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Xerox Wide Format IJP 2000 User Manual Download Page 56

2

Print Feature and CentreWare Internet Services

2.1 Overview of CentreWare Internet Services

56

2.1

Overview of CentreWare Internet Services

2.1.1

What is CentreWare Internet Services?

CentreWare Internet Services is a software application that enables you to remotely access the machine by using the 
web browser on your computer when TCP/IP connection is available.
With CentreWare Internet Services, you can track the usage of the machine and change the setting values for the 
machine features, without going to the machine's control panel.

Summary of Contents for Wide Format IJP 2000

Page 1: ...Xerox Wide Format IJP 2000 User Guide...

Page 2: ...the machine s hard disk or other storage media any received or stored data including registered configurations may be lost Xerox is not responsible for any direct or indirect damages arising from or c...

Page 3: ...time users of the Xerox Wide Format IJP 2000 hereinafter called the machine and describes how to use the Print feature how to clear paper jams the daily maintenance procedures how to set various setti...

Page 4: ...Use 32 1 3 Energy Saver Mode 33 1 3 1 Exiting the Energy Saver Mode 33 1 4 Control Panel 34 1 4 1 Adjusting Screen Contrast 35 1 4 2 Switching Language 35 1 4 3 Touch Screen 36 1 4 4 Text Entry 37 1...

Page 5: ...mables 65 3 1 2 Replacing an Ink Cartridge 65 3 1 3 Replacing a Waste Ink Cartridge 68 3 1 4 Replacing a Print Head 70 3 2 Cleaning the Machine 73 3 2 1 Removing Ink Stains in the Print Head Side of t...

Page 6: ...ator Menu List 107 5 3 Common Settings 109 5 3 1 Machine Clock Timer Settings 109 5 3 2 Audio Tones 111 5 3 3 Default Language 112 5 3 4 Paper Tray Priority 112 5 3 5 Maintenance 113 5 3 6 Other Setti...

Page 7: ...le of Contents 6 2 Notes and Restrictions 131 6 2 1 Notes and Restrictions on the Use of the Machine 131 6 2 2 Notes and Restrictions on the Use of the Print Feature 131 6 2 3 Notes and Restrictions f...

Page 8: ...Table of Contents Table of Contents 8...

Page 9: ...ribes the daily maintenance procedures how to use the Print feature how to clear paper jams how to set various setting items and notes and restrictions Guides for the Optional Components The guides fo...

Page 10: ...e and how to load paper Chapter 2 CentreWare Internet Services This chapter describes how to operate the Print feature and the CentreWare Internet Services feature Chapter 3 Daily Management and Maint...

Page 11: ...llectively called computer Microsoft Windows Operating System is referred to as Windows The description of operations in this guide are mainly based on Windows 7 If using an operating system other tha...

Page 12: ...Using This Guide 12...

Page 13: ...that if not followed strictly can lead death or severe or fatal injuries and the possibility to do it is comparatively high Used for items that if not followed strictly can lead to severe or fatal in...

Page 14: ...epresentative to check if an outlet is grounded Connect this product to a branch circuit or an outlet that has larger capacity than the rated ampere and voltage of this product See the data plate on t...

Page 15: ...outlet the plug is not excessively heated rusted or bent the plug and electrical outlet are free of dust and the power cord is not cracked or worn down Once you notice any unusual condition switch of...

Page 16: ...product at more than 10 degree angle Otherwise it may fall over and cause injuries Always lock the feet of this product after installation Otherwise it may fall over or slide and cause injuries When...

Page 17: ...g conditions then contact your local Xerox representative The product emits smoke or its surface is unusually hot The product emits unusual noise or odor The power cord is cracked or worn down A circu...

Page 18: ...roperly in accordance with the following procedures 1 Turn off the power switch of the machine 2 Press the TEST button while power breaker main power switch is on If the power breaker main power switc...

Page 19: ...llow ink or get it in the eye consult a physician immediately If ink spills onto your hands wash it off If you get ink in the eye wash it out immediately If you have sore eyes consult a physician imme...

Page 20: ...20 Location of Warning and Caution Labels Always follow all warning instructions marked on or supplied with this product To avoid the risk of burn injuries never touch the area with the High Temperat...

