Xerox WORKCENTRE 5050 Quick Reference Manual Download

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Quick Reference Guide

Page 11-1

11 Troubleshooting

General ......................................................... 11-2

Fault Clearance ............................................ 11-3

Xerox Welcome and Support Center ............ 11-4

Troubleshooting Tips..................................... 11-5

Summary of Contents for WORKCENTRE 5050

Page 1: ...e of all the capabilities of your device A Training and Information CD was supplied with your product The CD provides animated tutorials and interactive screens When installed on your network it will...

Page 2: ...erated from the software programs which are displayed on the screen such as icons screen displays looks etc Xerox and all Xerox products mentioned in this publication are trademarks of Xerox Corporati...

Page 3: ...n 1 9 Safety Notes 1 9 Product Labelling and Disposal 1 11 Environmental Compliance 1 12 ENERGY STAR 1 12 Environmental ChoiceM 1 12 Regulatory Information 1 13 FCC Part 15 1 13 ICES 003 1 13 US Regul...

Page 4: ...omizing your Machine 3 14 Further Assistance 3 15 4 Copy 4 1 Copy 4 2 Basic Copying 4 3 Output 4 4 2 Sided 4 5 Reduce Enlarge 4 7 Paper Supply 4 8 Image Adjustment 4 10 Image Quality 4 11 More Image Q...

Page 5: ...5 24 Dialing Options 5 24 Resolution 5 26 Sides Scanned 5 27 More Fax Features 5 28 Image Quality 5 29 More Image Quality 5 30 Original Input 5 31 Delayed Send 5 32 Authentication Mode 5 33 6 Interne...

Page 6: ...ution 7 13 Output Format 7 14 Document Name 7 14 If File Already Exists 7 15 Document Format 7 16 Document Management Fields 7 17 Add File Destination 7 17 Refresh Destinations 7 18 Authentication Mod...

Page 7: ...10 1 Customer Replaceable Units 10 2 Cleaning the Machine 10 3 Further Assistance 10 4 11 Troubleshooting 11 1 General 11 2 Fault Clearance 11 3 Paper jams 11 3 Document jams 11 3 Xerox Welcome and S...

Page 8: ...Page vi Quick Reference Guide...

Page 9: ...Welcome Introduction 1 2 Additional Resources 1 3 Conventions 1 4 Overview of Features at the Machine 1 6 Overview of Features at the Workstation 1 8 Safety 1 9 Environmental Compliance 1 12 Regulato...

Page 10: ...uide offer additional information on the features and options available For additional assistance at the machine press the Help button If your machine is connected to the network use the CentreWare He...

Page 11: ...ions available on your machine please refer to the Training and Information CD CD2 contained in the CD Pack delivered with your machine The Training and Information CD is intended for all users includ...

Page 12: ...dge Feed LEF Portrait When observed from the front of the machine paper or originals with the long edges to the left and right of the paper tray or document handler Short Edge Feed SEF Landscape When...

Page 13: ...round and white text Specification note Offers more in depth specification information relating to the machine For example L Tray 2 holds 500 sheets of 20lb substance 20 paper Weight ranges from 16 53...

Page 14: ...You can manipulate the appearance of the image on the output stock Shift the image to create margins for binding Automatically reduce enlarge or center your images Print multiple reduced images on a s...

Page 15: ...naged shared and distributed using a wide variety of software applications Fax Documents Optional The optional Embedded Fax service is a walk up feature that enables you to transmit and receive hard c...

Page 16: ...ends the productivity power of your machine to your desktop Options include 1 sided or 2 sided Stapled sets if you have a Finisher Resolutions up to 1800x1800 dpi Add standard or customized watermarks...

Page 17: ...tlet This is a safety feature To avoid risk of electric shock contact your electrician to replace the receptacle if you are unable to insert the plug into the outlet Never use an earthed adapter plug...

Page 18: ...rom the machine during any phase of the user operation The Center for Devices and Radiological Health CDRH of the US Food and Drug Administration implemented regulations for laser products on August 1...

Page 19: ...ing the disposal of your Xerox product please note that the product may contain lead mercury perchlorate and other materials whose disposal may be regulated due to environmental considerations The pre...

