Xerox Wide Format IJP 2000, User Manual

Page: 93 / 136

Problem Solving
4
93 4.1 Troubleshooting
The printed image
is misaligned or
skewed.
Is the media loaded correctly? Correctly load the media.
Refer

"Loading/Replacing Paper" (p. 38)
Image is lost on
the edge of paper. Is part of the image outside of the
printable area? Recreate the original so that the image fit to the printable area.
The printed sheet
has ink drops on it. Is the area around the print head
contaminated by ink? Perform the print head cleaning two or three times
Refer

"Cleaning the Print Head" (p. 78)
Clean the ink receiving side and the print head side of the print
unit.
Refer

"Removing Ink Stains in the Print Head Side of
the Print Unit" (p. 73)

"Removing Ink Stains in the Ink Receiving Side of
the Print Unit" (p. 75)
A mixture of colors
appear on the
printed sheet Is the print head dirty with ink? Try to run a print job again.
If the problem persists, perform the print head cleaning two or
three times.
Refer

"Cleaning the Print Head" (p. 78)
Image density is
too light or uneven
on the first printed
sheet during a
continuous print
job. The print heads may have been
clogged. Try to run a print job again.
Symptom Check Remedy