Page 21: ...on and efficient use of resources Xerox reuses returned ink cartridges to make recycle materials or energy recovery Proper disposal is required for ink cartridges no longer needed Do not open ink cart...

Page 22: ...s product in a residential area is likely to cause harmful interference in which case the user is required to correct the interference at their own expense This device complies with part 15 of the FCC...

Page 23: ...may be illegal to print in your country Currency Banknotes and checks Bank and government bonds and securities Passports and identification cards Copyright material or trademarks without the consent...

Page 24: ...Legal Notice 24...

Page 25: ...er on and off how to operate the control panel and how to exit the Energy Saver mode 1 1 Machine Components 26 1 2 Power Source 30 1 3 Energy Saver Mode 33 1 4 Control Panel 34 1 5 Loading Replacing P...

Page 26: ...on the touch screen to operate the machine Refer For more information refer to 1 4 Control Panel p 34 4 Roll 1 2 unit Load roll paper into this unit 5 Roll 3 4 unit 4 roll model Load roll paper into...

Page 27: ...ote These ports and switch are intended to be used only by our customer engineers For more information contact your local Xerox representative 14 Power breaker A power breaker of the machine 15 Power...

Page 28: ...efore Using the Machine 1 1 Machine Components 28 Paper Stack Tray Optional This tray can accommodate printed sheets on the tray or underneath the tray You can eject up to 150 sheets of paper on the t...

Page 29: ...Before Using the Machine 1 29 1 1 Machine Components Note Depending on the size of paper you use pull out the paper support Paper support...

Page 30: ...eady message appears on the touch screen the system could be damaged Note The machine consumes 11W or less even when the power switch is turned off To avoid consuming or save this standby power turn t...

Page 31: ...data being processed may be erased Data is being received The Transmitting indicator on the control panel is blinking Printing is being processed After paper is completely output wait for five seconds...

Page 32: ...itch is turned off To avoid consuming or save this standby power follow the steps below to turn the power breaker OFF Turning the Power Breaker Off Steps 1 Switch the power off 2 After making sure tha...

Page 33: ...the control panel lights up Note For information on how to specify Auto Power Saver refer to Auto Power Saver p 110 1 3 1 Exiting the Energy Saver Mode The Energy Saver mode is exited when The Power...

Page 34: ...unction 7 C Clear button Press this button to cancel a numerical character you have entered with the numeric keypad 8 Numeric keypad Use the numeric buttons on the keypad to enter numerical characters...

Page 35: ...usting Screen Contrast Steps 1 Turn the contrast adjustment dial to adjust the contrast of the touch screen 1 4 2 Switching Language Steps 1 Press the Language button on the control panel 2 Select the...

Page 36: ...ing screen Message field Displays a message such as the machine status or operation guide Selection button Press this button to highlight it Symbol included in a button name such as the Others button...

Page 37: ...esting text to be entered Item Description Entering alphabets and numerals Press Alphanumeric To enter upper case alphabets press Shift To toggle to the previous mode press Shift again Entering symbol...

Page 38: ...dhesive If the adhesive gets inside the machine print quality may decrease When loading paper of different type size or weight change the paper settings after you finish loading the paper For informat...

Page 39: ...nt When installing the paper holder in the roll paper put the roll paper on a stable place such as the floor to prevent the roll paper from being dropped or toppled Note There are two types of paper h...

Page 40: ...othly because its leading edge is damaged cut the leading edge using a cutter knife or a similar tool before loading the paper 10 Press the paper cutter button to cut the leading edge of paper Note If...

Page 41: ...et at one time If paper is curled hold the curled corners with both hands when inserting the paper Do not release your hands from the paper until it is conveyed If you release your hands when you hear...

Page 42: ...ers In humid environments these may help remove moisture from the paper to improve print quality and or paper feeding The paper tray heater switch is located behind the cover which is positioned under...

Page 43: ...he first time or changed the type size or weight of paper be sure to specify the type or size of paper Steps 1 Press the Machine Status button 2 Press the Media Settings tab 3 Select the desired tray...

Page 44: ...information refer to 5 3 7 Detailed Settings p 114 Paper Type Select the desired paper type from Plain Matte coated Gloss Tracing Matte film and Backlit film Note Tracing paper is displayed as Tracing...

