Xerox WorkCentre 6605 User Manual Download Page 266

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Troubleshooting

266

Xerox

WorkCentre

6605 Color Multifunction Printer

User Guide

Viewing Job Status on the Control Panel

To view current or saved jobs on the control panel:
1.

At the control panel, press the

Job Status

button.

In the top portion of the screen, a list of current jobs appears.

To view a list of secure prints, touch

Secure Jobs

To view a list of secure faxes received, touch

Secure Fax Receive

To print a detailed list of last 20 print, copy, fax, or scan jobs that have processed:
1.

At the printer control panel, press the

Machine Status

button.

Touch

Information Pages

Use the arrows to navigate the screens, then touch

Job History

Touch

Print

Using the Integrated Troubleshooting Tools

Your printer has a printable set of reports. Two of them, the Demo Page and the Error History report, can

help with troubleshooting certain problems. The Demo Page prints an image using many colors to show

the current ability of the printer to print. The Error History report prints information on the most recent

printer errors.

Printing Reports

At the printer control panel, press the

Machine Status

button.

Touch

Information Pages

Use the arrows to navigate, then select a report.

Touch

Print

Specifying the Source Tray for Printing Reports

At the printer control panel, press the

Machine Status

button.

Touch

Tools

Tray Management

Tray Priority

To specify a default source tray, select

First

, then select the tray from which to print reports.

Click

Viewing Meter Readings

At the printer control panel, press the

Machine Status

button.

Touch

Meter Readings

After viewing the readings, touch

to close the window or press the

Services Home

button to return

to the Services Home menu.

Summary of Contents for WorkCentre 6605

Page 1: ...zerhandbuch Español Guía del usuario Português Guia do usuário Nederlands Gebruikershandleiding Svenska Användarhandbok Dansk Betjeningsvejledning Suomi Käyttöopas Norsk Brukerhåndbok Русский Руководство пользователя Čeština Uživatelská příručka Polski Przewodnik użytkownika Magyar Felhasználói útmutató Türkçe Kullanıcı Kılavuzu Ελληνικά Εγχειρίδιο χρήστη ...

Page 2: ...ries Apple Bonjour EtherTalk TrueType iPad iPhone iPod iPod touch Mac and Mac OS are trademarks of Apple Inc registered in the U S and other countries AirPrint and the AirPrint logo are trademarks of Apple Inc HP GL HP UX and PCL are trademarks of Hewlett Packard Corporation in the United States and or other countries IBM and AIX are trademarks of International Business Machines Corporation in the...

Page 3: ...ation 21 2 Features 23 Parts of the Printer 24 Front View 24 Rear View 25 Internal Parts 26 Control Panel 26 Energy Saver Mode 28 Exiting Energy Saver Mode 28 Information Pages 29 Configuration Report 29 Printing a Configuration Report 29 Administrative Features 30 CentreWare Internet Services 30 Finding the IP Address of the Printer 30 Accessing the Printer 31 Meter Readings 32 Billing and Usage ...

Page 4: ...r 59 Resetting Service Defaults 60 Configuring General Setup Using the Control Panel 61 Accessing Information About the Printer Using the Control Panel 61 Using the Power On Wizard 61 Configuring General Settings 63 Configuring the Timers 66 Configuring Output Settings 67 Configuring Tray Settings 68 Configuring AirPrint 69 Configuring Fax Defaults and Settings 70 Setting Fax Defaults from CentreW...

Page 5: ...eparing to Manage Certificates 100 Importing a Digital Certificate 101 Configuring the Digital Certificate Purpose 101 Verifying the Digital Certificate Purpose 102 Deleting a Digital Certificate 102 Exporting a Digital Certificate 103 Configuring Smart eSolutions 104 Using Smart eSolutions 104 Overview for Setting Up Smart eSolutions 104 Enabling the Proxy Server 105 Validate DNS Settings and Ena...

Page 6: ...per Length 124 Loading Paper in Trays 1 and 2 125 Printing on Special Paper 128 Envelopes 128 Labels 132 Glossy Cardstock 133 5 Printing 135 Printing Overview 136 Selecting Printing Options 137 Print Driver Help 137 Windows Printing Options 138 Macintosh Printing Options 139 Printing Features 140 Printing on Both Sides of the Paper 140 Orientation 142 Selecting Paper Options for Printing 142 Print...

Page 7: ... Multiple Pages per Side 165 Changing Edge Erase 165 Limiting Access to Copying 166 7 Scanning 167 Loading Documents for Scanning 168 Duplex Automatic Document Feeder Guidelines 168 Document Glass Guidelines 169 Scanning to a USB Flash Drive 170 Scanning to a Folder on a USB Connected Computer 171 Scanning to a PC from the Printer 172 Scanning to a User Home Folder 173 Before You Begin 173 Scannin...

Page 8: ...uppression 185 Changing Auto Background Suppression Level 186 Changing Edge Erase 186 Changing the Default for TIFF File Format 186 Changing the Default for Quality File Size 186 Changing the Default for Maximum Email Size 186 Limiting Access to Scanning 187 8 Faxing 189 Configuring the Printer for Faxing 190 Loading Documents for Faxing 191 Sending a Fax from the Printer 192 Sending a Delayed Fax...

Page 9: ...ansfer Unit 225 Clearing Storage 225 Formatting the Hard Disk Drive 226 Adjusting the Altitude 226 Clearing Job History 227 Adjusting the Touchscreen 227 Ordering Supplies 228 Consumables 228 Routine Maintenance Items 228 When to Order Supplies 229 Toner Cartridges 230 Recycling Supplies 230 Managing the Printer 231 Checking Page Counts 231 Changing the Passcode Using the Control Panel 231 Moving ...

Page 10: ...ns 272 Weights and Dimensions 272 Standard Configuration 272 Configurations with Optional 550 Sheet Feeder 273 Total Space Requirements 273 Clearance Requirements 274 Clearance Requirements with Optional 550 Sheet Feeder 275 Environmental Specifications 276 Temperature 276 Relative Humidity 276 Elevation 276 Electrical Specifications 277 Power Supply Voltage and Frequency 277 Power Consumption 277...

Page 11: ...Other Countries 288 Fax Regulations 289 United States 289 Canada 291 European Union 291 South Africa 291 New Zealand 292 Material Safety Data Sheets 293 C Recycling and Disposal 295 All Countries 296 North America 297 European Union 298 Domestic Household Environment 298 Professional Business Environment 298 Collection and Disposal of Equipment and Batteries 299 Battery Symbol Note 299 Battery Rem...

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Page 13: ... Safety 17 Maintenance Safety 19 Printer Symbols 20 Environmental Health and Safety Contact Information 21 Your printer and the recommended supplies have been designed and tested to meet strict safety requirements Attention to the following information ensures the continued safe operation of your Xerox printer 1 Safety ...

Page 14: ...r when performing these installations Disconnect the power cord when removing covers and guards for installing optional equipment Except for user installable options there are no parts that you can maintain or service behind these covers The following are hazards to your safety The power cord is damaged or frayed Liquid is spilled into the printer The printer is exposed to water The printer emits ...

Page 15: ...rd Do not place objects on the power cord Replace the power cord if it becomes frayed or worn Do not unplug or plug the power cord while the printer is turned on To avoid electrical shock and damage to the cord grasp the plug when unplugging the power cord The electrical outlet must be near the printer and must be easily accessible The power cord is attached to the printer as a plug in device on t...

Page 16: ...al national and international agencies and is certified as a Class 1 Laser Product The printer does not emit hazardous light because the beam is totally enclosed during all modes of customer operation and maintenance WARNING Use of controls adjustments or performance of procedures other than those specified in this manual can result in hazardous radiation exposure ...

Page 17: ...printer in a well ventilated room For more information in the United States and Canada go to www xerox com environment In other markets please contact your local Xerox representative or go to www xerox com environment_europe Printer Location Place the printer on a level solid non vibrating surface with adequate strength to hold its weight To find the weight for your printer configuration see Physi...

Page 18: ...ner containers into an open flame When handling cartridges for example toner and such avoid skin or eye contact Eye contact can cause irritation and inflammation Do not attempt to disassemble the cartridge which can increase the risk of skin or eye contact CAUTION Use of non Xerox supplies is not recommended The Xerox Warranty Service Agreement and Total Satisfaction Guarantee do not cover damage ...

Page 19: ...ny maintenance procedure that is not specifically described in the documentation supplied with your printer Do not use aerosol cleaners Clean with a dry lint free cloth only Do not burn any consumables or routine maintenance items For information on Xerox supplies recycling programs go to www xerox com gwa ...

Page 20: ...r to avoid damage to the property Hot surface on or in the printer Use caution to avoid personal injury Do not burn the item Do not expose the imaging unit to light for more than 10 minutes Do not expose the imaging unit to direct sunlight Do not touch the part or area of the printer Warning Wait for the printer to cool for the specified time before touching the fuser This item can be recycled For...

Page 21: ...ronment Health and Safety in relation to this Xerox product and supplies contact the following customer help lines United States 1 800 828 6571 Canada 1 800 828 6571 Europe 44 1707 353 434 For product safety information in the United States go to www xerox com environment For product safety information in Europe go to www xerox com environment_europe ...

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Page 23: ...x WorkCentre 6605 Color Multifunction Printer 23 User Guide This chapter includes Parts of the Printer 24 Energy Saver Mode 28 Information Pages 29 Administrative Features 30 More Information 33 2 Features ...

Page 24: ...rinter This section includes Front View 24 Rear View 25 Internal Parts 26 Control Panel 26 Front View 1 Tray 1 2 Bypass Tray 3 Front Door 4 USB Memory Port 5 Control Panel 6 Duplex Automatic Document Feeder 7 Output Tray 8 Right Side Door 9 Power Switch 10 Tray 2 Optional 550 Sheet Feeder ...

Page 25: ...ter 25 User Guide Rear View 1 Duplex Unit 2 Transfer Roller 3 Fuser 4 Power Connector 5 Rear Door 6 Control Board 7 Left Side Door 8 Ethernet Connection 9 USB Port 10 Wireless Network Adapter Port 11 Phone Connector 12 Fax Line Connector 13 Phone Line Cover ...

Page 26: ...trol Panel The control panel consists of a touch screen and buttons you press to control the functions available on the printer The control panel Displays the current operating status of the printer Provides access to print features Provides access to reference materials Provides access to Tools and Setup menus Provides access to Troubleshooting menus and videos Prompts you to load paper replace s...

Page 27: ...as Print from USB 8 Error Indicator This light indicates an error condition or warning that requires your attention This light blinks red when an error occurs that requires technical support 9 Ready Indicator The light appears green when the printer is ready to receive data and blinks when the printer is busy receiving data The light blinks green when the printer is busy receiving data 10 Clear cl...

Page 28: ... time the printer spends idle in ready mode before the printer transitions to a lower power level Exiting Energy Saver Mode The printer automatically cancels Energy Saver mode when it receives data from a connected computer To exit Energy Saver mode manually press the Power Saver button on the control panel ...

Page 29: ...t The Configuration Report lists printer information such as default settings installed options network settings including IP address and font settings Use the information on this page to help you configure network settings for your printer and to view page counts and system settings Printing a Configuration Report 1 At the printer control panel press the Machine Status button 2 Touch Information ...

Page 30: ... Printer You can view the IP address of your printer on the control panel or on the Configuration Report Finding the IP Address at the Control Panel If Display Network Settings is set to Show IPv4 Address the address appears in the top left corner of the touch screen display To display the IPv4 Address on the control panel do one of the following To configure Display Network Settings using CentreW...

Page 31: ...Pv4 and TCP IPv6 Accessing the Printer The system administrator can set access rights on the printer to ensure that unauthorized users cannot access the printer If the system administrator configures authentication and authorization users require a login and password to access some or all of the features of the printer The administrator can also configure accounting to require an accounting code t...

Page 32: ...rint jobs The meter is divided according to the color mode You cannot reset the meter readings they track the total number of pages printed for the life of the printer To view the Billing Meter at the control panel 1 At the printer control panel press the Machine Status button 2 Touch Meter Readings 3 After viewing the readings touch X to close the window or press the Services Home button to retur...

