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Device Management Software

WorkCentre® C2424 Copier-Printer

6-12

MaiLinX Alerts

MaiLinX alerts allow the system to automatically send email to the system administrator and 
others under the following conditions:

When system errors, warnings, and alerts occur.

When the system requires attention (for example, when service is required or supplies 
need to be replenished).

When a reply to a CentreWare IS Remote Internet Printing message is desired. For more 
information about CentreWare IS Remote Internet printing, click the 

Help

 button in 

CentreWare IS to go to 

CentreWare IS Online Help

.

Three designated users can receive messages: 

SysAdmin 

Service

Key

System messages reporting errors, alerts, and warnings can be individually assigned to any of 
these users. You can customize the message text and the subject line in the Status Notification 
messages. Status Notification is supplied by the device’s Simple Mail Transport Protocol 
(SMTP) client.

Setting Up CentreWare IS Status Notification

1.

Launch your web browser.

2.

Enter the system’s IP address in the browser’s 

Address

 field (http://xxx.xxx.xxx.xxx). 

3.

Select 

Properties

.

4.

Select 

Mail Alerts 

on the left sidebar. Follow the instructions on the page to select mail 

alert options.

5.

Click 

Save Changes

.

For complete information about CentreWare IS Status Notification, click the 

Help

 button in 

CentreWare IS to go to 

CentreWare IS Online Help

.

Usage Profile Reports

The system generates reports accessible through CentreWare IS that detail device usage. 
Usage profile reports track multiple items, including:

System information, such as system name, date installed, total pages printed, options 
installed, and network ID.

Supplies usage data, such as toner or ink. By tracking supplies usage, you can order 
supplies before they reach their end of life.

Media and tray information, such as how often prints are made on paper compared to 
transparencies, and how often each tray is used.

Job characteristics, such as size and timing of jobs.

Summary of Contents for WORKCENTRE C2424

Page 1: ...es Connections and Internet Protocol TCP IP on page 6 2 Device Management Software on page 6 9 Windows 2000 Windows XP and Windows Server 2003 on page 6 14 Windows NT 4 x on page 6 20 Windows 98 and W...

Page 2: ...e computer On 2 Connect the system to the network using the recommended hardware and cables 3 Configure the system s network address which is required to identify the system on the network Run the Ins...

Page 3: ...dded web server For complete information about CentreWare IS click the Help button in CentreWare IS to go to the CentreWare IS Online Help Network Connection Depending on your particular setup the fol...

Page 4: ...rom the WorkCentre C2424 Software CD ROM 2 Use the Desktop Printer Utility to create a desktop USB system The utility is located in the PhaserTools folder which is created during the software installa...

Page 5: ...4 Generally Macintosh computers use the EtherTalk protocol to talk to a networked system Unlike TCP IP EtherTalk does not require systems or computers to have IP addresses Many networks have a Dynamic...

Page 6: ...edded web server For complete information about CentreWare IS click the Help button in CentreWare IS to go to the CentreWare IS Online Help After setting the system s IP address you can modify TCP IP...

Page 7: ...the BOOTP DHCP option to ON 7 To enable DDNS enter the following DDNS WINS settings information DDNS Set to ON Release Host Name Set to NO DDNS WINS Name Use the default name provided by Xerox or ente...

Page 8: ...g Guidelines R1016024951 Installing the Printer Driver in Windows 9x When Using a USB Connection R1016021735 Installing the Printer Driver in Windows 2000 When Using a USB Connection R1016021287 Insta...

Page 9: ...manage devices independent of network servers and operating systems Configure systems from your desktop CentreWare IS makes it easy to copy settings from one system to another Set up and use a simple...

Page 10: ...x com office pmtools and select your specific system model to view the CentreWare MC User Guide CentreWare Web CentreWare Web is a multi vendor system management installation and troubleshooting appli...

Page 11: ...b records Each record contains fields such as user name job name pages printed job times and toner or ink used Not all fields are supported by all systems For more information go to the CentreWare IS...

Page 12: ...the device s Simple Mail Transport Protocol SMTP client Setting Up CentreWare IS Status Notification 1 Launch your web browser 2 Enter the system s IP address in the browser s Address field http xxx x...

Page 13: ...ired email address in the Send to Specific Address field 5 Click Send Usage Profile Report Xerox Usage Analysis Tool The Xerox Usage Analysis Tool is a Windows client server application that allows sy...

Page 14: ...en and its amber traffic LED is flashing rapidly 3 Proceed to Quick CD ROM Install Steps or Other Methods of Installation for the installation method desired 4 Print the Configuration Page and keep it...

Page 15: ...g CentreWare IS CentreWare DP or CentreWare MC see Device Management Software on page 9 Microsoft TCP IP Protocol Note For Windows XP select Classic Look or the Windows XP procedures will not match th...

Page 16: ...ct then click OK 5 Enter a name for the system and select whether you want that system to be the default printer Click Next 6 Select one of these options If the system is not shared click Next If the...