Page 45: ...ifications However it is encouraged that you use the recommended media to achieve clear print results WARNING Do not use conductive paper such as origami paper carbonic paper or conductively coated pa...

Page 46: ...m Special A2 440 435 mm Special A3 310 mm 34 22 17 11 8 5 36 24 18 12 9 42 30 15 Width 210 1 067 mm Length 210 2 000 mm Transparencies Electric spectaculars film Digital coated paper glossy type NK sp...

Page 47: ...oring media Moisture is not good for media For storage keep the media in the document wrapping and store it in a comparatively dry place Vellum especially should be put into a plastic or moisture proo...

Page 48: ...m Meter 2 Area Count Displays the sum total of the surface area printed in color by the machine so far Unit m2 Length Count Displays the sum total of the length printed in color by the machine so far...

Page 49: ...of 10 increments Depending on your usage of ink it is recommended that you prepare new ink cartridges before they are exhausted by taking into account the ink level Note Once any one of the five cart...

Page 50: ...ailed Settings p 114 Refer For information on the billing meters refer to 1 8 Billing Meters p 48 For information on paper information or setting refer to 1 6 Configuring Paper Setting p 43 Machine In...

Page 51: ...ollowing information Control panel Text Controller Printer Print Mode Press Print Mode to display the printer online offline switching screen Select the following print mode and press Save Online Enab...

Page 52: ...n on the control panel 2 Check the completed jobs Note Press to display the previous screen and press to display the next screen Press Update to refresh the display 3 Select a job to see the details 4...

Page 53: ...Machine 1 53 1 12 Cancelling a Job 1 12 Cancelling a Job The following describes how to stop a job that has been sent to the machine Steps 1 Press the Stop button on the control panel 2 Select Ok if...

Page 54: ...e 1 13 Delete All Jobs 54 1 13 Delete All Jobs The following describes how to delete all jobs from the memory Steps 1 Press the Delete All button on the control panel 2 Select Ok if you want to delete...

Page 55: ...es how to operate the Print feature and CentreWare Internet Services Note The information on various drivers in this guide may not apply to your drivers depending on their version upgrade 2 1 Overview...

Page 56: ...ternet Services CentreWare Internet Services is a software application that enables you to remotely access the machine by using the web browser on your computer when TCP IP connection is available Wit...

Page 57: ...t Internet Options in your Web browser are set properly The following describes how to set up Internet Explorer 9 0 Steps 1 Select Internet Options from the Tools menu 2 On the General tab click Setti...

Page 58: ...you need to enter the address beginning https instead of http in the browser address field in order to access CentreWare Internet Services Setting on the machine Set the IP address for the machine whi...

Page 59: ...em administrator for the IP address or Internet address When specifying a port number enter the IP address or the Internet address followed by a colon and the assigned port number If you have enabled...

Page 60: ...n the functions in CentreWare Internet Services refer to the Help sections Upper frame The top frame is located at the upper part of the window This frame contains the logo model name the Help link us...

Page 61: ...In such a case the changes you have made will be available when the machine is turned off and then on again Some of the settings may require you to enter a user ID and password to change them The user...

Page 62: ...formation on how to display the System Administrator Menu screen refer to System Administrator Menu Settings Overview p 104 2 Check that LPD is set to Enabled for Port Settings Refer For information o...

Page 63: ...hapter 3 Daily Management and Maintenance This chapter describes how to replace consumables and clean the machine 3 1 Replacing Consumables 64 3 2 Cleaning the Machine 73 3 3 Print Head Maintenance 77...

Page 64: ...osed to direct sunlight Dusty areas When using consumables carefully read precautions for use that are instructed on their bodies or packages When calling your local Xerox representative to order cons...

Page 65: ...ink cartridge at the correct location as specified on the label Even if printing is specified in black and white it consumes not only black inks but also color inks All the color inks are consumed so...

Page 66: ...e machine is running a print job the machine stops operation after the page currently being processed has been printed 3 Disconnect the network cable 1 Note Dispose of the used ink cartridge in accord...

Page 67: ...er from the replacement ink car tridge 2 Place the ink cartridge in the proper location Note The label affixed inside the ink cover depicts ink color location The ink nozzle is keyed and color coded 3...

Page 68: ...idge The machine can no longer print if this message is displayed Important If you wait until the message Replace Waste Ink Cartridge is displayed the printer is forced to stop even if it is operating...