Page 33: ... office WC6605support Information about menus or error messages Press the control panel Help button Information Pages Print from the control panel or from CentreWare Internet Services click Status Information Pages CentreWare Internet Services documentation In CentreWare Internet Services click Help Order supplies for your printer www xerox com office WC6605supplies A resource for tools and inform...

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Page 35: ...eneral Setup Using the Control Panel 61 Configuring AirPrint 69 Configuring Fax Defaults and Settings 70 Setting Up Scanning 77 Configuring Security Settings Using CentreWare Internet Services 83 Configuring Secure Settings Using the Control Panel 94 Managing Certificates 98 Configuring Smart eSolutions 104 Enabling the Printer for Scanning 108 Installing the Software 109 Installing the Printer as...

Page 36: ...uirements vary for the different connection methods Routers network hubs network switches modems Ethernet cables and USB cables are not included with your printer and must be purchased separately Xerox recommends an Ethernet connection because it is typically faster than a USB connection and it provides access to CentreWare Internet Services Note If the Software and Documentation disc is not avail...

Page 37: ...n inside the printer directly interfering with image transfer 2 Place the printer on a level solid non vibrating surface with adequate strength for the weight of the printer The printer must be horizontal with all four feet in solid contact with the surface To find the weight for your printer configuration see Physical Specifications on page 272 After positioning the printer you are ready to conne...

Page 38: ...ected to an office network or home network use an Ethernet cable to connect the printer to the network You cannot connect the printer directly to the computer It must be connected through a router or hub An Ethernet network can be used for one or more computers and supports many printers and systems simultaneously Ethernet connection is typically faster than USB and allows you direct access to the...

Page 39: ...ernet cable from the printer to the network or router socket Use an Ethernet hub or router and two or more Ethernet cables Connect the computer to the hub or router with one cable then connect the printer to the hub or router with the second cable Connect to any port on the hub or router except the uplink port 3 Attach the power cord then plug in the printer and turn it on 4 Set or automatically d...

Page 40: ...apter is able to connect to a wireless network To install the Wireless Network Adapter 1 Turn off the printer 2 Remove the packaging from the Wireless Network Adapter 3 Follow the installation sheet and install the Wireless Network Adapter on the printer Note When the Wireless Network Adapter is installed remove it only as needed and after reading the instructions for removing the Wireless Network...

Page 41: ... Fi Settings See also Connecting to a network with a Wi Fi protected setup on page 43 Connecting to a wireless network using the control panel on page 45 Connecting to a wireless network manually on page 45 Connecting to a wireless network using CentreWare Internet Services on page 46 Removing the Wireless Network Adapter 1 Turn off the printer ...

Page 42: ... 4 Reach into the chassis and push inward then back on the latch release to remove the Wireless Network Adapter CAUTION Do not use force to pull on the Wireless Network Adapter If the latch is released properly the adapter pulls out easily Pulling on the adapter can damage it 5 Close the left door then screw in the thumbscrew on the back of the door 6 Using an Ethernet cable connect the printer to...

Page 43: ...ity and configuration information from the router and connects to the network The PBC is a moderately secure way to connect the printer to the network You do not need to enter any information to make the network connection PIN Personal Identification Number automatically connects the printer to wireless router by using a common PIN The printer generates and prints a PIN for use in the setup proces...

Page 44: ...t connects to the router and restarts with the proper setup and configuration information If it does not connect with the printer within 120 seconds the connection stops 9 After the printer restarts wait 20 seconds then print a Configuration Report to get network information including the IP address Note If the printer does not connect to the wireless router it generates a new PIN Code for the nex...

Page 45: ...reless Network Manually on page 45 6 Touch Next 7 Enter the passcode for the selected network then touch OK 8 To view the new IP address and ensure that the connection is successful print a Configuration Report Connecting to a Wireless Network Manually Before you begin ensure that you have the wireless network Service Set Identifier SSID encryption type and passphrase For details see Collecting Wi...

Page 46: ...the window under Physical Connection click Wi Fi 4 In the SSID field enter the SSID 5 To select the Network Type from the drop down menu select Infrastructure or AdHoc Note Infrastructure provides the greatest selection of security options AdHoc provides only WEP encryption in most networks 6 To select Encryption under Security Settings select the appropriate security option for your router 7 To r...

Page 47: ...ld enter the password for the selected network 9 Click Next 10 On the IP Address Settings screen select the IP Mode to use for the connection Dual Stack Allows the router to assign IPv4 and IPv6 IP addresses as needed IPv4 Directs the router to assign an appropriate IPv4 address only IPv6 Directs the router to assign an appropriate IPv6 address only 11 Select the type of method of assigning the IP...

Page 48: ... LAN For details see Importing a Digital Certificate on page 101 Note Use Internet Explorer to import the certificate from Windows Use Safari to import certificates from Macintosh 2 Configure the digital certificate Purpose for wireless LAN server or root certificate For details see Configuring the Digital Certificate Purpose on page 101 3 Verify the Certificate Authorities within the Category For...

Page 49: ...t the printer is turned off 2 Connect a standard RJ11 cable No 26 American Wire Gauge AWG or larger to the Line port on the back of the printer 3 Connect the other end of the RJ11 cable to an operating telephone line 4 Enable and configure the Fax functions For details see Configuring Fax Settings from the Control Panel on page 72 ...

Page 50: ...ommunicate with a network printer For Macintosh OS X systems TCP IP is preferred Unlike TCP IP however Bonjour does not require printers or computers to have IP addresses With TCP IP protocols each printer and computer must have a unique IP address Many networks and cable and DSL routers have a Dynamic Host Configuration Protocol DHCP server A DHCP server automatically assigns an IP address to eve...

Page 51: ...control panel or on the Configuration Report For details see Printing the Configuration Report on page 29 See also Assigning the IP Address Manually on page 51 Finding the IP Address of Your Printer on page 30 Assigning the IP Address Automatically 1 At the printer control panel press the Machine Status button 2 Touch the Tools tab 3 Touch Admin Setting Network 4 Touch Ethernet TCP IP Get IP Addre...

Page 52: ...ation then touch Print To view the IP address of the printer on the control panel 1 At the printer control panel press the Machine Status button 2 Touch Tools Admin Settings Network Ethernet TCP IP 3 Record the IP address from the display 4 To return to the Services Home menu press the Services Home button Changing the IP Address Using CentreWare Internet Services To change the IP address of the p...

Page 53: ...ur computer has the IP address 192 168 1 3 Another device can have the IP address 192 168 1 4 The router could assign the static IP address of the printer to another computer that obtains its IP address dynamically To avoid having the IP address reassigned give the printer an address at the higher end of the range allowed by the router or device For example if your computer has IP address 192 168 ...

Page 54: ...er in the last cell touch OK 12 At the Restart System prompt touch Close 13 Touch Gateway Address 14 Using the keypad enter the address as X X X X where X is a number from 0 255 To clear an existing number from a cell press Clear To enter a one or two digit number to advance to the next cell touch the Right arrow When you enter the third digit of a three digit number the cursor automatically advan...

Page 55: ... Name Port enter the IP address or DNS name for the LDAP server then enter the port number for LDAP Note If the optional hard drive is installed and the HDD Data Encryption is enabled the settings for the LDAP SSL TLS appear Ensure that you save all changes on the LDAP Server page before clicking the SSL link to enable LDAP SSL TLS 5 Enter the Search Directory Root 6 Enter a valid login name and p...

Page 56: ...ield type the IP address of the printer then press Enter or Return 2 In CentreWare Internet Services click Properties 3 To expand the menu in the Properties pane next to the General Setup folder click the plus symbol Viewing Printer Information 1 At your computer open a Web browser in the address field type the IP address of the printer then press Enter or Return 2 In CentreWare Internet Services ...

Page 57: ...der Enter IP Address of Destination Printer select Use the printer s password 4 In the IP Address field enter the IP address of the destination printer 5 If you selected Use the printer s password in the Password field enter the password for the destination printer 6 Click Clone Selected Settings Configuring Mail Alerts You can define groups to receive email notifications when selected status aler...

Page 58: ...u to configure general settings of the printer For example time to Energy Saver mode alarm settings and so on To configure the system settings 1 From the General Setup menu click System Settings 2 Under General enter values for the Energy Saver modes and Display Brightness then select values for the other selections from each list 3 Under Timers select the timeout for the Control Panel from the li...

Page 59: ...corresponding tray select On 6 Under Tray Priority select the tray priority for paper usage 7 Click Save Changes Setting Up a Proxy Server This feature allows you to set up and enable proxy services on the printer You can enter your authentication login at the printer control panel and access a set of features and options designed specifically for your business needs You can scan and capture paper...

Page 60: ...o reset the printer or to reset system or service defaults 1 From the General Setup menu click Resets 2 To reset a service default next to Reset Fax Defaults or Reset Scan Defaults click Power Off On Printer 3 To reset a system default next to Reset System Defaults or Reset Network Defaults click Power Off On Printer 4 To restart the printer without resetting any of the default settings next to Po...

Page 61: ...rint a specific information page touch the page then touch Print Using the Power On Wizard The Power On Wizard helps to configure several preliminary settings for the printer including the country date time and time zone To use the Power On Wizard to set up the printer 1 At the printer control panel press the Machine Status button 2 Touch Tools Admin Settings 3 Touch System Settings then touch Gen...

Page 62: ... Touch Next 12 At Do you want to set up Fax now select an option 13 To set up the fax a Use the keypad to enter the fax number b Touch Country c Use the Up or Down arrows to navigate then touch the name of your country d Touch Next 14 At Do you want to set up Email now select an option 15 To select how you would like to find an outgoing mail server select Find It For Me or I Know My SMTP 16 If you...

Page 63: ... Use this menu to configure general settings of the printer For example time to Energy Saver mode alarm settings and so on Accessing the General Settings Menu 1 At the printer control panel press the Machine Status button 2 Touch Tools Admin Settings 3 Touch System Settings then touch General Configuring the Energy Saver Timers 1 At the printer control panel press the Machine Status button 2 Touch...

Page 64: ... then use the keyboard to enter the year f Touch OK 5 To set the time a Touch Time b To select the format touch 12 Hour or 24 Hour c Touch Hour then use the keypad to enter the hour d Touch Minute then use the keypad to enter the minutes 6 Touch OK 7 To return to the General menu touch the Back arrow Setting the Measurement Units 1 At the printer control panel press the Machine Status button 2 Tou...

Page 65: ...ings 3 Touch System Settings then touch General 4 Touch Startup Page 5 To print a Startup Page when the printer is turned on touch On 6 Touch OK Configuring the Low Toner Alert Message 1 At the printer control panel press the Machine Status button 2 Touch Tools Admin Settings 3 Touch System Settings then touch General 4 Touch Low Toner Alert Message 5 To display an alert message when the toner is ...

Page 66: ...printer To configure the timers 1 At the printer control panel press the Machine Status button 2 Touch Tools Admin Settings 3 Touch System Settings Timers 4 To set the delay before the control panel times out touch Control Panel touch the delay you want then touch OK 5 To set how long the printer waits before canceling a print job that stops abnormally a Touch Fault Timeout On b Use the keypad min...

Page 67: ...e after the last page of every copy Front and Back Directs the printer to insert a banner page before the first page and after the last page of every copy c Touch OK d To select the tray from which the banner page is printed touch Specify Tray then touch an option e Touch OK f To return to the Output Settings menu touch the Back arrow 5 To select what action the printer takes when a paper size mis...

Page 68: ...ay for a paper size and type clear Display Tray Prompt and User Driver Settings for Print Job To select a paper or envelope size touch Size touch the Up or Down arrows to navigate touch a size then touch Size again To select a paper type touch Type touch the Up or Down arrows to navigate touch a paper type then touch Type again e Touch OK 4 To configure a paper tray a Touch Tray 1 or Tray 2 b To h...

Page 69: ... iOS 1 At your computer open a Web browser in the address field type the IP address of the printer then press Enter or Return Note If you do not know the IP address of your printer see Finding the IP Address of Your Printer on page 30 2 Click Properties 3 If the Protocols link is not expanded under Properties scroll to the Protocols link and expand it 4 Under Protocols click AirPrint 5 To enable A...