Page 17: ...Select IPP The Network Path field on the IPP Internet Printing Protocol Settings page displays the system s URL Creating an IPP System 1 On the desktop click Start click Settings then click Printers...

Page 18: ...press the Enter button to print Note Print the Menu Map to see other information pages available for printing Verifying Settings 1 Verify the settings on the Configuration Page IP Address Source is se...

Page 19: ...gure Port button to see the IP address If necessary re select the TCP IP number used for the printer Printing a Test Page 1 Click the General tab 2 Click Print Test Page If the system does not print d...

Page 20: ...ds of Installation for the installation method desired 4 Print a Configuration Page and keep it for reference Quick CD ROM Install Steps 1 Insert the WorkCentre C2424 Software CD ROM into the computer...

Page 21: ...IP protocol has been installed 3 Select the Services tab and verify that Microsoft TCP IP Printing software is installed If it is not installed install it and then return to this document Adding the...

Page 22: ...d successfully Click No if the test page did not print or printed incorrectly Proceed to step 4 4 Note the print quality of the print job If print quality problems exist or if the job does not print s...

Page 23: ...b to verify that the TCP IP protocol has been installed 3 Click Add to install any components not listed then restart your computer 4 Click Start click Settings then click Control Panel 5 Double click...

Page 24: ...6 24 infoSMART Knowledge Base Documents English only For more information go to www xerox com office c2424infoSMART to view these documents Reference Name Title R1002011338 Installing a Windows NT 4...

Page 25: ...nabled then follow one of these options Proceed to Step 4 if you do not have a TCP IP address configured for your system Proceed to Step 5 if you do have a TCP IP address configured for your system 4...

Page 26: ...ton then click Select from the following discovered printers Follow the onscreen prompts to complete the installation procedure For more information go to the table of infoSMART Knowledge Base documen...

Page 27: ...on your local area network select Auto Printer Discovery then click Refresh The Xerox TCP IP Port Monitor searches the network for Xerox systems and displays them in a list Select your desired system...

Page 28: ...list of systems on the network c Double click the appropriate system PhaserPort automatically enters the information into the Configure PhaserPort dialog box Note To search the network again click Ref...

Page 29: ...CentreWare DP verify the following Novell Networks You are required to load Novell IntraNetWare Client or Microsoft Client for IPX networks TCP IP Networks No additional software is required but your...

Page 30: ...C2424 Copier Printer 6 30 infoSMART Knowledge Base Documents English only For more information go to www xerox com office c2424infoSMART to view these documents Reference Name Title R100207118 Instal...

Page 31: ...on with the appropriate device driver installed A working knowledge of the operating system OS 9 x or higher being used on the workstation Proper cabling to connect the system to the network Quick CD...

Page 32: ...the end of this section Creating an LPR System with LaserWriter 8 5 1 or Higher 1 Open the Desktop Printer Utility This utility or an alias to it can be found in the PhaserTools folder 2 Click Printe...

Page 33: ...ing a Desktop System with PhaserPort for Mac OS 1 Launch the PhaserPort Printer Tool 2 Enter the system s IP address or DNS name in the Printer Internet Address field 3 Enter a name for the desktop sy...

Page 34: ...cuments at the end of this section Creating an LPR System with Mac OS X Version 10 1 and Higher 1 Open the Print Center utility In Mac OS X version 10 3 or higher the utility is called Printer Setup T...

Page 35: ...r The following procedure eliminates cabling communication and connection problems Once you complete these steps print a test page from your software application If the job prints no further system tr...

Page 36: ...ble it in the control panel then reset the system b Print the Configuration Page and verify that EtherTalk is enabled c From the Configuration Page verify the Zone If you have multiple zones on your n...

Page 37: ...iguration Page then verify the following Novell enable is On Frame Type is correctly set 3 Install CentreWare DP on a Windows based workstation 4 Run the CentreWare DP application then click Setup Wiz...

Page 38: ...d Setup option of CentreWare DP provides an additional tool to control how your systems are configured on a Novell NetWare network environment This tool is necessary for connecting a system to more th...

Page 39: ...shooting Quick Check 1 Verify that the system is plugged in turned On and connected to an active network 2 Verify that the system is receiving network information by monitoring the LEDs on the back of...

Page 40: ...ctors if possible Which port your system is attached to Connect a functioning network device to your system to test the port 2 Print the Configuration Page from your system 3 Review the Connectivity S...

Page 41: ...ify these items a The queue name of the system is set to service If necessary create a new queue to test the system b The Primary Server lists the server name on the Configuration Page Printing a Docu...

Page 42: ...that both TCP IP protocol and the proper connector are enabled 2 At the control panel select one of these IP address options Allow the copier printer system to set up a DHCP address Enter the IP addre...

Page 43: ...ss the Enter button 4 Select Configuration Page then press the Enter button to print Note Print the Menu Map to see other information pages available for printing Additional Resources Information abou...

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