Page 69: ...from being dropped Be careful to handle ink of the waste ink cartridge Dispose of waste ink cartridge in accordance with local regulations 5 Install a new waste ink cartridge 6 Close the front cover 7...

Page 70: ...e viewed in the Supplies screen Refer For more information on the Supplies screen refer to 1 9 Checking Consumables p 49 Print head needs to be replaced soon Steps 1 Have a new print head ready 2 On t...

Page 71: ...r of the print head selected in step 4 is unlocked and the others are locked Do not attempt to lift the lever forcedly 8 Fold the print head toward you to pull out it Note Install the cover removed fr...

Page 72: ...nal position 13 Close the print head cover 14 Press Done Message Setting print head appears It takes approximately 10 minutes to set up the print head 15 After the replacement of all the print heads h...

Page 73: ...ecommended that you wear disposable gloves while performing cleaning 3 2 1 Removing Ink Stains in the Print Head Side of the Print Unit If the print head side of the print unit is dirty it causes ink...

Page 74: ...off on parts other than the print head cleaning area To clean the ink receiving side refer to 3 2 2 Removing Ink Stains in the Ink Receiving Side of the Print Unit p 75 Note If it is difficult to get...

Page 75: ...int unit be sure to switch the machine to the cleaning mode on the control panel Steps 1 On the System Administrator Menu screen press Print Head Maintenance Internal Cleaning Note For information on...

Page 76: ...t and Maintenance 3 2 Cleaning the Machine 76 5 Close the upper unit Important Be careful not to pinch your fingers 6 Press Finish Message Exiting internal cleaning mode appears 7 Press Done to exit t...

Page 77: ...ep 4 If the problem is not resolved replace the print head Replacing a Print Head p 70 Step 5 After replacing the print head carry out calibration Carrying out Calibration p 79 3 3 1 Making a Test Pri...

Page 78: ...Select the print head to be cleaned and press Start Note Multiple print heads cannot be selected from among 1 to 5 To clean all of five print heads select All 3 Press Yes It takes approximately 3 minu...

Page 79: ...tinue with Replacing print head proceed to step 2 For information on Replacing print head refer to 3 1 4 Replacing a Print Head p 70 For information on how to display the System Administrator Menu scr...

Page 80: ...Print Head Maintenance Joint Adjustment Note For information on how to display the System Administrator Menu screen refer to 5 1 System Administrator Menu Settings Overview p 104 2 Feathering must be...

Page 81: ...3 Press Calibration 4 Select a type of paper to be used for calibration Note Select a roll unit that contains paper of size A0 or larger If the correct type of paper is not selected Start cannot be i...

Page 82: ...3 Daily Management and Maintenance 3 3 Print Head Maintenance 82 7 Press Done when calibration is complete 8 Press Print Adjustment Chart 9 Select A0 size or larger to check all joints 10 Press Start...

Page 83: ...Daily Management and Maintenance 3 83 3 3 Print Head Maintenance 11 Press Yes to print adjustment chart 12 Press Done when test print is complete 13 Use the chart to check the status of the joints...

Page 84: ...tenance 84 Close up view No Chart Target 1 Head number Number of the target pint head Example HEAD 1 2 shows the prints by print head 1 and 2 2 Cyan Magenta patch To check the clearance in X axis 3 Bl...

Page 85: ...ch print head in the X direction right left and the Y direction up down Note Input Adjustment Value is only valid with the Feathering is turned Off Note Since the position of every print head can be a...

Page 86: ...3 Daily Management and Maintenance 3 3 Print Head Maintenance 86...

Page 87: ...Chapter 4 Problem Solving This chapter describes solutions to various problems you may have with the machine 4 1 Troubleshooting 88 4 2 Error Messages 96 4 3 When a Paper Jam Occurs 97...

Page 88: ...t your local Xerox representative The power is not turned on Action Machine Problems p 89 No Yes Touch screen is not bright enough Action Machine Problems p 89 No Yes A message is displayed Action Mac...

Page 89: ...is dark Is the Power Saver button lit The machine is in the Energy Saver mode Press the Power Saver button on the control panel to exit the Energy Saver mode Refer Energy Saver Mode p 33 Is the Contr...