Page 70: ...g up the Fax Defaults and Configuring the Fax Settings You can configure the defaults and settings from the printer control panel or from CentreWare Internet Services Setting Fax Defaults from CentreWare Internet Services 1 At your computer open a Web browser in the address field type the IP address of the printer then press Enter or Return Note If you do not know the IP address of your printer se...

Page 71: ... Settings section for Forward Settings select an option To disable fax forwarding select Off To direct all incoming faxes to the forwarding number select Forward To print incoming faxes and forward them to the forwarding number select Print and Forward To forward faxes to an email address select Forward to Email To print incoming faxes and forward them to an email address select Print and Email No...

Page 72: ...r or darker then touch OK 7 To select a delayed transmission time touch Delayed Send a Touch the hour field then use the keypad to enter the hour b Touch the minute field then use the keypad to enter the minutes c Touch AM or PM d To save the setting touch OK 8 To return to the Services Home menu press the Services Home button Configuring Fax Settings at the Control Panel Bridgetown Note If your p...

Page 73: ...At the Restart System prompt touch Close 14 Touch DRPD Patterns touch to select a pattern then touch OK At the Restart System prompt touch Close 15 Touch Extel Hook Threshold touch to select the level then touch OK At the Restart System prompt touch Close 16 Touch the Back arrow to return to the Fax Settings menu or press the Services Home button to return to Service Home Configuring Fax Incoming ...

Page 74: ...t the Restart System prompt touch Close 12 To have faxes printed on both sides of the sheets a Touch 2 Sided Printing select On then touch OK b At the Restart System prompt touch Close 13 To receive a fax while using the external telephone after hearing a fax tone a Touch Remote Receive then touch On b Enter a two digit tone code then touch OK c At the Restart System prompt touch Close 14 To instr...

Page 75: ...edial Interval then enter a number from 1 15 for the delay in minutes b Touch OK c At the Restart System prompt touch Close 7 To change the interval between resend attempts a Touch Interval Timer then enter a number from 3 255 for the delay in seconds b Touch OK c At the Restart System prompt touch Close d Touch the Back arrow to return to Transmission Defaults 8 To select the dialing type for you...

Page 76: ...r press the Services Home button to return to Service Home Configuring Fax Reports from the Control Panel 1 At the printer control panel press the Machine Status button 2 Touch Tools Admin Settings 3 Touch Fax Settings 4 Touch Fax Reports 5 To print a fax activity report after every 50 fax communications touch Fax Activity touch Auto Print then touch OK 6 To print a report of the transmission resu...

Page 77: ...canning to a shared folder on your computer share the folder set the correct permissions and add the folder as an Address Book entry in CentreWare Internet Services If you are scanning to an FTP server add the FTP server and set the correct folder permissions as an Address Book entry in CentreWare Internet Services If you are scanning to an email address configure the email server in CentreWare In...

Page 78: ...ddress Book Editor 80 Before you can scan to a shared folder you must share the folder then add the folder as an Address Book entry in CentreWare Internet Services For details see CentreWare Internet Services on page 30 Sharing a Folder on a Windows Computer 1 Open Windows Explorer 2 Right click the folder you want to share then select Properties 3 Click the Sharing tab then click Advanced Sharing...

Page 79: ... an Address Book Entry Using CentreWare Internet Services 1 At your computer open a Web browser in the address field type the IP address of the printer then press Enter or Return Note If you do not know the IP address of your printer see Finding the IP Address of Your Printer on page 30 2 Click Address Book 3 Under Network Scan Comp Serv click Computer Server Address Book 4 Next to any empty field...

Page 80: ...ddress of the printer then press Enter or Return Note If you do not know the IP address of your printer see Finding the IP Address of Your Printer on page 30 2 In CentreWare Internet Services click Address Book 3 Under Network Scan Comp Serv click Computer Server Address Book 4 Click Add next to any blank field then enter the following information Name Enter the name that you want to appear in the...

Page 81: ...r For SMTP Server IP Address or DNS Name type the IP address or DNS name of the SMTP server If you do not know the IP Address or DNS Name of the SMTP server click Auto Detect SMTP Server For SMTP Port type the default port number of 25 for SMTP or select a number from the range provided 5 Select an Authentication Type Note Ensure that the authentication type is compatible with your SMTP server 6 I...

Page 82: ... see Installing the Software on page 109 Setting Up Scanning to a Folder on Your Computer With USB 1 Start Express Scan Manager Windows Click Start Programs Xerox Select your printer from the list Double click Express Scan Manager Macintosh Navigate to Applications Xerox Select your printer from the list Double click Express Scan Manager 2 Click OK to accept the default Destination Path folder or ...

Page 83: ...gs 90 Configuring LDAP Authentication 90 Configuring the Host Access List 91 Configuring IPsec Settings 92 Configuring 802 1x Settings 93 Configuring SSL Settings 93 Configuring SMTP Domain Filtering 93 Use security settings to configure administrative settings authentication user access and privileges and service access Note For details see the Help in CentreWare Internet Services Opening the Sec...

Page 84: ...u click the plus symbol next to the Security folder 4 Click Secure Settings 5 Configure security features as needed To enable network authentication 1 For Network Authentication select On 2 Click Save Changes To limit access to the control panel menus 1 For Panel Lock Set select Enable 2 Type then retype a passcode 3 To view service lock setting options click Save Changes To set access rights for ...

Page 85: ...electing recipients from the phonebook or address book only 1 To allow users to edit the From field in emails sent from the printer for Edit Email From Field select Enable 2 Click Save Changes To allow download of firmware updates 1 To allow download of firmware updates for Software Downloads select Enable 2 Click Save Changes To set the IP address or host name to appear on the control panel scree...

Page 86: ... the information stored on an authentication server To prove their identity users can type their user credentials at the control panel in CentreWare Internet Services or they can use a card reader To configure access rights using network authentication Provide information about your authentication server and configure authentication server settings Enable Panel Lock For details see Managing Panel ...

Page 87: ...server information as needed a Type the root path of the search directory in the Search Directory Root field using Base DN format For example DC xerox DC net b If you select System type the Login Name and Password used to access the server None instructs the printer to access the server without providing credentials c For Search Timeout specify the type of timeout to use for the server You can set...

Page 88: ...3 Click Save Changes LDAP User Mapping LDAP servers display different results depending on how they implement mappings Use this page to map LDAP fields to fields on your printer Editing current map settings allows you to fine tune server search results Before you begin Ensure that you have configured the LDAP server settings For details see LDAP on page 87 Ensure that you have set LDAP for authent...

Page 89: ...figure the printer with the current time and date See Setting the Date and Time on page 64 To use a Network Time Server see Properties Protocols SNTP in CentreWare Internet Services Configuring Kerberos Server Settings 1 At your computer open a Web browser in the address field type the IP address of the printer then press Enter or Return 2 In CentreWare Internet Services click Properties 3 In the ...

Page 90: ...on 4 For IP Address Host Name and Port type the appropriately formatted address and port number 5 For Path type the HTTP path that your authentication server provides 6 Enter additional information as needed Connection Time Out This option sets the length of time the printer waits for a response from the server before it cancels the operation Alternate Login When an authentication server enables t...

Page 91: ...0 0 0 0 0 0 0 0 Accept The first row of the access list is the highest priority When configuring a list with multiple rows enter the smallest range first Make the first row the most specific and the last row the most general For example you can set up the host access list to do the following Accept printing from a specific network Reject printing from a particular network mask within that network ...

Page 92: ...urn 2 In CentreWare Internet Services click Properties 3 In the Properties pane to expand the menu click the plus symbol next to the Security folder 4 Click IPsec 5 To use the IPsec protocol next to Protocol select Enabled 6 Next to Shared Key enter the shared key value up to 255 characters long 7 Next to Verify Shared Key re enter the shared key value 8 To specify the lifetime of the secure assoc...

Page 93: ...he printer then press Enter or Return 2 In CentreWare Internet Services click Properties 3 In the Properties pane to expand the menu click the plus symbol next to the Security folder 4 Click SSL 5 For Enable SSL select the Enable SSL check box 6 For Encryption Strength select an option 7 For Port Number type a valid port number 8 For LDAP SSL TLS Communication select Enabled 9 For SMTP SSL TLS Com...

Page 94: ...tings 97 Configuring the USB Setup Menu 97 Use this menu for controlling access to printer features Accessing the Secure Settings Menu 1 At the printer control panel press the Machine Status button 2 Touch Tools Admin Settings 3 Use the Up or Down arrows to navigate then touch Secure Settings Setting Panel Lock 1 At the Secure Settings screen touch Panel Lock Enable OK 2 At the prompt enter a four...

Page 95: ...ne Status button 2 Touch Tools Admin Settings 3 At the prompt enter a four digit passcode then touch OK 4 Use the Up or Down arrows to navigate then touch Secure Settings 5 Touch Panel Lock then touch Change Passcode 6 At the prompt enter a four digit passcode then touch OK 7 At the prompt enter the new passcode then touch OK 8 At the prompt re enter the passcode then touch OK 9 Touch the Back arr...

Page 96: ... in emails sent from the printer touch Edit Email From Field Enable OK 2 To allow users to select recipients only from the phonebook or address book touch Confirm Recipients Confirm Recipients OK 3 To restrict emails to only selected domains touch Domain Filtering Enable OK 4 To enable downloading firmware upgrades touch Software Download Enable OK 5 To have the IP address or host name appear on t...

Page 97: ...ase then at the prompt touch Yes Delete 8 To erase the hard drive by overwriting it with random data touch HDD Overwrite then select the number of times to overwrite the data 9 Touch the Back arrow to return to the previous menu or press the Services Home button to return to Service Home Configuring the USB Setup Menu 1 At the printer control panel press the Machine Status button 2 Touch Tools Adm...

Page 98: ...usted by the other device Or the device can present a certificate signed by a trusted third party and a digital signature proving its ownership of the certificate A digital certificate includes the following data Information about the owner of the certificate The certificate serial number and expiration date The name and digital signature of the certificate authority CA that issued the certificate...

Page 99: ... to each other Overview of Setting Up Digital Certificates This is an overview of the steps to take to set up and use digital certificates 1 Preparing the printer to manage digital certificates a Changing the encryption settings of the hard drive b Enabling HTTPS communications 2 Importing and setting up digital certificates a Importing the digital certificates b Configuring the digital certificat...

Page 100: ...d null values for the encryption key WARNING All stored data is deleted after you change the Data Encryption Settings 8 At the message to confirm the setting touch Yes Delete The printer automatically restarts To enable HTTPS communication 1 At your computer open a Web browser in the address field type the IP address of the printer then press Enter or Return 2 Click Properties 3 In the left naviga...

Page 101: ...he file click Import Configuring the Digital Certificate Purpose 1 At your computer open a Web browser in the address field type the IP address of the printer then press Enter or Return 2 Click Properties 3 In the left navigation panel scroll to Security then select Certificate Management Note Certificate Management appears in the Security menu only when the optional hard drive is installed and HD...

Page 102: ...ss Enter or Return 2 Click Properties 3 In the left navigation panel scroll to Security then select Certificate Management 4 For the certificate you want to delete select the Category 5 For the certificate you want to delete select the Certificate Purpose 6 To display the Certificate List page click Display the List Note If the list includes more than 20 certificates click Next to display the next...

Page 103: ...Select the Certificate Purpose of the certificate you want to export 6 To display the Certificate List page click Display the List Note If the list includes more than 20 certificates to display the next page click Next 7 Select the certificate to export 8 Click Certificate Details 9 To export the certificate at the bottom of the details list click Export this certificate Note Imported PKCS 12 form...

Page 104: ...e www xerox com smartesolutions MeterAssistant automatically counts all metered impressions printed on network printers then submits them to Xerox This process eliminates the need to collect and report meter read information manually SuppliesAssistant monitors the remaining life of the toner or ink and other printer consumables When Smart eSolutions is configured to communicate with Xerox Supplies...