Page 20: ...ce equipment industry to promote energy efficient copiers printers fax multifunction machine personal computers and monitors Reducing product energy consumption helps combat smog acid rain and long te...

Page 21: ...h Canadian ICES 003 Cet appareil num rique de la classe A est conforme la norme NMB 003 du Canada US Regulatory Information for the Fax Kit option Fax Send Header Requirements The Telephone Consumer P...

Page 22: ...damage telephone company equipment You not Xerox assume all responsibility and or liability for any damage caused by the connection of this machine to an unauthorized jack The REN is used to determin...

Page 23: ...arm equipment consult your telephone company or a qualified installer Canadian Regulatory Information for the Fax Kit option This product meets the applicable Industry Canada technical specifications...

Page 24: ...licity purposes in connection with the campaign for the sale of such bonds Internal Revenue Stamps If it is necessary to copy a legal document on which there is a cancelled revenue stamp this may be d...

Page 25: ...ction papers which bear any of the following information Registrant s earnings or income Registrant s dependency status Registrant s court record Registrant s previous military service Registrant s ph...

Page 26: ...Page 1 18 Quick Reference Guide...

Page 27: ...Quick Reference Guide Page 2 1 2 Product Overview Introduction 2 2 Machine Components 2 3 Options 2 4...

Page 28: ...piers combined with the added feature capabilities of the digital copier technology Copier Printer A multi functional digital copier and printer Copier Printer Scanner An advanced multi functional dev...

Page 29: ...ional Document Glass under the Document Handler Control Panel Touch Screen and Numeric Keypad Offsetting Catch Tray optional Paper Trays 1 2 Bypass Tray Folds up when not in use High Capacity Feeder o...

Page 30: ...her Delivers output to the Top Tray when no finishing option is selected or to the Stacker to collate stack staple and hole punch your output In addition a walk up off line stapler is also available F...

Page 31: ...ranet z Network Scanning Used to scan an original document and convert it into an electronic file The file can be distributed and archived in a variety of ways The final destination of the electronic...

Page 32: ...Page 2 6 Quick Reference Guide...

Page 33: ...s 3 5 Sending an Embedded Fax optional 3 6 Sending a Server Fax optional 3 7 Sending an Internet Fax optional 3 8 Scanning a Document to a File optional 3 9 Sending an E mail optional 3 10 Printing fr...

Page 34: ...nterrupt Temporarily stops the current job to allow a priority job to be run Pause Temporarily stops the current job Pound Indicates the dialing character or designates a group dial number Also used w...

Page 35: ...the Power Saver Mode appropriate to its configuration If there are any jobs in the queue a second pop up screen is displayed To re activate the machine when in this mode touch a button on the touch sc...

Page 36: ...nly 2 Load paper Paper must not be loaded above the fill line Close the tray NOTE For paper trays 1 and 2 ensure the guides are just touching the paper otherwise the size automatically detected may be...

Page 37: ...printed or blank colored sheets Image Shift Erasing edges and borders Build Job to apply different programming within a stack of documents Storing the programming for frequently run jobs Creating boo...

Page 38: ...justing the Resolution Faxing double sided originals Programming the size of the originals being scanned Image Quality adjustment Delaying the start time of a fax Adding a Cover Letter Sending to more...

Page 39: ...time however only one service can be enabled for use Fax Features include Adjusting the Resolution Faxing double sided originals Programming the size of the originals being scanned Image Quality adjus...

Page 40: ...ls Programming the size of the originals being scanned Image Quality adjustment Changing the default file format setting 1 Load the documents either in the Document Handler or on the Document Glass NO...

Page 41: ...double sided originals Programming the size of the originals being scanned Changing the destination for the scanned image 1 Load the documents either in the Document Handler or on the Document Glass...

Page 42: ...originals Programming the size of the originals being scanned Image Quality adjustment 1 Load the documents either in the Document Handler or on the Document Glass NOTE Documents in the handler are o...

Page 43: ...lude Printing 1 or 2 sided Printing stapled sets if the machine has a Finisher Changing the printing Resolution Adding a Banner Sheet Adding a front cover Adjusting the Image Quality Adding a Watermar...

