PROBLEM SOLVING
XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL
47
Image Quality Problem Solving
Use the chart below as an aid to identifying and solving a variety of
image quality problems.
Problem
Cause
Solution
Portions of the prints are
deleted
Media may be damp
1. Check/replace the media
2. Ensure media is stored in a bag
3. Enable media heaters.
The print density is too light
1. Increase the print density
2. Check toner supply
Prints are light overall
The image LED Print Head
and charge wire may be dirty
1. Press the exposure and wire
clean buttons
Wrinkles on Tracing Paper
Media may be too dry
1. Ensure media is stored in a bag
2. Disable
media
heaters.
Lines or banding on prints in
the print direction
The image LED Print Head
may be dirty
1. Press the exposure clean button
Light or fuzzy image on film
Film characteristic
1. Refer to User Mode 6 and
change the detack lamp control
setting
Media
1. Check/replace the media
Trail edge deletions
Image too close to trail edge
1. Adjust image size away from trail
edge.
2. Increase the trail edge margin
setting using AccXES tools