Page 105: ...he proxy server 11 Next to Password enter the password for the proxy server 12 Next to Retype Password re enter the password 13 Click Save Changes Validate DNS Settings and Enable SSL 1 At your computer open a Web browser in the address field type the IP address of the printer then press Enter or Return 2 Click Properties 3 In the left navigation panel scroll to TCP IP 4 Scroll to DNS and ensure t...

Page 106: ...e No other action is required Setting Up Email Notifications for Billing Meter Read Alerts Use Billing Meters to view impression count details for the printer and to print Billing Meter and Supplies Usage reports The current counts for color black and white and combined total impressions appear on the Billing Meters screen The Billing Meters data can be sent to as many as five email addresses for ...

Page 107: ...tions configure the SMTP server for mail alerts See Configuring Mail Alerts on page 57 To set up email notifications for supplies data 1 At your computer open a Web browser in the address field type the IP address of the printer then press Enter or Return Note If you do not know the IP address of your printer see Finding the IP Address of Your Printer on page 30 2 Click Properties 3 In the left na...

Page 108: ... CentreWare Internet Services For details see CentreWare Internet Services on page 30 If the printer is connected with a USB cable you can scan to a folder on your computer or scan into an application First you must install the scan drivers and the Express Scan Manager utility Note If your printer is connected using the USB cable you cannot scan to an email address or a network location such as a ...

Page 109: ...e verify that the printer is plugged in turned on connected correctly and has a valid IP address The IP address usually appears in the upper right corner of the control panel If you cannot find the IP address see Finding the IP Address of Your Printer on page 30 If the Software and Documentation disc is not available download the latest drivers from www xerox com office WC6605drivers Operating Sys...

Page 110: ... printer then click Next 9 If the printer still does not appear in the list of discovered printers and you do not know the IP address a Click Advanced Search b If you know the gateway address and subnet mask click the top button and enter the addresses into the Gateway and Subnet Mask fields c If you know the address of another printer on the same subnet click the middle button and enter the addre...

Page 111: ...ottom of the Driver Installation window click Language 3 Select your language then click OK 4 Select the printer model then click Install Print and Scan Drivers 5 Click I accept the terms to accept the agreement then click Next 6 At the Product Registration screen select your country from the list then click Next Complete the registration form and submit it Notes The following applications are ins...

Page 112: ...ur password then click OK 9 Select your printer in the list of discovered printers then click Continue 10 If your printer does not appear in the list of discovered printers a Click the Network Printer Icon b Type the IP address of your printer then click Continue c Select your printer in the list of discovered printers then click Continue 11 To accept the print queue message click OK 12 Select or ...

Page 113: ...ist of discovered printers then click Continue 10 Click Continue Installation 11 To restart click Log Out Installing LAN Fax Drivers for Macintosh 1 Insert the Software and Documentation disc into your computer 2 Double click the disc icon on your desktop to see the dmg file for your printer 3 Open the LAN Fax Installer dmg file then navigate to the appropriate installer file for your operating sy...

Page 114: ...the list and click Add Note If the printer is not detected ensure that the printer is on and that the cable is connected properly 6 In the Print Using drop down list choose Select Printer Software 7 Select the appropriate Xerox 6605 LAN fax driver model from the list then click OK 8 Click Add To add the printer by specifying the IP address 1 From the computer Applications folder or from the dock o...

Page 115: ...ter you want to use does not appear in the list click the Cancel button Add the WSD printer manually using the Add Printer Wizard 4 Click Close To install a WSD printer using the Add Printer Wizard 1 At your computer click Start then select Devices and Printers 2 To launch the Add Printer Wizard click Add a Printer 3 Click Add a network wireless or Bluetooth printer 4 In the list of available devi...

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Page 117: ...Xerox WorkCentre 6605 Color Multifunction Printer 117 User Guide This chapter includes Supported Paper 118 Loading Paper 122 Printing on Special Paper 128 4 Paper and Media ...

Page 118: ...he guidelines in this section For best results use Xerox paper and media recommended for your printer Recommended Media A list of paper and media recommended for your printer is available at www xerox com paperRecommended Media List United States www xerox com europaperRecommended Media List Europe Ordering Paper To order paper or other media contact your local reseller or visit www xerox com offi...

Page 119: ...e for details Paper Storage Guidelines Storing your paper and other media properly contributes to optimum print quality Store paper in dark cool relatively dry locations Most paper is susceptible to damage from ultraviolet and visible light Ultraviolet light from the sun and fluorescent bulbs is particularly damaging to paper Reduce the exposure of paper to strong lights for long periods of time M...

Page 120: ...American Standard Sizes All Trays A4 210 x 297 mm 8 3 x 11 7 in B5 176 x 250 mm 6 9 x 9 8 in A5 148 x 210 mm 5 8 x 8 3 in Legal 216 x 356 mm 8 5 x 14 in Folio 216 x 330 mm 8 5 x 13 in Letter 216 x 279 mm 8 5 x 11 in Executive 184 x 267 mm 7 25 x 10 5 in Bypass Tray C5 envelope 162 x 229 mm 6 4 x 9 in DL envelope 110 x 220 mm 4 33 x 8 66 in Monarch envelope 98 x 190 mm 3 9 x 7 5 in No 10 envelope 2...

Page 121: ...zes A4 210 x 297 mm 8 3 x 11 7 in B5 176 x 250 mm 6 9 x 9 8 in A5 148 x 210 mm 5 8 x 8 3 in Legal 216 x 356 mm 8 5 x 14 in Folio 216 x 330 mm 8 5 x 13 in Letter 216 x 279 mm 8 5 x 11 in Executive 184 x 267 mm 7 25 x 10 5 in Supported Custom Paper Sizes Bypass Tray Width 76 2 215 9 mm 3 8 5 in Length 127 355 6 mm 5 14 in Trays 1 and 2 Width 148 215 9 mm 5 8 8 5 in Length 210 355 6 mm 8 3 14 in ...

Page 122: ...ypass Tray 122 Configuring Trays 1 or 2 for the Paper Length 124 Loading Paper in Trays 1 and 2 125 Loading Paper in the Bypass Tray 1 Do one of the following If the bypass tray is loaded with paper already remove any paper that is a different size or type If the Bypass Tray is closed open it 2 Pull out the extension tray for larger sizes ...

Page 123: ... and forth and fan them then align the edges of the stack on a level surface This procedure separates any sheets that are stuck together and reduces the possibility of jams Note To avoid jams and misfeeds do not remove paper from its packaging until you are ready to use it 5 Load the paper in the tray Load hole punched paper with the holes to the left ...

Page 124: ... If the control panel prompts you verify the size and type on the screen To make changes a Touch Size then touch an option for a standard paper size b Touch Type then touch an option for the paper type c Touch OK Configuring Trays 1 or 2 for the Paper Length You can adjust the lengths of trays 1 and 2 to accommodate A4 Letter and Legal paper sizes In the Legal length settings the trays protrude fr...

Page 125: ...r hand at the front of the tray press the release latch then push the ends inward until they latch 5 Load paper into the tray then insert it back into the printer For details see Loading Paper into Trays 1 and 2 on page 125 Loading Paper in Trays 1 and 2 1 Pull out the tray until it stops 2 To remove the tray from the printer pull out the tray until it stops lift the front of the tray slightly the...

Page 126: ... of jams 6 Load paper into the tray with the print side face up Load hole punched paper with the holes to the left For 1 sided printing load letterhead face up with the top of the paper toward the back of the tray For 2 sided printing load letterhead face down with the top of the paper toward the back of the tray Note Do not load paper above the maximum fill line Overfilling the tray can cause the...

Page 127: ... way ensure that the paper lift plate at the back of the tray is locked down If the tray is extended for legal size paper the tray protrudes when it is inserted into the printer 10 If the control panel prompts you verify the size and type on the screen To make changes a Touch Size then touch an option for a standard paper size b Touch Type then touch an option for the paper type c Touch OK ...

Page 128: ...f the envelopes Try another envelope brand if you do not get desired results Maintain constant temperatures and relative humidity Store unused envelopes in their packaging to avoid excess moisture and dryness which can affect print quality and cause wrinkling Excessive moisture can cause the envelopes to seal before or during printing Remove air bubbles from the envelopes before loading them into ...

Page 129: ...9 User Guide Loading Envelopes in the Bypass Tray 1 Open the bypass tray 2 Move the width guides to the edges of the tray Note If you do not load envelopes in the bypass tray right after they have been removed from the packaging they can bulge Flatten them to avoid jams ...

Page 130: ...opes with the short edge going into the printer flaps down and flaps to the right For Monarch or DL envelopes do one of the one of the following If the envelopes wrinkle try another option With the short edge going into the printer flaps down and flaps to the right With the print side up flaps open and down and the bottom of the envelope going into the printer ...

Page 131: ...n and the bottom of the envelope going into the printer With the print side up flaps closed and down and going into the printer Note When you load envelopes with the flaps open in the print driver select Portrait Landscape or Rotated Landscape as needed to have them print correctly In the print driver use Rotate Image 180 Degrees to flip the image as needed 4 At the control panel touch Type then t...

Page 132: ...ons Storing them in extreme conditions can cause print quality problems or cause them to jam in the printer Rotate stock frequently Long periods of storage in extreme conditions can cause labels to curl and jam in the printer In the print driver software select Label as the paper type Before loading labels remove all other paper from the tray CAUTION Do not use any sheet where labels are missing c...

Page 133: ...wrapper and leave the packages in the shipping carton until ready to use Remove all other paper from the tray before loading glossy cardstock Load only the amount of glossy cardstock you are planning to use Do not leave glossy cardstock in the tray when you are finished printing Replace unused cardstock in the original wrapper and seal Rotate stock frequently Long periods of storage in extreme con...

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Page 135: ...Xerox WorkCentre 6605 Color Multifunction Printer 135 User Guide This chapter includes Printing Overview 136 Selecting Printing Options 137 Printing Features 140 Using Custom Paper Sizes 148 5 Printing ...

Page 136: ...r 2 Load paper in the appropriate tray On the printer control panel specify the size color and type 3 Access the print settings in your software application For most software applications press CTRL P for Windows or CMD P for Macintosh 4 Select your printer 5 Access the print driver settings by selecting Properties or Preferences for Windows or Xerox Features for Macintosh The title of the button ...

Page 137: ...ptions that are set from Printing Preferences become the default setting Printing options that are set from within the software application are temporary The application and the computer do not save the settings after the application is closed Print Driver Help Xerox print driver software Help information is available from the Printing Preferences window Click the Help button in the bottom left co...

Page 138: ...r and click Printing Preferences 3 In the Printing Preferences window click a tab select the options then click OK to save Note For more information about Windows print driver options click the Help button in the Printing Preferences window Selecting Printing Options for an Individual Job for Windows To use special printing options for a particular job change the Printing Preferences from the appl...

Page 139: ...ting Printing Options for Macintosh To use specific printing options change the settings before sending the job to the printer 1 With the document open in your application click File Print 2 Select your printer 3 Select Xerox Features from the Copies Pages menu 4 Select the desired printing options from the drop down lists 5 Click Print to send the job to the printer Saving a Set of Commonly Used ...

Page 140: ...your printer supports Automatic 2 Sided Printing the options are specified in the print driver The print driver uses the settings for portrait or landscape orientation from the application for printing the document Note Ensure that the paper size and weight are supported For details see Supported Paper Sizes and Weights for Automatic 2 Sided Printing on page 120 Setting Up 1 Sided Printing To set ...

Page 141: ...nting on transparencies envelopes labels or other media that cannot be printed on both sides 2 Sided Print Prints the job on both sides of the paper to allow binding on the long edge of the paper The following illustrations show the result for documents with portrait and landscape orientations respectively 2 Sided Print Flip on Short Edge Prints on both sides of the paper The images print to allow...

Page 142: ...er so that the content is rotated 180 degrees and with the long bottom side up 3 Click OK Selecting Paper Options for Printing There are two ways to select the paper for your print job You can let the printer select which paper to use based on the document size paper type and paper color you specify You can also select a specific tray loaded with the desired paper Printing Multiple Pages to a Sing...