Page 44: ...System Administrator Internet Services Features include Creating modifying and deleting scan templates if Network Scanning is available Promoting deleting or releasing a job in the Print Queue Reviewi...

Page 45: ...o the machine Network Accounting is used to track jobs completed over the network Contact your System and or Auditron Administration for further assistance 1 Internal Auditron Log on screen To Log On...

Page 46: ...et optimum performance from your machine The Tools facility is accessed using the Access button on the Control Panel Some of the settings within Tools are critical to the operation of the machine ther...

Page 47: ...nimated graphics provide additional information 3 Press the Machine Status button on the control panel Select Machine Details to display the machine serial number NOTE The serial number can also be fo...

Page 48: ...Page 3 16 Quick Reference Guide...

Page 49: ...Quick Reference Guide Page 4 1 4 Copy Copy 4 2 Basic Copying 4 3 Image Adjustment 4 10 Output Format 4 17 Job Assembly 4 25...

Page 50: ...your machine has been configured you may have to select All Services in the top right hand corner first This chapter contains information about the options available within Copy The tabs available for...

Page 51: ...to access Copy Touch any of the top level buttons to select a feature Multiple options can be selected for each copy job if required To view all the options for a feature select More Most feature scre...

Page 52: ...pling press and release the button on the top of the Finisher The green light will illuminate if the light is flashing the stapler is unavailable The Output Tray lowers to provide access to the staple...

Page 53: ...originals and rotates every second side image Use this option to create documents which can be read in a head to toe manner for example a calendar 2 2 Sided Use this option for 2 sided originals and 2...

Page 54: ...1 sided copies are required 2 1 Sided Rotate Side 2 This option produces 1 sided copies from 2 sided originals and rotates every second side image It should be used for head to toe orientation or cal...

Page 55: ...ame size as the image on the original Auto Proportionally reduces or enlarges the image on the copies based on the size of the original and the size of the selected output paper Set 25 400 200 Use thi...

Page 56: ...lect the paper loaded in Tray 1 L Tray 1 holds 550 sheets of 20lb substance 20 paper Weight ranges from 16 53lb substance 16 53 Sizes range from 8 5 x 5 5 SEF to 11 x 17 SEF Tray 2 Use this option to...

Page 57: ...stance 16 53 The tray can be adjusted to hold either 8 5 x 11 or A4 LEF size paper Bypass Tray Use this option when feeding individual types of stock for example letterhead or labels for one off jobs...

Page 58: ...selected for each copy job if required The text next to the feature button called a Job Review Summary reflects the current settings for that feature A checked box indicates that this feature has bee...

Page 59: ...button To lighten the output select the up scroll button Background Suppression Use to automatically reduce or eliminate the dark background resulting from copying colored paper or newspaper originals...

Page 60: ...patterns within the image Use the scroll buttons to adjust the sharpness values from sharper to softer based on the quality of the input images Screen This option is preset at the factory to be on wi...

Page 61: ...Enlarge is selected HINT If necessary apply a little pressure to the center of the book to flatten it during scanning Options Off The feature is switched off Right Page Copies only the page on the ri...

Page 62: ...ts on all edges of the copies Up to 2 0 inches in 0 05 inch increments can be erased Edge Erase Use to erase a specific amount from a specific edge of the copy Up to 2 0 inches in 0 05 inch increments...

Page 63: ...to Center is selected the machine will scan the original twice Manual Platen Input Use this option to specify the dimensions of the document scanning region when scanning from the document glass There...

Page 64: ...hift Use to create a binding edge for the document The image can be adjusted up or down on the page and or shifted to the right or left Use the scroll buttons to adjust the amount of shift The image c...

Page 65: ...for each copy job if required The text next to the feature button called a Job Review Summary reflects the current settings for that feature A checked box indicates that this feature has been modifie...

Page 66: ...the Bypass Tray Transparency jobs will be delivered single sided collated with no finishing The quantity can only be set to one for this feature Options Off The feature is switched off Blank Dividers...

