F 3 1 14 015N00559 PLATE M_WHITE...

Page 94: ...Spare Parts List 5 6 11 05 Workcentre PE 220 PL 3 Platen Cover Assembly...

Page 95: ...VER M PLATEN 1 2 095N00274 SHEET WHITE SPONGE 1 3 038N00405 PMO TX STACKER 1 4 38N00410 PMO DOC GUIDE R 1 5 38N00406 PMO DOC GUIDE L 1 6 028N00321 IPR WASHER SPRING CU 2 7 007N01178 GEAR PINION 1 8 00...

Page 96: ...Spare Parts List 5 8 11 05 Workcentre PE 220 PL 4 ADF Platen Assembly...

Page 97: ...1 2 4 PMO HOLDER BELT 1 1 2 5 RING E 1 1 2 6 GEAR IDLE 1 1 2 7 GEAR REDUCTION 1 1 3 130N01415 CONTACT IMAGE SENSOR CIS 1 1 4 CBF SIGNAL CIS FFC 1 1 5 SHAFT CIS 1 1 6 023N01140 PMO HOLDER BELT_1 1 1 7...

Page 98: ...Spare Parts List 5 10 11 05 Workcentre PE 220 PL 5 OPE Unit...

Page 99: ...003N00972 KEY M_SHIFT 1 6 029N00367 KEY M_STATUS 1 7 003N00969 KEY M_TEL_R2_XRX 1 8 003N00893 KEY M STOP 1 9 003N00970 KEY M_START_XRX 1 10 029N00368 KEY M_FAX 1 11 003N00971 KEY M_SCROLL_R2X 1 12 15...

Page 100: ...Spare Parts List 5 12 11 05 Workcentre PE 220 PL 6 Paper Path Assembly...

Page 101: ...6 PAD FRICTION 1 9 3 019N00837 HOLDER M PAD 1 10 LEVER M KICKER P U 2 11 130N01419 MEA UNIT PICK UP GEAR 1 11 1 GEAR PICK_UP B 1 11 2 GEAR PICK_UP A 1 11 3 SPRING CS 3 12 121N01078 SOLENOID MP_R2 3 13...

Page 102: ...Spare Parts List 5 14 11 05 Workcentre PE 220 PL 7 Fuser Unit...

Page 103: ...122N00246 LAMP HALOGEN_110V 1 15 ROLLER M EXIT MAIN 3 16 ROLLER M_EXIT FR 3 18 009N01522 SPRING CS 3 19 130N01417 THERMISTOR NTC 1 20 130N01411 THERMOSTAT 150 1 21 152N11628 CBF HARNESS FUSER JOINT 1...

Page 104: ...Spare Parts List 5 16 11 05 Workcentre PE 220 PL 8 Main Frame Assembly...

Page 105: ...EP MAIN 1 5 5 PMO IMPELLER_DRV 1 6 PAPER PATH ASSEMBLY REFER TO PL 6 1 7 026N00764 ADJUST M CASSETTE_R 1 8 026N00765 ADJUST M CASSETTE_L 1 9 007N01178 GEAR PINION 1 10 017N00251 FOOT FRONT 2 11 007N01...

Page 106: ...Spare Parts List 5 18 11 05 Workcentre PE 220 PL 9 MP Tray Assembly...

Page 107: ...11 05 5 19 PL 9 MP Tray Assembly Item Part Number Description Qt y Remark 0 050N00478 MEA UNIT MP TRAY 1 1 015N00562 PLATE M_MP 1 2 026N00766 ADJUST M _MP L 1 3 026N00767 ADJUST M_MP R 1 4 007N01178 G...

Page 108: ...Item Part Number Description Qt y Remark 0 026N00768 SCREW TAPTITE 3 1 026N00769 SCREW TAPTITE 1 2 105N02072 AC POWER CORD US VER 1 3 117N01620 TELEPHONE LINE CORD US VER 1 4 117N01313 USB CABLE 1 5...

Page 109: ...e 6 28 GP 4 Tech Mode and Setting 6 32 GP 5 Control Panel 6 40 GP 6 LCD Status Error Messages 6 41 GP 7 Engine Test Mode 6 43 GP 8 Paper Path and Clearing Paper Jams 6 45 GP 9 General Precautions on D...