Page 143: ... can specify the gutter and creep Gutter Specifies the horizontal distance in points between the page images A point is 0 35 mm 1 72 in Creep Specifies how much the page images shift outward in tenths of a point Shifting compensates for the thickness of the folded paper which can cause the page images to shift outward slightly when folded You can select a value from zero to 1 point Gutter Creep Pr...

Page 144: ...You can choose from preset watermarks or create a customized watermark You can also manage watermarks from this menu 3 Under Text select an option For Text enter the text in the field then specify the font and color For Time Stamp specify the date and time options then specify the font and color For Picture click the Browse icon to locate the picture Specify the scaling option that specifies the s...

Page 145: ...ocument to fit the selected Output Paper Size The scaling amount appears in the percentage box below the sample image Manually Scale scales the document by the amount entered in the percentage box below the preview image Printing Mirror Images If the PostScript driver is installed you can print pages as a mirror image Images mirror left to right when printed Selecting Job Completion Notification f...

Page 146: ...ed Jobs 3 Touch the user name or name of the folder that contains the saved job 4 Touch the name of the saved job touch Quantity select the number of copies to print then touch OK 5 Touch Print 6 To delete the document after printing select Delete after printing 7 Touch OK Secure Print Secure Print allows you to associate a 1 12 digit passcode number with a print job when sending it to the printer...

Page 147: ...r Supply and Sides Per Page select an option 6 To enter the number of copies to print use the keypad 7 Press the green Start button 8 To print another file from the USB Flash drive select a file and repeat steps 4 through 7 9 When finished remove the USB Flash drive To print from a USB Flash drive that is already inserted in the printer 1 If the USB Flash drive is already in the USB memory port to...

Page 148: ...ned until you change them 1 Click the Printing Options tab of the print driver 2 Click the arrow next to the Paper field then select Other Size Output Paper Size New 3 In the New Custom Size window enter the height and width of the new size then select the units 4 Enter a title for the new size in the Name field then click OK to save Defining a Custom Paper Size for Macintosh 1 In the application ...

Page 149: ...In the Print dialog box click Properties 4 On the Printing Options tab to select the desired custom size use the Paper drop down list Note If you are printing on custom size paper define the custom size in the printer properties before printing 5 From the Other Type drop down list select the paper type 6 Select any other desired options then click OK 7 In the Print dialog box click OK to start pri...

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Page 151: ...WorkCentre 6605 Color Multifunction Printer 151 User Guide This chapter includes Making Copies 152 Adjusting Copying Options 155 Changing the Default Copy Settings 162 Limiting Access to Copying 166 6 Copying ...

Page 152: ...he pages then place them face up in the duplex automatic document feeder Insert originals face up with the top of the page entering the feeder first Adjust the paper guides so they fit against the originals 3 At the control panel touch Copy 4 Using the control panel keypad enter the desired number of copies The number of copies appears on the upper right corner of the display To reset the number o...

Page 153: ...first Place only loose sheets of paper in the duplex automatic document feeder Adjust the paper guides so that they fit against the originals Insert paper in the duplex automatic document feeder only when ink on the paper is dry Do not load originals above the MAX fill line Document Glass Guidelines The document glass accommodates original sizes up to 216 x 356 mm 8 5 x 14 in Use the document glas...

Page 154: ...tput color paper supply lighter darker and auto suppression background settings Change the settings as needed 4 Touch the Image Quality tab 5 Verify the sharpness and saturation settings Change the settings as needed 6 Lift the document cover 7 Place the ID card or a document smaller than half the selected paper supply size about 6 mm 25 in from the upper left corner of the document glass 8 Press ...

Page 155: ... Image Quality Settings 158 Output Adjustments 159 You can adjust numerous options for your copy jobs specify characteristics of the original documents and customize the output For details see Basic Settings on page 156 You can also modify the default settings for many options For details see Selecting the Default Copy Settings on page 162 ...

Page 156: ...te copies in full color or in black and white The color mode indicators light to show the current setting Note This setting returns to its default after the copy job is complete To modify the default setting see Changing the Default Copy Settings on page 156 on page 162 To select color or black and white printing 1 At the printer control panel press the Services Home button 2 Touch Copy 3 Under th...

Page 157: ... 2 Sided Copying 1 At the printer control panel press the Services Home button 2 Touch Copy 3 Under the Copy tab touch 2 Sided Copying 4 Touch one of the following 1 1 Sided 1 2 Sided 2 1 Sided 2 2 Sided 5 To rotate the image on side 2 by 180 degrees touch Rotate Side 2 6 Touch OK ...

Page 158: ...rol panel press the Services Home button 2 Touch Copy 3 Touch the Quality tab 4 Touch Original Type 5 Touch one of the following Photo Text for both photographs and text such as magazines or newspapers This is the default setting Text for black and white or colored text Photo for photographs 6 Touch OK Adjusting the Sharpness 1 At the printer control panel press the Services Home button 2 Touch Co...

Page 159: ...justments Collating Copies You can automatically collate multi page copy jobs For example when making three 1 sided copies of a six page document the copies are printed in this order 1 2 3 4 5 6 1 2 3 4 5 6 1 2 3 4 5 6 Uncollated copies print in the following order 1 1 1 2 2 2 3 3 3 4 4 4 5 5 5 6 6 6 To select a collating option 1 At the printer control panel press the Services Home button 2 Touch...

Page 160: ...nter control panel press the Services Home button 2 Touch Copy 3 Touch the Output tab 4 Touch Original Size 5 Touch the document size 6 Touch OK Printing Multiple Pages per Side You can copy a single page and have it print multiple times onto one or both sides of the paper The printer reduces the pages proportionally to fit To print multiple pages per side 1 At the printer control panel press the ...

Page 161: ...ultifunction Printer 161 User Guide Adjusting the Edge Erase 1 At the printer control panel press the Services Home button 2 Touch Copy 3 Touch the Output tab 4 Touch Edge Erase 5 To select the edge to erase touch the or buttons 6 Touch OK ...

Page 162: ...d Suppression Level 164 Changing the Default Color Balance 164 Changing 2 Sided Copying 164 Changing Print Multiple Pages per Side 165 Changing Edge Erase 165 The printer uses the default copy settings on all copy jobs unless you change them for an individual job You can modify the default copy settings To change the default copy settings 1 At the printer control panel press the Machine Status but...

Page 163: ...select a default preset image size touch a button To set the default copy size in increments of 1 touch the or buttons or use the keypad to set the percentage 3 Touch OK Changing the Original Size 1 Touch Original Size 2 Touch the document size 3 Touch OK Changing the Original Document Type 1 Touch Original Type 2 Touch one of the following Photo Text for both photographs and text such as magazine...

Page 164: ...ors of red green blue and gray balance have five density settings The density settings adjust the output based on the level of color saturation Adjusting the setting negatively lowers the density and lightens the output Adjusting the setting positively increases the density and darkens the output Examples of low density areas include faces and sky To change the default color balance 1 Touch Color ...

Page 165: ...ff copies one original image onto one side of a page Auto copies two original pages reduces the images and prints them onto one side of a page Manual reduces the two original images as specified in Reduce Enlarge and prints them onto one side of a page 3 Touch OK Changing Edge Erase 1 Touch Edge Erase 2 To set the edge erase default touch the or buttons 3 Touch OK ...

Page 166: ... 3 Touch Admin Settings 4 If prompted enter the four digit password then touch OK 5 Touch Secure Settings 6 Touch Service Lock Note Enable Panel Lock before setting the service locks For more information see Configuring Secure Settings 7 Touch a copy email fax or scan option 8 Touch an option Enabled turns off the service lock Password Locked requires a password to use the copy function Enter a ne...

Page 167: ... a PC from the Printer 172 Scanning to a User Home Folder 173 Scanning to a Shared Folder on a Network Computer 174 Scanning to an Email Address 177 Scanning to Web Services on Devices 178 Scanning Images into an Application on a USB Connected Computer 179 Adjusting Scanning Settings 181 Changing the Default Scan Settings 184 Limiting Access to Scanning 187 See also Installation and Setup Overview...

Page 168: ... Document Feeder Guidelines The duplex automatic document feeder accommodates the following originals Width 139 7 215 9 mm 5 5 8 5 in Length 139 7 355 6 mm 5 5 14 in Weight 1 sided documents 50 125 g m 2 sided documents 60 125 g m Follow these guidelines when loading originals into the duplex automatic document feeder Load originals face up so that the top of the document enters the feeder first P...

Page 169: ... sizes up to 216 x 356 mm 8 5 x 14 in Use the document glass rather than the duplex automatic document feeder to copy or scan the following types of originals Paper with paper clips or staples attached Paper with wrinkles curls folds tears or notches Coated or carbonless paper or items other than paper such as cloth or metal Envelopes Books ...

Page 170: ... To change scan settings touch the appropriate buttons For details see Adjusting Scanning Settings on page 181 5 To change folder and file options touch Options 6 To create a folder for the scanned file touch Create Folder On OK 7 To add a prefix or suffix to the file title touch File Name To have the printer name the file automatically touch Auto To add a prefix to the file name touch Prefix touc...

Page 171: ...s Scan Manager 2 To accept the default Destination Path folder click OK to accept the default Destination Path folder or to navigate to another folder click Browse 3 Click OK 4 Load the original on the document glass or in the duplex automatic document feeder 5 On the printer control panel touch Scan to 6 Touch PC 7 Change scan settings as needed 8 To begin the scan press the Start button An Expre...

Page 172: ...e 181 6 To change folder and file options touch Options 7 To add a prefix or suffix to the file title touch File Name To have the printer name the file automatically touch Auto To add a prefix to the file name touch Prefix touch Enter Text type the prefix name then touch OK To add a suffix to the file name touch Suffix touch Enter Text type the suffix name then touch OK 8 To begin the scan press S...

Page 173: ... an LDAP directory first ensure that the home folder locations are defined for each user If you want to scan to a shared folder on the network create a shared folder on your network with read and write access privileges Scanning to a Home Directory Note If LDAP Network Authentication is configured Home appears as an option on the Scan To screen 1 Load the original on the document glass or in the d...

Page 174: ...g the printer as a scanner on a network you must 1 Create a shared folder on your computer hard drive 2 Create an address using CentreWare Internet Services or the Address Book Editor pointing the scanner to the computer Note For more information see Connecting the Printer on page 38 Sharing a Folder on a Windows Computer 1 Open Windows Explorer 2 Right click the folder you want to share then sele...

Page 175: ...dress Book Entry Using CentreWare Internet Services 1 At your computer open a Web browser in the address field type the IP address of the printer then press Enter or Return Note If you do not know the IP address of your printer see Finding the IP Address of Your Printer on page 30 2 Click Address Book 3 Under Network Scan Comp Serv click Computer Server Address Book 4 Next to any empty field click...

Page 176: ...omputer 1 Load the original on the document glass or in the duplex automatic document feeder 2 On the printer control panel touch Scan to 3 Touch Network 4 Touch the address book entry 5 Touch OK 6 To change scan settings touch the appropriate buttons For details see Adjusting Scanning Settings on page 181 7 To change folder and file options touch Options 8 To create a folder for the scanned file ...

Page 177: ...e keypad to enter the address Address Book allows you to select an email address or a distribution list from the Address Book 4 Touch OK 5 To change scan settings touch the appropriate buttons For details see Adjusting Scanning Settings on page 181 6 To change folder and file options touch Options 7 To add a prefix or suffix to the file title touch File Name To have the printer name the file autom...

Page 178: ...lling the Printer as a Web Service on Devices To scan to WSD 1 Load the original on the document glass or in the duplex automatic document feeder 2 On the printer control panel touch Scan to 3 Touch WSD 4 To select a destination touch the computer address 5 To select the scan type touch the Event field then touch the scan type 6 To begin the scan press Start 7 At the computer WSD Scan Device messa...

Page 179: ...ile in which you want to place the image 2 In the application select the menu item to acquire the image 3 From the Paper Source menu in Windows or from the Scan From menu on a Macintosh computer select one of the following Document Glass Duplex Automatic Document Feeder 4 Specify the other scan driver settings as desired Note For more information click the Help button to view the online help 5 To ...