Page 67: ...ge is folded a booklet will be created NOTE Your originals should be loaded Long Edge Feed LEF in the Document Handler with the output paper loaded Short Edge Feed SEF in the paper tray Options Off Th...

Page 68: ...r when using this feature Options Off The feature is switched off On Use to enable the Multi Up feature Multi Up On options are as follows NOTE The number of images will be limited by the minimum redu...

Page 69: ...e original image creating a mirror of the original This option is primarily used to change the position of a graphic Negative Image Use Negative Image to create copies that are the opposite of the ori...

Page 70: ...ferent tray than the copies HINT Covers and Inserts can be selected in the same job Options No Covers The feature is switched off Front Only Use this option to add a front cover to the copies Back Onl...

Page 71: ...fferent paper trays The recommendation is to use trays 1 and 2 for your insert stocks To prepare your document for programming the inserts identify the page number where the insert is required by coun...

Page 72: ...Continue entering page numbers until all the inserts requiring the first stock have been programmed Select the paper tray containing the first stock using the Insert Tray option on the right of the s...

Page 73: ...this feature has been modified from its initial default settings Most feature screens include three buttons to confirm or cancel your choices The Undo button resets the current screen to the default...

Page 74: ...Build Job feature Build Job Controls Offers options which can be selected when using Build Job Build Job Controls options are as follows End Build Job Select this option after the last segment of the...

Page 75: ...ed off On Use to enable the Sample Set feature One complete set of the job will be printed To print the remainder of the job press the Job Status button and select your job in the queue If the output...

Page 76: ...ction button Store or Recall Programming Options Job Number Use to scroll to a job number between 1 and 10 Store Programming Use this option to store the current programming selections If a job has al...

Page 77: ...Quick Reference Guide Page 5 1 5 Fax Fax 5 2 Basic Faxing Embedded Fax 5 3 Image Adjustment 5 8 Added Fax Features 5 12 Basic Faxing Server Fax 5 24 More Fax Features 5 28 Authentication Mode 5 33...

Page 78: ...m your machine directly to the fax number entered This type of fax travels over normal telephone lines and will therefore be charged at telephone rates If the Basic Faxing screen looks like the one sh...

Page 79: ...rner first The tabs available for selecting Fax features are Basic Faxing Image Adjustment Added Fax Features HINT If the More Fax Features tab is displaying this can be selected to display all the Fa...

Page 80: ...cludes the recipients name fax number and transmission preferences for example the resolution and communication mode Individual and Group entries can be stored within the Send List The Group Directory...

Page 81: ...lity Digits Identifies the different components of the fax number for example the dialing code 1234 56789 Start Mailbox Signalling Pauses regular fax dialing and starts DTMF Dual Tone Multi frequency...

Page 82: ...mended for text documents It requires less communication time but does not produce the best image quality for graphics and photos Fine 200 x 200 dpi Recommended for line art and photos This is the def...

Page 83: ...ify whether the originals are single sided or double sided For 2 sided originals the orientation can also be programmed Options 1 Sided Use this option for originals that are printed on one side only...

Page 84: ...ed for each fax job if required The text next to the feature button called a Job Review Summary reflects the current settings for that feature A checked box indicates that this feature has been modifi...

Page 85: ...on To lighten the fax select the up scroll button Background Suppression Use to automatically reduce or eliminate the dark background resulting from scanning colored paper or newspaper originals NOTE...

Page 86: ...ects the size of the originals in the Document Handler Manual Platen Input Use this option to specify the dimensions of the document scanning region when scanning from the Document Glass There are sev...

Page 87: ...process HINT If necessary apply a little pressure to the center of the book to flatten it during scanning Options Off The feature is switched off Right Page Faxes only the page on the right when look...

Page 88: ...the feature required Multiple options can be selected for each fax job if required Most feature screens include three buttons to confirm or cancel your choices The Undo button resets the current scree...

Page 89: ...e recipients Transmit Header Print Prints partial or full details of the transmission in the header of each page of your fax job Partial header details include the sending fax machine s telephone numb...

Page 90: ...to fit the paper size of the receiving fax machine Split across pages If this option is selected the receiving fax machine will either split the faxed document into two equal parts or print the majori...