Page 110: ...General Procedures Information 6 2 11 05 Workcentre PE 220 Page intentionally blank...

Page 111: ...ustomer Benefits Sales Points Compact Size 20ppm A4 20ppm Letter fastest speed in its price class Favorite Copy ID Card Copy Toner Save Key Specification up to 20ppm A4 Up to 20ppm Letter 150 sheets M...

Page 112: ...a core 1 3 Mandrake 9 0 10 2 and SuSe 8 2 9 2 Mac 10 3 Power Requirement 110 127 VAC 50 60 Hz 4 5A 220 240 VAC 50 60 Hz 2 5A Power Consumption Sleep Mode Under 10 W Standby Mode 65W Average 350 W Prin...

Page 113: ...207 6x270 6mm Legal 207 6x347 6mm Folio 207 6x322 6mm Halftone Gray Scale 256 levels Table 4 Item Description Compatibility Twain standard WIA Standard Window 2000 XP Scan Method 600dpi Colour CIS Con...

Page 114: ...ADF Approx 40 seconds Platen Original Image type selection Text Text Photo Photo Zoom Range 25 400 Platen 25 100 ADF Multi Copy 1 99 Pages Preset Original 100 A4 to A5 71 LGL to LTR 78 LGL 4 83 A4 to...

Page 115: ...AD I F Yes Tone Pulse Tone Default Pulse Changing in Tech Mode Pause Yes Auto Redial Yes Last Number Redial Yes Distinctive Ring Yes Caller ID No Extension Phone Interface Yes Report List Tx Rx Journa...

Page 116: ...ox 7sec ADF approx 8sec Platen S Fine approx 7sec ADF approx 8sec Platen Rx fax duplex print out No Multiple page scan speed Memory Tx 7 cpm Ltr Standard Resolution Res Receive Mode Fax TEL Ans Fax DR...

Page 117: ...x 5 216 x 356 mm 8 5 x 14 Media Type Plain Paper Transparency Label Envelope Tick Thin Bond Color Paper Card Stock Preprinted Paper Weight 16 24lb 60 to 90g m2 for 150 sheets Cassette Tray 16 43lb 60...

Page 118: ...int driver Twain driver RCP 2CD Electronic User Manual 3CD ScanSoft CD Print Cartridge 1 EA Power Cable 1 EA Telephone Cord 1 EA Printer Cable USB Tray Cover Yes Table 11 Item Description Type Single...

Page 119: ...ation Panel Scanner Line Interface and Power supply Each component is modular with focus on common and standard design of different products Main control adopting Fax LBP Printer exclusive Controller...

Page 120: ...per feed unit the fuser unit and the print cartridge Fixing Part Fuser The fuser consists of the Heat Lamp Heat Roller Pressure Roller Thermistor and Thermo stat It fixes toner to the paper using pres...

Page 121: ...erheated 3rd protection device Thermostat cuts off mains power to the lamp Safety device Fuser power is cut off when the front cover is opened LSU power is cut off when the front cover is opened The t...

Page 122: ...General Procedures and Information 6 14 11 05 Workcentre PE 220 Scanner Figure 2...

Page 123: ...Warming up time within 35sec Ambient 25 C Main Board Control Main control is made of ASIC CPU Image processor PC I F part include Scan interface part FAX Modem part and Printing process I F part CPU h...

Page 124: ...Image Signal from CIS has a level of about 1 2V and is goes to ADC of Chorus2 After ADC CIS analog signal will be converted to 8 bit Digital signal 2 Image Processing On the surface of the original p...

Page 125: ...ow 1 Communication Mode Half Duplex 2 Modem Method GROUP 3 ITU T V34 V17 V29 V27ter Tonal Signal ITU T T 30 Binary Signal ITU T V 21 T 30 3 Image Transmission Time 3sec ITU T NO 1 CHART Memory Tx ECM...

Page 126: ...Its main function is Line connection Line state monitoring and TAD interface that enables a extension telephone or TAD machine to connect to the machine Engine Paper Feeding 1 Feeding Type MP Cassette...