Page 180: ...view the scanned image click the folder link in the window 15 Click Finish The image is stored in the folder and ready for use in your applications Scanning an Image Using Windows Vista or Windows 7 1 On your computer select Start All Programs Windows Fax and Scan 2 Click New Scan 3 If prompted select Xerox WC6605 then click OK 4 Select the scan settings 5 To preview the document or select a porti...

Page 181: ...ou can modify the scan settings for individual jobs once you select the scan mode You can also change the default values of some settings For details see Changing the Default Scan Settings Setting the Output Color If the original image contains color you can scan the image in color or in black and white Selecting black and white significantly reduces the file size of the scanned images To set the ...

Page 182: ...ing scans both sides of the original image To set 2 sided scanning 1 At the printer control panel press the Services Home button 2 Touch Scan To then select an option 3 Under the Scan to PC tab touch 2 Sided Scanning 4 Touch 2 Sided 5 To rotate the image on side 2 by 180 degrees touch Rotate Side 2 6 Touch OK Setting the File Format 1 At the printer control panel press the Services Home button 2 T...

Page 183: ... an option 3 Touch the Quality tab 4 Touch Contrast then select an option 5 Touch OK Specifying the Original Size 1 At the printer control panel press the Services Home button 2 Touch Scan To then select an option 3 Touch the Options tab 4 Touch Original Size then select a document size 5 Touch OK Erasing Edges You can specify an amount of space to erase from the edges of your scans To use Erasing...

Page 184: ... Level 186 Changing Edge Erase 186 Changing the Default for TIFF File Format 186 Changing the Default for Quality File Size 186 Changing the Default for Maximum Email Size 186 The printer uses the default scan settings on all scan jobs unless you change them for an individual job You can modify the default scan settings To change the default scan settings 1 At the printer control panel press the M...

Page 185: ...nal Size 2 Touch the document size 3 Touch OK Changing the Default for 2 Sided Scanning 1 Touch 2 Sided Scanning 2 Touch to print 1 sided or 2 sided copies by default 3 If you touch 2 Sided to rotate the image on side 2 by 180 degrees touch Rotate Side 2 4 Touch OK Changing Lighten Darken 1 Touch Lighten Darken 2 To change the lighten or darken default touch the buttons to move the slider 3 Touch ...

Page 186: ...buttons 3 Touch OK Changing the Default for TIFF File Format Note TIFF files created by this printer can fail to open properly in some computer applications 1 Touch TIFF File Format then select an option 2 Touch OK Changing the Default for Quality File Size 1 Touch Quality File Size then select an option 2 Touch OK Changing the Default for Maximum Email Size 1 Touch Max Email Size 2 To set a size ...

Page 187: ...t password then touch OK 4 Touch Secure Settings Note Panel Lock must be enabled before setting the service locks For details see Managing Panel Lock on page 95 5 Touch Service Lock 6 To limit access to a type of scanning touch a scanning option 7 To specify the kind of limit you wand to place on the scanning type touch an option Enabled Turns on scanning and turns off the service lock Password Lo...

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Page 189: ...90 Loading Documents for Faxing 191 Sending a Fax from the Printer 192 Sending a Delayed Fax 193 Sending a Cover Page with a Fax 194 Sending a Fax From Your Computer 195 Printing a Secure Fax 197 Polling a Remote Fax Machine 198 Manually Sending Receiving or Polling Using OnHook 199 Editing the Fax Address Book 200 8 Faxing ...

Page 190: ... you use the fax you must configure the Fax Settings to make it compatible with your local connection and regulations The Fax Settings include optional features you can use to configure the printer for faxing For details on Fax Settings and Fax Default Settings see Configuring Fax Defaults and Settings on page 70 ...

Page 191: ... the duplex automatic document feeder then place the original face down in the upper left corner of the document glass Duplex Automatic Document Feeder Insert originals face up with the top of the page entering the feeder first Adjust the paper guides so they fit against the originals Note For details see Duplex Automatic Document Feeder Guidelines on page 153 ...

Page 192: ...ly using the keypad Press the Redial Pause button represented by a hyphen to insert a pause as needed Press the Redial Pause button multiple times to add additional pauses To add a number from the fax address book touch the address book icon and touch Device Address Book Individuals or Device Address Book Groups Select the individual or group from the list then touch OK To add numbers using Speed ...

Page 193: ...tton 2 Touch Fax Add fax recipients and select fax settings as needed 3 Touch Options 4 Touch Delayed Send 5 Touch On 6 Touch Hours or Minutes then use the keypad to enter the number of hours or minutes that the printer waits until sending the fax 7 Touch OK 8 Press the green Start button The fax is scanned and saved and sent at the time you specified ...

Page 194: ...information from the fax address book and sender information from the Company Name Fax Line setting For details see Configuring Fax Defaults and Settings on page 70 1 At the printer control panel press the Services Home button 2 Touch Fax Add fax recipients and select fax settings as needed 3 Touch Options 4 Touch Cover Page 5 Touch On 6 Touch OK 7 Press the green Start button ...

Page 195: ...plications click File Print or press CTRL P 2 Select your printer then click Properties to open the print driver dialog box 3 On the Printing Options tab from the Job Type list select Fax 4 Click Recipients 5 Do one or more of the following Click the Phonebook button select a phone book from the list select a name from the upper list then add it to the Fax Recipients Repeat the procedure to add mo...

Page 196: ... from the list 3 To access the fax driver settings select Fax Setting The title of the button can vary depending on your application 4 Modify fax settings as needed For more information click the Help button 5 Click Print 6 Do one or more of the following Enter the recipient name and fax number then click Add Click Look Up Address Book select recipients from the local Address Book or click Look Up...

Page 197: ...s enabled you must enter a password before faxes can be printed Note Before you can receive a Secure Fax enable Panel Lock and Secure Fax features For details see Configuring Fax Defaults and Settings on page 70 1 At the printer control panel press the Job Status button 2 Touch Secure Fax Receive 3 Enter the passcode 4 Touch OK ...

Page 198: ...rieve a fax stored on another fax machine that supports fax polling To retrieve a fax from another fax machine 1 At the printer control panel press the Services Home button 2 Touch Fax Enter the fax number of the fax machine that you want to poll 3 Touch Options 4 Touch Polling Receive 5 Touch On 6 Touch OK 7 Press the green Start button ...

Page 199: ...t fax number manually enter a speed dial number or select an individual or group from the fax address book Enter a fax number manually using the keypad Press the Redial Pause button represented by a hyphen to insert a pause as needed Press the Redial Pause button multiple times to add additional pauses To add a number from the fax address book touch the address book icon and touch Device Address B...

Page 200: ...itor utility Adding or Editing Contacts in the Fax Address Book in CentreWare Internet Services 1 At your computer open a Web browser in the address field type the IP address of the printer then press Enter or Return 2 In CentreWare Internet Services click Address Book 3 Under Fax click Fax Address Book 4 To add or edit a contact next to the contact click Add or Edit 5 Type a name and fax number f...

Page 201: ...e Fax Address Book at the Control Panel 1 At the printer control panel press the Machine Status button 2 Touch Tools Admin Settings Fax Address Book Groups 3 Touch an unused group in the list or touch a group then touch Edit 4 Touch Enter Group Name type a name for the group then touch OK 5 To add contacts to the group touch Add from Address Book 6 Touch the contacts you want to add to the group t...

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Page 203: ...605 Color Multifunction Printer 203 User Guide This chapter includes Cleaning the Printer 204 Adjustments and Maintenance Procedures 219 Ordering Supplies 228 Managing the Printer 231 Moving the Printer 232 9 Maintenance ...

Page 204: ...se of pressurized spray cleaners increases the risk of fire and explosion WARNING Do not remove the covers or guards that are fastened with screws You cannot maintain or service any parts that are behind these covers and guards Do not attempt any maintenance procedure that is not described in the documentation supplied with your printer WARNING Internal parts of the printer can be hot Use caution ...

Page 205: ...ectly on the printer Liquid detergent could enter the printer through a gap and cause problems Never use cleaning agents other than water or mild detergent Cleaning the Scanner Clean the scanner about once a month when anything is spilled on it or when debris or dust collect on any of the surfaces Keep the feed rollers clean to ensure the best possible copies and scans Cleaning the Scanner 1 Sligh...

Page 206: ...the area under the scanner until it is clean 5 Open the document cover 6 Wipe the surface of the document glass until it is clean and dry Note For best results use Xerox Glass Cleaner to remove marks and streaks 7 Wipe the white underside of the document cover until it is clean and dry ...

Page 207: ...r 207 User Guide 8 Close the document cover 9 Open the duplex automatic document feeder cover 10 With a dry soft lint free cloth or paper towel wipe the duplex automatic document feeder feed roller until it is clean 11 Close the duplex automatic document feeder ...

Page 208: ...the printer regularly to prevent stains inside the printer that can deteriorate printing quality Clean the printer interior whenever you replace an imaging unit After clearing paper jams or replacing a toner cartridge inspect the inside of the printer before closing the printer covers and doors Remove any remaining pieces of paper or debris For details see Clearing Paper Jams on page 242 Remove an...

Page 209: ...r clothes use cool water not hot to rinse off the toner If toner gets on your skin wash it off with cool water and a mild soap If you get toner in your eyes wash it out immediately with cool water and consult a doctor 1 Turn off the printer CAUTION If the optional Productivity Kit HD is not installed ensure that the Ready LED is off before you turn off the printer The data in the memory is cleared...

Page 210: ...event toner spills keep the openings facing up Notes Be careful not to spill toner when handling the waste cartridge After removing the waste cartridge do not touch the area shown in the illustration 5 Place the removed waste cartridge on a level surface CAUTION To avoid toner spills or malfunction do not lay the waste cartridge on its side ...

Page 211: ... from inside the printer 7 Insert the cleaning rod into one of the four cleaning holes until it clicks then pull it out Repeat this two more times Repeat this step for the other three colors 8 Repeat the procedure for the holes in the other three slots 9 Return the cleaning rod to its original location ...

Page 212: ...rinter User Guide 10 Reinsert the waste cartridge Note If the waste cartridge does not fit into place properly ensure that the belt is inserted fully 11 To lock the waste cartridge turn the waste cartridge lock lever 90 degrees clockwise 12 Close the side door ...

Page 213: ... the optional Productivity Kit HD is not installed ensure that the Ready LED is off before you turn off the printer The data in the memory is cleared when the printer is turned off 2 Push down on the rear door release and pull open the door 3 Open the side door 4 To unlock the waste cartridge turn the waste cartridge lever 90 degrees counterclockwise ...

Page 214: ...event toner spills keep the openings facing up Notes Be careful not to spill toner when handling the waste cartridge After removing the waste cartridge do not touch the area shown in the illustration 6 Place the removed waste cartridge on a level surface CAUTION To avoid toner spills or malfunction do not lay the waste cartridge on its side ...

Page 215: ...entre 6605 Color Multifunction Printer 215 User Guide 7 Push the release then raise the front of the control panel 8 Open the top cover 9 Put your fingers through the loops on both sides of the transfer belt then pull it out ...

Page 216: ...ntenance 216 Xerox WorkCentre 6605 Color Multifunction Printer User Guide 10 Use a dry cotton swab to clean the color toner density sensors 11 Reinsert the belt unit into the printer 12 Close the top cover ...

Page 217: ...nction Printer 217 User Guide 13 Reinsert the waste cartridge Note If the waste cartridge does not fit into place properly ensure that the belt is inserted fully 14 To lock the waste cartridge turn the waste cartridge lock lever 90 degrees clockwise ...

Page 218: ...Maintenance 218 Xerox WorkCentre 6605 Color Multifunction Printer User Guide 15 Close the side door 16 Close the rear door ...

Page 219: ...ting the Touchscreen 227 Color Registration The printer automatically adjusts the color registration when automatic adjustment is turned on You can also adjust color registration manually any time the printer is idle You must adjust the color registration any time the printer is moved If you are having printing problems adjust the color registration Setting Automatic Color Registration 1 At the pr...