Page 91: ...t the keyboard button to amend the recipient s name From Displays the sending machines local name Select the keyboard button to amend the sender s name Comment Use the up down buttons to move through...

Page 92: ...noise or when fax communications are susceptible to errors Super G3 33 6 kbps Determines the communication mode to be used based on the maximum capabilities of the remote machine The initial transmiss...

Page 93: ...e AM or PM button NOTE Batch Send is a feature which is set up by your System Administrator It allows multiple fax jobs to be sent to the same destination during the same transmission session If sendi...

Page 94: ...ties completed on the machine Dial Directory Report Lists all the numbers stored in the Dial Directory Group Directory Report Lists all the numbers stored within each group within the Group Directory...

Page 95: ...Mailbox Allows users to scan and store fax documents for polling Documents are stored in your mailbox and automatically sent to a remote fax machine when requested Print Mailbox Documents Allows you...

Page 96: ...comment select an empty entry from the comment list and select Edit Using the keyboard enter the comment you wish to store A maximum of 30 characters can be entered To delete a comment select the comm...

Page 97: ...must be entered prior to using Build Job Options Off The feature is switched off On Use to enable the Build Job feature Build Job Controls Offers options which can be selected when using Build Job Bu...

Page 98: ...they are able to retrieve the scanned document s Passcodes can be set up to control which machines have access to the documents stored Poll Remote Fax This option allows users to set up their machine...

Page 99: ...dual entries HINT This feature saves time when sending faxes to frequently used destinations Options Individual Use this option to set up individual fax destination names numbers and settings Group Us...

Page 100: ...Multiple options can be selected for each fax job if required Most feature screens include three buttons to confirm or cancel your choices The Undo button resets the current screen to the default val...

Page 101: ...mbers and are entered as part of the telephone number Dial Pause Allows the machine enough time to switch from an inside line to an outside line The delay depends on the fax server Long Pause I This p...

Page 102: ...affects the appearance of the fax at the receiving fax terminal A higher resolution yields better quality for photos A lower resolution reduces communication time Options Standard 200 x 100 dpi Recomm...

Page 103: ...uble sided For 2 sided originals the orientation can also be programmed Options 1 Sided Use this option for originals that are printed on 1 side only 2 Sided Use this option for originals that are pri...

Page 104: ...the feature button called a Job Review Summary reflects the current settings for that feature A checked box indicates that this feature has been modified from its initial default settings Most featur...

Page 105: ...ton To lighten the fax select the up scroll button Background Suppression This option automatically reduces or eliminates the dark background resulting from colored paper or newspaper originals NOTE B...

Page 106: ...to the settings selected using the Image Quality option to further enhance the quality of your output Options Contrast Adjusts the difference between the image densities within the scanned image Shar...

Page 107: ...nput Use this option to specify the dimensions of the document scanning region when scanning from the document glass There are several dimensions that correspond to common document sizes and orientati...

Page 108: ...ountry or time zone The time to send is added to the job information sent to the fax server with the scanned image The Third Party Fax Server retains the fax for sending at the specified time This fea...

Page 109: ...n Scan to E mail Network Scanning Server Fax and Internet Fax There are two authentication modes available Network Authentication Requires your network login name and password If you do not have a net...

Page 110: ...Page 5 34 Quick Reference Guide...

Page 111: ...Quick Reference Guide Page 6 1 6 Internet Fax Internet Fax 6 2 Image Adjustment 6 6 Output Format 6 12 Authentication Mode 6 16...

Page 112: ...ne NOTE An SMTP compliant e mail address format must be used For example anyone anycompany com Access to the Internet Fax features is gained using the Features button on the control panel Depending on...

Page 113: ...subject The subject is the title of the e mail and not the text contained within the e mail The subject line can contain up to 248 characters and is displayed on the touch screen under the Edit Subje...

Page 114: ...red e mail address will only display the e mail address no other details are available Address Books Address books contain a list of e mail addresses and details that are relevant to your company and...

Page 115: ...il address For example the following are both valid CSV format file entries Smith smith company com Smith John john smith company com The order in which the entries are sorted in the CSV file determin...