Page 127: ...General Procedures and Information Workcentre PE 220 11 05 6 19 LSU Figure 1 Figure 2...

Page 128: ...Terminal Shape Terminal Single Type Voltage 120 V 115 5 220 V 230 5 Capacity 600 Watt 30 W Light Qty Distribution 140 Life 3000 Hr 2 Thermostat Thermostat Type Non Contact type THERMOSTAT Control Tem...

Page 129: ...an Resolution a Transmission Normal Vertical 3 85 Line mm Horizontal 8 Pels mm 203 x 98dpi Fine Vertical 7 7 Line mm Horizontal 8 Pels mm 203 x 196dpi Super Fine Vertical 11 8 Line mm Horizontal 11 8...

Page 130: ...50mA max voltage 3 3V d Output Logic H No Paper Logic L Paper e Lever Sensor DOC ADF Lower Torsion Spring 9 Regi Detect sensor a Type Photo interrupt b Position ADF PBA c LED max current 50mA max vol...

Page 131: ...u Option select Upper Level Return to upper level menu Enter Option select Execute Next menu or Next option item Previous menu or Pre vious option item 2 Save Toner Save TONER SAVE MODE select 3 Copy...

Page 132: ...0V AC 110V 127V Input Voltage fluctuating range AC 180V 270V AC 100V 135V Rated Frequency 50 60 Hz Frequency fluctuating range 47 63 Hz Input Current Under 4 0Arms 2 5Arms But the status when lamp is...

Page 133: ...ospheric pressure range 1atm 8 EMI Requirement CISPR FCC CE MIC 9 Safety Requirement IEC950 UL1950 CSA950 C UL Semko EK CB CCC CCIB GOST EPA HVPS Board The HVPS board creates the high voltage of THV M...

Page 134: ...Voltage Range 30 1000 Output Control Signal MHV PWM Active Low PWM signal for controlling MHV c Developing Voltage DEV Input Voltage 24V DC 15 10 21 6V 27 6V Output Voltage 350V 20V 50 Load Output Vol...

Page 135: ...EATERON signal is turned on at engine the LED of PC102 Photo Triac takes the voltage and flashes From the flashing light the Triac part light receiving part takes the voltage and the voltage is suppli...

Page 136: ...Card stock Labels Preprinted Colored Envelope Thick Thin Plain Paper 2 Letter A4 Legal Execu tive Folio A5 B5 A6 By Country 2 Machine Setup W Machine ID X 1 Machine ID Fax ID 2 Date Time 00 00 0000 0...

Page 137: ...4 A5 71 A4 LTR 94 EXE LTR 104 A5 A4 141 25 50 150 200 400 Custom 25 400 Copy Quantity Copy Quantity P 1 99 1 Copy Collate Off On Off 2 Timeout 30 60 180 Off 15 sec 30 sec 3 Favorite feat Clone Copy Co...

Page 138: ...9 12 DRPD Mode set 13 Receive Mode Fax Tel Ans Fax DRPD 6 Fax Feature W Delay Fax X 1 Delay Fax Fax 2 Priority Fax Fax 3 Add Page Yes No 4 Cancel Job Yes No 7 Advanced fax 1 Send Forward On Off Off 2...

Page 139: ...d On Off On 10 Maintenance W Clean Drum X 1 Clean Drum On Off Off 2 Notify Toner On Off Off 3 Clear Memory Clear All Mem Paper setting Machine Setup Copy Setup Fax Setup Fax Feature Advanced Fax Sound...

Page 140: ...ervice tech mode the technician can check the machine and perform various tests to help with failure diagnosis When in Tech mode the machine still performs all normal operations To enter the Tech mode...

Page 141: ...e Modem Speed 33 6 28 8 14 4 12 0 9 6 4 8 33 6 33 6 Error Rate 5 10 10 Notify Toner Customer No Customer Name Service No Serial No Clear All Mem Clear Count Total Page Count Enter Pass word CRU Print...

Page 142: ...u make a mistake while entering numbers press the W key to delete the last digit 4 Press Enter when the number on the display is correct The display asks you to enter an ID 5 Enter your name or the co...