Page 220: ...vice Tools 4 Touch Color Registration Auto Registration Start The printer runs while it performs the Auto Registration routine Performing a Manual Color Registration Adjustment Color Registration adjusts the printer to make corrections to blurry or hazy prints or prints with color halos To perform a color registration adjustment 1 At the printer control panel press the Machine Status button 2 Touc...

Page 221: ...r values for each LY LM and LC fields use and to adjust the value to what you circled in step 5 10 Touch Next 11 To enter values for each RY RM and RC fields use and to adjust the value to what you circled in step 6 12 Touch Next 13 To enter values for each PY PM and PC fields use and to adjust the value to what you circled in step 7 14 Touch OK 15 Print another Registration Chart then repeat the ...

Page 222: ...rn to the Services Home menu press the Services Home button Adjusting the Transfer Belt Unit Adjust Transfer Belt Unit allows you to improve print quality for selected paper types If the printed image is too light increase the offset for the paper you are using If the printed image is mottled or blotchy looking decrease the offset for the paper you are using To adjust the transfer belt unit 1 At t...

Page 223: ...for another paper type select it from the list then repeat steps 6 and 7 9 To return to the Service Tools menu press the Back arrow Adjusting the Transfer Roller Use Adjust Transfer Roller to specify the bias transfer roller voltage for printing on the selected paper type If the printed image is too light increase the offset for the paper you are using If the printed image is mottled or blotchy lo...

Page 224: ...ce Tools menu press the Back arrow To return to the Services Home menu press the Services Home button Initializing the Print Meter The print meter records the total number of printed pages by user and paper size and by total prints For each user it also records the sheets printed by color black only and the total To see the page count since the last reset of the print meter you can print the Print...

Page 225: ... or select No Cancel 7 To return to the Service Tools menu press the Back arrow To return to the Services Home menu press the Services Home button Clearing Storage As users send more secure and saved jobs to the printer the storage media fills and the lists become long and cumbersome To clear the unneeded files from the lists use the Clear Storage procedure To clear storage 1 At the printer contro...

Page 226: ...ite the entire drive To format the HDD 1 At the printer control panel press the Machine Status button 2 Touch Tools then touch Admin Settings 3 Touch Format HDD 4 To format the drive touch Yes Start To cancel touch the X button or select No Cancel 5 To return to the Service Tools menu press the Back arrow To return to the Services Home menu press the Services Home button WARNING Formatting the HDD...

Page 227: ...Touch Clear Job History 4 To clear the job history touch Yes Start To cancel touch the X button or select No Cancel 5 To return to the Service Tools menu press the Back arrow To return to the Services Home menu press the Services Home button Adjusting the Touchscreen 1 At the printer control panel press the Machine Status button 2 Touch Tools then touch Admin Settings 3 Touch Adjust Touchscreen 4 ...

Page 228: ...emaining amount displayed could be inaccurate To ensure print quality the toner cartridge has been designed to cease functioning at a predetermined point CAUTION Use of toner other than genuine Xerox Toner can affect print quality and printer reliability Xerox Toner is the only toner designed and manufactured under strict quality controls by Xerox for specific use with this printer Routine Mainten...

Page 229: ...panel when supplies must be replaced Order supplies from your local reseller or go to www xerox com office WC6605supplies CAUTION Use of non Xerox supplies is not recommended The Xerox Warranty Service Agreement and Total Satisfaction Guarantee do not cover damage malfunction or degradation of performance caused by use of non Xerox supplies or the use of Xerox supplies not specified for this print...

Page 230: ...ridge into an open flame Remaining toner in the cartridge can catch fire and cause burn injuries or an explosion Replacing a Toner Cartridge When a toner cartridge reaches its usable life span the control panel displays a message Job Tracker displays the toner status in the Printer Status window When a toner cartridge is empty the printer stops and displays messages on the control panel and in the...

Page 231: ... 2 Touch Information Pages then touch Configuration Report 3 Touch Print Viewing Meter Readings 1 At the printer control panel press the Machine Status button 2 Touch Meter Readings 3 After viewing the readings touch X to close the window or press the Services Home button to return to the Services Home menu Changing the Passcode Using the Control Panel 1 At the printer control panel press the Mach...

Page 232: ...he printer securely it could fall to the ground and cause injury Follow these instructions when moving the printer 1 Turn off the printer and disconnect the power cord and other cables from the back of the printer CAUTION If the optional Productivity Kit HD is not installed ensure that the Ready LED is off before you turn off the printer The data in the memory is cleared when the printer is turned...

Page 233: ...toner spillage When moving the printer over a long distance remove the imaging units and toner cartridges to prevent toner from spilling CAUTION Failure to repackage the printer properly for shipment can result in damage not covered by the Xerox Warranty Service Agreement or Total Satisfaction Guarantee The Xerox Warranty Service Agreement or Total Satisfaction Guarantee do not cover damage to the...

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Page 235: ...Xerox WorkCentre 6605 Color Multifunction Printer 235 User Guide This chapter includes General Troubleshooting 236 Paper Jams 241 Getting Help 265 10 Troubleshooting ...

Page 236: ...s by simply restarting the printer Printer Does Not Turn On Probable Causes Solutions The power switch is not turned on Turn on the switch The power cord is not correctly plugged into the outlet Turn off the printer power switch and plug the power cord securely into the outlet Something is wrong with the outlet connected to the printer Plug another electrical appliance into the outlet and see if i...

Page 237: ...er high power devices Plug the printer directly into the outlet or into a power strip that is not shared with other high power devices Printer Does Not Print Probable Causes Solutions The printer is in Energy Saver mode Push the control panel button The printer has an error Follow the instructions on the control panel to clear the error If the error persists contact your Xerox representative The p...

Page 238: ...sy or heavyweight paper It takes more time to print on certain types of special paper Ensure that the paper type is set properly in the driver and at the printer control panel For details see Print Speed on page 278 The printer is in Energy Saver mode Wait It takes time for printing to start when the printer is coming out of Energy Saver mode The way the printer was installed on the network could ...

Page 239: ...e and weight for 2 sided printing Envelopes and labels cannot be used for 2 sided printing For details see Supported Standard Types and Weights for Automatic 2 Sided Printing on page 120 and Supported Standard Paper Sizes for Automatic 2 Sided Printing on page 121 Incorrect setting In the print driver Properties select 2 Sided Print on the Paper Output tab Printer is Making Unusual Noises Probable...

Page 240: ...rm room Condensation can form in a printer after it has been sitting in a cold room that is heated quickly Probable Causes Solutions The printer has been sitting in a cold room Allow the printer to operate for several hours at room temperature The relative humidity of the room is too high Reduce the humidity in the room Move the printer to a location where the temperature and relative humidity are...

Page 241: ...ou can get burned If a sheet of paper is wrapped around the heat roller do not try to remove it immediately Switch off the printer immediately and wait 40 minutes for the fuser to cool Try to remove the jam after the printer has cooled If the error persists contact your Xerox representative CAUTION Do not attempt to clear any paper jams using tools or instruments This can permanently damage the pr...

Page 242: ...learing Paper Jams from the Tray 1 Area 246 Clearing Paper Jams from the Tray 2 Area 249 Clearing Paper Jams from the Fuser Area 251 Clearing Paper Jams from the Duplex Automatic Document Feeder 1 Remove the remaining paper from the duplex automatic document feeder 2 Open the duplex automatic document feeder cover 3 Lift the release lever up to 90 degrees then remove the jammed paper by gently pul...

Page 243: ...assembly slightly to the left then lift it up about 13 mm 0 5 in c To release the assembly from the rear bracket pull it toward the front of the printer and lift it free d Pull out the paper in the direction as illustrated 5 To replace the feed roller assembly reverse the procedures 6 If the paper is jammed in the exit of the duplex automatic document feeder pull it out as illustrated 7 Reload the...

Page 244: ...aring Paper Jams from the Bypass Tray To resolve the error displayed on the control panel you must clear all paper from the paper path 1 Remove any paper from the bypass tray 2 Grasp both sides of the Bypass Tray then pull it straight out of the printer 3 Pull out Tray 1 until it stops ...

Page 245: ...ove the jammed paper 6 At the back of the paper tray press the paper lift tray down until it locks 7 Insert Tray 1 into the printer then push it all the way in Notes If the tray does not go all the way in ensure that the paper lift at the back of the tray is locked down If the tray is extended for legal size paper the tray protrudes when it is inserted into the printer ...

Page 246: ...pe on the screen To make changes a Touch Size then touch an option for a standard paper size b Touch Type then touch an option for the paper type c Touch OK Clearing Paper Jams from the Tray 1 Area To resolve the error displayed on the control panel you must clear all paper from the paper path 1 Remove any paper from the bypass tray 2 Grasp both sides of the bypass tray then pull it straight out o...

Page 247: ...oting Xerox WorkCentre 6605 Color Multifunction Printer 247 User Guide 3 Pull out Tray 1 until it stops 4 To remove the tray lift the front of it slightly then pull it out of the printer 5 Remove the jammed paper ...

Page 248: ...ay in ensure that the paper lift at the back of the tray is locked down If the tray is extended for legal size paper the tray protrudes when it is inserted into the printer 8 Insert the bypass tray into the printer 9 Push the tray in all the way 10 If the control panel prompts you verify the size and type on the screen To make changes a Touch Size then touch an option for a standard paper size b T...

Page 249: ...er Jams from the Tray 2 Area To resolve the error displayed on the control panel you must clear all paper from the paper path 1 Pull out tray 2 until it stops 2 To remove the tray lift the front of it slightly then pull it out of the printer 3 Remove any paper jammed at the front of the printer ...

Page 250: ...y in all the way Notes If the tray does not go all the way in ensure that the paper lift at the back of the tray is locked down If the tray is extended for legal size paper the tray protrudes when it is inserted into the printer 7 If the control panel prompts you verify the size and type on the screen To make changes a Touch Size then touch an option for a standard paper size b Touch Type then tou...

Page 251: ...Jams from the Fuser Area To resolve the error displayed on the control panel you must clear all paper from the paper path 1 Push down on the rear door release and pull open the door 2 Lift the levers as shown 3 To lift the top paper guide on the top of the fuser use the tabs to pull it up and out ...

Page 252: ...rox WorkCentre 6605 Color Multifunction Printer User Guide 4 Remove any jammed paper from the back of the printer 5 Close the paper guide cover on the fuser 6 Lower the levers to their original position 7 Close the rear door ...

Page 253: ... Xerox approved paper For details see Supported Paper on page 118 Humidity is too high for coated paper Feed paper one sheet at a time Paper Misfeeds Probable Causes Solutions The paper is not correctly positioned in the tray Remove the misfed paper and reposition it properly in the tray Adjust the paper guides in the tray to match the size of the paper The paper tray is too full Remove some of th...

Page 254: ...int side up flaps open and facing away from the printer Note When you load envelopes long edge feed ensure that you specify landscape orientation in the print driver Paper Jam Message Stays On Probable Causes Solutions Some paper remains jammed in the printer Recheck the media path and make sure that you have removed all of the jammed paper One of the printer doors is open Check the doors on the p...

Page 255: ...vice Agreement or Xerox Total Satisfaction Guarantee does not cover damage caused by using unsupported paper or specialty media The Xerox Total Satisfaction Guarantee is available in the United States and Canada Coverage could vary outside these areas Please contact your local representative for details Notes To ensure consistent print quality the toner cartridges and imaging units for many models...

Page 256: ...uality and to avoid jams Use only Xerox approved paper For details see Supported Paper on page 118 Use only dry undamaged paper CAUTION Some paper and other media types can cause poor output quality increased paper jams or damage your printer Do not use the following Rough or porous paper Inkjet paper Non laser glossy or coated paper Paper that has been photocopied Paper that has been folded or wr...

Page 257: ...t the toner cartridges meet specifications and replace them if necessary The paper being used is outside the recommended specification range Replace the paper with a recommended size and type and confirm that your control panel and print driver settings are correct For details see Supported Paper on page 118 The paper type is heavier or thicker than the paper type selection Ensure that the proper ...