Page 90: ...Are the media settings correct for the media loaded Set the correct media size series and media type weight to match the media loaded Refer Loading Replacing Paper p 38 Configuring Paper Setting p 43...

Page 91: ...s Refer Cleaning the Print Head p 78 If this symptom occurs after you have run a continuous print job wait for 30 seconds or more before starting the next print job Whenever an interval of 30 seconds...

Page 92: ...ze larger than the original The machine needs to print black lines to prevent print head clogging Print on paper which is the same size as the original Streaks appear on the printed sheet The print he...

Page 93: ...ree times Refer Cleaning the Print Head p 78 Clean the ink receiving side and the print head side of the print unit Refer Removing Ink Stains in the Print Head Side of the Print Unit p 73 Removing Ink...

Page 94: ...r occurred on the machine Check the error message and follow the instructions to solve the problem Are the IP address and Subnet Mask set correctly Set the correct IP address and Subnet Mask Refer Pri...

Page 95: ...frame does not update the right frame contents The screen display is distorted Is the window size for the browser too small Change the window size for the browser The latest information is not display...

Page 96: ...lt has occurred Switch the machine Off and then On If the trouble persists call for service XXX XXX An internal error occurred Turn the power switch off and wait for a while After the Main Power indic...

Page 97: ...ion of the jam before pulling out the jammed paper Otherwise the jammed paper may be torn and pieces may remain inside the machine causing malfunctions If any piece of jammed paper remains inside the...

Page 98: ...g the green lever at the right edge open the roll unit cover 3 Take the following action depending on the status of the jammed paper If the jammed paper is not found 1 Rotate the roll paper backwards...

Page 99: ...r Refer For information on how to load the roll paper refer to 1 5 1 Replacing Cutting Roll Paper p 38 4 Close the roll unit cover 5 Gently push the roll unit back into the machine all the way until i...

Page 100: ...aper through the opening 1 Remove the jammed paper from the opening Note If the paper edge is located behind the print unit hold both edges of paper and remove the paper toward you while pulling out d...

Page 101: ...the upper unit Important Be careful not to pinch your fingers 4 3 3 Paper Jams inside the Upper Roll Paper Cover Steps 1 Open the upper roll paper cover 2 Pull up the green lever 3 Remove the jammed...

Page 102: ...eps 1 Open the upper cover of the Paper Stack Tray 2 Remove the jammed paper If the jammed paper is at the paper exit area Remove the jammed paper from the paper path If the jammed paper is inside the...

Page 103: ...igure the System Administrator Menu settings 5 1 System Administrator Menu Settings Overview 104 5 2 System Administrator Menu List 107 5 3 Common Settings 109 5 4 Print Settings 116 5 5 Network Setti...

Page 104: ...We recommend that you change the system administrator ID and password immediately after the machine has been installed Refer For information on how to do this refer to 5 6 System Admin Settings p 123...

Page 105: ...Common Settings p 109 Print Settings Use this option to configure the print functions behavior Refer For more information refer to 5 4 Print Settings p 116 Network Settings Use this option to configur...

Page 106: ...eature Steps 1 Select the desired item 2 After completing the settings press Save 3 Press Close several times until the Ready screen is displayed Note If the changes you have made require rebooting of...

Page 107: ...efault Language p 112 Paper Tray Priority p 112 Maintenance p 113 This function is for customer engineer use Other Settings p 113 Software Download p 113 Data Encryption p 113 Detailed Settings p 114...

Page 108: ...dmin Settings p 123 System Administrator s ID p 123 System Administrator s Password p 124 Maximum Login Attempts p 125 Print Head Maintenance p 77 Head Cleaning Refer to Cleaning the Print Head p 78 R...

Page 109: ...Refer For information on how to display the System Admin istrator Menu screen refer to 5 1 System Administrator Menu Settings Overview p 104 2 Select the item you want to configure or change 5 3 1 Ma...

Page 110: ...able the functionality of switching to the Energy Saver mode Auto Clear Allows you to set the duration of time before the machine is automatically reset if no operation is performed When you select On...

Page 111: ...t for example the power is turned on Off On Job Complete Set the volume of the beep that sounds when a job is completed normally You can select the target jobs for which the beep is to sound Off On In...