Page 116: ...ed The text next to the feature button called a Job Review Summary reflects the current settings for that feature A checked box indicates that this feature has been modified from its initial default s...

Page 117: ...press the down scroll button To lighten the output press the up scroll button Background Suppression This option automatically reduces or eliminates the dark background resulting from colored paper o...

Page 118: ...ifferences between the image densities within the copy Select a lower setting to improve the copy quality of pictures Select a higher setting to produce more vivid blacks and whites for sharper text a...

Page 119: ...s the orientation can also be programmed Options 1 Sided Use this option for originals that are printed on 1 side only 2 Sided Use this option for originals that are printed on both sides 2 Sided Rota...

Page 120: ...e the best image quality for photos and graphics 300x300 Superfine Recommended for use with high quality text documents that are destined to pass through Optical Character Recognition OCR applications...

Page 121: ...l Platen Input Use this option to specify the dimensions of the document scanning region when scanning from the document glass There are several dimensions that correspond to common document sizes and...

Page 122: ...ture button called a Job Review Summary reflects the current settings for that feature A checked box indicates that this feature has been modified from its initial default settings Most feature screen...

Page 123: ...different file format than that set as the default Options Multi page Tiff Multi Page Tagged Image File Format One TIFF file containing several pages of scanned images PDF Portable Document Format Giv...

Page 124: ...and unconfirmed recipients Options Enabled Use this option to print a status report after the job has been sent Disabled Use this option to switch the feature off NOTE If the default setting for this...

Page 125: ...edit the default e mail message being transmitted with the job The message body is the text contained within the e mail and not the e mail subject line The message entered will only be available for t...

Page 126: ...Scan to E mail Network Scanning Server Fax and Internet Fax There are two authentication modes available Network Authentication Requires your network login name and password If you do not have a netwo...

Page 127: ...Quick Reference Guide Page 7 1 7 Network Scanning Scan 7 2 Network Scanning 7 3 Image Adjustment 7 7 Output Format 7 14 Refresh Destinations 7 18 Authentication Mode 7 19...

Page 128: ...e network Network Scanning Services is composed of several different elements that work together to create and deliver the scanned document to its final destination Refer to the CentreWare Network Sca...

Page 129: ...scan job The tabs available for selecting Network Scanning features are Network Scanning Image Adjustment Output Format Refresh Destinations Touch any of the top level buttons to select a feature Mult...

Page 130: ...e defined within the template along with the template name Making Templates Templates can be created or changed using CentreWare Scan Services or CentreWare Internet Services Contact your System Admin...

Page 131: ...s or CentreWare Scan Services Template names starting with the symbol have been created using the CentreWare Internet Services Templates without the symbol are templates that have been created using C...

Page 132: ...plays information about the selected template Each time you select another template file this area will update to display information associated with the selected template NOTE Any changes made to the...

Page 133: ...to the feature button called a Job Review Summary reflects the current settings for that feature A checked box indicates that this feature has been modified from its initial default settings Most fea...

Page 134: ...button To lighten the output select the up scroll button Background Suppression This option automatically reduces or eliminates the dark background resulting from colored paper or newspaper originals...

Page 135: ...ols the differences between the image densities within the copy Select a lower setting to improve the copy quality of pictures Select a higher setting to produce more vivid blacks and whites for sharp...

Page 136: ...ided Use this option for originals that are printed on 1 side only 2 Sided Use this option for originals that are printed on both sides 2 Sided Rotate Side 2 Use this option for originals that are pri...

Page 137: ...unch staple or other marks Options Border Erase Erases equal amounts on all edges of your output image Up to 2 0 inches in 0 05 in increments can be erased Edge Erase Use to erase a specific amount fr...

Page 138: ...sions of the document scanning region when scanning from the document glass There are several dimensions that correspond to common document sizes and orientations Select a standard size or use Custom...

Page 139: ...300x300x1 Recommended for use with high quality text documents that are destined to pass through OCR applications Also recommended for high quality line art or medium quality photos and graphics This...

Page 140: ...settings for that feature A checked box indicates that this feature has been modified from its initial default settings Most feature screens include three buttons to confirm or cancel your choices The...