Page 258: ...white areas dropouts The paper is outside the recommended specification range Replace the paper with a recommended size and type and confirm that your control panel and print driver settings are correct For details see Supported Paper on page 118 There is debris on the rollers Wipe the feed rollers with a clean damp cloth to remove debris from the rollers Note Do not touch the transfer roller or t...

Page 259: ...s damp Replace the paper The paper is outside the recommended specification range Replace the paper with a recommended size and type For details see Supported Paper on page 118 The printer is worn or damaged For assistance go to the Xerox Support website at www xerox com office WC6605support The toner cartridges are not Xerox toner cartridges Verify that the toner cartridges meet specifications an...

Page 260: ...oner cartridges Ensure that the toner cartridges meet specifications and replace if necessary White lines or streaks running through only one color Something is blocking the lens for the affected color Clean the lens for the affected color White line or lines running through all colors Paper or debris is dragging the bottom of the transfer belt Remove the paper or debris from the printer For assis...

Page 261: ...e application and in the printer driver The paper is damp Replace the paper The humidity is too high Reduce the humidity in the room or move the printer to a new location Spots or lines appear at regular intervals on the prints One or more of the components in the paper path is marking the paper To determine the cause measure the distance between the print defects 75 3 mm 3 in Imaging Unit 28 3 mm...

Page 262: ...s taken from the document glass There is debris on the document glass When scanning the debris creates a spot on the image Clean all glass surfaces with a lint free cloth The reverse side of the original is showing on the copy or scan Turn on Background Suppression Image is too light or too dark Copy Use the Image Quality settings to lighten darken or adjust contrast Scan Use the Advanced Settings...

Page 263: ...is dirty Clean the document glass The text in the document is too light Adjust the resolution Adjust the contrast There is a problem with the telephone connection Verify that the telephone line is working then send the fax again There is a problem with the fax machine of the caller Make a copy to verify that your printer is operating correctly If the copy was printed correctly have the recipient v...

Page 264: ...creases available memory The received fax size is reduced The paper supply in the printer does not match the document size sent Confirm the original size of the documents Documents could be reduced based on the available paper supply in the printer Faxes cannot be received automatically The printer is set to receive faxes manually Set the printer to automatic reception The memory is full Load pape...

Page 265: ... paper jam a message appears on the screen A graphical illustration appears to indicate the location of the fault with a brief explanation of the action to take to clear the fault The illustration changes to indicate multiple locations and actions to take Viewing Warning Messages on the Control Panel When a warning condition occurs a message appears on the control panel to inform you of the proble...

Page 266: ...wo of them the Demo Page and the Error History report can help with troubleshooting certain problems The Demo Page prints an image using many colors to show the current ability of the printer to print The Error History report prints information on the most recent printer errors Printing Reports 1 At the printer control panel press the Machine Status button 2 Touch Information Pages 3 Use the arrow...

Page 267: ...C6605docs Recommended Media List United States www xerox com paper European Union www xerox com europaper Technical support information for your printer including online technical support Online Support Assistant and driver downloads www xerox com office WC6605support Information about menus or error messages Press the control panel Help button Information Pages Print from the control panel or fro...

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Page 269: ...er 269 User Guide This appendix includes Printer Configurations and Options 270 Physical Specifications 272 Environmental Specifications 276 Electrical Specifications 277 Performance Specifications 278 Controller Specifications 279 A Specifications ...

Page 270: ...int speed Standard and Enhanced modes up to 36 ppm Photo mode up to 17 ppm 2 Sided Print Speed Standard mode up to 24 images per minute Enhanced mode up to 24 images per minute Print resolution Up to 600 x 600 x 5 dpi 1200 x 1200 enhanced image quality Paper capacity Bypass Tray Tray 1 Optional 550 Sheet Feeder 100 sheets 550 sheets 550 sheets Maximum print size Legal 216 x 356 mm 8 5 x 14 in 2 Si...

Page 271: ...n to Email Scan to USB Scan to Computer USB WSD Scan Email address book Up to 100 email addresses Up to 10 email groups Up to 10 addresses per email group Control panel 4 3 inch LCD touch screen and keypad navigation Connectivity Universal Serial Bus USB 2 0 USB Flash drive Ethernet 10 100 Base T Wireless network connectivity Optional AirPrint Remote access CentreWare Internet Services Options and...

Page 272: ...ts and Dimensions WorkCentre 6605DN Color Multifunction Printer WorkCentre 6605DN Color Multifunction Printer with Optional 550 Sheet Feeder Width 430 mm 16 9 in 430 mm 16 9 in Depth 528 mm 20 8 in 530 mm 20 8 in Height 560 mm 22 0 in 653 mm 25 7 in Weight 32 5 kg 71 7 lb 35 1 kg 77 3 lb Standard Configuration ...

Page 273: ...ons with Optional 550 Sheet Feeder Total Space Requirements WorkCentre 6605DN Color Multifunction Printer WorkCentre 6605DN Color Multifunction Printerwith Optional 550 Sheet Feeder Width 930 mm 36 6 in 930 mm 36 6 in Depth 1528 mm 60 2 in 1528 mm 60 2 in Height 855 mm 33 7 in 948 mm 37 3 in ...

Page 274: ...Specifications 274 Xerox WorkCentre 6605 Color Multifunction Printer User Guide Clearance Requirements WorkCentre 6605 Color Multifunction Printer ...

Page 275: ...Specifications Xerox WorkCentre 6605 Color Multifunction Printer 275 User Guide Clearance Requirements with Optional 550 Sheet Feeder WorkCentre 6605 Color Multifunction Printer ...

Page 276: ...F Optimum temperature 15 28 C 59 82 F Relative Humidity Minimum Maximum Humidity Range 10 85 Optimal Humidity Range 20 70 relative humidity at 28 C 82 F Note Under extreme environmental conditions such as 10 C and 85 relative humidity defects can occur due to condensation Elevation For optimum performance use the printer at elevations below 3100 m 10 170 ft ...

Page 277: ...lor Multifunction Printer is ENERGY STAR qualified under the ENERGY STAR Program Requirements for Imaging Equipment The ENERGY STAR and ENERGY STAR mark are registered United States trademarks The ENERGY STAR Imaging Equipment Program is a team effort between United States European Union and Japanese governments and the office equipment industry to promote energy efficient copiers printers fax mul...

Page 278: ...and white printing Several factors affect print speed Print mode The fastest print modes are Standard and Enhanced Photo mode prints at half speed Photo mode prints 1 sided pages on Plain Letter A4 at 17 ppm Paper size Letter 8 5 x 11 in prints slightly faster than A4 210 x 297 mm Larger sizes reduce print speeds Paper type and weights For faster printing use paper weights of 105 g m or less The m...

Page 279: ...sor Memory Memory WorkCentre 6605 Color Multifunction Printer Standard memory 512 MB RAM Optional Memory Productivity Kit Memory 512 MB RAM 1 GB total Flash memory 64 MB ROM EEPROM 64 KB EPROM Fax memory 4 MB RAM SRAM 128 KB Interfaces Universal Serial Bus USB 2 0 Ethernet 10 100 1000Base TX IEEE802 11 Compliant Wireless Network Adapter ...

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Page 281: ...ox WorkCentre 6605 Color Multifunction Printer 281 User Guide This appendix includes Basic Regulations 282 Copy Regulations 286 Fax Regulations 289 Material Safety Data Sheets 293 B Regulatory Information ...

Page 282: ... to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenn...

Page 283: ...assist users and has been issued in relation to the European Union EU Energy Related Products Directive specifically the Lot 4 study on Imaging Equipment This requires manufacturers to improve environmental performance of in scope products and supports the EU action plan on energy efficiency In scope products are Household and Office equipment that meet the following criteria Standard monochrome f...

Page 284: ...to promote the development and purchase of energy efficient models which help to reduce environmental impact Details on the ENERGY STAR program and models qualified to ENERGY STAR can be found at the following website www energystar gov index cfm fuseaction find_a_product showProductGroup pgw_code IEQ For additional information on energy or other related topics please see www xerox com about xerox...

Page 285: ...Regulation In compliance with Article 7 d we hereby certify it is in compliance with the EEE regulation EEE yönetmeliğine uygundur Regulatory Information for 2 4 GHz Wireless Network Adapter This product contains a 2 4 GHz Wireless LAN radio transmitter module which complies with the requirements specified in FCC Part 15 Industry Canada RSS 210 and European Council Directive 99 5 EC Operation of t...

Page 286: ...to reproduce a legal document on which there is a canceled revenue stamp this may be done provided the reproduction of the document is performed for lawful purposes Postage Stamps canceled or uncanceled For philatelic purposes Postage Stamps may be photographed provided the reproduction is in black and white and is less than 75 or more than 150 of the linear dimensions of the original Postal Money...

Page 287: ...ited States military discharge certificates may be photographed 9 Badges Identification Cards Passes or Insignia carried by military personnel or by members of the various Federal Departments such as FBI Treasure and so on unless photograph is ordered by the head of such department or bureau Reproducing the following is also prohibited in certain states Automobile Licenses Drivers Licenses Automob...

Page 288: ...ment of a state other than Canada Impressed or adhesive stamps used for the purpose of revenue by the Government of Canada or of a province or by the government of a state other than Canada Documents registers or records kept by public officials charged with the duty of making or issuing certified copies thereof where the copy falsely purports to be a certified copy thereof Copyrighted material or...

Page 289: ...mber must be provided to the Telephone Company A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA A compliant telephone cord and modular plug is provided with this product It connects to a compatible modular jack that is also compliant See installation instructions for de...

Page 290: ...something that affects the operation of the equipment they should notify you in order for you to make necessary modifications to maintain uninterrupted service If you experience trouble with this Xerox equipment please contact the appropriate service center for repair or warranty information Contact information is contained in the Machine Status menu on the printer and in the back of the Troublesh...

Page 291: ...se see the label on the equipment European Union Radio Equipment and Telecommunications Terminal Equipment Directive The Facsimile has been approved in accordance with the Council Decision 1999 5 EC for pan European single terminal connection to the public switched telephone network PSTN However due to differences between the individual PSTNs provided in different countries the approval does not g...

Page 292: ... 5 Use of pulse dialing when this equipment is connected to the same line as other equipment may give rise to bell tinkle or noise and cause a false answer condition If you encounter such problems do not contact the Telecom Faults Service 6 DTMF tones dialing is the preferred method because it is faster than pulse decadic dialing and is readily available on almost all New Zealand telephone exchang...

Page 293: ...93 User Guide Material Safety Data Sheets For Material Safety Data information regarding your printer go to North America www xerox com msds European Union www xerox com environment_europe For the Customer Support Center phone numbers go to www xerox com office worldcontacts ...

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Page 295: ...Xerox WorkCentre 6605 Color Multifunction Printer 295 User Guide This appendix includes All Countries 296 North America 297 European Union 298 Other Countries 300 C Recycling and Disposal ...

Page 296: ...sal may be regulated due to environmental considerations The presence of these materials is fully consistent with global regulations applicable at the time that the product was placed on the market For recycling and disposal information contact your local authorities Perchlorate Material This product may contain one or more Perchlorate containing devices such as batteries Special handling may appl...

Page 297: ... an equipment take back and reuse recycle program Contact your Xerox representative 1 800 ASK XEROX to determine if this Xerox product is part of the program For more information about Xerox environmental programs visit www xerox com environment or for recycling and disposal information contact your local authorities ...

Page 298: ... used electrical and electronic equipment to designated collection facilities free of charge Please contact your local disposal authority for information In some member states when you purchase new equipment your local retailer may be required to take back your old equipment free of charge Please ask your retailer for information Professional Business Environment Application of this symbol on your...

Page 299: ...e handling For more information about collection and recycling of old products and batteries please contact your local municipality your waste disposal service or the point of sale where you purchased the items Penalties may be applicable for incorrect disposal of this waste in accordance with national legislation Business Users in the European Union If you wish to discard electrical and electroni...

Page 300: ...Recycling and Disposal 300 Xerox WorkCentre 6605 Color Multifunction Printer User Guide Other Countries Please contact your local waste management authority to request disposal guidance ...

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