Page 143: ...press Stop Clear Setting the Paper Size and Type After loading paper in the tray you need to set the paper size and type using the control panel keys These settings will apply to copy and fax modes Fo...

Page 144: ...n to Standby mode Note You can adjust the speaker volume only when the telephone line is connected Toner Save Mode Toner Save mode allows your machine to use less toner on each page Activating this mo...

Page 145: ...r 2 At the DOS prompt enter the correct command as shown below and push the enter key Then the upgrade will automatically take place 3 There are two commands use the correct one depending on the condi...

Page 146: ...eature to test the machine s ROM The result and the software version appear in the LCD display FLASH VER 1 00 V ENGINE VER 1 00V PATTERN TEST Using this pattern printout you can check that the printer...

Page 147: ...shows the sequence of the CCITT group 3 T 30 protocol during the most recent sending or receiving operation Use this list to check for send and receive errors If SYSTEM DATA This list provides a list...

Page 148: ...the upper menu level Start Starts a job Stop Clear Stops an operation at any time In Standby mode clears cancels the copy options such as the darkness the document type setting the copy size and the n...

Page 149: ...NO ANSWER No Answer When the machine could not connect to remote fax after Completion of redial up to redial counter in system data INCOMPATIBLE Incompatible Remote party did not have the requested fe...

Page 150: ...ocu ments Job has not been created Operation Not Assigned When operator is doing in ADD CANCEL operation and There is no job to handle if operator entered the job no Low Heat Error Low Heat Error Temp...

Page 151: ...Check read the sensor 2 Next Next Sensor test 2 Exit Sensor Test 1 Check read the sensor 2 Next Next Sensor test 3 Cover Sensor Test 1 Check read the sensor 2 Next Next Sensor test 4 Empty Sensor Test...

Page 152: ...ady is displayed if the motor spins at the correct speed otherwise Laser Error is displayed Laser Ready On Off 13 LD Test Diode On is displayed when the laser diode is on Otherwise Diode Off is displa...

Page 153: ...General Procedures and Information Workcentre PE 220 11 05 6 45 GP 8 Paper Path and Clearing Paper Jams Scan Document Path Figure 1...

Page 154: ...urs if the sensor is not operated within a certain time 3 Having passed the paper feed sensor the paper moves to the paper exit sensor via printing process Jam 1 occurs if the sensor is not operated w...

Page 155: ...jammed paper gently and slowly Follow the instructions in the following sections to clear the jam In the Tray 1 Remove the jammed paper in the tray by gently pulling it straight out Figure 1 2 Open a...

Page 156: ...te The fuser area is hot Take care when removing paper from the machine 1 Open the front door and pull the print cartridge out lightly pushing it down Figure 1 2 Remove the jammed paper by gently pull...

Page 157: ...jammed paper automatically exits the machine If the paper does not exit continue to step 2 2 Gently pull the paper out of the output tray Figure 1 3 If there is any resistance and the paper does not...

Page 158: ...rkcentre PE 220 4 Remove the jammed paper by gently pulling it straight out Figure 3 Note Inside of the machine is hot Take care when removing paper from the machine 5 Close the rear door Figure 4 6 O...

Page 159: ...inting For details see Software User s Guide Tips for Avoiding Paper Jams By selecting the correct paper types most paper jams can be avoided When a paper jam occurs Follow the procedures in Loading P...

Page 160: ...the machine you must perform as follows 1 Check to verify that documents are not stored in memory 2 Be sure to remove the print cartridge before you disassemble parts 3 Unplug the power cord 4 Use a...

Page 161: ...ver Standard type type M3 long M3 short M2 long M2 short Tweezers Standard For general home use small type Cotton Swab Standard For general home use for medical service Cleaning Equipment Standard An...

Page 162: ...decibel milliwatt DC direct current DCU Diagnostic Control Unit DPI Dot Per Inch DRAM Dynamic Random Access Memory DVM Digital Voltmeter ECP Enhanced Capability Port EDC Embedded Diagnostic control E...