Page 141: ...a unique name Append to Existing File Use this option to add the newly created scanned image file to an existing document with the same name as the document being scanned NOTE This option is not avail...

Page 142: ...late Options Tiff Tagged Image File Format A graphic file that can be opened in a variety of graphic software packages across a variety of computer platforms Multi Page Tiff Multi Page Tagged Image Fi...

Page 143: ...NOTE If your selected template does not contain any enabled fields the Document Management Fields button will not be available Add File Destination Use this feature to add file destinations to any te...

Page 144: ...sh Destinations Select the Refresh Destinations tab to access the Update Template List feature Touch the Update Template List button if the template has been recently created or modified The system au...

Page 145: ...within Scan to E mail Network Scanning Server Fax and Internet Fax There are two authentication modes available Network Authentication Requires your network login name and password If you do not have...

Page 146: ...Page 7 20 Quick Reference Guide...

Page 147: ...Quick Reference Guide Page 8 1 8 E mail E mail 8 2 Image Adjustment 8 6 Output Format 8 13 Authentication Mode 8 16...

Page 148: ...edit the subject line Depending on the options enabled and how your machine has been configured you may have to select the All Services button in the top right hand corner to access E mail NOTE For th...

Page 149: ...e e mail Edit Subject Use this option to edit the default e mail subject The subject is the title of the e mail and not the text contained within the e mail The subject line can contain up to 248 char...

Page 150: ...be shown in the Address List Selecting the details for a manually entered e mail address will only display the e mail address no other details are available Address Books Address books contain a list...

Page 151: ...CSV file extension A valid CSV file is in the format Name SMTP e mail address For example the following are both valid CSV format file entries Smith smith company com Smith John john smith company com...

Page 152: ...ed The text next to the feature button called a Job Review Summary reflects the current settings for that feature A checked box indicates that this feature has been modified from its initial default s...

Page 153: ...oll button To lighten the output press the up scroll button Background Suppression This option automatically reduces or eliminates the dark background resulting from colored paper or newspaper origina...

Page 154: ...ifferences between the image densities within the copy Select a lower setting to improve the copy quality of pictures Select a higher setting to produce more vivid blacks and whites for sharper text a...

Page 155: ...1 Sided Use this option for originals that are printed on 1 side only 2 Sided Use this option for originals that are printed on both sides 2 Sided Rotate Side 2 Use this option for originals that are...

Page 156: ...e or other marks Options Border Erase Erases equal amounts on all edges of your output image Up to 2 0 inches in 0 05 inch increments can be erased Edge Erase Use to erase a specific amount from a spe...

Page 157: ...Input Use this option to specify the dimensions of the document scanning region when scanning from the document glass There are several dimensions that correspond to common document sizes and orienta...

Page 158: ...s is the default option 300x300x1 Recommended for use with high quality text documents that are destined to pass through Optical Character Recognition OCR applications Also recommended for high qualit...

Page 159: ...d The text next to the feature button called a Job Review Summary reflects the current settings for that feature A checked box indicates that this feature has been modified from its initial default se...

Page 160: ...at A graphic file that can be opened in a variety of graphic software packages across a variety of computer platforms Multi page Tiff Multi Page Tagged Image File Format One TIFF file containing sever...

Page 161: ...the Reply To feature to alter the default address to which replies to an e mail job can be sent Message Body Use this feature to edit the default e mail message The message body is the text contained...

Page 162: ...Scan to E mail Network Scanning Server Fax and Internet Fax There are two authentication modes available Network Authentication Requires your network login name and password If you do not have a netwo...

Page 163: ...Quick Reference Guide Page 9 1 9 Print Introduction to Print 9 2 Print Driver Features 9 3 Print Drivers 9 4...

Page 164: ...on this printer they will not enable all the features It is therefore advisable to use the print drivers that accompany this printer NOTE More detailed information about printing is contained either...

Page 165: ...all its settings to the system default values The action of this button applies only to the current tab All other tabs remain unchanged Default All Resets options to default system values on the Pape...