Page 112: ...in multiple trays The print job does not specify a paper size and a tray Select from First Second Third Fourth and Auto Select Off The factory default is First for roll 1 Second for roll 2 Third for...

Page 113: ...sentative Data Encryption Allows you to select whether to encrypt data recorded on the machine s hard disk When data encryption is enabled the machine automatically encrypts print data before writing...

Page 114: ...ngs If the hard disk currently connected to the machine does not satisfy the encryption settings an error occurs For information on error messages and remedies refer to 4 2 Error Messages p 96 Even ou...

Page 115: ...hibit limited to 5m 1 Make settings about print head gap calibration 0 Do not adjust the gaps 1 Adjust the gaps by overlaying them 1 Adjust the gaps by overlaying them 15 Specify whether to continuous...

Page 116: ...nu Settings Overview p 104 2 Select the item you want to configure or change 5 4 1 Job Recovery You can use this feature to select whether to print a job which has not been completed at the time the m...

Page 117: ...obs that were not output Select this to print all jobs that have not been output at the time the machine was turned off once again 3 Press Save 5 4 2 Detailed Settings This function is for customer en...

Page 118: ...are Internet Services allows you to make more detailed settings For details refer to the Help section which can be displayed by clicking Help in the upper right of the CentreWare Internet Services scr...

Page 119: ...t is Enabled for all ports Steps 1 Press Port Settings 2 Set each item as necessary and click Close HTTP When using HTTP specify a port number and select Enabled The factory default port number is 80...

Page 120: ...e transmission rate to 100 Mbps Half Duplex 10 Mbps Full Duplex Select this to fix the transmission rate to 10 Mbps Full Duplex 10 Mbps Half Duplex Select this to fix the transmission rate to 10 Mbps...

Page 121: ...of xxx xxxx xxxx xxxx xxxx xxxx xxxx xxxx where xxxx is a hexadecimal value Note You can fill in this field only when IPv6 Address Manual Set is set to Enabled You must enter an IP address before you...

Page 122: ...tificate used for SSL TLS communication Note The certificate must already be registered using CentreWare Internet Services For information on how to do this refer to the Help section of CentreWare Int...

Page 123: ...nauthorized users from changing the machine settings and to enhance security Steps 1 On the System Administrator Menu screen press System Admin Settings Refer For information on how to display the Sys...

Page 124: ...tem Administrator s Password We recommend that you set a password to enhance security The factory default is x admin To tell the system administrator to enter the password whenever displaying the Syst...

Page 125: ...mum Login Attempts This feature allows you to prevent unauthorized users from impersonating the administrator to change the machine configuration You can specify the maximum number of fails allowed so...

Page 126: ...tor Menu We recommend that you set a password to enhance security When On is selected the setting of 5 6 2 System Administrator s Password p 124 is enabled When Off is selected a password will not be...

Page 127: ...rd disk You can select the number of overwrites either once or three times The factory default is No Important If the machine is turned off during the overwriting unfinished files may remain on the ha...

Page 128: ...in Attempts to 5 times Note that the hard disk security will not be warranted if you do not correctly follow the above setting instructions Refer For information on the encryption setting refer to Dat...

Page 129: ...Chapter 6 Appendix This chapter describes the machine specifications optional components and notes and restrictions 6 1 Optional Components 130 6 2 Notes and Restrictions 131...

Page 130: ...al Feeder Guide A guide to load paper manually 2inch core paper holder A paper holder for 2 inch core roll paper A set of two 3inch core paper holder A paper holder for 3 inch core roll paper A set of...

Page 131: ...wer immediately after switching it on Turning the power off before the Ready screen has been displayed on the touch screen might result in damage to the system If the control panel freezes or an error...

Page 132: ...smission from the machine to a device installed on another network may fail In a multi prefix environment where multiple IPv6 global addresses are used an address that is not assigned to the machine m...

Page 133: ...2 IPv4 address setting system settings 120 IPv6 address setting system settings 121 J Jams bypass manual feed table or upper unit 99 inside the upper roll paper cover 101 paper stack tray optional 102...

Page 134: ...1 Printer problems 94 Problem solving 87 Protocol settings 120 Proxy server 57 R Roll paper loading replacing 38 S Supplies button 49 Switching the power off 31 Switching the power on 30 System admini...

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