Page 163: ...Conductor OPE Operate Panel Equipment PBA Printed Board Assembly PCL Printer Command Language Printer Control Language PDL Page Discription Language PPM Page Per Minute PPS Pulse Per Second PS Post Sc...

Page 164: ...om to open the printer trays covers and allow for proper ventilation see dia gram below Provide the proper environment A firm level surface Away from the direct airflow of air conditioners heaters or...

Page 165: ...e pattern shown below is the standard test pattern used in the factory The life of the print cartridge developer cartridge and printing speed are measured with the pat tern shown below of 5 area cover...

Page 166: ...General Procedures and Information 6 58 11 05 Workcentre PE 220 GP 14 Service Log Service Log Use the service log to record all service procedures Figure 1...

Page 167: ...General Procedures and Information Workcentre PE 220 11 05 6 59 Service log...

Page 168: ...General Procedures and Information 6 60 11 05 Workcentre PE 220 Page intentionally blank...

Page 169: ...WD 4 Connection Diagram 2 2 7 6 WD 5 Main Board 1 7 7 7 WD 6 Main Board 2 7 7 8 WD 7 Main Board 3 7 7 9 WD 8 Main Board 4 7 7 10 WD 9 Main Board 5 7 7 11 WD 10 Main Board 6 7 7 12 WD 11 Main Board 7 7...

Page 170: ...Wiring Diagrams 7 2 11 05 Workcentre PE 220 Page intentionally blank...

Page 171: ...Wiring Diagrams Workcentre PE 220 11 05 7 3 WD 1 System Block Diagram...

Page 172: ...Wiring Diagrams 7 4 11 05 Workcentre PE 220 WD 2 PJ Locations...

Page 173: ...Wiring Diagrams Workcentre PE 220 11 05 7 5 WD 3 Connection Diagram 1 2...

Page 174: ...Wiring Diagrams 7 6 11 05 Workcentre PE 220 WD 4 Connection Diagram 2 2...

Page 175: ...Wiring Diagrams Workcentre PE 220 11 05 7 7 WD 5 Main Board 1 7...

Page 176: ...Wiring Diagrams 7 8 11 05 Workcentre PE 220 WD 6 Main Board 2 7...

Page 177: ...Wiring Diagrams Workcentre PE 220 11 05 7 9 WD 7 Main Board 3 7...

Page 178: ...Wiring Diagrams 7 10 11 05 Workcentre PE 220 WD 8 Main Board 4 7...

Page 179: ...Wiring Diagrams Workcentre PE 220 11 05 7 11 WD 9 Main Board 5 7...

Page 180: ...Wiring Diagrams 7 12 11 05 Workcentre PE 220 WD 10 Main Board 6 7...

Page 181: ...Wiring Diagrams Workcentre PE 220 11 05 7 13 WD 11 Main Board 7 7...

Page 182: ...Wiring Diagrams 7 14 11 05 Workcentre PE 220 WD 12 LIU...

Page 183: ...Wiring Diagrams Workcentre PE 220 11 05 7 15 WD 13 OPE...

Page 184: ...Wiring Diagrams 7 16 11 05 Workcentre PE 220 WD 14 LSU...

Page 185: ...Wiring Diagrams Workcentre PE 220 11 05 7 17 WD 15 ADF...

Page 186: ...Wiring Diagrams 7 18 11 05 Workcentre PE 220 WD 16 SMPS...

Page 187: ...Wiring Diagrams Workcentre PE 220 11 05 7 19 WD 17 HVPS 1 3...

Page 188: ...Wiring Diagrams 7 20 11 05 Workcentre PE 220 WD 18 HVPS 2 3...

Page 189: ...Wiring Diagrams Workcentre PE 220 11 05 7 21 WD 19 HVPS 3 3...

Page 190: ...Wiring Diagrams 7 22 11 05 Workcentre PE 220 Page intentionally blank...

Page 191: ...that apply Excessive Smoke Describe quantity and duration of smoke Fire with open flames seen Electric shock to operator or service representative Physical injury illness to operator or service repres...

Page 192: ...Telephone Number Organization E Mail Mailing Address Date Report Submitted Instructions E mail or fax this completed form to EH S For incidents in Xerox Europe and Developing Markets East Middle East...

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