Page 166: ...ic feature please refer to the on line Help facility provided as part of the Print Driver software Paper Output Used to select options such as the job type and the output requirements The choices avai...

Page 167: ...advanced programming features for your print job Use the scroll arrows to move through the options Clicking on a plus symbol will display further choices Image Options Use the options available in th...

Page 168: ...a document and add watermarks Documents can be printed 1 Up 2 Up and so on up to 16 Up Booklets can also be created Use the Watermark option to display for example the word DRAFT or CONFIDENTIAL acros...

Page 169: ...Quick Reference Guide Page 10 1 10 Maintenance Customer Replaceable Units 10 2 Cleaning the Machine 10 3 Further Assistance 10 4...

Page 170: ...rds that are fastened with screws You cannot maintain or service any of the parts that are behind these covers and guards Do NOT attempt any maintenance procedure that is NOT specifically described in...

Page 171: ...about maintaining other areas of your machine please refer to the Training and Information CD CD2 contained in the CD Pack delivered with your machine 1 Document Glass and Constant Velocity Transport...

Page 172: ...r contact the Xerox Welcome and Support Center quoting the machine serial number 1 Press the Machine Status button on the control panel 2 The Machine Information screen displays Select Machine Details...

Page 173: ...Quick Reference Guide Page 11 1 11 Troubleshooting General 11 2 Fault Clearance 11 3 Xerox Welcome and Support Center 11 4 Troubleshooting Tips 11 5...

Page 174: ...llow the machine at least two hours to adjust to its new environment depending on the extent of the change Follow routine maintenance schedules for cleaning areas such as the Document Glass and Touch...

Page 175: ...will automatically be reprinted 2 Paper jams The fault screen will indicate the location of the jam Use the green handles and knobs indicated in the instructions displayed to remove the jammed paper E...

Page 176: ...come and Support Center will want to know the following information The nature of the problem the Machine Serial number the fault code if any plus the name and location of your company Locating the se...

Page 177: ...means Document Handler Documents will not feed through the Document Handler Ensure that all staples or paper clips have been removed from the originals Ensure the Document Handler is not overloaded Th...

Page 178: ...he fault persists remove the paper from the tray and load fresh paper fanning the edges of the paper first to separate the pages If the problem is not resolved check for obstructions where paper enter...

Page 179: ...e paper in the Bypass Tray with the seam side down Load non standard media in the Bypass Tray If the paper curls excessively flip the paper over in the applicable paper tray Finisher The Finisher does...

Page 180: ...Right or Right to Left The output is blank Ensure the originals are loaded either face up in the Document Handler or face down on the Document Glass in the top right position Streaks lines spots or bl...

Page 181: ...the quality of the originals set the input to Manual Platen Input close the cover and try again Ensure that the original is entirely flat against the Document Glass Missing characters on output Load f...

Page 182: ...tem Administrator Output does not reflect the selections made on the Touch Screen Press Clear All between jobs If a Save button displays on the touch screen ensure Save is selected after each selectio...

Page 183: ...Copying 4 3 Basic Faxing Embedded Fax 5 3 Server Fax 5 24 Booklet Creation Copy 4 19 Bound Originals Copy 4 13 Embedded Fax 5 11 Build Job Copy 4 25 Embedded Fax 5 21 C Cleaning the Machine 10 3 Comm...

Page 184: ...ng Features Embedded Fax 5 12 FCC Part 15 1 13 Finisher Hole Punched 4 4 Off line Stapling 4 4 Stapling 4 4 Troubleshooting Tips 11 7 Further Assistance 3 15 10 4 G General 11 2 Troubleshooting 11 2 H...

Page 185: ...Scanning 7 14 Output Quality Troubleshooting Tips 11 8 P Paper Handling Troubleshooting Tips 11 6 Paper Supply Copy 4 8 Paper Output Print 9 4 Polling Embedded Fax 5 22 Power Troubleshooting Tips 11 5...

Page 186: ...put 4 4 Starting Rate Embedded Fax 5 16 Stored Programming Copy 4 28 System Administration CD Additional Resources 1 3 T Template Destinations Network Scanning 7 5 Template Overview Network Scanning 7...

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